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At TTEC, we’re all about the Human Experience. Elevated. As an Operations Manager in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
• Develop and implement plans to successfully deliver exceptional results on campaigns• Handle client interface, deliver on SLA requirements• Focus on providing differentiation in a highly competitive industry by exceeding client expectations• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Ensure that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Achieve financial and non-financial targets.• Improve the key success metrics associated with goals including:
o Customer Satisfaction Scoreo Service Level Goalso Quality Goals
• Lead, develop, motivate, operational teams• Manage the Contact Centre workforce. motivate and manage supervisory team• Ensure optimal service delivery through scheduling and continuous process improvement.• Coordinate training on new or revised information relating to services, products or processes of projects• Ensure all customer questions and complaints are resolved in a timely manner• Brainstorm with the team around issues or challenges that may hinder optimum performance and give recommendations to improve performance• Handle employee related issues. Monitoring attendance, punctuality and leave • Analyze data to determine operational trends and provide solutions to increase sales, service and quality levels in order to achieve and exceed targets and KPAs• Set up and manage performance measures.• Deliver daily, weekly and monthly reports.• Manage operating budgets. • Develop rewards and recognition incentives/programs.• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and Infrastructure to ensure optimal operational efficiencies• Understand customers’ needs and identify solu...
https://www.ditto.jobs/job/gumtree/2598930931?source=gumtree
2y
1
Main purpose of the job:
Provide competent accurate administrative support to all Supporting Health Initiatives (SHI) related activitiesEnsure effective documentation and control of all administration activities within SHI work closely with and provide high-level administrative support to the SHI Project Manager
Location:
JohannesburgHybridSome international travel may be required
Key performance areas:
Administrative support of all SHI-related activities
Coordinate administrative activitiesUnder the guidance of the Project Manager assist with the completion of, approval forms, travel, per diem approval forms, bank account application forms, and bank signatory forms for new grantsUnder the guidance of the Project Manager, coordinate and schedule SHI team meetings and appointmentsUnder the guidance of the Project Manager and using AI to prepare and disseminate meeting agendas, minutes, and action itemsFollow up on action items with team members ensuring support where necessaryUnder the guidance of the Project Manager and where relevant, such as in the case of theThe conference coordinator and Office Administrator traveling on a mission, provide backstop support by the following:
Work with the SHI Conference Coordinator to support with the booking of air-ground transportationAccommodation for relevant activitiesField emails and alert the Project Manager of urgent requirements
Professional screening and dissemination of emails and correspondence received on the SHI Email account. These may include application/tender queries, and other
Support to the SHI Project Manager
Provide full support to the Project Manager on SHI-related administrative activities:
When required, assist in preparing documents, reports, and presentationsDisseminate internal project-related queriesEnsure accuracy and completeness of consultancy agreements developed under each grant. This will be under the guidance of the Project Manager and in collaboration with Wits Health Consortium Legal and or Human Resources Departments under the SSC
Required minimum education and training:
Relevant Diploma or Degree demonstrating ability to communicate with people and a good understanding of contracts, be it Human Resource/Consultancy agreements or contractual agreements with legal entitiesA good understanding of the African Continent
Required minimum work experience:
Minimum 2 years experience as an Administrator
Desirabl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjkyNzMwMDEyP3NvdXJjZT1ndW10cmVl&jid=1755284&xid=3692730012
5mo
1
JOB DESCRIPTION Providing administrative support to a team of Talent Acquisitionists and Culture ManagersAdvertises all vacancies for full or part time employees and contractors for internal or external positions.Responding to applicants and giving feedback regarding application processCreating shortlists for Clients to conduct interviews from and ensure that recruitment team has list to present to the Managing directorConduct telephonic referencesSupport HR projects and initiatives.Conducting all relevant checks for proposed candidates (Telephone Checks, criminal Checks, and Qualification Checks etc.) On Lexis Nexis and MIE.Formatting CVs in the company formatSending an acknowledgment or confirmation to candidates that their application has been receivedBooking and Receiving all Interviewees (Inviting successful candidates for Assessments/ Interviews).Keeping important information of candidates on the Server/Shared drivePrepares Offer LettersPrompt and clear communication with candidates about the next steps in the recruitment processAnswering phones and handling queries of candidates and clients or Transfer to relevant departmentEnsuring that candidate with matching profiles/ CVs for advertised positions are submitted and captured onto Placement PartnerWorking with Talent Acquisition Specialist to Initial review or screening of applications to assess basic qualifications and match with the job requirementsEnsuring that work is prioritised daily with the teamData entry of new hires to the companys HR systemCoordinating and arranging interviews (both virtual via Zoom, Teams and/or in person interviews when appropriate) for all candidates JOB REQUIREMENTS MatricDiploma an advantageComputer literacy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjUxMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789320&xid=1108_182511
2mo
1
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Blue Hills, Midrand: OFFICE ADMINISTRATOR (Possible relocation of offices to Centurion in near future) Minimum Requirements: -Well presentable and professional female aged approximately 25-35 years-Matric / Grade 12-Fully bilingual in Afrikaans and English a must-Minimum 5 years administration experience, preferably in operations administration and in different departments-ISO Systems experience advantageous / preferred (specifically ISO9001:2015)-Non smoker-Own transport-Exceptional computer literacy in MS Word and MS Excel extremely important (Must be willing to complete a competency test)-Reliable with attention to detail-Stable employment record (no job hoppers, no unreasonable gaps in employment record etc.)-Contactable references-To start as soon as possible-Offices currently in Midrand but possibly relocating to Centurion in near futureDuties: -Assist with administration from Human Resources, Finance and general administration-Reception, filing, data capturing and general administration-Liaising with Suppliers and Customers-Procurement-Coordination of functions within office-Handling of IOD claims-Timesheet checking-Administration of ISO9001 Business Management System, including (admin) control over documents etc.-Compiling reports-Upkeep of databases-Ensuring all actual filing is duplicated electronicallySalary: R 12 000.00 R 15 000.00 gross maximum (depending on experience)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwNTMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138663&xid=1109_60533
2y
1
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Our client in the Manufacturing Industry is looking to hire an Assistant (Deputy) CEO.Duties and Responsibilities Job Objective To deliver best possible bottom-line profit in line with changing market conditions. To deliver best return on investment for shareholders and support business sustainability.To anticipate market, climate, raw material supply trends to ensure adequate products and product quality to the markets in line with clients contracts, specifications, and volumes to prevent opportunity revenue loss.To ensure a healthy financial balance sheet for the organization in support of business sustainability.To ensure marketing of product range at best prices on proactive local and global markets and gather market intelligence to achieve best possible financial results.To ensure production of quality products with most relevant technology, cost, and innovation to remain relevant within market and price-competitive products.To develop, nurture and leverage good, effective, and professional relationships with shareholders and suppliers and support business expansion and sustainability.To provide employment opportunities and retain good relationships with local communities in support of corporate social responsibility.To oversee the development and implementation of innovation, automation, and modernization of technology and practices agendas to support cost-effectiveness, retain competitive advantage, best practice, and deliver best profits. To oversee the development and implementation of product innovation to ensure cost-effectiveness, market relevance and support the market expansion agenda.To ensure customer relationships transition that was built over many years locally as well as abroad.Job Knowledge Business and Financial Management.General Management.Marketing locally and globally.Production related knowledge.Technical knowhow on product specifics.Personnel and labor relationship knowledgeJob Related Skills Relationship and Stakeholder management.Human resources management.Strategic, tactical, and operational thinking.Conceptual thinking.Analytical.Creativity and innovation.Problem-solving.Planning and organizing.Implementation.Leadership.Adapting to change.Market intelligence.Commercial thinking.Requirements 10 Years experience in managing a unit or business.10 Years experience in managing marketing within the food manufacturing industry or equivalent.5+ Years experience in managing technology, machinery, automation, and cost savings.B Degree relevant to the nature of the business.Honors degree would be advantageous.MBA degree equivalent.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MzM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126322&xid=1109_58338
