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We are looking to recruit a permanent Distribution Accounts Manager to work for United Pharmaceutical Distributors(UPD). The role will be based at Roodepoort branch and will report to the New Business Manager. The candidate must have work well under pressure, preferably from 3PL and Logistics background. Ideal candidate should have extensive SAP experience and be willing to travel extensively and meet with different clients and customers continuously. *Job Purpose:* * To maintain and retain the existing client portfolio by ensuring profitability and building relationships based on trust and honesty to support the UPD distribution business strategy. *Job Objectives:* * To manage inventory levels by compiling, monitoring, maintaining dated stock reports and distribution stock levels, providing notification of inbound stock, liaising with clients in regard to any discrepancies in stock and actioning stock adjustments where necessary. * To track and analyse UPD service provision performance in line with both UPD and partners expectations and needs by liaising; conducting daily meetings to review key performance indicators and communicating special arrangements with internal and external stakeholders. * To review key performance indicators with the client on a weekly/monthly basis in accordance with SLAs. * To evaluate the debtors and creditors recon statement for all clients to ensure payment is correct and on time. * To proactively identify areas within UPD where process efficiencies can be improved and provide solutions to consistently reduce costs. * To manage daily invoice confirmation reports and follow up on outstanding invoice confirmations. * To manage and resolve day to day customer and client care queries on time. * To understand industry dynamics in order to recommend new service offerings that are appropriate for the UPD environment, in conjunction with different functional areas in the business and to train clients and staff members when required. * Drive KPI and action log meetings monthly with clients * Accountable for the management of the client and client admiration * To conduct risk analyses and manage the risk profile of clients * Gather client insights informing industry and competitor information * To manage and influence relationships across internal and external stakeholders *Experience and Education:* * Matric / Grade 12 * Post matric qualification National Diploma/Degree in customer care, logistics, supply chain and or distribution (desirable) * 3-5 years experience in areas of customer care/accounts management * 3-5 years experience in logistics / transportation * Contract and tender experience * Pharmaceutical experience / supply chain experience (preferable) * Valid drivers license * Ideal candidate should have extensive SAP experience. * Be willing to travel extensively and meet with different clients and customers continuously. *Required Knowledge* * Knowledge of business processes * Knowledge of servi https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyMTE2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1239662&xid=1555_52116

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