Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for shop assistant in General Worker Jobs in East Rand
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243607&xid=1555_55934
.special-hidden
{
display: none;
}
2y
1
Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as a store manager, assistant store manager or supervisor at CUM Books in the Pretoria Region. With a history spanning over 80 years, C.U.M. Books is dedicated to putting Christian content and Bibles into the hands of the people of Africa. As a publisher and retailer, our driving passion remains the hope of the gospel.Job briefAs an experienced store manager, assistant store manager or supervisor you will oversee the daily operations of our store, ensuring the smooth running of operations to maximise the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.ResponsibilitiesOrganising and overseeing all store operations.Leading and supervising a dedicated retail team.Training and guiding staff members to achieve maximum performance.Preparation and effective control of the store's budget, focusing on cost-efficiency.Efficient stock management and monitoring of stock levels.Maintaining and delivering excellent customer service.Addressing and resolving customer complaints to uphold exceptional customer service.Handling and resolving any issues that may arise within the store.Planning and overseeing in-store promotions and merchandizing.Staying updated on market trends to identify opportunities for store improvements.Ensuring the store complies with all legal health and safety guidelines.Providing regular feedback and reporting to higher management.Supervisor responsibilities includeAssist staff on the shop floor.Take responsibility for the shop floor, overseeing daily duties and daily requirements from staff.Manage stock levels in collaboration with manager and assistant managerTo be equipped with suitable levels of product knowledgeHousekeepingAdminSales and customer serviceDesired experience, requirements and skillsProven experience in retail management or a related role.Strong leadership and team management skills.Excellent organisational and problem-solving abilities.Effective communication and interpersonal skills.Proficiency in budget management and stock control.Customer-focused with a commitment to delivering exceptional service.BenefitsCompetitive salary.Opportunities for career growth and advancement.A dynamic and collaborative work environment.If you are ready to take on a pivotal role in our retail operations, bringing your leadership skills to a team dedicated to our mission, we invite you to apply for the store manager, assistant store manager or supervisor position. Join us in spreading the message of hope through Christian literature and contribute to the growth and success of CUM Books.Apply now and be part of a team with a purpose!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU3MzE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1796624&xid=1320_57319
.special-hidden
{
display: none;
}
4d
1
Minimum requirements: The basic function of the Sales and Marketing Administrator is to assist in planning, controlling, and executing all matters relating to the sales and marketing department for the company. The Sales and Marketing Administrator is responsible for corporate branding, marketing campaigns, tracking of online activities and coordinating marketing tasks.Qualifications: - Certificate/ Diploma in graphic design- A minimum of 2 years of experience in increasing levels of marketing support.- Valid drivers license. - Certificate in Microsoft 365 will be beneficial Working knowledge of the below software: o Microsoft 365o Adobe creative cloud (Mostly Photoshop, Illustrator & InDesign)o CANVAo Sage CRM Preferred The main duties of this role will include: - Actively supporting the Managing Director, administratively & managing his diaryo Staff One on Ones, Sales meetings, Quarterly reviews & Business development meetingso Assisting MD with company engagements (HeyLAPP) & online meetingso Completing success stories for UI LAPP Board meetingso Completing and submitting documentation on his behalf- Organizing & arranging o Exhibitions & fairs (Customer days & Trade fairs, AAF, Electra Mining)o Golf days (Customer & associations)o SAIMC / SAC Visits & meetings to LAPP Southern Africao Internal meetings & taking minuteso Design & produce presentations according to LAPP Corporate Identity- Marketing Material locally & from UI LAPPo Design & editing of Local short form catalogue & flyerso Sourcing suppliers & promotional materialso Managing stock of all marketing equipment & materialso Demonstration boards, banners, signage and so on.- Marketing media & campaignso Monthly sales specials- New & focussed products (Design & distribute)o Introducing new products to customers & local sales teamso Creating & scheduling social media posts on 4 platform (LinkedIn, Facebook, Instagram & Twitter)o Engaging with media companies, designing advertisements & campaignso Participating in online meetings with UI LAPP Colleagueso Assist with marketing campaigns for e-shopDante Personnel Johannesburg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzNjY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213286&xid=1109_83667
.special-hidden
{
display: none;
}
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0537MGR@clicks.co.za)(mailto:CLK0537MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0537MGR@clicks.co.za)(mailto:CLK0537MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241008&xid=1555_53156
.special-hidden
{
display: none;
}
2y
1
We are a perfume company with 19 retail stores, looking for a dynamic, self-motivated marketing co-ordinator to manage the implemetaion of the marketing strategy in our beautiful stores and on our website and social pages.