2y
1
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Minimum requirements: Grade 12Degree or Diploma in Human Resources or any relevant qualificationComputer literate2-3 years of experience in HR AdministrationEffective HR administration and people management skillsUnderstanding of HR functions and practices:o Disciplinary process/Grievance Processo SETAo ATR/WSPo EE Consultant: Asia Williams - Dante Personnel Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg2ODEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1218761&xid=1109_86810
2y
1
Employer DescriptionThe company provides agricultural products and servicesJob DescriptionPURPOSE OF POSITION:The purpose of this position is to manage the entire value chain of the recruitment process. This includes the building of strategic talent feeding networks to ensure there are a suitable pool of candidates available for critical positions.RESPONSIBILITIES:liaising with various institutions, professional bodies where applicable for talent pipeline needssupporting departments with compiling success profiles and job descriptions where the need arises;compiling competency based interviews and necessary documents as well as managing all aspects of the interview process which includes finalising shortlists and interview arrangements;compiling and final confirmation of advertisement in close collaboration with departments, as well as determining the best possible use of different media for placement thereof, for example social media/professional bodies and newspapers, depending on the position being advertised;liaising with external recruitment agencies and negotiating reasonable tariffs, terms and conditions;determining a salary offer and authorisation thereof with relevant department, as well as the remuneration department, according to best practices and market related information;appropriate feedback regarding assessment results with candidates as well as line management;maintaining of the in-house recruitment system;continuous measurement for recruitment effectiveness as well as to put in use new measurement criteria to make use of recruitment data more effectively.QualificationsMust at least be in possession of a relevant honours degree qualification and registered as a psychometrist with the HPCSA (Independent Practice);Relevant masters degree in Industrial Psychology will count towards recommendation;Registration with the SABPP as human resource professional;SkillsFully bilingual in Afrikaans and English. Knowledge, experience and accreditation in various psychometric instruments in work context will be given preference; Valid drivers license;At least 2 years relevant work experience which include the full recruitment function, preferably in a corporate work environment.;Good knowledge pertaining to equal employment opportunity and the Basic Conditions of Employment Act as well as POPIA;Working within a diverse business environment with various stakeholders on all levels in the organisation;Ethical and professional use of psychometric instruments as well as giving feedback thereof.BenefitsMedical Aid13th ChequeProvident FundPension
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ2MTIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1129970&xid=1109_46121
2y
1
Phakisa Holdings is currently seeking an HR Specialist for Secunda.
* Lead and execute Functional Application Support of Human Capital Management (HCM) System
* Personnel Administration, Payroll, Time Management and Leave Management (SAP HR).
* Lead the functional design of the development of HR applications system solutions inclusive of systems project and change requests.
* Support and maintenance of HR ERP system.
* Quality assurance of all the end-product solutions before applied on the production environment. Advise on best practice systems solutions to enable Payroll and Benefits Centre processes.
* Responsible to first line support and solutions designs of the human resources technology solutions:
* Personnel Administration, Payroll, Time Management and Leave Management (SAP HR).
* Responsible for integration of all systems support with the Process Integration and Project Management team.
* Lead team in system testing for quality assurance.
* Ensure and monitor that processes are in place to proactively protect consistent service quality.
* Ensure management of change control and service acceptance.
* Ensure that system support and developments are in accordance to the agreed SLA.
* Provides expert incident and problem management support to issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit.
* Align with IM and internal team, to ensure a seamless end-to-end delivery of service for the HR Customers.
* Ensures that technological platforms are in an acceptable state to support customer environment and best service solution.
* Takes an active role in supporting new business opportunities, transitions and implementation of new system capability.
* System support service reporting and managing support service delivery meetings.
