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1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
4d
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SavedSave
CONTINIOUS IMPROVEMENT AUDIOLOGIST
INTRODUCTIONA medical device company situated in Pretoria is looking to employ an analytical and innovative Audiologist with a minimum of 5 years’ experience to join and improve the productivity of their team.
Job purpose:Responsible for developing training material and continuously presenting it to inhouse Audiologists (Hearing Experts) and Relationship Managers in the Hearing Hub. It’s for continuous improvement and agent training in the Hearing Hub. This person will also be involved with optimising the salesprocess/conversations to up the conversion.
REQUIREMENTS
Minimum education (essential):• Relevant degree in AudiologyMinimum education (desirable):• Masters degree in AudiologyMinimum applicable experience (years):• 5 yearsRequired nature of experience:• Training content generation• Training facilitation• Audiological research• Hearing Aid troubleshooting• Hearing Aid fitting• Customer interaction• Experience in a corporate environment
Skills and Knowledge (essential):• Quality control - analysis and interpretation of calls• Customer relationship management system• Sales processes• Coaching
Other:Working hours:• Five days a week, Monday to Friday, 12:00 - 21:00 depending on daylight savings.
COMPETENCIESEssential Competencies:• Examining Information• Documenting Facts• Developing Expertise• Articulating Information• Team Working• Checking Things• Producing Output• Taking Action
Important Competencies:• Providing Insights• Establishing Rapport• Making Decisions• Conveying Self-Confidence• Showing Composure• Thinking Positively• Resolving Conflict• Inviting Feedback• Meeting Timescales• Following Procedures• Managing Tasks• Pursuing Goals
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVESTeam Support 20%
Assist with active monitoring and reporting of performance of team membersMonitor and enforce correct use of internal systems.Monitor and enforce HIPAA and POPIA Privacy Requirements.Assist with relevant HR related processes (ie onboarding, performance management etc.)Assist with enhancing and encouraging a culture of excellent client service.Assist with cultivating and maintaining a healthy and effective team culture.
Training and Content Development 60%
Develop an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81ODEyMzU4NTk/c291cmNlPWd1bXRyZWU=&jid=1315882&xid=581235859
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Relationship Manager
Introduction:
A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team.
Job purpose:
Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the United States market.
The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the delivery and use of the hearing aids.
In-the-job training will be provided with regard to hearing aids and hearing loss.
Requirements
Minimum education (essential):
Matric
Minimum applicable experience (years):
1 - 3 years
Required nature of experience:
· Customer relations
· Telephonic sales and cold calling
· Call centre
· Administration
· Working within a digital environment
Skills and Knowledge (essential):
· CRM system experience
· Telephonic sales experience and high conversion rates
· Excellent English skills with a neutral accent
Other:
· Working hours from 15:00 - 02:00
· Working shifts, four working days on, one working day off
· Monday to Friday, occasionally on Saturdays
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Client Support and Relationship Management (30%)
· Solve problems for end users to get the products working.
· Solve problems as effectively and efficiently as possible in reducing the time spent with each query.
· Manage the ticketing system.
· Escalate queries with discretion.
· Respond to queries and follow up with feedback.
· Conduct business professionally when communicating and interacting with clients to ensure client satisfaction.
· Maintain a high ‘customer effort score’ by going above and beyond for customers.
· Complete assigned CRM tasks for follow-ups and support calls to clients.
New Business Generation (40%)
· Generate and secure potential revenue by:
o Calling new prospective clients.
o Following up on calls.
o Following up on supplied leads.
· Achieve set goals and targets.
· Upsell additional products to existing clients.
Communication Management (20%)
· Keep client interaction logs up to date on Salesforce.
· Report on campaign...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTE0NzAxNjI3P3NvdXJjZT1ndW10cmVl&jid=1328268&xid=2914701627
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One of is in need of a Customer service Call centre Agent (Outbound) to join them in Hermanstad (Pretoria West) on a month to month contract. Pharmaceutical products wholesaler.
