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Results for restaurant manager in General Worker Jobs in South Africa
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A well-established, luxury hospitality group is seeking an experienced Executive Chef to manage the day to day kitchen operations and oversee the smooth running of a high-volume kitchen.
Requirements:
Strong knowledge and practical experience running a high volume kitchen Must have at least 3 years of experience in an Executive Chef role, in a busy upmarket restaurant Sound costing, purchasing & hygiene practices requiredMust be able to Train & Development other staff membersStrong people management skills and must be confident in a leadership roleStrong communication skillsProfessional cookery qualificationMust be based in Cape TownMust have own reliable transport along with a valid drivers licenseWilling to work shifts
Only shortlisted candidates already based in Cape Town will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDUxOTA5NjEyP3NvdXJjZT1ndW10cmVl&jid=1244240&xid=1451909612
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A great opportunity presents itself to join this prestigious hospitality estate situated on the outskirts of Stellenbosch.
Requirements:
Min 2 years previous experience in the same or similar position within a 4 / 5 * hotel or upmarket establishmentRelevant pastry & A la Carte experience in an upmarket restaurant or hotelPreparing, cooking, and presenting dishes within your specialtyManaging and training any Demi-Chef de Parties or Commis working with youHelping the Sous Chef and Head Chef to develop new dishes and menusEnsuring you and your team have high standards of food hygiene and follow the rules of health & safetyMonitoring portion and waste control to maintain the profit marginsDisciplined, self-motivated, and able to work independently as well as leadWork in a pressurized environmentAbility to multitaskMust be able to work shiftsOwn reliable transport
Please forward your cv in MS Word format and include a recent profile photo with contactable references.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjgxMTMwMjQ/c291cmNlPWd1bXRyZWU=&jid=1244244&xid=768113024
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A vacancy for the position of Junior Restaurant Manager has opened up at an established café / restaurant located in Sandton. Candidates with a minimum of one years experience in restaurant management will be considered. The ideal candidate will be capable of aiding the General Manager in overseeing the entire restaurant, including both front and back of house operations. Proficiency in staff management would be advantageous. Strong customer relations skills are of paramount importance. Applicants must possess expertise in stock control and be able to work effectively under pressure. The successful candidate must be ambitious and possess a keen desire to learn. Must be well-spoken. Salary R 10 - 13 K net.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzc5MjhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1775423&xid=2323_7928
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Leading Restaurant brand is looking for a Restaurant Operator for their store in Parktown North. Looking for an all-round management candidate with 8 or more years’ experience in a full-service (not fast food) Restaurant environment. Must be well-spoken, fluent in English with exceptional communications skills. Duties will include detailed stock management, customer relations, Restaurant administration, food-liquor costing, stock reporting, service quality control, opening & closing procedures. Applicants must be skilled in staff management, staff motivation and staff training. Must have very strong Restaurant operations management skills with the ability to manage a complete Restaurant / Cafe operation. Applicants must be hardworking with a long working history at previous employers. All references must be contactable. Looking for a hands-on fast thinker with strong organizing and time management skills. Applicants must ambitious, self-motivated and energetic. Looking for long term commitment. Must have a good understanding of Restaurant finances. Salary R 25 – 30 K CTC with share option after probation. Only serious managers need to apply.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzgxNzFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1775962&xid=2323_8171
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Established Restaurant in Silverlakes is looking for an Assistant General Manager. Candidates with 6+ years Restaurant management experience, of which 5+ years must be as a senior manager will be considered. Must have strong operations management skills with the ability to manage a complete Restaurant operation. Applicants must be well spoken and fluent in English. Will only consider individuals with exceptional Restaurant administration knowledge and experience. Candidates with a long working history at previous employers preferred. All references must be contactable. Must be energetic, passionate, and driven to succeed. Looking for someone who can work under pressure and lead a team. Must have strong customer relations, staff management and training skills. Experience in an upmarket sit-down Restaurant environment essential. Duties will include staff management, stock control opening and closing procedures. Normal Restaurant hours/shifts/weekends apply. Salary 17 – 20 K CTC depending on experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzgwMDVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1775458&xid=2323_8005
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Very busy Italian Restaurant in Centurion is looking for a senior front of house manager. Must have experience in a busy Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 6+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a complete front of house Restaurant operation. Applicants must be well spoken and must have exceptional customer relations skills. Candidates with a long working history at previous employers will be preferred. All references must be contactable. Experience with Restaurant administration & system controls essential. Duties will include staff management, stock control, opening & closing procedures. Looking for someone that can lead a team and who can work under pressure. Applicants must be ambitious, self-motivated, and energetic. Salary R 13 – 16 K net.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzgwMDZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1775459&xid=2323_8006
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
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Restaurant District Manager
We are seeking a highly motivated and experienced Restaurant District Manager to oversee the operations of multiple restaurants within an assigned territory. As a District Manager, you will play a crucial role in ensuring the smooth running of our retail stores and achieving sales goals. If you have a passion for the food industry, a track record of success in a fast-paced environment, and excellent leadership skills, this is the opportunity for you.