The candidate would be based at our head office in Edenvale, but will have to travel to our stores in and around Gauteng occasionally
A detailed list of the tasks and Key Performance area's are listed below. .
We are a young energetic company and the candidate that we are looking for would need to be full of energy and willing to go the extra mile. The candidate will report to the marketing manager.
And you must LOVE perfumes!
*KPA’s*
* Be involved in the conceptualisation of yearly marketing campaigns for 20 retail stores, with the marketing manager
* *NB:* Creating social content and implementing it on FB, IG, Tik Tok etc. This is a KEY Area of the job where experience and knowledge is required.
* Implement all marketing campaigns
* Support marketing day-to-day operations including media campaigns, promotions and projects.
* Arrange and coordinate special events, bulk sms mailings, staff training sessions.
* Research, maintain and report on marketing data to aid management in determining marketing direction.
* Assist in creating materials used for staff training, marketing at store level.
* Online marketing (managing website , SEO, google advertising etc)
* Printing posters etc
*TASKS*
* Liaising with shopping centre marketing teams to get our content posted on social media
* Facebook, twitter and Instagram planning, content and implementation
* Website content management - shopify website
* Creation and distribution of marketing campaigns and material for the stores
* Setting up and managing centre court bookings at various shopping centres
* Create and distribute all marketing material, pamphlets, posters etc.
* Brainstorm with marketing manager on new marketing ideas
* SEO and making sure that we are listed with google
* Carry out and co-ordinate yearly marketing campaign
* Create and distribute material for product launches for all stores
* Assist in the design of product packaging
* Effectively brief and manage the graphic designer
* Prepare training material
* Must LOVE perfume
*Minimum Requirements*
* Marketing degree/ accredited marketing diploma
* A passion for and focus on social media marketing, setting up and implemeting all social media content and adverts
* 5 years experience as a marketing assistant/ marketing co-ordinator
* Good Powerpoint skills required
* Basic design program knowledge (Photoshop)
* Own transport essential
* Please DO NOT apply unless you have the minumum requirements as listed above
*Benefits*
The CTC is R14 000 to R17 000 depending on experience
*Minimum Requirements*
* Marketing degree/ accredited marketing diploma
* A passion for and focus on social media marketing, setting up and i
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUwODg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1236656&xid=1555_50888
.special-hidden
{
display: none;
}
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK0429MGR@clicks.co.za)(mailto:CLK0429MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK0429MGR@clicks.co.za)(mailto:CLK0429MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4NzY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247341&xid=1555_58769
.special-hidden
{
display: none;
}
2y
Ads in other locations
1
Minimum Requirements:5 years' experience as a Repair Shop Assistant within the Automotive IndustryMust have dealership experienceMust reside in Johannesburg (East Rand | South )Must have a valid Drivers LicenseMust have a stable track recordContactable referencesSalary Structure: Negotiable Basic Salary (Depending on experience)IncentivesBenefits(Only suitable candidates will be shortlisted and contacted within 14 days)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTQ5MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1798233&xid=1109_189490
.special-hidden
{
display: none;
}
16h
DescriptionA well-established and highly successful franchised workshop in Sandton requires the services of a Workshop Manager with a minimum of 3 – 5 years’ experience. The main focus will be the successful overall management of the workshop productive team.Responsibility:Manage and grow workshop technicians· Manage daily workflow in the vehicle workshop· Manage breakdown status and progress· Compile technical reports, quotations and feedback to customers, management· Liaise with suppliers regarding outwork status· Enforce discipline and general housekeeping of the workshop· Provide technical support for technicians when necessary· Check progress of each repair order throughout the day· Maintain high-quality service repairs and minimize comebacks· Conducts periodic spot checks of completed jobs for thoroughness and quality.· Monitors technicians' daily productivity reports· Monitor shop condition, including cleanliness, safety and the condition of shop equipment.· Maintains safe work environment Communicate with staff, parts department and other departments effectively· Ensure customer satisfaction is at 100% and all queries are attended to timeously· Ensure proper communication regarding jobs in progress to customers and management· Enhance facilities· Improve technical skills in the workshop· Ensure accurate invoicing and job costing· Ensure premises and equipment and other assets are controlled and used effectively Plan and allocate the technicians' work based on their skill, expertise, and experience Manage the service schedule, and warranty claims.· Direct and assist technicians to ensure repairs are completed to the desired standard Maintain service processes, policies, and guidelines and ensure that they are carried out safely· To check completed work and ensure parts and labour are fully accounted for· Maintain workshop discipline and organisation, ensuring cleanliness and safety of the working environment· Responsibility for the special tool inventory and recommendation of the purchase of new tools if necessary· Be hands-on Qualifications and Minimum Requirements:· Red Seal/Trade Test Certificate (Motor Mechanic)· Workshop Manager experience at a motor vehicle dealership· Stable work track record· Valid Driver’s License· Computer literate Skills:· Proven work experience as a Workshop Foreman or similar role· Good timekeeping· Attention to detail· Proven fault finding and trouble shooting skills· Management of staff· Excellent verbal and written communication skills Apply with your most recent resume with references & supporting documents (certificates, ID.).