* Ensure that that appropriate preventative and corrective controls are in place to negate or minimise system related risk disruptions.
* Understanding of service offerings and relevant service level commitment.
* Deliver system enablement mandate according to business needs and requirements.
* Contribute towards establishment of sub-department objectives according to business enablement department strategy.
* Contribute towards identification of continuous improvements technology initiatives.
* Deliver system enablement projects, change requests, continuous improvements according to agreed project plan and priorities.
* Participate in HCM system enablement benchmark and research in order to ensure that our systems enablement aligned with Sasols current and future strategies and needs.
* Execute activities/changes to ensures the continuous improvement of HR applications.
* Deliver objectives, projects and activities according department health checks and a scorecard in timely manner.
* Support and enable regional Human Resources Information Systems.
* This include fu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwNzA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248984&xid=1555_60709
2y
1
Employer DescriptionOur client is a multi-disciplinary infrastructure consulting company that provides services to private and state entities.Job DescriptionReporting to the HR Manager, You will be responsible for:Skills developmentEmployment EquityCOID (Compensation for occupational injuries and diseases)Monthly reportsCompiling and maintaining annual budgetRecruitmentRegistrationsPayrollSARS EMP 501, EMP 201, IRP5Employee relationsB-BBEEIndustrial relationsManagement of DepartmentQualificationsBachelor Degree in HR, Labour relations or similar.Skills2 - 5 years experienceProficient in English writing and speakingComputer Literate and proficient in using MS Word and Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzMzE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212648&xid=1109_83319
2y
1
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*Reference: DBN003090-SS-1*
A leading Chemical manufacturing company has a vacancy for a HR Analyst based in Gauteng.
*Purpose*
Responsible to manage and analyse all human resources related data, while maintaining high standards of data integrity and producing relevant metrics and analytics, through the delivery of high-quality reports and dashboards in order to drive efficiencies.
*Key Areas of responsibility*
* Optimizing and implementing (new) data processes and systems.
* Maintain HR data tools, reporting, and dashboards.
* Produce and deliver standard (monthly, quarterly, and annual) and customized HR reports.
* Respond to HR data requests on an ad hoc basis by gathering, analysing, and reporting relevant data from various sources.
* Maintain HR data integrity by ensuring the accuracy and consistency of input data. Audit HR data and troubleshoot irregularities. Support data governance processes.
* Develop & maintain a data glossary,
* Responsible for master data entry.
* Partner with HR and Payroll on system upgrades and analyses
* Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfaction
*Qualifications and Experience required*
* Bachelor’s degree in human resources, industrial psychology OR.
* Bachelor’s degree in business or related field.
* Master’s degree is advantageous (MBA).
* A minimum of 5 years of experience in business analysis or a related field.
* Experience leading and developing high performance teams.
* Experience creating detailed reports and giving presentations.
* Proven track record of managing successful projects
* Experience with statistical modelling and descriptive statistics
* Competency in Microsoft applications and descriptive statistics
* Advanced technical skills
*Knowledge, Skills, and Competencies required*
* Excellent communication skills and business acumen.
* Exceptional analytical and conceptual thinking skills.
* Solution orientated
* Stakeholder Management
* Excellent documentation skills.
* Fundamental analytical and conceptual thinking skills.
* A track record of following through on commitments.
* Excellent planning, organizational, and time management skills.
* Project Management Skills
* Collaboration
* Presentation skills
R Market - Related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwNzIwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248989&xid=1555_60720
2y
1
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*Where you’ll work*
A forward-thinking organisation focused on using technology in education to meaningfully impact learners and tackle youth unemployment in South Africa. The company provides youth facilitators from the communities in which it operates with skills development and work experience in an effort to put them onto a path for better employment opportunities within 2 - 3 years.