Responsibilities:
Oversee day-to-day operations of restaurants in the assigned districtImplement and enforce operational proceduresMonitor and improve restaurant performance and resultsCoordinate the opening of new storesEnsure compliance with brand standards and regulationsIdentify operational and financial risks and develop corrective action plansCompile and analyze financial reports and projectionsProvide leadership, coaching, and strategic direction to restaurant management teamsManage employee relations and ensure high morale and engagementConduct store visits and inspections to maintain operational excellenceSupport franchisees with program management and initiativesDevelop and implement operational strategies to drive growth and innovation
Qualifications:
Grade 12 or equivalent educationMinimum 5 years of experience in a Quick Service Restaurant (QSR)Strong understanding of restaurant profit and loss statementsProficiency in English, Afrikaans, and a third language is advantageousExcellent planning, organizational, and analytical skillsProficient with MS Office (Word, Excel, PowerPoint)Results-driven with the ability to work independently and under pressureExceptional leadership, communication, and relationship-building abilitiesDetail-oriented with strong business insights and customer focusHigh level of integrity and ethics
Join our dynamic team and make a significant impact on our restaurants success. Apply now and take the next step in your career as a Restaurant District Manager.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjk1MTIwNDU4P3NvdXJjZT1ndW10cmVl&jid=1607973&xid=1295120458
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Supervisor in the Fast Food Industry!
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town.
As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your responsibilities will include managing shifts, coaching and motivating the staff, ensuring adherence to company policies and standards, and delivering exceptional customer satisfaction.
Requirements:
Minimum of 3 years experience in a similar supervisory rolePrevious experience in the Quick Service Restaurant (QSR) industryExcellent leadership and team-building skillsStrong customer service orientationAbility to work flexible hours and shifts
If you are a natural leader with a passion for the fast-food industry, we want to hear from you! Take the next step in your career and join our dynamic team.
To apply, please send your resume and cover letter to clauda@towergroup.co.za.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODM4NTE3MTM4P3NvdXJjZT1ndW10cmVl&jid=1567634&xid=3838517138
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This hillside lodge, nestled within picturesque mountains, orchards and wildflowers needs to place a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career … a live in position
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Must be
Qualified, e.g. F&B certificate or Diploma in related field
Duties :
planning and managing F&B orders,staff management & trainingmaintaining and improving superb guest satisfactionfinance control
with the idea to maximize sales through customer satisfaction and hands on employee managementmaintain food cost,improve and maintain sales and profitability
stock control
managing the dining rooms, bars & buffet
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
We are looking for a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career …
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Will you be part of this superb team who delivers excellent service to our guest ...
Are you the one to fill this opportune position…? When can you start, next week maybe, or else maybe next of next week?
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ4OTk5MDMzP3NvdXJjZT1ndW10cmVl&jid=1578537&xid=2148999033
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One of our holiday destinations is looking to recruit an experienced F&B Manager / Function Co-ordinator. Located a stone throw away from Emalahleni. The successful incumbent will be responsible for all functions by delivering an excellent guest experience. For instance, revenue, food costs, budget, inventories, hygiene, and stock, forecasting, planning and F&B orders. The successful incumbent would maximize sales and revenue, improve and maintain sales and profitability. supervise Restaurants, Bars, and conference location effectively.
A live in position
This position needs to be filled imm
Duties and responsibilities
Purchasing F&B stockStock controlGoods receivingstock takesPlanning of F&B budgetscosting of menus for restaurantsfinancial reportsManage all F&B and day-to-day operations within budgeted guidelines and to the highest standardsDesign exceptional menus, purchase goods and continuously make necessary improvementsIdentify customers’ needs and respond proactively to all of their concernsLead F&B team by attracting, recruiting, training and appraising talented personnelEstablish targets, KPI’s, schedules, policies and proceduresProvide a two way communication and nurture a sound environment with emphasis on motivation and teamworkComply with all health and safety regulationsReport on management regarding sales results and productivityResponsible for the standards of service delivered to the guests in the bars, dining rooms, buffets and all other food & beverage outlets by F&B employees. He has to ensure the quality of services in accordance with the company standard.Approves all F&B requisitions so as to ensure that they are prepared properly and placed in a timely mannerMaintains the highest level of sanitation throughout all food and beverage areas.Participates in the daily preparation of mealtimes scheduled of all F&B areasResponsible for the final delivery of all F&B productsimplementation of F&B policies and proceduresMaintain proper consumption levelsReviews and preparing performance evaluations of all F&B StaffMaintaining effective cost control in all areas of the F&B department.
