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Results for customer service in Hospitality Jobs in Eastern Cape
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*Guesthouse in Walmer is seeking a male Receptionist.
*Ages: 23-30 years.
*Must be residing in Walmer /close by areas.
*Must be well spoken, presentable and articulate.
*Proven experience in Hospitality/Customer service industry is essential.
*Must be willing and committed to work Morning & Evening Shifts, Weekends and Public Holidays.
*Must be familiar with Online Booking platforms, Computer literate.
*Own transport to and from work is essential.
*Should you not here from us within two weeks, please consider your application unsuccessful.
*Email: wolmaranswendy3@gmail.com
4d
Restaurant manager with good kitchen knowledge required.Must have proven experience in the industry for both front and back of house.We are looking for someone who is "hands on" and does not need constant supervision in order to get the job done.Must be able to run a busy restaurant and be a leader to the staff in all relevant departments ( kitchen, pizza section, sushi, barista & cocktails ) as well as insure excellent customer service in front of house to our patrons who visit the restaurant.This job involves working restaurant hours which include weekends and public holidays.Own reliable transport is essential. Coming from a strong chef background would be favorable to this position.Please only apply if you have the necessary experience as requested for this position.Send your c.v to jbeen0004@gmail.com
20d
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At Ocean Basket, we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.Objectives of this roleOversee restaurant operations and ensure a smooth flowMaintain a positive restaurant cultureCreate work schedules that align with the restaurant’s needsEnsure proper compliance with restaurant hygiene regulationsTrain new employees to help them meet the restaurant’s expectationsInteract with diners and build positive rapport with different types of peopleResponsibilitiesManage and keep up smooth restaurant operationsSupervise both kitchen staff and waitstaff, providing necessary feedbackCommunicate with diners and mitigate potential conflictsOrganize and take stock of restaurant suppliesSkills and qualificationsProven work experience in a restaurant settingDemonstrated customer service skillsUnderstanding of financial managementStrong knowledge of restaurant management software (Pilot)Ability to memorize and explain the restaurant’s menuWillingness to work flexible hoursPreferred qualificationsClear verbal communication skillsOrganization skillsAbility to stand and walk for long periods of timeClear attention to detailProblem-solving skillsKnowledge of current food and beverage trendsPlease email cv to vincentpark@oceanbasket.com
22d
Ads in other locations
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We have a great opportunity for a passionate massage therapist at our beautiful spa. We are looking for qualified professionals that engage in the best wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives.Requirements- 2 year of experience or more in the spa industry working with skin.-Certification is necessary and/or iTec/ DUT Somatology Course would be an advantage- The ability to perform a range of massages such as sports massage, deep tissue massage, etc- Experience in vitamin drips with necessary qualification and/or experience - Excellent physical stamina and strength- Great organisation- Multi-skills (manicure and pedicure treatments)- Experience in sales will be considered an asset- Excellent knowledge of English language- Excellent communication and customer service skills- Positive attitude- Must reside in the Durban areaResponsibilities- Deliver a variety of spa services (body treatments, massages, and manicure/pedicure) in a safe and comfortable manner- Understand the body and muscles and provide appropriate treatments for each client in a comfortable manner- Create a relaxing environment - Prepare massage oils and lotions, linens, towels, and pillows before the session- Acknowledge and respond to relevant customer queries, needs and expectations- Suggest and promote retail products or additional services- Uphold hygiene standards and follow health and safety regulations- Cooperate with and report on administration on any arising issues- Apply best practices and be up to date with market trends- Maintain equipment and sample inventory of products- Keep a clean and stocked roomOur Spa is an equal opportunity employer that is committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, gender expressions, and ages. If you feel you meet the standards for this position, please send full CV with certificates to the email address massagetherapist031@gmail.com Closing date is the 25 May 2024 Durban South Africa*Please no time wasters. Please only submit cv if living in central Durban, and have your own transport/can get transport at 8pm on closing*
10h