2d
1
Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking actionAbility to multitask and stay organizedExcellent interpersonal and problem solving skills both telephonically and face to faceAbility to communicate with both clients and techniciansStay calm in stressful situationsReport on monthly call for clients via excel spreadsheetsImprove client retentionManage some key clients maintenance requests and queriesMonitor work flow and communicate with technicians regarding repeat calls.Follow up on incomplete jobs ( ie where parts were unavailable)Following on job progress with subcontractorsFollowing on go ahead on work shop quotesEnsure surreal ( internal logging system ) matches whatssap chat.Align several operating systemsFast paced environmentSkills:Call centre or customer service experience -2 years plusComputer literate on excel and all Microsoft office.Able to easily navigate computer systems, portals jump from one to the nextUnderstand a technical servicing environmentAble to get on with several personalitiesAbility to multitask but stay calmHighly organizedExperience working on an accounting package ( Evolution advantageous)Working in a service department or call centre would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4ODQ2NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1794264&xid=1109_188464
.special-hidden
{
display: none;
}
4d
1
Our client, is a young, flourishing and singularly "Proud South African start-up" e-commerce organisation is seeking to URGENTLY appoint a dynamic Business Development Manager to join their team in Johannesburg.MAIN PURPOSE FOR THE ROLE:To partner with farmers, merchants, producers, factory owners and suppliers through assisting them with opening and managing an account on our clients online platform.PLEASE NOTE:A benchmarked Salary of R35K - R45K per month is on offer.KEY COMPETENCY REQUIREMENTS:Proven knowledge and experience of the South African retail marketplace.At least 5 years experience in business development or National FMCG buying. A strong base of existing relationships with different merchants.Experience with buying and promotional negotiations.Working knowledge of supply chain mechanics.Strong analytical skills, with the ability to interpret market data and trends.Able to work on own as well as a pivotal member of a Business development Team.Sound Interpersonal relationship building skills.Have a "Can do" attitude.Sound communication and negotiation skills.An attitude of humility.Open to feedback and ideas of others.Proactive and independent, willingness to fail and learn. Own a reliable vehicle.Willing to travel throughout Gauteng.KEY ROLES AND RESPONSIBILITIES:? Activate at least 45 accounts for diverse farmers, merchants, producers, factory owners and suppliers to join our clients online shopping platform as a partner by the end of 2024.? Co-Manage partners accounts on the online platform on a weekly basis.NOTE WELL:Our client is a dynamic e-commerce startup based in Johannesburg, South Africa. Their mission is to liaise with everyday consumers, with farmers, manufacturers, and suppliers. Their platform enables group buying goods at excellent discounts for win-win transactions.Our client is seeking to appoint a dynamic and experienced professional looking to take the next step in their career.Our client has the following on offer:1. A collaborative, team-oriented environment that values your ambitions and aligns with your values.2. Opportunities for personal and professional growth, including participation in large-scale projects and the chance to contribute to a thriving startup.APPLY NOW!WILLINGNESS TO RELOCATE TO JOHANNESBURG IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED WITH YOUR CAREER AMBITIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjU2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789453&xid=1109_186565
.special-hidden
{
display: none;
}
5d
1
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjU1N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789448&xid=1109_186557
.special-hidden
{
display: none;
}
5d
1