Qualifications
Culinary school diploma or degree in Food service management, related field
Must
be hold a related tertiary qualificationhave 3-5 yrs exp in similar position
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTc1MTY1NjU4P3NvdXJjZT1ndW10cmVl&jid=1651606&xid=1975165658
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KPA’s
Responsible for planning, controlling, and ordering food and beverages: execute F&B orders, process guest’s complaints good-naturedly, authorise F&B supplies and place orders, track and order shipments.
F&B Operations
Ensure waiters are correctly and smartly dressed, & offer professional (& courteous service to guestsEnsure restaurants and cloakrooms are clean, and that table appointments, (+ flower arrangements) are impeccable.Ensure that room service staff are correctly and smartly dressed and serve their guest professionally and friendly.Ensure that room service orders are executed promptly and that they comply with the required standards.Ensure that barmen are well trained, correctly dressed and serve their guest in a professionallyEnsure that bars and cloakrooms are clean and stockedEnsure efficient running of the banqueting department and that all banqueting rooms (& cloakrooms), are tidy & cleanEnsure an effective table reservation systemEnsure that company and statutory hygiene standards are maintainedEnsure that a minimum of 75% is achieved on first kitchen Audit (Management to advise when) and a further 80% on the next one.Implement a new ‘touch’ per year for the dining experience by April 2023 (WINET)Participate in the creation of 12 tailored events per a yearEnsure the quality of the food, the service, the look and feel of the restaurant is to the standard of DHR and that of consultants from the TICS and property Shareholders.Maintain standards equivalent to a 4* Hotel
Stock Management
Ensure profit margins are maintained, agreed costs are not exceeded through effective control systems, (incl issuing against dockets, sales analysis, menu costings & cash checks).Prepare proper forecast and meet desired revenues for all beverage outlets on-board.Ensure consumable and non-consumable goods are ordered, correctly stored and issued to various departments.Ensure procedures are adhered to, that no bills exceed the stipulated limit without prior approval & that written confirmation, purchase orders, or order numbers are on file.Maintain effective cost control in all areas of the F&B department.Responsible for the final delivery of all F&B products aligned with company´s standards.Ensure that monthly stock takes are conducted.Timeously submit (on the required format) all required information for budgeting purposesmonitor industry trends and make recommendation how it could be implemented & improved in the catering chain.
Management
Participate in daily scheduled mealtimes preparati...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTE4Njg4NjUwP3NvdXJjZT1ndW10cmVl&jid=1688610&xid=1118688650
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We are looking for a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career … a live in position
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Must be
Qualified, e.g. F&B certificate or Diploma in related field
Duties :
planning and managing F&B orders,staff management & trainingmaintaining superb guest satisfactionfinance control
with the idea to maximize sales through customer satisfaction and hands on employee managementmaintain food cost,improve and maintain sales and profitability
stock control
managing the dining rooms, bars & buffet
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDg1MDkxMTQ5P3NvdXJjZT1ndW10cmVl&jid=1567732&xid=3485091149
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Responsibilities
Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departmentsEnsure that regular stock takes are conductedCirculate throughout all restaurants and bar areas maintaining a high profile with customers and staffTo carry out or ensure that regular On-the-Job Training is taking place to agreed standardsEnsure that staffing levels are correct and to agreed standards and are not exceeded without prior consultationEnsure that company and statutory food hygiene standards are maintained in all areasAttend timeously to customer complaintsEnsure that reports and administration requirements are timeously submittedEnsure that the Back of the House Department operates effectively and efficientlyHold regular performance appraisals, identifying areas for development and training needsTo ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standardsEnsure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis and menu costingEnsure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customersEnsure that bars and cloakrooms are clean and stocked with the stipulated requirements
Minimum Requirements
A minimum of High School diploma is requiredA food related diploma or certification3 to 5 years related experience, or equivalent combination of education and experience is preferredAble to work a flexible schedule including evenings, weekends, and holidaysAbility to read, write and comprehend simple instructions, short correspondence, and memosExcellent computer literacy skillsProficient in written and spoken EnglishMust have a driver’s license
Should you wish to apply, please email your latest CV and motivation to colin@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDMyMjU2MjE1P3NvdXJjZT1ndW10cmVl&jid=1484493&xid=4032256215
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Description
Our Cape Town office has seen sustained and substantial growth over the past few years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the European Market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookingsHave an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same timeThe ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focusStrong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a hig...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTM0NzU4OTE5P3NvdXJjZT1ndW10cmVl&jid=1484183&xid=2534758919
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Overview:
Contextualising and implementing strategic operational systems according to the vision and mission of the Franchisee in market. Maintaining Operational Standards as determined by the Franchisor. The position reports to the Leadership Team and relevant GM / Executive Manager, and has 4 direct reports.