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We have a great opportunity for a passionate skin therapist at our beautiful spa. We are looking for qualified professionals that engage in the best wellness therapies and skin treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives.Requirements:- 2 year of experience or more in the spa industry working with skin.- Accredited Somatology Course (Completed) eg. iTec or DUT- Skills involving skin analysis and skin rejuvenation treatment- Sports massage/reflexology - Experience in vitamin drips and has necessary qualification or experience - Experience in sales will be considered an asset- Excellent knowledge of English language- Excellent communication and customer service skills- Positive attitude-Must reside in Durban areaResponsibilities- Deliver a variety of spa services (skin treatments, massages, waxing ect.)- Sports massage/reflexology, vitamin drips- Retailing Products- Microneedling, chemical peels, advanced facials- Laser therapy experience would be an added advantage-Develop and maintain technical knowledge of specific product lines and treatments- Maintain equipment and sample inventory of products- Acknowledge and respond to relevant customer queries, needs and expectations- Suggest and promote retail products or additional services- Uphold hygiene standards and follow health and safety regulations- Cooperate with and report on administration on any arising issues- Apply best practices and be up to date with market trendsOur Spa is an equal opportunity employer that is committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, gender expressions, and ages. If you feel you meet the standards for this position, please send full CV with certificates to the email address somatologist031@gmail.com Closing date is the 25 May 2024Durban, South Africa*Please no time wasters. Please only submit CV if living in central Durban, and have own transport/can get transport at 8pm on closing*
10h
1
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A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
2d
Busy take away coffee shop is seeking a Trained Barista to join our team.You must have 2 years experience as BaristaMust have customer service cashier experience and some baking experience , training will be providedMust have a good track record of time attendanceNo criminal recordMust live close to Ottery! Have your own reliable transport to and from workPlease send your cv to yolandi@xpressocafe.co.za
3d
1
Are you passionate about pizza and ready to join a dynamic team in Kloof Street, Cape Town? I Love NY Slice Pizza Store, a proud member of NY Slice Pty Ltd, is seeking an enthusiastic and experienced Pizza Store Assistant to join our vibrant team.Job Responsibilities:Prepare and assemble pizzas according to established recipes and proceduresMaintain cleanliness and organization of the kitchen and dining areaAssist in inventory management and stock rotationProvide exceptional customer service, including taking orders and processing transactionsEnsure compliance with food safety and sanitation standardsWork collaboratively with team members to achieve store targets and goalsRequirements:Previous working experience in a pizza store or similar fast-paced environmentKnowledge of pizza-making techniques and ingredients preferredAbility to work efficiently in a high-pressure environmentStrong communication and interpersonal skillsFlexibility to work evenings, weekends, and holidays as neededResides in close proximity to the Kloof Street store locationBenefits:Competitive salaryOpportunities for growth and advancement within the NY Slice Pty Ltd networkFun and supportive work environmentIf you're ready to bring your passion for pizza to the forefront and join a leading pizza brand in Cape Town, we want to hear from you! Please send your CV to admin@nyslicepizza.com. Only applications submitted via email will be considered.Join the NY Slice family and be a part of something truly special!
4d
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We are expanding and looking for additional Baristas.*Coffee Knowledge: Understanding different types of coffee beans, brewing methods, and beverage recipes.Customer Service: Ability to interact positively with customers, handle complaints, and ensure a pleasant experience.Attention to Detail: Accurate measurement of ingredients and precise beverage preparation.Efficiency: Ability to work quickly and efficiently, especially during busy hours.Cleanliness: Maintaining a clean and organized work area, including equipment and utensils.Cash Handling: Processing transactions accurately and handling cash or card payments.Flexibility: Willingness to work varied shifts, including early mornings, evenings, and weekends.Teamwork: Ability to work well with other staff members to maintain a smooth workflow.Communication Skills: Clear and effective communication with customers and team members.Physical Stamina: Ability to stand for long periods and lift moderate weights (e.g., milk jugs, coffee bags).Product Knowledge: Familiarity with the menu, including food and beverage items, to answer customer questions and make recommendations.Problem-Solving: Quick thinking and adaptability to handle unexpected situations.Basic Math Skills: Ability to perform basic arithmetic for transactions and inventory management.If You feel you meet the requirements EMAIL a copy of your CV to Bottega@jgroup.co.zaNo Whatsapp calls/CVs will be accepted
4d
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Requirements:- Min 2 year restaurant experience- Fluent in English (speak and read)- Neat, presentable and reliable- Good communication skills - high level of personal hygiene- Knowledge of customer service - Hardworking and dedicated - Team player- Experience in waiting tables, food knowledge, and operating kitchen equipment- Reliable transport- Willing to work flexible hours- No health or family issues-Email your CV to elihler@gmail.com or Whatsapp084 374 6712
4d
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Requirements:- Min 2 year restaurant experience- Fluent in English (speak and read)- Neat, presentable and reliable- Good communication skills - high level of personal hygiene- Knowledge of customer service - Hardworking and dedicated - Team player- Experience in waiting tables, food knowledge, and operating kitchen equipment- Reliable transport- Willing to work flexible hours- No health or family issues-Email your CV to elihler@gmail.com
4d
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KEY OUTCOMES
Customer Service
• Deliver superior service and maximize customer satisfaction.