*How you’ll role*
As the Talent Manager, you will be the custodian of the culture of the organisation and take a lead role in transforming and strengthening the culture, ensuring that the company values and approach are displayed. With this role there is scope to take ownership of the company’s talent strategy and implementation while growing the team. The Talent Manager must also be proficient in employee relations, diversity/equity/inclusion strategies, learning and development, and organisational development and design. Your skills will need to include improving the employee experience, people analytics, designing and implementing best practices to attract and retain top talent, succession planning, reward and employee engagement management whilst ensuring that the human resources programs and initiatives are implemented effectively and efficiently.
*What you’ll do*
Strategic:
* Design and oversee the execution of the human resources (HR) strategy and core areas of the HR department including recruitment, employee relations, workforce administration, employee engagement, payroll, reward and recognition, and management of the HR budget
* Advise management on organisational design and oversee the implementation of reorganisations and restructures
* Build the organisation to become a top employer/employer of choice
* Ensure managers are sufficiently skilled and enabled to take on the HR responsibilities of their direct reports to manage workforce issues whilst building leadership capability
* Advise and strategise on the development of effective employment policies across the company
* Together with heads of department, identify employees for leadership development and develop and implement support and coaching plans
* Develop/recommend and oversee the implementation of succession planning across the organisation
* Report to the board on all areas of human capital including the application of employment law, HR policy, best practice, and workforce development, etc.
Talent acquisition:
* Conduct skills gap analyses to determine personnel needs
* Together with heads of departments, create and manage hiring plans for operations and central services
* Lead end-to-end recruitment, using a range of tools to enable cost efficiency and reduce time to hire where possible
* Design and implement strategies to promote the recruitment of a diverse workforce that aligns with company values, business strategy and commitments reinforcing our position as an equal opportunity em
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwNzIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248991&xid=1555_60722
2y
1
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Operations team leader This is an exciting opportunity to join our client located in Kraaifontein, Cape Town within the IT academic industry. The Operations Team Leader is directly responsible and accountable to the Director for the effective leadership and overall management of the College.Key responsibilities: Provision of full information to the Director on all issues pertaining to the CollegeImplementation of overall policies and provision of advice to the Director on Policy mattersDirection, conduct, management, organization and tone of the College and the overall supervision of all training team, Student Success Officer and learners.Grow and enhance the culture of the CollegeManagement of staffBudget managementFacilities ManagementProvision of educational leadership, planning, implementation and monitoring of the courses / programmesAcademic, personal and social development of studentsManage relationship with MICT SetaRelationship management with allocated client baseEnsure that the College follows best practice in all matters relating to equality and diversityRequirements Tertiary qualification in education/IT management /human resourcesProven work experience as a training manager / PrincipalETDP Practitioner with experience will be an advantageMICT Seta experience advantageMin 5 years’ management experienceGood interpersonal and communication skillsAbility to manage pressureDeadline drivenProcedures and process drivenAttention to detailFamiliarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)Excellent leadership skillsAbility to plan and organise, multi-task and manage time effectivelyStrong report writing and record keeping abilityGood computer and database skillsMay be required to traveSalary: R15,000.00 - R20,000.00 per month
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE3MDE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248491&xid=1320_17014
2y
1
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Our client in the fruit agricultural industry, based in Kirkwood has an IR/HR Officer position available in their organisation. The role of the IR/HR Officer is to co-contribute to the enablement of Line Managers and Department Heads to take ownership of talent. Requirements: Grade 12 (Umalusi national senior certificate).A relevant B-Degree (M+3).5 or more years integrated exposure in IR/HR.Extensive understanding of the portfolio of Human Resources Management.Knowledge of the fruit agricultural industry.General business acumen.Intermediate usage of Microsoft Office. Desired skills and behavioural competencies: Facilitation, Coordination and Analysis.Liaison and Communication.Excellent client relationship building skills.High capacity to represent the brand.Ability to multitask.Remain attentive in an often-busy environment.Be versatile if participation in other types of activity is required.Able to manage an integrated team.Achievement/Results driven.Huniuniave integrity. Conflict management.Attention to detail.Problem solving.Planning and Organising. Key duties and responsibilities: Advise on general HR issues.Advise on Labour Relations issues.Provide Disciplinary and Grievance guidance.Policy and documentation compliance.Manage Ad Hoc HR tasks. If you are not contacted within two weeks of applying, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzMjY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212624&xid=1109_83269
