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Job Summary Provides financial information by maintaining and reconciling accounts and preparing reports. DUTIES & RESPONSIBILITIES Fixed Asset Month-end Reporting Ensure that all fixed asset purchases are recorded correctly in the general ledger and the fixed asset sub module reconciles to the general ledger on a monthly basis within the month end deadlineAccounts for the movement of fixed assets including the transfer & disposal of assetsEnsures that all assets are accounted for in terms of the accounting policyEnsure that no weaknesses are raised by the internal or external auditors’ reports General Ledger Close Raise month end close journals which are accurate and complete within the month end deadlineMonthly review of Income Statement ensuring accuracy and completenessPreparation of Monthly Balance Sheet reconciliations within the specified deadlines to ensure that the balance sheet is accurate and completeResolve Balance Sheet reconciling items before Month EndEnsure that no weaknesses are raised by the internal or external auditors’ reports Income TAX & VAT Returns Compliance Prepares monthly tax computations and raise related journal entryPreparation of Income Tax ReturnsPreparation of Provisional Tax PaymentsPreparation of VAT returns taxationEnsure that Taxation compliance requirements are achieved within legislation deadlines Financial Statements & Compliance Ensure that annual financial statements are completed within the agreed timeframesPrepare annual statutory accounts and returns in accordance with relevant legislationKeeps abreast on changes in international accounting standards and advises key stakeholders of changesEnsures that records to meet legal & tax requirements are maintainedMaintains a sound internal control environmentMaintains accounting controls by following policies and procedures; complying with relevant legislationAccomplishes accounting and organization mission by completing related results as neededLiaise with external auditorsEnsure that all information is readily available for review by the auditors within the agreed timeframeEnsure that no material errors or exceptions are identified by the auditorsResolution of auditor issues in a timely manner Ad Hoc Reviewing and releasing of supplier payments on a timeous basisReviewing and approving of supplier invoices on the Procurement Portal The above is not limited and can change to be... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDEzNjA1NDU0P3NvdXJjZT1ndW10cmVl&jid=1177219&xid=1013605454

Higgovale

Financial Planning Analyst - Tourism Industry

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An exciting opportunity exists for a candidate to join our Finance team to drive our company’s financial analysis and forecasting agenda. The Financial Planning Analyst position will partner and provide financial support to the rest of the business focusing on forecasting and variance analysis, along with the ad hoc financial reporting and analysis working with the BI team. Forecasting and reporting are reviewed with senior leadership to provide guidance on opportunities, and risks, and to support key business decisions. The role requires a strong understanding of financial principles and accounting systems. The candidate will be required to be detail-orientated and naturally analytical, excelling at showcasing logical thinking when compiling, analyzing, and presenting financial data and analysis. Responsibilities: End-to-end ownership of forecast/budgeting performance, and variance analysis providing qualitative and quantitative analysis and insights to guide the business on strategic decisionsForward planning – All financial and key performance indicator results associated with forecasts, budgets, and longer-term outlooks, including analysis and presentationsReviewing performance – Preparation of monthly/quarterly management reports and analysis to understand financial and key performance indicator trends compared to targets and challenge the status quo. Provide commentary to senior management Maintain monthly KPIs for and provide timely advice on finance/business-related decisionsAssisting in developing and managing cost-effective business processes and policies including interpreting information to evaluate the efficiency of financial procedures/operationsKeeping informed of regulatory requirements and best practices in business planning and management accountingEnsuring that financial management policies and procedures adhere to internal and external standardsEngage with business HOD’s in the various strategic projects being undertaken in their respective areas to ensure projects are delivered as per planned timelinesDevelop, maintain, and distribute financial models as requiredAssist/prepare ad-hoc consolidated financial information and/or reports requested by executive management Person Profile: The successful candidate will be required to have the following skills and experience: CA/CIMA/ACCA/ACA qualified (or equivalent), 3+ years’ experience in a similar roleProven track record of developing and implementing budget/forecasting models, including cash flow managementAdvanced financial modeling skillsGood knowledge of accounting principlesExpert in Microsoft Office applications, especially Excel with some experience in PowerPoint... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjIwOTE5NzMzP3NvdXJjZT1ndW10cmVl&jid=1305131&xid=1620919733

