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Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are looking for a dynamic and results-driven Demand Generation Manager to join our team. The Demand Generation Manager will play a critical role in driving growth by developing and executing strategic marketing campaigns to generate leads and nurture prospects through the sales funnel.What you’ll do:Strategy Development:Formulate and execute demand generation strategies aligned with overall business objectives.Collaborate with cross-functional teams to develop targeted campaigns that resonate with our target audience.Alignment of different areas of the sales and business development ecosystem to identify customer leads and opportunities.Campaign Management:Lead end-to-end execution of demand generation campaigns, including planning, implementation, and performance analysis.Utilize a multi-channel approach, incorporating our sales, business development, and marketing, channels to maximize reach.Lead Generation:Implement lead generation programs to acquire and nurture leads through the sales funnel.Utilize data-driven insights to optimize lead quality and conversion rates.Leverage and collaborate with the sales and business development ecosystem to prove new lead opportunities for the BU sales structure.Lead Generation:Implement lead generation programs to acquire and nurture leads through the sales funnel.Utilize data-driven insights to optimize lead quality and conversion rates.Leverage and collaborate with the sales and business development ecosystem to prove new lead opportunities for the BU sales structure.Content Development:Collaborate with content creators to develop compelling and relevant content for different stages of the buyers journey. (e.g. Marketing and sales collateral and proposals).Ensure consistency in messaging and branding across all demand-generation activities.Analytics and Reporting:Track, analyze, and report on the performance of demand generation campaigns using relevant metrics.Take part and collaborate with existing report requirements and structures.Provide actionable insights to refine strategies and improve campaign effectiveness.Technology Utilization:Leverage marketing automation tools, CRM systems, and other technologies to streamline and optimize demand generation processes.Stay abreast of industry trends and emerging tools to enhance campaign performance.Your Expertise:Proven experience in demand generation and business development.Proven experience in account management, business development management, and leadership.Strong understanding of marketing automation tools, CRM systems, and analytics platforms.Exceptional project and program management and organizational skills.Excellent communication and collaboration abilities.Qualifications Required:Grade 12/MatricBachelor’s degree in Information Systems, Business, or a related field.Specialist sales and project management certificates.Other information applicable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzQ3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777041&xid=1108_177478
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People Business Partner-MukuruAn awesome opportunity exists for a Business People Partner to join our team in Johannesburg. The main purpose of this role is to partner with leadership to develop and implement/execute on the HC value chain that enables business objectives and goals and operationally execute on identified transformational initiatives and to take primary responsibility for providing a comprehensive, pro-active, and integrated people advisory and generalist service to the business and serve as a business-people partner to leaders and as an employee champion and change agent. Duties and Responsibilities (Include but is not limited to): Business Partnering: Engage and partner with business to understand their needs to develop and implement integrated tactical and operational people plans and HC solutions in response to business and people challenges. Collaborate with internal stakeholders to develop and implement initiatives aimed at optimising people initiatives In partnership with the Organisational Effectiveness (OE) CoE, manage organisational design, organisational effectiveness, employee engagement and retention. Drive the implementation and adoption of various HC practices and processes using various tools such as facilitating sessions to educate employees and line managers on these practices Promote efforts to measure employee engagement and climate within supported client groups and facilitate action planning to improve employee engagement and overall workplace culture. Advise, coach and support managers on the wide range of staff leadership activities, ranging from the design, implementation, and leadership of change programmes Support business in the implementation of people practices in line with our key people levers and the operational needs of the business. Utilise trends and metrics to develop, optimise and implement HC solutions that address key business challenges and drive business objectives. Keep abreast of industry trends and best practice to optimise service offering, ensure compliance, and mitigate riskImplement employee attraction, selection and acquisition policies, practices, and procedures: Compiling job profiles for new and refined roles and ensure correct grading and benchmarking Ensure updated profiles are saved on the role library Ensure that the recruitment process is followed Partner with the Talent Acquisition team, to ensure delivery on recruitment needs in area of responsibility Ensure selection for culture and right-fit to role in line with recruitment policy and procedure Ensure all organisation structures/organograms are up to date Ensure that every new employee is engaged with; and effectively on-boarded as per the on-boarding process (including stay interviews that are centrally captured to determine trends)Implement employee remuneration and benefit policies and procedures Facilitate conversations with employees and line managers with regards to remuneration principles and practices in the busi