2y
1
Scrum Master: 6 months FTC: Banking: JohannesburgWhat will you be responsible for:To facilitate the Client projects to successful implementation of Agile as definedAgile Centre of Excellence (ACE). Focus on continuous improvement by providing support and partnering with Agile Transformational teams. Support and partner with Agile Transformational teams within the Client Group technology structure (Application Development and Maintenance, Project Management, Agile CoE, Human Resources) to promote collaboration and ensure consistent application of Lean and Agile best practices.Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.Ensure successful implementation of Agile in software projects with improved qualityProvide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessionsProvide expert guidance to software project team in terms of process, system, tools,methodsEnsure communication, integration, and successful team dynamicsIntegrate with diverse stakeholders by engaging and facilitate with multiple divers’ groups across a spectrum of wants and needsEngage and facilitate with multiple divers’ groups across a spectrum of wants and needsBuild professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as driversConduct regular engagement, communication, and feedback sessions with all stakeholdersEnsure professional relationships with software contractor, consultants, external suppliers, and outsourced/ smart source vendorsProvide timeous reporting to stakeholdersSupport the Agile transformational teams in driving the implementation of Lean and Agile principles and practices across Client.Guiding Solution Delivery teams on how to use Lean and Agile practices and valuesGuiding the team on how to get the most out of self-organization.Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impedimentsFacilitating discussion, decision-making, and conflict resolution.Advise on possible risk issues and mitigate risks timeously.Ensure all Agile ceremonies are conducted.Provide guidance to Product ownerCoordinate required skills for the core teamFacilitate retrospective sessions with core teamSupport the achievement of the business strategy, objectives, and values by reviewingClient and Business Unit Plan and ensuring delivered systems, process, services, and solutions are alignedIdentify training courses and career progression for self through input and feedback from management.Ensure all personal development plan activities are completed within specified timeframeSh
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ0MTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1129308&xid=1108_44149
2y
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The Role: We are looking for a Health Management Administrator for a contract role based in the Rosslyn area. Must be available immediatelyMatricAdministration CertificateComputer Literacy CertificateSkills and Experience: 3 years experience in a similar roleReception Duties for Health ManagementAction all received invoices - follow processesMonitor and assist with proper patient flow in the clinicComplete all patients recordsConduct minutes of meetings and agendaTeam even organisation Must be able to work on powerpointKnowledge of SAP and SRM Key Accountabilities: Strong communication skillsHuman Resources Management skillsManage a fast pace environmentReport writing skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzM5OTkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125331&xid=1108_39993
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Senior Project/Scrum Manager: Fixed Term ContractThis invitation is for a Senior and Experienced Project Manager who is qualified and experienced as a Scrum Master to join my client and take responsibility to plan, direct and coordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, and identification of risks, contingency plans, and allocation of available resources in line with the business strategyWhat will you be responsible for as a Project Manager?Ensure accurate cost estimation based on coverage of client requirements and project scopeEnsure project budget are managed within project scope and projects are delivered on target within due date, budget and according to scope and project governanceEnsure traceability of defined benefits throughout the lifecycle of the project and escalate any deviationsEnsure management of scope, including coverage of client requirements are created based on estimationsManage delivery of project against agreed schedule, Meet project requirementsEnsure management of scope, including coverage of client requirements, are created based on estimationsManage project priorities effectively and ensure dependencies are catered for according to the project scopeEnsure professional advice accepted and implementedIdentify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project planEnsure each stakeholder group is actively managed through the change cycleEnsure business change impact is conducted across process, systems, and technology in accordance with change management planEnsure roles and strategies are defined, and behaviors and operations are understoodEnsure client are informedEnsure Change management process is supported together with the clientEnsure client needs are accurately captured in scope and sufficient resource allocationsManage delivery of large and complex projects according to prevailing project management methodologyScrum Master Duties:To facilitate the projects to successful implementation of Agile as defined by the Agile Centre of Excellence (ACE). Focus on continuous improvement by providing support and partnering with Agile Transformational teams. Support and partner with Agile Transformational teams within the Group technology structure (Application Development and Maintenance, Project Management, Agile CoE, Human Resources) to promote collaboration and ensure consistent application of Lean and Agile best practices.Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.Ensure successful implementation of Agile in software projects with improved qualityProvide expe