Higgovale

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Who we are: An award-winning PR, Talent and Influencer Marketing company in the entertainment sector with offices in Cape Town and Los Angeles. Work with high-profile artists and celebrities including supermodels, stars of the big and small screens, musicians and sports people from around the world. Who we are looking for: An Account Manager with strong experience in the PR/Advertising industry with at least five years’ experience in the Communications/Advertising industry and a good network of contacts. Project management, Reporting and Analytics will be a critical part of this role, alongside managing inter-agency relationships. The candidate must be based in Cape Town. What you will do: Client relations: ongoing working relationship with brand manager/marketing manager and inter-agency partners to ensure execution of requirements on brand strategy and communicationsHave the ability to manage multiple stakeholders, both internal and externalMedia planning: overseeing and managing the implementation of a PR calendar according to brand strategyInfluencer marketing: Create, manage, and implement influencer content calendar/s according to brand strategyIdentify, recruit, and establish relationships with influencers relevant to our clients brands and campaignsScouting and casting new influencer talent across various African marketsMaintain ongoing communication with influencers, fostering trust and collaborationNegotiate terms, fees and deliverables with influencers to secure partnershipsDraft and execute influencer contracts and agreementsCoordinate campaign logistics, including content creation, posting schedules and product shipmentsEnsure that influencers adhere to campaign guidelines and deliver content as per the agreementReview influencer-generated content for brand alignment, quality, and compliance with guidelinesResearch and Reports: compiling reports applicable to industry trends, analyse campaign performance metrics, including engagement, reach and ROI What you must have: Previous experience in a similar account management and brand communications roleAt least five years solid experience with traditional external PRA proven track record designing and implementing PR/content distribution (Influencer) campaignsA keen interest in entertainment and culture, especially from an African perspectiveKnowledge of the South African media landscapeExperience generating contentA proven track record of driving resultsOrganised and methodicalAn eye for detail and an ability to see the big pictureAbility to juggle multiple projects, prioritise, meet deadlines and communicate effectively https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTcxOTkzOTExP3NvdXJjZT1ndW10cmVl&jid=1596437&xid=1171993911

Higgovale

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Basic Function The incumbent will be responsible for leading Transitions anywhere from across our global footprint. The candidate should have an in-depth knowledge of TransitionsThe incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementationThe incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business Essential Functions Will execute transition of processes with end-to-end accountabilityConsultants in this practice will be required to work closely with our clients on onsite projectsProvide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibilityThe job will involve extensive interaction with business users, senior management and IT personnelTo lead client engagements, ensuring consistent service deliveryBusiness development in select accounts Primary Internal Interactions Transitions Reviews: Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE teamSolutioning and implementation design: BD Team, Strategic Deal Team, designated operations and enabling functions engaged on case-by-case basisTraining and Development: Program Leads, Transitions Managers, Training function, external vendors as needed Primary External Interactions The primary external interactions of the incumbent will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes. SKILLS Technical Skills: Analytical skillsProblem solving skillsBPO industry knowledge, including understanding of enabling functions (technology, pricing) and operating environmentDomain knowledge in specific vertical Process Specific Skills: Project management skills Soft Skills (Minimum): Communication skills – ability to engage with clients as well as internal stakeholders and convince them about the proposed idea, solutionSelf-starter – there are no rigid bound... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80ODUwNjIwOT9zb3VyY2U9Z3VtdHJlZQ==&jid=1269857&xid=48506209