Candidate must reside within close range to Hermanstad.
Looking for an energetic, target call centre agent who is a hunter
Offers a great customer service to clients
Taking order from customers and upselling
Must have a clear criminal record
Top performer - reference checks will be conducted
Excellent English communication
Must be reliable
Great at quality control
Great at timekeeping
Persuasion and negotiation skills
Able to overcome objections easily
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjIzMTI5OTc/c291cmNlPWd1bXRyZWU=&jid=1722972&xid=222312997
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Life and Funeral Sales Call Centre Agents
Menlyn
Permanent
We are seeking Call Centre agents with experience in long term insurance.
Basic and commission.
Requirements:
MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTI1ODgxOTM5P3NvdXJjZT1ndW10cmVl&jid=1627310&xid=1125881939
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If you have an RE 5 OR RE 5 and 120 FAIS credits - Long term insurance, Matric, Call Centre certificate, 1 FULL year of Outbound Call centre experience selling Funeral and Life cover and reside close to Menlyn mall, please send me your CV!!!!!!!
Even if you have 1 FULL year and already been booked to write your RE 5 (Depending on DOFA date).
Looking for bubbly, energetic, money hungry, target driven, customer orientated, OBJECTION HANDLING PROs to join a well known long term insurance client of ours, with a National footprint.
If you have a colleague that would also be keen, send them on and we can fill all the positions, as there is plenty to fill !!!!!
When sending me your application, please include: Contactable references, copy of ID, Matric, Call Centre certificate, RE 5, 120 FAIS credit related qualification, last 3 months payslips showing your commission earnings
Must have a clear criminal record, clear credit record and clear fraud record
Cost to company included medical aid and provident fund, commission and clawbacks policy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NTA1Mjk2MDI/c291cmNlPWd1bXRyZWU=&jid=1619505&xid=750529602
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Call Centre Sales Agents (Outbound)
Menlyn, Pretoria
Permanent
Job Duties
Sell funeral and Life policies (out bound)Apply product knowledgeCapture policy on systemAttend to client queriesProcess amendments on policiesResponsible for own policy retention
Requirements:
MatricCall Centre CertificateRE 5 within 2 years of DOFA.Full FAIS within 6 years of DOFA1 Year Experience as a call centre agent (outbound)Experience with Long Term Insurance (Funeral and Life)Clear ITC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzc2NzcyODMyP3NvdXJjZT1ndW10cmVl&jid=1619507&xid=2776772832
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Position Summary
A Customer Service Agent is employed to perform a defined range of skilled operations within the required language range, usually within a range of broader related activities involving known routines, methods and procedures. Some discretion and judgement is required in the selection of equipment, services or contingency measures and within known time constraints. Within this team, this role is predominantly taking inbound calls and/or inbound emails and solving simple customer queries or creating cases to be handed over to a Case Manager.
Duties and Responsibilities
Receive calls and answer customer email queries in fluent GermanUse common call centre telephone and computer technology.Enter and retrieve data.Work and build relationship in a team consisting of local and international staff members at different locationsManage their own work under guidance.Use multiple technologies such as telephony and internet services.Follow occupational health & safety policy and procedures.Communicate in a customer contact centre.Work in a customer contact centre environment.Respond to inbound customer contact.Conduct outbound customer contact.Use basic computer technology with at least intermediate skill level.Use an enterprise information system.Provide excellent quality customer service.Send and retrieve information over the internet using browsers and email.Manage work priorities and professional development.Manage workplace relationships in a contact centre.Use multiple information systems.Manage customer relationships.Assist in providing solutions to customers and staff.Open service requests that must be referred to the country Customer relations Centre (CRC) – ask all the relevant questions so that the CRC Case Manager can start working on the case without contacting the customer again.
Requirements
SA citizen, permanent residence or qualifying for a work permit (e.g., Spousal permit) for South Africa.Fluent (speak, write, and read) in both German & English.