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4MTA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248173&xid=1108_68105
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Branch Manager | Life InsuranceR----- - R----- Per AnnumThe focus of this roles the sales delivery, strategic execution, people development, and regulatory compliance.Leadership and DirectionCommunicate the actions needed to implement the functions strategy and business plan within the team; explain the relationship to the broader organizations mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.Functional Strategy Formation & ImplementationDevelop tactical plans for optimizing resources and assets being managed within Tied Financial Advisory Services to meet business growth requirements.Business PlanningContribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators; develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.Stakeholder EngagementDevelop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.Operational ComplianceMonitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organizations policies and relevant regulatory codes and codes of conduct.Performance ManagementManage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.Sales ManagementSell complex, often customized products and services to significant customers and/or manage a significant sales department.Policy and RegulationKnowledge of the Insurance Act, Insurance principles , Business processes, New business development, Channel distribution, start up strategies, Compliance & regulatory risk management.EDUCATIONGeneral Education· Grade 12/ SAQA Accredited Equivalent (Essential); FAIS accredited NQF5 (120 credits) (Essential)· KI Regulatory Examination (Essential); Full product holding accreditation (Essential); CFP (Advantageous)· Business Related Degree (Advantageous) Management and/or coaching qualification (Advantageous)EXPERIENCEGeneral Experience· Minimum 5 or more years experience managing a sales-driven team or multi- teams in the financial sector (Essential)· Experience within life and wealth long- term insurance industry (Essential)https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1NDMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192983&xid=1109_75430
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The Role: We are looking for an experienced Head of Maintenance for our client in Mpumalanga. We are looking for a Minimum of 5 years with Maintenance within a Mining and equipment environment, of which at least 2 years supervisory level with Surface or Underground mining experience.  Purpose of the role of this role will be to optimize maintenance resources, to ensure equipment availability to meet production targets.  Minimum educational level:                                               BTech EngineeringNational Diploma in EngineeringTrade Tested Artisan with MQA/QCTO Accreditation Skills and Experience: Duties and Responsibilities: Manage equipment maintenance workResponsible for optimised routine and breakdown maintenance activitiesInitiate continuous improvement initiativesConduct research work in order to initiate process changesLiaise with other sectionsManage projects and technology to enhance maintenance operationsConduct desktop and feasibility studies toward improving process flowSupport core business and ensure appropriate stakeholder relationshipsManage internal and external relationsProvide relevant support and legislative service to applicable stakeholdersContribute to meeting production targets by attending to breakdown and routine work maintenance targets within functional areaEnsure effective services/resource management, optimal use of physical assets and available resourcesAssume responsibility for quality of maintenance workConduct trouble-shootingComplete, process and update all records and documentationAdhere to functional policies, standards, guidelines, procedures, end- to-end processes, tools, templates etc.Assist in standardising, simplifying and speeding-up functional processes, eliminating duplication/bureaucracyApply functional best practices, promote sharing of best practices and knowledgeLead team transformational leadership practicesPromote teamwork, provide support and manage performanceOversee recruitment and Human Resources (HR) related activities of reporting staffPerform faired reasonable tasks related to jobMaintain and ensure a healthy environment and safe operations practicesEnsure compliance with all applicable Safety Health and Environmental (SHE) policies and procedures in line with set standardsEncourage a culture that focuses on safety in all operationsÂ
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNDAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187737&xid=1108_51401
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Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Branch Administrator, your primary role is to ensure the smooth and efficient operation of our branch office. You will be responsible for overseeing administrative activities, coordinating with various departments, and supporting the branch manager in achieving organizational goals. Your attention to detail, organizational skills, and proactive approach will be instrumental in maintaining a positive and productive work environment.