Higgovale

German-speaking Travel Team Manager - Corporate Tr

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In dieser Funktion sind Sie für ein Team von ca. 8 Travel Lifestyle Managern verantwortlich und sind dem Head of Operations unterstellt. Hauptaufgaben Sie sind für die Erreichung der qualitativen und quantitativen Zielsetzungen inklusive monatlicher Leistungsmessung, Erarbeitung von Massnahmen-plänen sowie Schulung und Coaching verantwortlichSie fördern Ihre Mitarbeitenden und stellen sicher, dass Entwicklungspläne existieren und umgesetzt werdenSie kennen und verstehen die Bedürfnisse unserer anspruchsvollen Kundschaft und stellen sicher, dass wir ihre Wünsche mit dem richtigen Know-how und mass-geschneiderten Angeboten erfüllen respektive ihre Erwartungen übertreffen könnenSie pflegen einen regelmässigen Austausch mit Fach-Kollegen aus anderen Firma-Offices und nützen das globale Know-how um die Servicequalität sowie die Angebote für unsere Kunden stetig weiterzuentwickeln Requirements Ihr Profil Sie verfügen über fundierte Erfahrungen in der Reisebranche und haben mindestens 3-5 Jahre in einer vergleichbaren Position in einem internationalen Umfeld gearbeitetSie haben einen kooperativen Führungsstil und mehrjährige FührungserfahrungSie verfügen über sehr gute Kommunikationsfähigkeiten in Wort und Schrift und haben einen sehr hohen Qualitäts-anspruchSie verfügen über sehr gute Deutsch- und Englisch-kenntnisse in Wort und Schrift (Französischkenntnisse von Vorteil)Sie sind eine zielstrebige, dynamische und hoch motivierte Persönlichkeit.Sie sind begeisterungsfähig und haben eine Passion fürs ReisenSie haben ein überzeugendes und gepflegtes Auftreten und sind verhandlungssicherProblemlösungsfähigkeit – proaktiv handelSie haben die erforderliche Aufenthaltsgenehmigung, um in Südafrika zu leben und zu arbeiten.Flexibilität: Sie sind in der Lage, in festen Schichten von Dienstag-Samstag oder Sonntag-Donnerstag zu arbeiten, abhängig von der EU-Sommer-/Winterzeitumstellung zwischen 7 und 21 Uhr (SA-Zeit). Benefits Eine abwechslungsreiche Aufgabe in einem lebhaften, internationalen UmfeldGute Sozialleistungen inkl. Sabbatical nach 5 DienstjahrenTolle Büroatmosphäre mit einem motiviertes, multikulturellen, internationalen und engagiertes Team.Hybride arbeitJahresurlaubsanspruch von 15 Tagen im 1. Jahr, und 20 Tage Jahresurlaub ab dem 2. JahrSichere Büroräume in Kapstadt Forshore, mit Parkplätzen abseits der Straße.ICAS Employee Health and Wellness (EHWP) Dienstleistungen, die vertraulich sind und von allen Mitarbeitern kostenlos genutzt werden können.Wir bieten auch einen Unternehmensbeitrag zur Suedafrikanischen Privaten KrankenkasseArbeitsurla... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI1OTUxMzg/c291cmNlPWd1bXRyZWU=&jid=1296772&xid=382595138

Higgovale

Junior First Line Analyst – Service Desk (Half Day

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The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems. A Service Desk operative will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular end user updates and ‘realtime’ escalation within any support groups or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the end-user. Requirements: Day to Day DutiesAs an employee of CC, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities.• Always meet customer expectations• Communication internally and to customer should be on time.• Reflected in work logs.• Time management:• Lunch & breaks = 1 hour daily in total• Proof of consultation with team members when shifts are swapped. Management will assist after this consultation as proved unsuccessful.• Monitor availability of the team’s time management, being responsible for cover and well being of the Service desk. Ticket Logging• To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business.• Accurate logging of all ticket information - ensure full understanding and interpretation of details provided by the end-user.• To ensure familiarity with client business imperatives, technologies and support processes.• To ensure acknowledgement of all tickets logged and/or assigned to necessary support groups or associated vendors, within timescales identified within the Service Level Agreement.• To provide a technical understanding and effective communication to the end-user to assist in resolving any tickets where possible First Time Fixes or even First Line Fixes. This entails:• Quickly identify, diagnose and troubleshoot• Identify solutions, through either verbal, front line or Client authorised First Time Fixes• Ensure correct business severity is identified, based on business impact (GSD Operative to advise user of Impact where necessary) and escalate tickets deemed as high and critical to Client environment, including country, regional and global support management, within agreed timescales• Accurate identification and assignment to resolver groups.• Provide ‘proactive’ communication as well as ownership when performance or capacityrelated monitoring tools alert to a threshold has breached.• To provide First Line Support to other clients out of normal UK Business hours where this falls into the current shift rotation.• Potential overf... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTMyNjM2NzEwP3NvdXJjZT1ndW10cmVl&jid=1501511&xid=4132636710

Higgovale

Italian Travel Consultant (Italian Speaking) - Cor

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Description Are you… A travel consultant who loves working in the travel industry?The person your friends always turn to for suggestions on their holiday destinations?Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?Someone who thrives in a fast paced and fun working environment? Yes? Read on… Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high net worth members, complex flight inclusive itineraries covering several destinations within UK, Europe and world-wide. Your exceptional customer service skills, commercial judgement, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business. The role will based on a fixed shift pattern and will require some evening and weekend shifts. Who We Are At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes. We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. To find out more about Ten, please watch this short video here. Requirements We are looking for: Fluency in English and Italian. Excellent written & oral communication is a MUST. Please be prepared to take language test in any language you mention as a skillCandidate will need to be based in Cape TownMinimum of 5 years’ experience in outbound retail leisure travel essentialRecent GDS experience is essential (within the last 2 years), Amadeus preferable.Energetic and motivated team players who enjoy the challenge of meeting and beating targetsPeople who are passionate about delivering high quality personalised customer support and have excellent r... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTA2MTY5OTgzP3NvdXJjZT1ndW10cmVl&jid=1160091&xid=2906169983

