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Results for specification in "specification" in General Worker Jobs in South Africa in South Africa
1
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What You’ll be Doing
Work closely with Operations to ensure our people initiatives reap the desired results, whether it be employee engagement, employee satisfaction, query handling etc.Ensure the HRBP’s are handling all IR related matters swiftly, to ensure minimal impact to the operations floor.Offer advice on more complex cases, to ensure decisions are not delayed due to lack of labour knowledge.Monitor and evaluate payroll processes to mitigate potential financial loss to the business.Develop and implement HR strategies in support of business goals and objectives.Manage the company’s talent acquisition objectives by working closely with the Lead Recruiters in the different regions.Support the recruitment teams with strategic interventions aimed at increasing and improving the company’s attraction and visibility.Design campaign specific competency-based interview guidelines, and train the teams accordingly, to ensure understanding and impact of interview styles.Closely monitor attrition at the various stages of an employee’s life cycle, with a specific attention given to the first 3 months.This must be done in order to assess the effectiveness, and possible redesign of the recruitment process.Monitor the effectiveness of our Induction and Onboarding process and propose impactful changes to enhance its outcome.Work closely with partners such as BPESA, and CapeBPO to ensure the company leverages off the various initiatives.In collaboration with marketing, contribute to the quarterly newsletter.Support current and future business needs through the development, engagement, motivation and retention of human capital.Foster and nurture a positive working environment.
https://www.ditto.jobs/job/gumtree/764886593&source=gumtree
9mo
CallForce
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Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country.Our team of experts is looking for Warehouse Assistants to join the Absolute Pets warehouse team in Pinetown, Durban.If you want to join our team, these are a few of the key areas that you will need to be responsible for:Loading of vehicle in an organized and careful manner.Delivering of stock to stores in a timely mannerEnsuring correct stock is delivered to the specific storeReceiving of orders from suppliers and ensuring they are checked in correctly.Labelling and packing of the stock in an orderly manner.Picking and dispatching of orders to be sent out to stores daily.Recording of any damaged goods.Relocating and re-stacking of goods to make space for new deliveries.Maintaining the tidiness of the warehouse.Assist with the preparation of stock takesPlease send through your cv and relevant documents.
4d
Pinetown1
We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006&source=gumtree
9mo
CallForce
Company DescriptionA plastic manufacturing company based in Johannesburg South is seeking for candidates to fill vacancies (permanently or temporarily) for a General Worker.This position is not restricted to a specific department or division.Minimum RequirementsGrade 12 / National Senior Certificate will serve as a recommendation.
Must have reliable transport.
Must be hardworking, honest and self-motivated.
Must be able to perform under pressure in a fast-paced environment.
Located in Johannesburg South area will be to your advantageous.
Good communication skills.
Must be willing to work overtime, weekends, public holidays and various shifts.
Willing to work in dusty, and noisy areas.Duties and ResponsibilitiesEnsure machines do not run out of materialEnsure that all unused masterbatch is sent back to storagePerforming tasks as given by the Manager.
Communicate and cooperate with supervisors and co-workers.
Maintain a clean and tidy working environment.
Ensure a safe working environment.
To assist in other areas as required.
Ensure compliance with health and safety and company policies.Package & RenumerationMarket related
5d
Johannesburg South1
Requirements:
Understand business requirements in the BI context and design data models to transform raw data into meaningful insights.Create dashboards and interactive visual reports using Power BIIdentify key performance indicators (KPIs) with clear objectives and consistently monitor those.Analysing data and present data through reports that aid decision-making.Convert business requirements into technical specifications and decide timeline to accomplish.Create relationships between data and develop tabular and other multidimensional data models.Chart creation and data documentation explaining algorithms, parameters, models, and relations.Design, develop, test, and deploy Power BI scripts and perform detailed analytics.Perform DAX queries and functions in Power BIAnalyse current ETL process, define and design new systems.Redefine and make technical/strategic changes to enhance existing Business Intelligence systems.Create customize charts and custom calculations as per requirements.Design, develop and deploy business intelligence solutions as per needs.SQL querying for best results, use of filters and graphs for better understanding of dataWork with users and team members at all levels for performance improvement and suggestions
Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODg5NjM4OTMxP3NvdXJjZT1ndW10cmVl&jid=1743026&xid=3889638931
2y
Project Management Connection
1
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CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town.