• Address concerns and discover lasting solutions while upholding customer satisfaction as the
priority.
• Respond efficiently and accurately to customer complaints.
Operations
• Accountable to ensure equipment is working, and if not to report it.
• Control operational costs and identify measures to reduce and eliminate waste.
• Coordinate daily Front of the House restaurant operations.
• Check daily access & movement security checks and stock management.
• App/Aggregator maintenance and execution
• Manage restaurant’s good image and suggest ways to improve it.
Adherence to Shopkeeping disciplines
• All regulatory practices pertaining to compliance with health and safety regulations.
• Ensure compliance with sanitation and safety regulations.
• Regularly review product quality.
Minimise Shrinkage
• Identify and manage all shrinkage hotspots within the department according to company systems
and processes.
People management
• Assist with development and coaching of the team within your department.
Page 3 of 2
KEY COMPETENCIES (6-8 key competencies per job including personal, business and technical/
functional – this information would be housed centrally in a competency database)
• Strong interpersonal skills
• Excellent communication skills
• Ability to work independently.
• Able to manage and work in a team.
• Able to effectively demonstrate product knowledge relative to job function.
• Able to follow and adhere to processes, policies, and procedures.
• Able to communicate clearly and listen effectively
• High level of attention-to-detail
• Ability to work in a fast-paced environment.
• Strong organisational skills
• Numerate
• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
ADDITIONAL CRITERIA
• Able and flexible to work different shifts - flexi shift roster which may be changed to suit the needs of
the operation.
• Weekends, evenings and Public Holiday workdays and times is Weekends, evenings and Public Holiday workdays and times is mandatory.
• 6 Day a week worker.Email now your cv: ericmaqwele@woolworths.co.za• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
7d
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Front End Sales person required for a Chicken take away store in Chatsworth.Must be from the Chatsworth or surrounding area.Have excellent communication skills. Speak and write clear English.Friendly, polite and have excellent customer service skills.Sales driven and hard working. Responsible to capture orders and control staff productivity. Working hours: 1pm to 9pm. 6 day weekWeekends compulsory.email cv to:grilltogo786@gmail.com
7d
5
Lina Neapolitan Pizza Restaurant in Hermanus is looking for a part-time waiter to join our team.Lina is all about great food, big smiles, excellent natural wines, Italian Aperitifs and good music. Come be in our gang!Duties include taking orders, serving food and beverages, and providing excellent customer service as well as basic stock take and cash up duties. The ideal candidate should have previous experience in the hospitality industry, be a team player, and have a friendly and outgoing personality. Please email your CV to eloise@farrofoodandwine.com and tell us a bit about yourself! We look forward to hearing from you!
7d
3
*Only South
African Residents will be considered*
Join this
award-winning hospitality service provider that is based in Three Anchor Bay
within the role of Houseman by keeping up and maintaining all external
appearances.
Minimum
Requirements:
3- 5 years’ Houseman experience within a
4* to 5* Guesthouse/Boutique Hotel or Hotel Group (preferably have Hotel
Grade Experience) Must have experience in interacting with
International/National Guests Must have knowledge of cleaning
chemicals, equipment, and techniques Must have relevant inventory management
experience Must be a champion in driving strong
communication and collaboration initiatives Strong attention to detail and time
management skills Naturally empathetic with a strong work
ethic Must have a hands-on-approach with a
can-do work style and be in good physical health to perform cleaning tasks
Computer literate | MS Office and Semper
Property Management System (Advantageous) Excellent command of English, multilingual proficiency
beneficialOwn reliable transport/transport
arrangements (Own transport and valid drivers’ licence will be
advantageous) Flexibility to work Weekends, Public Holidays, as per
shift requirements Working Hours | 9 Hour Shifts (inclusive
of 1 hour lunch)
Key Responsibilities:
Support the smooth running of the
housekeeping department Perform all external cleaning duties and janitorial
duties Perform concierge duties to serve Guests Ensure that all external public areas are
clean and presentable Maintain, restock, and replenish relevant
supplies Ensure adherence and compliance to all due
diligence requirements Collaborate with other team members to
ensure efficient operation Provide excellent customer service to
guests, addressing any concerns and requests promptly and professionally Work towards achieving best service
levels presented to Guests Manage all daily/weekly & monthly
reporting processes Demonstrate strong team support and
collaboration among co-workers
In return this opportunity will offer 24 hours
shifts per month (R30.00 p/hr | avg. R5 760 p/month based
on 24 shifts) within a professional and
award-winning hospitality service provider environment.