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Our client a Global Tech firm is seeking 2 Principle /Lead / Senior Web Methods Engineers to join their team in Randburg on a contract basis. Our client offers stability, excellent working environment, growth and an attractive salary.As a Principal / Lead / Senior Web Methods Engineer, youll be responsible for designing and implementing solutions to meet our clients needs. You will design, develop and implement new software components that make up the core of our business. You will work closely with other members of the team to ensure all aspects of software development are delivered on time and within budget.Requirements Develop Integrations & solutions using Integration tool - SoftwareAG webMethodsCreate and expose SOAP web services, REST services, API through webMethodsWork on web Methods ESB, Terracotta, Mediator, Integration Server, Universal Messaging, Managed File Transfer (MFT), API Portal, API Gateway, Microservices runtime to build servicesUse webMethods API Gateway to manage APIs and API policiesInstalling & Configuring WebMethods Software and upgrading the webMethods HIP infrastructureUse Cross vista for Deployment, Version control, and maintenance of codesUse Azure DevOps for build and release deployment of webMethods codeDeveloping webMethods utilities for teams to support their solutionsHelp with debugging issues in different environments (Dev, QA, and Production)Implement Governance control on the web Methods environmentDevelop Solution Architecture repositoryCode Review of solution and peer to peer code reviews for best practiceExceptional technical troubleshooting skillsStrong teamwork and individual drive, highly motivated, articulate, and eager to learnCode documentation, Technical Design Specifications and artifacts documentation on OneDrive or SharePoint repositoryExperience in BPM stack offered by SoftwareAG. Exposure to BPM concepts with other tools is always an advantage. (Desired but not necessary)Should have a firm hold of the Integration layer components of SoftwareAG such as Integration Server, My webMethod Server, Universal Messaging, File Transfer Gateway and Microservices runtimeDrilling further into the details, the below points to be coveredJDBC, JMS, FlatFile, Task, Basics of CAF, RDBMS, Process Designing, Optimize for the process (BAM), monitoring services, REST services, error handling, advanced java services,API interaction with Universal Messaging, ESB performance caching and enhanced XML parsing - TerracottaResponsible for coaching, guiding and mentoring junior members of the team to help them scale fasterGood knowledge of design patterns and recommends proper usage of patterns. Guides (and helps others) in creating and reusing componentsShould be good in deployment guidelines and can support team during the deployment phase.Good understanding of webMethods Business Rule, which includes
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2y
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Our client, a leader in the safety and security industry, requires the services of a talented and experienced Human Capital Business Partner to service the Contact Centre. The HCBP will provide Human Capital advice and support to the Business Area Heads and their teams and work closely with the business unit/department to define and translate Business Unit strategy into specific Human Capital actions and additionally, defines Human Capital support requirements and work with the rest of the Human Capital team to meet these requirements.
* Advising, coaching and supporting line managers and staff on employees on the full range of HC functions and services - including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organizational design and academic probation — to ensure consistency with relevant legislation and company HC policy and procedures
* Undertaking specific projects, in consultation with line management, to facilitate HC activities and enhance client service
* Providing timeous and relevant HC management information
* Delivery on staffing sourcing — ensuring high quality employees’ staff for the business unit/department
* Implementation of the full performance management cycle in the business unit/department
* Driving the values and creation of a great working environment at business unit/departmental level
* Help identify, prioritize and build organizational capabilities, behaviours, structures, and processes
* Implement Human Capital Policies and Procedures (Employee Relations, Recruitment & Selection) at business unit/departmental level
* Handle employee relations/dispute resolutions in areas of responsibility including CCMA/Labour court matters.
* Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation - recruitment, psychometric assessments, induction, L&D, EE planning, retention, career management, rewards etc
* Support line management in forecasting and planning the talent pipeline requirements in line with the business unit/departments strategy
* Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
* Facilitate and promote employee engagement and feedback, in line with the company’s vision to be employer of choice
* Provide expert advice and coaching to employees where appropriate
* Human Capital Reporting
* Identify and Implement change interventions.
* Administer skills audit processes to identify the skills needs of the organisation and report on it.