Education and Experience
Completed Matric / Grade 12 or equivalent with a minimum of one-year customer service-related experienceCommunicates both verbally and in written correspond...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjcwMzQzNjg5P3NvdXJjZT1ndW10cmVl&jid=376454&xid=3270343689
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If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!
Our short term insurance client is looking for qualified and experienced short term insurance Outbound Sales Agents with 2 - 3 years Outbound Sales experience in a call centre to join their team!!!!
Must be used to marathon days, hitting target every month, overcoming objections from clients, excellent communication, professional, quality orientated, self motivated.
Must be results driven, resilient, energetic, able to liaise with all different levels of clients.
If you are seriously interested, please send me your updated CV, copy of ID, Matric, RE 5, COB, CPD, 2 contacts to call for reference checks, 6 months payslips of bank statements to show you earned proper commission consecutively.
Uncapped performance based commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDkyMTA5OTY/c291cmNlPWd1bXRyZWU=&jid=1679717&xid=309210996
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Job Description/Duties:
• To communicate with new and existing clients • Handle follow up and new leads and calls• Taking Photos of vehicles to be loaded onto website• Loading of vehicles onto company website
Minimum Requirements:
• Candidate must fully bilingual• Must have a minimum of 2 Years Call Centre experiencein Dealerships• Good communication/people skills and the ability to adapt working in a high-pressure environment• Ability to adapt working in a high-pressure environment • Computer Literate in Word, Excel, and Office.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjkxMjMyMjUzP3NvdXJjZT1ndW10cmVl&jid=1418167&xid=4291232253
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Have you realized that an attempt to make an application without proper professional advice can cost you more as a result on negative results, time factors, even disturbances of long waiting on rejected and undesirable declaration waiver applications in some cases. However, our dynamic qualified professional team can assist and elevate you through the tough bridge all the way until you achieve and rich your destiny.
Our aim is to be the thought leaders in the field of immigration law by actively scrutinising the law around South Africa immigration.
We offer the following services:-
Visas - All countries
* Visitors Visa
* Study Visa
* Work Visa
* Business Visa
* Partners/ Spousal Visa
* Critical Skills Visa
* Asylums
* Working Holiday Visa
* Relative Visa
* Permanent Residence
* Citizenship
* Reapplication/ Appeals on rejected Visas
* Expedition and Approvals of pending applications ie,
- permanent residence permit,
- temporary residence permit, etc
* Legalisation of an overstay or expiry or violated visa conditions.
* Undesirable declaration waiver applications
* SAQA
* Professional Body Registration
* PSIRA New/Renewal
* Waiver
* Application follow up
* General Letter
* V-List
* Police Clearance Certificate
* Passports New/Renewal
Tours Packages and Cruise
Inbound & Outbound
* Holy land in Israel
* Dubai
* Portuguese Islands
* Mauritius
* Thailand
* Bahamas
* Vic- Falls
* Gauteng
* Limpopo
* Mpumalanga
* Western Cape, Cape Town
* Northern Cape
* Western Cape
* KwaZulu - Natal, Durban
Accommodation
* Affordable prices for Lodge's and Hotels
Transportation
Ticketing
* Affordable cheap Air tickets
* Airport transfers
* Affordable car hire
International Job Opportunities
* Professional advice
* Offer packages
For enquiries and consultations please mention your contact number and e-mail address on your reply and we will immediately get back to you.