8d
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We are looking for a dynamic goal driven individual to join our team as manager/ assistant manager.Must have- previous QSR experience- grade 12- working experience- own transport or reside close to AmanzimtotiSkills Required- Great Customer Service skills- Great Communicator- Upselling Skills- Conflict management- Able to take orders on POS systemIf you believe you meet the necessary requirements, please send your CV to pizzahutoti@gmail.com
11d
We are looking for a dynamic goal driven individual to join our team as manager/ assistant manager.Must have- previous QSR management experience or- working experience +3years- own transport or reside close to AmanzimtotiSkills Required- Great Customer Service skills- Marketing skills- Great Communicator- Able to understand stock management- Performance management- Conflict management- Manage a shift teamIf you believe you meet the necessary requirements, please send your CV to pizzahutoti@gmail.com
11d
We are seeking to employ the service of Receptionist who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email.beccalopez.jobs@gmail.com
12d
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Front of House
Manager
Location: New York Bagels
Overview: Join our
team as a Front of House Manager at our bustling city eatery! We're searching
for a seasoned professional to oversee daily operations, ensure exceptional
customer service, and lead our dynamic team. If you have a passion for
hospitality, strong leadership skills, and thrive in a fast-paced
environment, we want you on board!
Key Responsibilities:
Operations Management:
Conduct daily cash-ups and reconcile
delivery service transactions.
Coordinate daily housekeeping schedules
to maintain cleanliness and organization.
Manage daily stock levels and inventory.
Handle daily administrative tasks
efficiently.
Oversee daily, weekly, and monthly
maintenance tasks.
Execute opening and closing procedures
with precision.
Prepare monthly shift schedules for FOH
staff.
Customer Service:
Ensure exceptional customer service
standards are maintained at all times.
Address customer inquiries, feedback,
and complaints promptly and professionally.
Lead by example in delivering
outstanding service to our guests.
Team Support:
Provide training, support and
supervision to FOH and BOH staff as needed.
Foster a positive and collaborative work
environment.
Lead and motivate the team to achieve
performance targets and exceed customer expectations.
train, and supervise front of house staff.
Additional Duties:
Collaborate with the kitchen team to
ensure seamless communication and operations between FOH and BOH.
Assist with monthly financial reporting
and budget management.
Implement strategies to optimize
efficiency and productivity.
Stay updated on industry trends and best
practices.
Requirements:
Minimum 3 years of hospitality
experience, with at least 1 year in a managerial or supervisory role.
Reliable transportation to the CBD.
Valid references from previous employers
demonstrating strong leadership and management skills.
Flexibility to work weekdays, weekends,
and public holidays as required.
Proficiency in Microsoft Excel.
Excellent communication and
interpersonal skills.
If you're ready to take on the challenge
of managing a busy city eatery and have what it takes to deliver exceptional
service, apply now to join our team as a Front of House Manager. Let's create
memorable experiences together!Please email all CV's to: 1940nyb@gmail.com
15d
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The Dunranch Group (Pty) Ltd
Incorporating
Spur, John Dory’s and Rockafella's :
Have vacancies for Experienced Restaurant Managers at all levels to join
our energetic and passionate team.
Potential candidate must
be hardworking, dedicated and level headed.
Candidates must have a
proven track record in the Restaurant Industry and the following are the
minimum requirements for the job:
·
3 years of Management experience;
·
Good understanding of food preparation and presentation;
·
Customer service and interaction:
·
Health, safety and hygiene standards;
·
Stock control, stock takes and Management of Cost of Food;
·
Management of Staff
·
A working knowledge of staff disciplinary rules and grievances.
The successful candidate
will enjoy a competitive salary and company benefits.
Should you meet the above
criteria, kindly forward your CV together with at least 3 contactable
references and your salary expectation to Fatima Paraze on hr@dunranch.co.za.
NO CHANCERS!!!
Shortlisted candidates will be subjected to credit and security
checks.
16d
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