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Job Posting: Rooms and Reservations ManagerLocation: Somerset West, South AfricaPosition: Full-TimeJoin Our Team: Nestled in the picturesque heart of Somerset West, our boutique hotel offers a unique blend of luxury and comfort. We are seeking a dedicated and experienced Rooms and Reservations Manager to oversee our accommodations and booking operations.Key Responsibilities:Manage all aspects of room reservations, ensuring a seamless and personalized guest experience.Oversee the front desk team, providing training and support to maintain the highest standards of service.Collaborate with housekeeping and maintenance departments to ensure rooms are impeccable and guest-ready.Analyze occupancy trends and strategize to maximize room revenue.Handle guest inquiries, complaints, and special requests with professionalism and care.Requirements:A minimum of 3 years of experience in hotel room management or a similar role.Proven track record of managing reservations and front office operations.Exceptional leadership skills and the ability to work under pressure.Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Proficiency in hotel management software and Microsoft Office Suite.Own transport is essential.We Offer:Competitive salary and benefits package.Opportunities for professional growth and development.A supportive and dynamic work environment.The chance to be a part of a close-knit team in one of Somerset West’s most charming hotels.If you are passionate about hospitality and ready to take on a challenging yet rewarding role, we would love to hear from you. Please submit your resume and cover letter to [hotel’s email address].
16d
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A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
1d
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
1d
1
RESERVATIONS RECEPTIONISTSelf-Catering CollectionThis successful 5* Self-Catering Collection is looking for the perfect candidate to head up their reservations office and be the front facing, warm welcome to their guests.Personality and Competencies· Enthusiastic, friendly and well-groomed individual with sober habits to work in De Waterkant Cape Town.· The person should be passionate about working with people.· Proactive decision making and judgement· Team orientated and maintain working relationships· Ability to pay attention to detail· Be able to multi-task, exercise time management and work under pressure· Excellent English and Afrikaans written and verbal communication skills.Duties· To be fully conversant with Nightsbridge, Hotelier and Online Booking Sites.· Update establishment information on Online Booking Sites· To deal with emails from guests on a daily basis.· Follow up on bookings made and payment of outstanding deposits.· Check-in and check-out of guests.· Supervise house-keeping.· Must be flexible in working weekends and holidaysQualifications and Experience· Matric or NQF level 4 certificate· At least 2 years experience in a Hotel or Guest House will be to your advantage.· Working knowledge of Nightsbridge, Hotelier and Online Booking Sites.PLEASE EMAIL YOUR CV AND SALARY EXPECTATIONS TO: cottagesdewaterkant@gmail.com
3d
3
This is a great opportunity for an experienced manager to join a great and successful hotel in the quaint and popular town of Franschhoek. The successful candidate will have a proven track record in hospitality, know and understand PMS, and have a few years of supervisory experience. Please send full and detailed CV to winelandsboutiquehotel@gmail.comThank you
4d
3
*Only South
African Residents will be considered*
Join this
award-winning hospitality service provider that is based in Three Anchor Bay
within the role of Houseman by keeping up and maintaining all external
appearances.
Minimum
Requirements:
3- 5 years’ Houseman experience within a
4* to 5* Guesthouse/Boutique Hotel or Hotel Group (preferably have Hotel
Grade Experience) Must have experience in interacting with
International/National Guests Must have knowledge of cleaning
chemicals, equipment, and techniques Must have relevant inventory management
experience Must be a champion in driving strong
communication and collaboration initiatives Strong attention to detail and time
management skills Naturally empathetic with a strong work
ethic Must have a hands-on-approach with a
can-do work style and be in good physical health to perform cleaning tasks
Computer literate | MS Office and Semper
Property Management System (Advantageous) Excellent command of English, multilingual proficiency
beneficialOwn reliable transport/transport
arrangements (Own transport and valid drivers’ licence will be
advantageous) Flexibility to work Weekends, Public Holidays, as per
shift requirements Working Hours | 9 Hour Shifts (inclusive
of 1 hour lunch)
Key Responsibilities:
Support the smooth running of the
housekeeping department Perform all external cleaning duties and janitorial
duties Perform concierge duties to serve Guests Ensure that all external public areas are
clean and presentable Maintain, restock, and replenish relevant
supplies Ensure adherence and compliance to all due
diligence requirements Collaborate with other team members to
ensure efficient operation Provide excellent customer service to
guests, addressing any concerns and requests promptly and professionally Work towards achieving best service
levels presented to Guests Manage all daily/weekly & monthly
reporting processes Demonstrate strong team support and
collaboration among co-workers
In return this opportunity will offer 24 hours
shifts per month (R30.00 p/hr | avg. R5 760 p/month based
on 24 shifts) within a professional and
award-winning hospitality service provider environment.