Key Responsibilities:
Manage and maintain the dialler to maximize campaign performance.Collaborate and report to the operations manager to ensure optimal campaign execution.Maintain and optimize calling lists, ensuring efficiency and compliance.Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.Generate daily, weekly, and monthly reports using Dialler specific Data.Assist in troubleshooting and resolving any dialer-related issues.
Qualifications and Requirements:
Previous experience working in a contact centre environment.
Knowledge of IT/Dialer systems.
Willingness and ability to work night shifts. (4pm – 4am) – maybe be adjusted.
Intermediate to expert Proficiency in Microsoft Excel.
Proficient in Microsoft Suite.
Experience with Power BI, SQL (Preferable)
Strong analytical skills and ability to read data.
Exceptional communication and teamwork skills.
Detail-oriented and capable of working in a fast-paced environment.
Why Join CallForce:
Competitive salary package.
Opportunities for professional growth and development.
Be part of a dynamic and collaborative team.
Work on an international campaign with a global reach.
https://www.ditto.jobs/job/gumtree/1442476873&source=gumtree
9mo
CallForce
1
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We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) witho Minimum 50% for Mathso Average score of 50% in all other subjectsRelevant insurance qualification would be advantageous at NQF 52 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageousExperience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standardsConduct efficient administrationOptimising work processes
Personal Attributes
Customer ServiceTeam SupportCommunicates effectivelySituational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
https://www.ditto.jobs/job/gumtree/1460207065&source=gumtree
9mo
CallForce
1
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We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) witho Minimum 50% for Mathso Average score of 50% in all other subjectsRelevant insurance qualification would be advantageous at NQF 52 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageousExperience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standardsConduct efficient administrationOptimising work processes
Personal Attributes
Customer ServiceTeam SupportCommunicates effectivelySituational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
https://www.ditto.jobs/job/gumtree/543830698&source=gumtree
9mo
CallForce
1
We have an exciting career opportunity for Commercial Insurance Consultants in Auckland Park, Johannesburg looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) withFAIS compliant (30 credits) Relevant insurance qualification would be advantageous at NQF 53 Years Insurance sales experience3 years’ experience in short term insurance commercial lines and/or Agri Asset Experience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standards.Conduct efficient administration.Optimizing work processes
Personal Attributes
SalesCustomer ServiceTeam SupportCommunicates effectively.Situational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
Send your CV to Lebohang.m@callforce.co.za
https://www.ditto.jobs/job/gumtree/2181013709&source=gumtree
9mo
CallForce
1
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We are looking for individuals to work within the commercial contact centre as there are career opportunities available for Insurance Consultants. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 1260 commercial lines FAIS creditsA relevant insurance related qualification (e.g. NQF lev 5) would be advantageousProven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industryMinimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/4236229225&source=gumtree
9mo
CallForce
1
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INSURANCE CONSULTANT (JG10)
WHAT DOES THE INSURANCE CONSULTANT DO?
Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants base in Cape Town, Bellville. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 1260 commercial lines FAIS creditsA relevant insurance related qualification (e.g. NQF lev 5) would be advantageousProven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industryMinimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
https://www.ditto.jobs/job/gumtree/2154279433&source=gumtree
9mo
CallForce
1
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.Develop and execute effective recruitment strategies to attract qualified candidates.Source candidates through various channels, including job boards, social media, professional networks, and referrals.Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
Review resumes and applications to identify qualified candidates.Conduct initial phone screenings and interviews to assess candidates qualifications, experience, and cultural fit.Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
Administer skills tests, assessments, and background checks as needed.Evaluate candidates technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
Extend job offers to selected candidates and negotiate compensation and employment terms.Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
Proven experience as a recruiter, with at least 1+ years of experience in BPO or related industries.Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etcStrong knowledge of recruitment best practices, including sourcing techniques and assessment methods.Proficiency in using applicant tracking systems (ATS)Excellent communication and interpersonal skills.Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
https://www.ditto.jobs/job/gumtree/615040487&source=gumtree
9mo
CallForce
1
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RESPONSIBILITIES:
Provide excellent guest service in an efficient manner.Ensure that the facility is ready to open fifteen minutes prior to the posted opening time.Control costs: food, labour and other expenses.Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the operation.Maintain the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of sanitation.Maintain appearance and uniform standards.Train and develop all staff members supervised.Provide ongoing feedback to all personnel and managers concerning all aspects of the operation.Direct and assist staff members in maintaining high standards of food presentation, sanitation and service.Monitor food production and the final product to ensure that food quality meets established standards.Commit food specifications to memory and ensure that all food handlers follow these specifications.Ensure the staff is following established service standards.Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.Prepare store for monthly mystery shopper visit.Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
REQUIREMENTS:
Matric2 years Fast Food Supervisor experienceComputer literacyGAAP POS experience will be an advantageMust be willing to work shiftsPhysically strong and able to lift heavy cratesOnly SA Citizens will be considered
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDA0NDY5Mzk4P3NvdXJjZT1ndW10cmVl&jid=1752791&xid=2404469398
2y
Kencorp Executive Search
1
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About the CompanyWe are a fast-paced, well-established printing company specializing in high-quality print solutions for a wide range of clients. Our work includes commercial printing, branding materials, signage, and custom print products. We are looking for a creative and detail-oriented Junior Graphic Designer to join our in-house team.Role OverviewThe Junior Graphic Designer will work closely with our design, production, and sales teams to create print-ready artwork that meets client briefs and production standards. This role is ideal for someone passionate about design, eager to grow, and interested in the technical side of print.Key Responsibilities
Design artwork for print materials such as flyers, brochures, business cards, posters, banners, labels, and signage
Prepare print-ready files according to printing specifications
Make revisions and artwork adjustments based on client feedback
Ensure correct colour modes, bleeds, margins, and file formats
Liaise with production staff to ensure designs are suitable for printing
Maintain brand consistency across all designs
Manage multiple projects while meeting deadlines
Requirements & Skills
Diploma or Degree in Graphic Design (or equivalent)
Proficiency in Coreldraw or Adobe Creative Suite (Illustrator, InDesign, Photoshop)
Basic understanding of print processes, colour modes (CMYK), and file setup
Strong attention to detail and time management skills
Ability to take direction and work well within a team
Willingness to learn and grow within a print-focused environment
What We Offer
Hands-on experience in a professional printing environment
Opportunity to grow your design and print production skills
Supportive in-house team and structured workflow
Competitive salary based on experience
How to ApplyInterested candidates should submit:
A CV
A portfolio (PDF or online link) or just images of previous designsinfo@unathipress.co.za
8d
Other1
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.Develop and execute effective recruitment strategies to attract qualified candidates.Source candidates through various channels, including job boards, social media, professional networks, and referrals.Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
Review resumes and applications to identify qualified candidates.Conduct initial phone screenings and interviews to assess candidates qualifications, experience, and cultural fit.Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
Administer skills tests, assessments, and background checks as needed.Evaluate candidates technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
Extend job offers to selected candidates and negotiate compensation and employment terms.Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
Proven experience as a recruiter, with at least 3+ years of experience in BPO or related industries.Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etcStrong knowledge of recruitment best practices, including sourcing techniques and assessment methods.Proficiency in using applicant tracking systems (ATS)Excellent communication and interpersonal skills.Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3979167985&source=gumtree
9mo
CallForce
1
Who are we:
We are one of the leading Independent Power Producers (IPP) in Southern Africa.
