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Dutch-Speaking Onboarding SpecialistJoin a Fast-Growing SaaS Company Transforming the Beauty & Wellness IndustryCape Town Central, Gardens | R25,000 R31,000 per month | Dutch Business Hours (CET)About Our ClientOur client is a fast-growing SaaS company focused on revolutionising the beauty and wellness industry across Europe. Their salon software platform empowers salons and wellness businesses to digitise, grow, and better serve their clients. With a dynamic and supportive team environment, they are committed to innovation, excellence, and long-term partner success.The Role: Dutch-Speaking Onboarding SpecialistAs an Onboarding Specialist, youll be responsible for delivering a seamless onboarding experience to new Dutch-speaking salon and wellness partners. This role is essential to ensuring partners successfully adopt the platform and see measurable value from the start. Youll play a key role in enabling client success through product training, support, and relationship-building throughout their first year.Key Responsibilities2+ years experience in onboarding, account management, or customer success rolesDeliver virtual onboarding and training sessions in Dutch to new partnersEducate salon teams on platform tools to digitise operations and drive adoptionGuide partners through key product features and industry best practicesMaintain regular check-ins and support to reduce churn riskIdentify and resolve adoption or engagement issues earlyCollaborate with Sales, Marketing, and Product teams for seamless handoversMonitor onboarding progress and track key KPIs using Salesforce and internal toolsAbout YouFluent in Dutch (spoken and written)2+ years experience in onboarding, account management, partner activation, or customer successideally within SaaS or beauty techConfident leading training and video calls, with excellent communication skillsComfortable using Salesforce, Google Sheets/Docs, Slack, and MS OfficeStrong problem-solving and analytical abilitiesCustomer-focused with a flexible communication styleOrganised and results-driven, able to manage multiple onboarding pipelinesCollaborative and team-oriented mindsetNice-to-HavesExperience in the hair, beauty, wellness, or personal care sectorExposure to European or international marketsFamiliarity with e-commerce or digital transformation platforms https://www.jobplacements.com/Jobs/D/Dutch-Speaking-Onboarding-Specialist-1256766-Job-Search-1-28-2026-10-42-49-AM.asp?sid=gumtree

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