8d
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
14d
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A wine estate in Stellenbosch, Western Cape is looking for a friendly, hardworking & reliable team player with excellent communication skills (Afrikaans & English) & attention to detail to drive the Events Department within our Estate.The candidate would need to be available to work shifts, weekends and public holidays. This is a necessity and non-negotiable. Own transport essentialDUTIES will include (but not be limited to):Contacting potential leads – establishing & maintaining relationships with vendors & venues – planning event details & all aspects, including seating, dining etc – creating financial reports & collecting payments on time – arrange events & addressing potential problems that may arise – evaluate event’s success & submit reports – assist all event operations (preparing venue, invitations etc.) – maintain administrative procedures with regards to quotations, contracts, paymentsESSENTIAL QUALIFICATIONS, SKILLS & EXPERIENCES:-Matric with 2-year diploma in Hospitality / Event Management-Minimum of 3 years working experience in Functions/Events in Hospitality-Wedding co-ordinating experience beneficial-Knowledge of Conference/event preparation techniques-Excellent verbal & written communication skills & attentive, friendly & service-oriented manner-Languages: English & Afrikaans, additional languages beneficial-Computer savvy (Protel, Microsoft Office)-Ability to multi-task & prioritize departmental functions to meet deadlines-Work well in stressful, high-pressure situationsAPPLICATION : Only complete applications will be entertained. To complete please send your CV with a clear photo, a cover letter, your salary expectation & contactable references in order to be considered.CV'S can be sent to events-manager@asara-hotels.com
15d
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Serial South African entrepreneur, now based in Spain and the UK, looking for a kick-ass PA/assistant with bookkeeping experience.We run a group of small hotels across Scotland, and have worked well with South African volunteers and team member over the years. Now, we're looking for someone who can stay on for years to come, as an assistant/PA/bookkeeper to our director. Initially, we'd want the person to come over to spend at least three months (but ideally six) learning the businesses and properties in the UK. Then, on returning to SA, being our go-to person for administration, keeping finances recorded, and being a WhatsApp contact backup for our team and guests.The ideal applicant would be looking to stay based in South Africa (we cannot offer sponsorship for a full working permit in the UK for a few years yet) but able to travel for at least three months every year (at the company's expense). The role in the UK at first will involve active day-to-day management and involvement across all parts of the business, to learn the ropes - reception, bar, breakfast, housekeeping, admin - and will then transform into more of a pure admin/support role once based back in SA (where the job will be remote, and able to be done from home).You would need to be able to qualify for a UK tourist visa at first (meaning able to show some form of income or savings, and having a valid passport with some past international travel is a strong plus), and show a strong work ethic and desire to learn. Age is no restriction - we're happy to talk to applicants in their 20's or 60's - but what matters is attitude and willingness to get stuck in.Salary on offer would be in the range of R18-22k to start, with regular reviews annually. Looking for someone able to start the visa process almost immediately, and able to travel by end April or the start of May. Please submit a short cover letter/intro and CV to allaboardtheinternship (at) gmail, and in the Subject line, put the name given to the beautiful mountainous area of northern Scotland (clue, it starts with an H!)
24d
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My name is Lulu ,
Seeking for any available post as a Cleaner ,housekeeping or Tea lady .
I know the below responsibilities and requirements which I can perform at your house or office.
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture
Ability to manage your time efficiently.
Work well unsupervised.
Handle basic maintenance and cleaning.
Ability to maintain a professional appearance and interact positively with hotel guests.
Hard worker.
Please contact me at 0837602708
For references, please contact the below contacts numbers.
0629903622 Kerrigan
0748079268 Rosly Tuner
0823106369 Alexstrodom
8mo
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