Requirements:
• Grade 12
• Must have 3 years experience in the admin position
• Bookkeeping certificate / equivalent
• Comply with the O.C.H.S.A.
• Valid driver license (EB)
• Good communication skills
• Computer literate
• People Management skills
• Business Finance skills
• Analytical skills
• Admin Skills
• Management skills
• Maintaining and Implementation
• ISO systems
• Own vehicle
Induction, Health Safety, ISO Employment Equity Training to be done within the first three months of employment).
KEY OBJECTIVE
(Primary purpose of the job and scope of responsibility and span of decisions:)
Control maintain all aspects of admin within the branch
LIST OF TASKS
• Loading and updating all contractual data
• Loading of contracts on IT system to ensure correct accurate billing to customers
Asset reports
• Doing dispensing recon monthly to balance rental assets monthly
Preparing control of month end stock take
• Printing count sheets, updating stock sheets to ensure all batches are posted relevant to stock. Managing confirm stock take for effective stock control
Creditors Nonstock
• Processing of GRVs order on the system to ensure correct allocation on the system
Petty cash
• Make sure that the relevant paperwork for any petty cash been signed off by GM
Human resources
• Completion of forms and obtain documentation retirement fund
• Staff overtime/ leave schedule on inputs forms
• Maintain leave records and personnel files
• Issuing if new employee documentation pack to new employees
• All employees leaving the company must fill in the termination pack
• Managing the attendance register in the branch
Reporting i.e. rebates, national figures, monthly sales figures lost business report
• Ensure those deadlines are met
ISO system
• Keep ISO manual up to date and working to complying with ISO 9001, 14001 45001 procedures
Payroll
• Preparing the commission as per the sales policy on a monthly basis to ensure on time payment to Payroll Administration service provider and printing of route slips
• Collection and submission of staff salary inputs
Payroll queries
• To liaise ...Job Reference #: 202667
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RELIEF MANAGER - BUTTERWORTH - The purpose of the Relief Manager is to manage 5 stores within a 65km radius of their base location. The successful Candidate will be responsible for managing the store (s) through execution of the marketing and operations plans. Must have a valid Code 08 Drivers license for use of Company Vehicle.
Minimum Requirements:
Matric / Grade 12 (or equivalent qualification)
Tertiary Qualifications in Retail/Business management
5 years minimum experience as a Branch Manager in the Clothing retail environment
Computer literate (Outlook, MS Word/Excel), including strong numeric competency
Strong verbal and written communication skills
Clear Credit- and Criminal Record
Flexibility (including ability to work in different stores/towns/as per operational requirements/needs of the business)
Key Duties:
Asset Management
Stock Control
Merchandising
Marketing and Sales
Administration of cash
Security and Risk
Customer Services
People Management
Key Competencies / Attributes:
Analytical Thinking
People and Management skills
Coaching skills
Human Resource Management
Market trends
General Management
Retail
Undertakings
MIE, Credit Check
Criminal check
Salary: Market related (depending on experience and qualifications)
Application Process: Apply online https://www.dittojobs.com/jobs/view/3397535144 or e-mail application CV with qualifications and recent head & shoulder photo to Solutions@workafrica.co.za, use “RELIEF MANAGERS BT” in the subject of the e-mail. If you don’t receive feedback within 4 weeks from date of application, kindly consider your application unsuccessfulJob Reference #: RELIEFMANBTConsultant Name: Claire OReilly
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