Who are we looking for:
A Financial Accountant with a strong foundation in accounting principles and practices, particularly within the renewable energy sector. This person will play a vital role in maintaining accurate financial records and ensuring compliance with regulatory requirements for our renewable energy projects.
What will you do:
Maintain accurate and up-to-date financial records for renewable energy projects, including accounts payable, accounts receivable and general ledger entriesPrepare and process invoices, track payments and manage accounts payable and receivable for projectsPerform regular bank reconciliations to ensure accurate cash management and reportingAssist in the preparation of financial statements, including income statements, balance sheets and cash flow statementsCollaborate with the finance team to support the development and monitoring of project budgetsMonitor project expenses, review cost reports and identify cost-saving opportunitiesEnsure compliance with local tax regulations, including VAT, income tax and other relevant tax requirements specific to the renewable energy sectorAssist in the coordination of financial audits, prepare necessary documentation and liaise with external auditorsMaintain organised and comprehensive financial records, ensuring documentation is readily accessible for audits and reportingCommunicate financial information and insights to project managers, senior management and other stakeholders, tailoring reports to their needsStay updated with evolving regulations and standards within the renewable energy sector, ensuring the companys adherence
What you need:
Bachelors degree in Accounting, Finance or a related fieldA minimum of 3 years (or completed articles) of relevant accounting experience, with exposure to the renewable energy sector preferredProficiency in accounting software and Microsoft ExcelKnowledge of South African tax regulations related to renewable energy projectsStrong analytical skills and attention to detailEffective communication and interpersonal skillsAbility to work both independently and collaboratively as part of a teamAct with high levels of integrity and accountabilityAble to work overtime according to operational needsThe position is based at the offices of the company, but travel may be required occasionally
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MDc1NzQxNjg/c291cmNlPWd1bXRyZWU=&jid=1746079&xid=607574168
2y
Ad Talent Africa
1
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and driving sales excellence within our BPO Business.
Responsibilities:
Training Program Development:
Collaborate with management to assess training needs and develop comprehensive training programs tailored to the specific needs of the sales campaigns.
Training Delivery:
Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
Sales Coaching:
Provide one-on-one coaching and mentorship, identifying strengths and areas for improvement and offering actionable feedback.
Performance Evaluation:
Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics. Provide constructive feedback to enhance sales skills.
Sales Techniques:
Teach effective sales techniques, objection handling, and closing strategies to improve conversion rates and sales outcomes.
Product Knowledge:
Ensure that sales consultants have a deep understanding of the products or services offered and can effectively communicate their value to customers.
Compliance and Regulations:
Educate on industry regulations, compliance requirements, and ethical sales practices.
Documentation:
Maintain accurate records of training sessions, attendance, and performance improvement plans.
Continuous Improvement:
Stay up to date with industry trends and best practices in sales training and incorporate them into the training curriculum.
Qualifications:
3+ years’ experience in sales training within a BPO or contact centre environment.Strong understanding of sales methodologies and techniques.Excellent presentation and communication skills.Ability to motivate and inspire sales teams.Patience and the ability to provide constructive feedback.Certifications in sales training or relevant field a plus.
Benefits:
Competitive salary and performance-based incentives.
Professional development and ongoing training opportunities.
Collaborative and supportive team environment.
If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position. Help us develop a high-performing sales team and drive business s...
https://www.ditto.jobs/job/gumtree/2803822592&source=gumtree
9mo
CallForce
1
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.
Key Responsibilities:
Campaign Strategy and Planning:
Develop comprehensive campaign strategies aligned with client goals and industry best practices.Define campaign objectives, target audience, and key performance indicators (KPIs).Create and manage campaign budgets and timelines.
Team Leadership:
Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success.Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.Foster a collaborative and high-performance culture within the team.
Campaign Execution:
Oversee the execution of outbound sales campaigns, ensuring adherence to scripts and compliance standards.Monitor campaign performance, analyse data, and make data-driven decisions to optimize results.Implement strategies to increase sales conversion rates and achieve revenue targets.
