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1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
2d
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Our client is seeking a
detail-focused, professional, and approachable junior Duty Manager to join
their team!
Wanting to make his mark in
the industry The ideal fit for the role will have a min of 3 years’ experience
in supervising team members and setting goals and targets for their team.
The focus of the role is to
supervise the staff on the floor, addressing and de-escalating any issues that
arise during working hours, ensuring productivity, and developing management
reports. Working very closely with and reporting to the lodge manager.
Responsibilities
•
Oversee the team on the shop floor, and set out any duties or specific tasks to
be completed during the shift.
•
Hold team meetings and huddles to discuss the shift’s requirements and
expectations.
•
Ensure that team members are completing their duties to a high standard and
being productive during their working hours.
•
Manage the staff rota and schedule, ensuring sufficient cover at all times.
•
Assist team members with paid time off requests and approve them, ensuring
adequate cover remains.
•
Assist team members with any problems or difficulties they may have, including
friction or disagreements between team members.
•
Complete quarterly and annual performance reviews with the team.
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Set and achieve business goals such as KPI’s for the selected location.
•
Provide insight and leadership when needed.
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Ensure staff grievances are seen to.
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Ensure the highest level of customer service for customers.
•
Book any training required for team members.
•
Follow health and safety guidelines at all times.
•
Assist in preparing management reports pertaining to budgets and or
productivity and performance.
Requirements
•
High School Diploma or above.
•
3 years' experience in a supervisory-level role or management role.
•
5 years' experience in the customer service industry
•
Strong leadership skills.
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Detail-focused, with good computer skills.
•
Strong customer service skills.
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Excellent communication skills, both written and verbal.
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Able to write reports.
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Physically able to lift up to 15kg• Good understanding of health
and safety in the workplace
• Strong problem-solving skills
Forward updated CV to – careers@bberecruitment.co.za
5d
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Halaal Coffee Shop in Tokai require kitchen assistant Rate at R27.58 per hour For possible interview what’s up Aaron Paul on 083 384 1599No phone calls…
5d
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We are looking for an experienced baker in a fast pace coffee shop.
We are located in Canal Walk shopping center Cape Town.
Send your cv to mbcanalwalk@gmail.com
7d
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Looking for an energetic , passionate barrister for a busy day time coffee shop Must have minimum 2 years experience. Being able to work on the till would also be great . Only looking for someone with a valid South African ID. Please send your CV to deannewood16@gmail.com Will only look at CV’s e mailed.
10d
Assistant store manager position available- Somerset Mall ( coffee shop)- Candidate must have people skills and ability to interact with customer- Basic restaurant knowledge required- At least 1 year experience in similar field or restaurants- Candidate preferred staying near Somerset West/ Stellenbosch- Problem solving skillsEmail CV to jukabooba1@gmail.com
14d
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Busy coffee shop in the Southern Suburbs looking for a front of house manager Requirements:Must live within the Southern Suburb areaOwn transport an advantageGreat personality with clear communication skillsPrevious experience within the hospitality sectorDuties will include:Running of the floor, meeting and seating customersRunning & packing of orders for clients - cakes, platters, breads etcHygiene checks and other day to day documentationDaily cash upsShift work - 8 hour shifts, 6 days a week. (incl Sundays & PH)Shifts fall between 06h30am and 18h00 (no night shifts)Starting salary 10k / month CTCTo apply, please email a copy of your CV and a short motivational to steenberg@vovotelo.com. No direct replies to this add will be considered.
1mo
4
Independent Coffee shop Employee Required
We are hiring:
We are looking for a young independent and
motivated person to run our coffee shop at our Indoor Airgun Shooting range.
Must have an interest in hospitality,
excellent customer service skills and focus on excellence and high-quality
standards.
If you are not willing to work after hours and
at the weekend, please do not apply.
EXPERIENCE AND KNOWLEDGE:
Proven experience in a coffee shop environment will be
advantageous.Excellent customer service skills.Good interpersonal and communication skills.Proficiency in financial management, including budgeting, cost
control, and financial analysis.Flexible schedule with availability to work weekends (Saturday).Team player and positive attitude.Focus on excellence and high-quality standards.
RESPONSIBILITIES:
Run the day-to-day operations, including opening, and closing
procedures, inventory management, and ensuring cleanliness and
organization throughout the establishment.Monitor and maintain quality control standards for coffee
preparation, food service, and overall customer experience.Implement and enforce company policies and procedures to ensure
efficiency and consistency in operations.Monitor and manage café expenses, including labor costs, inventory,
and overhead expenses, to ensure profitability and budget compliance.Analyze sales data and trends to identify opportunities for revenue
growth and cost savings.
SKILLS AND ATTRIBUTES:
Strong memory and anticipation.Personal Hygiene.Eager to learn and grow. Well groomed.
Please send your CV to leana@patriot-outdoors.com. Should you not receive a response within 2
weeks of applying, please consider your application unsuccessful.
25d
1
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I am looking for a junior baker to grow her skills in the business. You muat have the basic skills of baking and food related production in a business environment.
2mo
1
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Must live in Mosselbay, This is not Cape Town.....Small coffee shop is looking for an assistant baker.Looking for a friendly person who can work in a team, Must have own transport to work, we start early morning 06h00Must be able to work alone without supervision and can manage your own work schedule.Please mail us for enquire where to sent CV, or tell us a bit about yourself and previous work experience. WILL NOT REPLY TO" PLEASE CONTACT ME" MESSAGES
12d
Hi we are looking for friendly individuals of sober habits for various positions in our coffee shop. Current vacancy available is for scullery. Candidates will need to live near athlone as we close between 11 and 12 pm at night. Please forward all cvs to 072 2777 004.
1mo
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