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1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
1d
3
*Only South
African Residents will be considered*
Join this
award-winning hospitality service provider that is based in Three Anchor Bay
within the role of Houseman by keeping up and maintaining all external
appearances.
Minimum
Requirements:
3- 5 years’ Houseman experience within a
4* to 5* Guesthouse/Boutique Hotel or Hotel Group (preferably have Hotel
Grade Experience) Must have experience in interacting with
International/National Guests Must have knowledge of cleaning
chemicals, equipment, and techniques Must have relevant inventory management
experience Must be a champion in driving strong
communication and collaboration initiatives Strong attention to detail and time
management skills Naturally empathetic with a strong work
ethic Must have a hands-on-approach with a
can-do work style and be in good physical health to perform cleaning tasks
Computer literate | MS Office and Semper
Property Management System (Advantageous) Excellent command of English, multilingual proficiency
beneficialOwn reliable transport/transport
arrangements (Own transport and valid drivers’ licence will be
advantageous) Flexibility to work Weekends, Public Holidays, as per
shift requirements Working Hours | 9 Hour Shifts (inclusive
of 1 hour lunch)
Key Responsibilities:
Support the smooth running of the
housekeeping department Perform all external cleaning duties and janitorial
duties Perform concierge duties to serve Guests Ensure that all external public areas are
clean and presentable Maintain, restock, and replenish relevant
supplies Ensure adherence and compliance to all due
diligence requirements Collaborate with other team members to
ensure efficient operation Provide excellent customer service to
guests, addressing any concerns and requests promptly and professionally Work towards achieving best service
levels presented to Guests Manage all daily/weekly & monthly
reporting processes Demonstrate strong team support and
collaboration among co-workers
In return this opportunity will offer 24 hours
shifts per month (R30.00 p/hr | avg. R5 760 p/month based
on 24 shifts) within a professional and
award-winning hospitality service provider environment.
8d
4
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Job summary:
villameyer lodge is seeking a reliable, honest, and experienced housekeeper and room service provider (minimum 3 years’ experience in hospitality, hotel, guest house, lodge, b& b etc) this is a full time position that includes accommodation
responsibilities:
· clean and maintain the house
· perform regular deep cleaning tasks, including but not limited to dusting, vacuuming, mopping, and polishing
· change bed linens and towels as needed
· organize and tidy up living spaces
· manage laundry, including washing, ironing, and folding clothes
· keep the kitchen clean and organized, including washing dishes and maintaining kitchen appliances
· proven experience as a housekeeper, preferably in a large residence or hotel setting
· able to cook food preferably
· ability to manage time effectively and prioritize tasks
send c v to: employment@villameyerlodge com
villameyer lodge meyerspark
17d
1
SavedSave
My name is Lulu ,
Seeking for any available post as a Cleaner ,housekeeping or Tea lady .
I know the below responsibilities and requirements which I can perform at your house or office.
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture
Ability to manage your time efficiently.
Work well unsupervised.
Handle basic maintenance and cleaning.
Ability to maintain a professional appearance and interact positively with hotel guests.
Hard worker.
Please contact me at 0837602708
For references, please contact the below contacts numbers.
0629903622 Kerrigan
0748079268 Rosly Tuner
0823106369 Alexstrodom
8mo
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