* A degree in Human Resources Management, Labour Relations or Industrial Psychology or equivalent qualification
* MAP or similar Management Development Programme will be advantageous
* Minimum 5 -7 years’ experience as a Human Capital Generalist, supporting Contact Centres
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxNTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176652&xid=1555_21522
2y
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The Role: Customer Service Fixed Term Contract Position To Start asap Provide clients/investors with information on investments, turnaround times, our business rules and assistance with our digital platforms including driving our digital platforms either telephonically or via emailJob Objectives:Provide clients with information and resolution regarding investment enquiries.Communicate SLA, processes and business rules pertaining to products and serviceAssistance with our digital platforms including driving our digital platformsTransfer calls appropriately to the relevant areasIdentify, research and resolve customer service problemsAdhere to contact centre scheduleDeal with the all queries across the entire STANLIB product rangeFollow the escalation processLog all callsWhere requested ensure that all management instructions are adhered to where service delivery is impactedEnsure that interaction with clients/investors is recorded on workflowSkills and Experience: Minimum 1 years industry related experienceMinimum 1 year call centre experience or customer serviceKnowledge of customer service principles and practicesEducationMatricBcom or studying towardsJob related knowledgeFinancial Services Industry Knowledge- legislativeExtensive STANLIB Product KnowledgeExtensive STANLIB Fund range KnowledgeExcellent understanding of business rules and processesComprehensive system knowledge â?? Compass, Sillica, Workflow, OnlineComputer skillsJob related skillsExtensive product knowledge of the STANLIB product range.Excellent understanding of the business rules, processes and procedures at STANLIB.Systems KnowledgeMust keep up-to-date with legislation changes e.g. FICA, FAIS, etcAchieve 85% pass on assessmentsEnsuring that all external communications is in keeping with the above standardsGeneral understanding of markets, global trends and how that affects our products performance
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2y
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The Role: We are looking to recruit a Senior Solutions Architect (IaaS) to join our team on a permanent contract.As the Solutions Architect you will identify and investigate opportunities for iOCO Infrastructure Services through Sales or Bid Office. Duties/Responsibilities: Engage clients, determine business problem, provide solutions and pricing in line with clients business requirementsAudit, understand and solution the services that will be delivered out of the Infrastructure Services infrastructure, building out into a consumption based pricing modelSales and Bid Office processes with solutions inputs, including but not limited to: Governance, Risk, Compliance and Business Risk Compliance.Engage with iOCO Infrastructure Services and tech pre-sales from internal BU or other divisions (if required) to deliver on the client business requirementsProvide solutions approach (i.e. options) and timelines for the Technical Solution and Pricing Sections of the proposalsWork with the Transformation team to identify internal and client facing transformation initiatives and work with implementation teams to deliver a successful outcomePrepare final proposals and pricing for review with Infrastructure Services stakeholdersSubmit proposal to sales, follow up and provide feedback to the teams involvedOn being awarded the solution, mobilize project manager and teams for the Due Diligence and deployment of the service, drive contracting and negotiations and partake on handover and sign-off of the service.Skills and Experience: Qualification Required: Strong ICT Infrastructure Architecture knowledge (ITIL or TOGAF) Preferred Qualification: Bachelors Degree in Information Technology-related programme preferred Experience required: Experience in client and engagement management in ICTExperience in designing and solutioning infrastructure As A Service (IaaS) offeringsKey Accountabilities: Ability to lead and co-ordinate teams and work with stakeholdersAbility to instil rigour and discipline in project teams aligned with iOCO standardsSenior person with strong business and technical skillsHave experience in major Enterprise Architecture domains (including Business, Application, Data Infrastructure)Interpret IT strategy (target architecture, baseline architecture and roadmap) in the context of the business strategy and advise the client accordinglyStrong inter-personal, problem solving and management skills, who can take the lead on, and coordinate iOCO Infrastructure Services proposalsEnsure quality controls are in place and properly followedFacilitate contractual and financial matters between the different parties if and when necessaryProvide strategic IT solutions to strategic business problems/requirementsUnderstand and communicate relevant ICT industry developments and trends to clientAdvising on IT practices, policies a
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2y