Call/Whatsapp us on :- +27 12 752 9525 or +27 64 529 6019
Email :- travelandimmigration@gmail.com / travelandimmigration@webmail.co.za
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A fast-growing company in Centurion is looking to employ a Call Centre Agent. Duties and Responsibilities: Meet and exceed sales targets and KPIsBuild and develop an existing client baseBuild and develop new potential businessPresent, promote, and educate clients across all company brandsGather market-related information, including opposition pricing and new product developmentsComplete administrative duties as required daily, weekly and monthlySales experience would be preferred however not crucialSales and/or marketing education would be preferred however not crucialMust have a valid drivers license and own vehicle essentialAvailable to start immediately Requirements: English home language essential Previous call center experience An honest personNot afraid to work hardSomeone who has perseveranceHigh energy individualApply now! (Please note that only candidates with the abovementioned requirements would be considered and contacted)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2MDczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195197&xid=1109_76073
2y
1
Our client a local business with a national footprint is looking for a Bilingual *(English and Afrikaans)* Call Centre Agent in Centurion.
*What will be required of the role?*
* Both inbound and outbound calls.
* Expanding existing customer base.
* Maintaining up to date knowledge of product range.
* Initiating, planning and executing sales calls.
* Answer customer questions about goods or services in terms of price, conditions and credit terms.
* Address or appropriately channel customer queries and complaints professionally
*What qualifications, skills and experience should the ideal candidate have?*
* Matric
* 1-2 years in a similar role
* Able to communicate with ease
* Listening with empathy and understanding
* Ability to resolve problems
*Salary:* Up to R10 000 basic + Incentives.
*What qualifications, skills and experience should the ideal candidate have?*
* Matric
* 1-2 years in a similar role
* Able to communicate with ease
* Listening with empathy and understanding
* Ability to resolve problems
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190009&xid=1555_25612
2y
1
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Duties and Responsibilities:As a valued member of our team, you'll be responsible for engaging customers over the phone, promoting our products and services, and closing sales with finesse.Your primary duties will include:- Conducting outbound calls to prospective customers.- Building rapport and understanding customer needs.- Presenting product features and benefits persuasively.- Closing sales and achieving targets with enthusiasm.Experience and Qualifications:To excel in this role, you'll need to bring:- A valid South African ID.- At least one year of experience in an outbound call center environment. - Direct Marketing.- Must be fluent in Afrikaans and English (Non-negotiable)- Excellent communication and negotiation skills.- A passion for sales and a drive to exceed targets.- Must reside in or around Pretoria West.Send your detailed CV to oosthuizendf@gmail.com
16d
1
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*We are hiring a full time calling agent to call hot leads in the Real Estate Sector. *
* Work from home
* Basic salary plus commission incentives
* Experience in calling or calls centres is preferred, Real Estate experience NOT Required
* Suitable for confident people who are confortable on the phone
*Opportunity for growth*
If the candidate chosen shows promise, he/she will be named our lead generation manager after a cetain time period, and will manage 2-3 employees.
We will provide you with a list of 20 properties daily. You will contact the owners of these properties to book an appointment for an estate agent to meet with them.
This position involves being on the phone for most of the day and following up with property sellers.
This is *NOT *a cold calling position.
You will need your own:
* Cell phone
* Laptop
We are idealy looking for somone who has experience in a calling/telemarketing position. Experience in Real Estate is not required, but is a bonus.
*You will be suitable for this job if:*
* You are comfortable over the phone
* You have experience in sales / calling / telemarketing
* You are driven to succeed
* You are confident
*You will NOT be suitable for this job if: *
* You are shy
* You are not comfrtable speaking to people over the phone
*This is a full time position. Salary: R10 000 - R23500 per month*
*Breakdown:*
* The basic salary is R10 000 after achieving the minimum target
* You can earn up to an addtional R10 000 by going above target
* If the candidate chosen shows promise, they will be given addtional duties which comes with an extra R3500 salary.
We are idealy looking for somone who has experience in a calling/telemarketing position. Experience in Real Estate is not required, but is a bonus.
*You will be suitable for this job if:*
* You are comfortable over the phone
* You have experience in sales / calling / telemarketing
* You are driven to succeed
* You are confident
*You will NOT be suitable for this job if: *
* You are shy
* You are not comfrtable speaking to people over the phone
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE3MDU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1171130&xid=1555_17058
2y
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