Reporting and Analysis:
Generate and analyse campaign reports to track KPIs, identify trends, and recommend improvements.Provide regular reports to clients and internal stakeholders, summarizing campaign performance and actionable insights.
Compliance and Quality Assurance:
Ensure that all campaign activities comply with industry regulations and client-specific requirements.Implement and maintain rigorous quality assurance processes to uphold service quality.
Qualifications and Requirements:
5+ years of experience as a Campaign Manager in an outbound sales environment within the BPO industry.Strong leadership and team management skills.Excellent communication and client-facing abilities.Analytical mindset with the ability to interpret data and make strategic decisions.Knowledge of outbound sales processes, techniques, and compliance standards.
Why Join CallForce:
Competitive salary and performance-based bonuses.
Opportunities for career advancement within a growing BPO organization.
Collaborative and supportive work environment.
Access to ongoing training and development programs.
Engage with a diverse client portfolio and exciting sales campaigns.
https://www.ditto.jobs/job/gumtree/796378588&source=gumtree
9mo
CallForce
1
SavedSave
TTEC is seeking an experienced Talent Acquisition Specialist to join our Enterprise Services team to start asap. Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.
What you’ll be doing:
You’ll be managing the full-cycle recruitment for management, professional and executive hires within a specific business segment. This role is responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences. You will actively search for the brightest candidates utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.
What you’ll bring to us:
Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methodsPartner with hiring managers to understand the skills and background required for each opportunity, providing expert advice and coaching throughout the recruitment processLead candidates through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience.Actively utilize all recruitment channels to form a knowledge base of where to find the best candidates for each particular role in order to consistently generate a healthy pipeline of high quality candidatesGuide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and cultureUtilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organizationDevelop a thorough understanding of TTEC, our value proposition, our segment and our values in order to qualify candidates and articulate our business
What skills you’ll need:
2-3 years’ experience of full life cycle recruiting, preferably with a combination of agency and corporate experience including 1 years experience working on complex, high level searches targeting Director level and aboveExcellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedInNationwide recruiting required, global experience preferredA sense of urgency and a relentless drive to find and connect with the best talentPrevious experience managing the recruiting and documentin...
https://www.ditto.jobs/job/gumtree/1769998169&source=gumtree
9mo
CallForce
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Lead Human Capital and Talent Acquisition related functions for an iconic international brand setting up operations in the South African BPO Sector. Bring innovation and solutions regardingpeople management to positively impact business results. Act as the main point of the contact for the employees and managers operating at specified accounts and sites, proactively supporting the delivery of HR processes to operations.
Job Description• Understand all key business initiatives and goals for each supported business unit• Actively identify gaps, and manage risk• Proactively implement human capital solutions to challenges affecting the success of the business• Develop a Trusted Advisor relationship with key leaders at multiple levels within each supported business unit. Effectively partner with and leverage corporate support teams • Drive performance improvement plan, implement positive changes in the people management • Design and maintain organization vitality charts as the performance of the business unit improves • Challenge the organizational structure of the internal client and propose changes • Act as the ultimate point of contact for all escalated Human Capital issues.• Participate as a member of task forces in corporate-wide human capital and other people initiatives requiring a human capital perspective• Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists.• Manage a strategic and tactical sourcing plan to support specific hiring goals• Manage, develop and maintain the communication flow and strategic partnership between the Talent Acquisition team, corporate support teams and internal and external stakeholders• Improve the key success metrics associated with hiring goals• Ensure compliance with recruitment best practice • Act as a Legal Representative on behalf of company in all human capital/ labourmatters• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and infrastructure to ensure optimal operational efficiencies• Ensure all infrastructure meets agreed SLA standards.Requirements• Recent experience in a similar role ideally within a BPO Contact Center or similar services company.• Bachelor’s Degree • 5+ years’ experience as an HR business partner or HR Manager providing operations support • Knowledge an...
https://www.ditto.jobs/job/gumtree/3203824758&source=gumtree
9mo
CallForce
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