Job Responsibilities:Front Desk Management: Greet and assist visitors, handle incoming calls, and manage inquiries with professionalism and courtesy.Administrative Support: Perform various clerical tasks such as data entry, filing, and maintaining office supplies to contribute to the smooth operation of the office.Customer Relationship Management: Develop and maintain positive relationships with customers by providing exceptional service, addressing inquiries, and resolving concerns in a timely manner.Organisational Skills: Demonstrate strong organisational abilities to manage multiple tasks efficiently and prioritise workload effectively.Communication Skills: Possess excellent verbal and written communication skills to interact effectively with staff, customers, and clients.Computer Proficiency: Utilise computer applications and software to complete tasks accurately and efficiently.Requirements:Availability to work Monday to Friday from 9:00 AM to 6:00 PM, with rotational shifts on Saturdays and Sundays. One day off during the week if scheduled to work on Sunday.Fluency in both Afrikaans and English languages.Strong interpersonal skills and a friendly demeanor.Ability to adapt to a fast-paced environment and work well under pressure.If you are a motivated individual with a passion for providing exceptional customer service and thrive in a dynamic team environment, we encourage you to apply for this exciting opportunity.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTgwN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787294&xid=1109_185807
.special-hidden
{
display: none;
}
5d
1
Qualification Minimum of 3-5 years of experience in retail management, preferably in the outdoor industry.Must have firearm competency - working with gunsMust be fully bilingual in AFRIKAANS and English Proven ability to lead and motivate a team to achieve sales targets and provide exceptional customer service.A passion for outdoor activities, gear, and equipment, with knowledge of outdoor products and trends.Strong communication and interpersonal skills, with the ability to engage and build rapport with customers and team members.Excellent organizational and multitasking abilities to manage store operations efficiently.Ability to adapt to a fast-paced retail environment and handle unexpected challenges.ResponsibilitiesChecking the cash up and banking details dailyAssist with customer refunds.Ensure that staff purchases have been actioned according to the staff purchase policy.Complete weekly alarm checks and maintain register.Ensure that security is dressed correctly according to the company set standard.Updating of dashboard and checking Acumatica Cases for outstanding queries.Ensuring housekeeping and merchandising standards are kept up to date, neat and tidy.Stock adjustments for shop use, sponsors etc.Assist with customer queries and/or complaints.Store opening and closing as per schedule.Assist with overrides at till points, refunds if and where needed as well as credit notes.Feedback to store manager weekly.Supervising and planning of cleaning staff.Following up weekly to check on repairs status.Following up on E-learning process and communication to staff weekly.Spot check of floats.Spot check key registers.Weekly check and sign off of Petty Cash.Maintain company policies and procedures.To positively contribute to team working in the shop.Maintain confidentiality at all times.Assist Store Manager with duties pertaining to customers when he/she is on leave, or out of the store.Send special orders through to supplier.Plan all instore events.Plan and co-ordinate stock takes with Stock Room Supervisor.Plan and co-ordinate safe audits with Safe Manager.Recruitment and discipline management of staff.Must be able to assist in any role in the shop.Follow up on all outstanding sales orders to push sales.Must have exceptional understanding of stock management to assist stock room with problems.The above list is not exhaustive, and the employee may be asked to take on other tasks to support and assist in the smooth running of the Company.Retail hours apply
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTMzN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784114&xid=1109_185337
.special-hidden
{
display: none;
}
5d
1
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA1Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779260&xid=1109_184052
.special-hidden
{
display: none;
}
5d
1
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779255&xid=1109_184045
.special-hidden
{
display: none;
}
5d
1
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA0OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779258&xid=1109_184049
.special-hidden
{
display: none;
}
5d
1
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA0N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779257&xid=1109_184047
.special-hidden
{
display: none;
}
5d
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241535&xid=1555_54109
.special-hidden
{
display: none;
}
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241508&xid=1555_54067
.special-hidden
{
display: none;
}
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0541MGR@clicks.co.za)(mailto:CLK0541MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0541MGR@clicks.co.za)(mailto:CLK0541MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240967&xid=1555_53085
.special-hidden
{
display: none;
}
2y
Save this search and get notified
when new items are posted!