Higgovale

Senior Business Accountant (Leisure Travel)

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ROLE OVERVIEW An exciting opportunity exists for a candidate to join our Finance team to drive the company’s financial analysis and forecasting agendaThe Senior Management Accountant position will partner and provide financial support to the rest of the business focusing on forecasting and variance analysis, along with ad hoc financial reporting and analysis working with the BI teamThe role requires a strong understanding of financial principles and accounting systems. The candidate will be required to be detail-orientated and naturally analytical, excelling at showcasing logical thinking when compiling, analysing and presenting financial data and analysis SKILLS & EXPERIENCE CIMA / ACCA / ACA qualified (or equivalent)3+ Years’ experience in a similar roleGood knowledge of management accounting principlesProven track record of managing budget / forecasting models, including ash flow managementExcellent knowledge of Microsoft Office applications, especially Excel with some experience in PowerPointStrong analytical and problem-solving skillsAdvanced financial modelling skills KEY ACCOUNTABILITIES Preparation of forecast / budgeting, performance and variance analysis providing qualitative and quantitative analysis and insights to guide the business on strategic decisionsForward planning – Reporting on key performance indicator results associated with forecasts, budgets and longer-term outlooks, including analysis and presentationsReviewing performance – Preparation of monthly / quarterly management reports and analysis to understand financial and key performance indicator trends compared to targets and challenge the status quo. Provide commentary to Senior ManagementMaintain monthly KPI’s for finance / business-related decisionsAssisting in developing and managing cost-effective business processes and policies including interpreting information to evaluate the efficiency of financial procedures / operationsDevelop, maintain and distribute financial models as requiredAssist / prepare ad-hoc consolidated financial information and / or reports requested by Management PREFERRED REQUIREMENTS Ability to challenge existing processes and ways of workingExcellent verbal and written communication skills – ability to explain complex financial informationStrong interpersonal skillsStrong analytical skills with the ability to synergistically integrate the details into a big-picture viewMust be proactive with the ability to multi-task and work under tight deadlinesFlexible and innovation-hungry, embracing change positivelyRight attitude and passion for the role: exhibit e... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzk4MTQ4MDQ4P3NvdXJjZT1ndW10cmVl&jid=1417159&xid=2798148048

Higgovale

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Inbound Sales Executive Location: Johannesburg This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business. The Sales Executive will hold the responsibility for development of top line revenue for the company’s Southern and East African lodges. The focus will be on sales through Inbound and Retail channels to sell and promote our Southern and East African lodges. The sales executive reports into the Inbound Sales Manager and will work closely with the reservations team towards the ultimate goal of generating bed nights and revenues into the lodges within a narrowly defined operating framework. KEY OUTPUTS Understanding and full utilization of travel sales network The Sales Executive will require an understanding of the travel sales network and the role the inbound market plays in a multi-channel business, including but not limited to: Understand the complex relationships and buying patterns;Create and Implement sales plans to generate revenue and bed nights into the lodges within a narrowly defined operating framework;Identify prospective clients in the geographies of focus (Johannesburg and surrounds, Mpumalanga and Kwazulu Natal) and Botswana , with the ability to network with and develop these relationships where clients operate in the company’s targeted international markets;Represent the brand at a consultant and business level Revenue Generation and Strategic Responsibilities Sales developmentSales / Brand Representation Develop a detailed understanding of the marketing drivers that drive revenueCreating and conducting presentationsConducting appropriate follow up Finance Achieve assigned revenue targets Responsibilities Input and execute the sales plan in Johannesburg, Mpumalanga, Kwazulu Natal and Botswana;Search for appropriate and pre-agreed sales leads and prospects;Assist in the development of marketing plans as neededEffectively... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDU1MjY4ODYxP3NvdXJjZT1ndW10cmVl&jid=1057614&xid=2055268861

Higgovale

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One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre. Purpose of the Job You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards. Job Objectives People Management - Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction - Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved - Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies - Maximise productivity through effective staff scheduling and management of absenteeism - Ensure staff competence and provide support and regular feedback on performance - Manage personal improvement plans for agents Quality Management - Conduct spot checks on CRM system to ensure accurate and complete information - Monitor calls to improve quality, minimise errors and track employees performance - Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries - Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions Internal Communication - Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends - Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention - Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints Customer Service - Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution - Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency - Identify opportunities to enable automated tools and applications for Custome... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ2ODE3MDcyP3NvdXJjZT1ndW10cmVl&jid=1184975&xid=4146817072

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All Categories in Higgovale (1,106 results)

Results for All Categories in Higgovale