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Position Title: WFM - Team Lead PlanningPosition Summary:The primary responsibilities of a Workforce Management (WFM) Planning Team Leader includes:✓ To lead a team of Workforce Management Planners to ensure that the call centers staffing levels are in line with the businesss needs. Some of the key responsibilities of a WFM Planning Manager would include:o Assessing and forecasting call volume and staffing requirements in order to develop and implement effective workforce management strategieso Managing and overseeing the WFM Planning team to ensure optimal performance, adherence to policies and procedures, and overall team success.o Developing staffing schedules and shift bids based on call volume and occupancy analysis, customer service level requirements, and budget guidelines.o Monitoring call center metrics to identify opportunities for improvement in staff utilization, schedule adherence, and customer service levelso Monitoring service level and operational metrics, while making adjustments to staffing and forecasting models whenever necessaryo Analyzing and presenting call center performance reports to senior management to make recommendations for improvement to achieve desired outcomeso Identifying ways to constantly drive efficiencies and process improvements across the WFM Planning team to enhance customer service, drive down costs, and meet or exceed revenue targets✓ The ideal candidate for this position would possess the technical and analytical skills required for successful workforce management planning, in addition to strong leadership and interpersonal communication skills to effectively supervise and guide the team within an organizations framework.Key Deliverables:✓ Managing multiple accounts/geographies end to end capacity planning, scheduling  rostering with the support of highly experienced WFM planners✓ Assessing and forecasting call volume and staffing requirements in order to develop and implement effective workforce management strategiesto policies and procedures, and overall team success.✓ Developing staffing schedules and shift bids based on call volume and occupancy analysis, customer service level requirements, and budget guidelines.✓ Monitoring call center metrics to identify opportunities for improvement in staff utilization, schedule adherence, and customer service levels✓ Monitoring service level and operational metrics, while making adjustments to staffing and forecasting models whenever necessary✓ Analyzing and presenting call center performance reports to senior management to make recommendations for improvement to achieve desired outcomes✓ Identifying ways to constantly drive efficiencies and process improvements across the WFM Planning team to enhance customer service, drive down costs, and meet or exceed revenue targetsand customer feedback data, reviewing and analysing relevant data to identify problem areas, and preparing workforce analysis reports for business to inform their
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MTc4MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1772894&xid=1109_181780
2mo
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Randburg - The Digital Solution Architect (DSA) is responsible for the design of digital solutions and integration components within the enterprise infrastructure. The DSA will collaborate with all other technology and solution disciplines to define Digital technology objectives, assess solution options, and devise architectural solutions that achieve both strategic goals set by the Group Digital and Programme teams. The DSA will ensure all governing controls are applied in the design of solutions and will model them in the appropriate Architecture repository. Qualifications:Bachelor’s degree in Computer Science or related field requiredExperience with building and maintaining web applications, databases, and software development tools.BSc Computer Science or BComm Information Systems / Informatics or a similarly relevant Information Technology degree from a recognized universityRelevant channel system or related open-source certifications e.g., Adobe, SiteCore, Magento, BlueKai & otherArchitecture practice and modeling-related certifications e.g., SOA, TOGAF, Bredemeyer, Zachmann, UML, eTOM, & otherArchitecture tooling certifications & experience e.g., Sparx, Casewise, ARIS, iServer & others.8+ years’ experience as an architecture practitioner5+ years’ experience in Digital architecture and solution design3+ years’ experience in leading/managing Digital architecture teams5+ years’ experience in implementing large, mid-size, and small Digital solutions/projectsDetailed experience and successful track record in establishing Digital architecture capabilities, defining, and driving their adoptionExperience in implementing IT solutions supporting B2B and B2C sales, service & marketing (e.g., CRM, marketing automation, web CMS, DAM)Knowledgeable in the design and construction of common digital channel architectures that enable well-integrated transactional, collaborative, and analytical systems – internal, partner, and 3rd party integration.Experience in driving strategic digital/mobile/online initiatives and digital transformation initiatives (e.g., Digital strategy, omnichannel design, Digital Integration, Digital channel modernization).Experience in customer-centered channel design (e.g., UX & CX design and delivery, CVM, A/B Testing)Experience with different Digital systems and implementations e.g., eCommerce, USSD, online & web platforms, mobile applications, devices, chatbot or other)Experience with multiple channel design products (e.g., Adobe Experience Manager, Salesforce, GoogleAds, and others)Understanding of common Digital architecture frameworks and standards (e.g., “Liquid Box”, omnichannel, SEO)Understanding & experience using data & analytical concepts to support modern Digital architecturesExperience creating Digital policies to support the standardized design and use of Digital systems Requirements:Communicates technical solutions to client or internal stakeholders through various project presentations, technical documentation, and f
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NDQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175035&xid=1266_46445
2y