Minimum Requirements:
BCom Degree or 5 years’ experience at an Area Coach / Area Manager levelProven performance and success in Area Coach / Area Manager rolesPrevious experience in the Quick Service Restaurant industry advantageous
Responsibilities:
Customers:
Ensure ROCC action plans are completed to ensure targets are metEnsure CHAMPS check reviews are done to ensure targets are metAnalyse and review registered customer complaints according to trends, take appropriate actions according to company policies and procedures or guidelines
Staff / People Management:
Identify and develop suitable Area Coach level candidates for succession planning, and review quarterlyReview individual Area Coach bench plan periodically, consolidate regional information and present to the Leadership TeamEnsure Balance score card gaps are identified by Area Coaches, actioned correctly, implemented, evaluated and reviewedPeriodically evaluate IR incidents, identify gaps, obtain input from HR if necessary, consolidate information and report to the Leadership TeamChair IR meetings where requested by Area CoachesCommunicate changes in company policies, procedures and Employment Legislation to Area Coaches and ensure compliance.Ensure recruitment practices are aligned with company policies and procedures and company Employment equity targetsConduct annual 360 degree evaluation for Area CoachesCompile an individual development plan for each Area Coach, discuss and contract with Area Coach and ensure implementationCoach and develop Area Coaches and other subordinates where required to meet specific standardsRecognise capability issues at store level, advise the Area Coach and follow up. Ensure the successful implementation of people capability at store level and monitor performance standardsIdentify capability issues of all Area Coaches, action and follow up. Assess the performance of the Area Coach against established targets, determine gaps in Area Coach’s performance and implement development plan for the Area Coach to improve performance and ensure achievement of KPI’s.
Sales:
Authorise...
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Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Middle East market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Arabic is required. E...
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FOOD AND BEVERAGE MANAGER
Introduction
An exclusive golf and lifestyle estate situated in Pretoria East is seeking an experienced and organised Food and Beverage Manager with at least 5 years’ experience within a similar role to join the team.
Job Purpose
Responsible for managing all F&B and banqueting/events operations and for delivering an excellent guest experience. Forecast, plan and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
REQUIREMENTS
Minimum education (essential):
Culinary School Diploma or Hospitality Management Diploma
Minimum education (desirable):
Degree in Hospitality Management or Food Service Management or related field
Minimum applicable experience (years):
5 years
Required nature of experience:
Proven food and beverage management experience.Event or function management experience.Working knowledge of various computer software programs i.e., MS Office and restaurant management software (Club Master, Smart Trade).Up to date with food and beverages trends and best practices.Multiple outlet experience as well as banqueting experience up to 400 Pax.Ability to run more than one function at the same time.
Competencies (Essential):
Ability to spot and resolve problems efficiently.Mastery in delegating multiple tasks.Communication and leadership skills.Ability to manage personnel and meet financial targets.Guest-oriented and service-minded.Strong leadership needed to take charge of this department.Self-motivated with the ability to work without supervision.
Other:
Working days: Tuesday – Saturday
Key Performance Areas
Managing food and beverage and banqueting/events operations within budget and to the highest standards.Leading F&B team by attracting, recruiting, training and appraising talented personnelResponsibilitiesManage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.Preserve excellent levels of internal and external customer service.Design exceptional menus, purchase goods and continuously make necessary improvements.Identify customer’s needs and respond proactively to all their concerns.Lead F&B team by attracting, recruiting, training, and appraising talented personnel.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjkyNjE0Njc4P3NvdXJjZT1ndW10cmVl&jid=1394231&xid=3692614678
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Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MDcxNDAzNzQ/c291cmNlPWd1bXRyZWU=&jid=377166&xid=707140374
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We are looking for a Senior Manager for a company who own a collection of luxury restaurants and hotels along the Atlantic Seaboard.
You need to have:
~ minimum of 2 years’ experience at a luxury brand restaurant (5 Star preferable)
~ able to work a 6 day week
~ able to handle pressure and stress associated with this industry
~ reliable, honest, passionate about the business, loyal, energetic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NjEzMzAzNDA/c291cmNlPWd1bXRyZWU=&jid=1298860&xid=461330340
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