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Our Client a leading Tech firm is seeking a Digital Solution Architect (DSA) to join their team in Randburg on a contract basis for 6 to 12 months. They offer stability, growth, attractive rates and an excellent working environment.The Digital Solution Architect (DSA) is responsible for the design of digital solutions and integration components within the Clients enterprise infrastructure. The DSA will collaborate with all other technology and solution disciplines to define Digital technology objectives, assess solution options and devise architectural solutions that achieve both strategic goals set by the Group Digital and Programme teams. The DSA will ensure all governing controls are applied in the design of solutions and will model them in the appropriate Architecture repository.Requirements Strategy Execution & Digital Ownership Translates strategic and business requirements into a usable set of digital solution architecture(s) (target & transitional). Provides SME architecture expertise and detailed knowledge of appropriate digital technologies used to guide solution development, and achieve consistency of integrated digital design across the application portfolio, supporting the Clients Digital EA roadmap as defined by the Digital EAEnsures the digital solution architecture(s) align to the enterprise architecture, and that all existing channel assets are identified, stewarded and leveraged across the business as appropriateDefinition and applied use of appropriate Clients Digital solution frameworks, reference models, standards, policies and practicesSetup, implementation and use of standard Clients Architecture tools used to design and communicate digital solution architecture(s)Ensure a focus on use and refinement of digital solution design quality standards such as (not limited to) engagement technology standards, Digital data exchange standards (B2C, B2B), Digital experience standardsDrives communication and use/alignment of the target digital solution architecture (Blueprint) across Clients stakeholdersProvides enterprise-wide assurance over the integrity and appropriateness of Digital solution architecture designs, using Clients approved standardsMonitors emerging industry Digital platform and technology trends, assessing impact on existing Digital solution designs, positioning improvements to the Clients environment where appropriate by means of the appropriate governance forumsContinued alignment of Digital solutions with the Digital Enterprise Architect, delivering related solution design activities as per the Enterprise Architecture BluePrint and RoadmapDigital channel representative in architecture and design related forum(s), presenting all related Digital Solution designs for ratificationDelivery Planning, Design & Implementation Coordinate new digital architecture activities across Clients stakeholders, ensuring they are consistent and well integrated
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2y
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Our client, a leader in the safety and security industry, requires the services of a talented and experienced Human Capital Business Partner to service the Contact Centre. The HCBP will provide Human Capital advice and support to the Business Area Heads and their teams and work closely with the business unit/department to define and translate Business Unit strategy into specific Human Capital actions and additionally, defines Human Capital support requirements and work with the rest of the Human Capital team to meet these requirements.
* Advising, coaching and supporting line managers and staff on employees on the full range of HC functions and services - including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organizational design and academic probation — to ensure consistency with relevant legislation and company HC policy and procedures
* Undertaking specific projects, in consultation with line management, to facilitate HC activities and enhance client service
* Providing timeous and relevant HC management information
* Delivery on staffing sourcing — ensuring high quality employees’ staff for the business unit/department
* Implementation of the full performance management cycle in the business unit/department
* Driving the values and creation of a great working environment at business unit/departmental level
* Help identify, prioritize and build organizational capabilities, behaviours, structures, and processes
* Implement Human Capital Policies and Procedures (Employee Relations, Recruitment & Selection) at business unit/departmental level
* Handle employee relations/dispute resolutions in areas of responsibility including CCMA/Labour court matters.
* Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation - recruitment, psychometric assessments, induction, L&D, EE planning, retention, career management, rewards etc
* Support line management in forecasting and planning the talent pipeline requirements in line with the business unit/departments strategy
* Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
* Facilitate and promote employee engagement and feedback, in line with the company’s vision to be employer of choice
* Provide expert advice and coaching to employees where appropriate
* Human Capital Reporting
* Identify and Implement change interventions.
* Administer skills audit processes to identify the skills needs of the organisation and report on it.
* A degree in Human Resources Management, Labour Relations or Industrial Psychology or equivalent qualification
* MAP or similar Management Development Programme will be advantageous
* Minimum 5 -7 years’ experience as a Human Capital Generalist, supporting Contact Centres
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxNTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176652&xid=1555_21522
2y
1
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An excellent opportunity has become available Intermediate Web FullStack Developer within the medical / health technology industry. The role is based in the Randburg area.
Do you see the soul of JavaScript and live at driving the full software lifecycle, from concept to development? You share our obsession with delivering the best user experience, and are comfortable with frontend coding languages, development frameworks, and third-party libraries?
* Hands-on job and you should be comfortable working in smaller teams and taking greater ownership of your work
* Must have coded across the development lifecycle
* Responsible for designing and developing new features as well as fixing bugs
* Develop innovative technologies
* Conduct a lot of research and solve a wide variety of problems that have never been solved before
* Diploma, Bachelor’s or Masters degree in Computer Science, Information Systems, or equivalent
* Typically 2+ years’ experience or more
* Extensive knowledge in developing applications using Angular or React, as well as complex integrated fields and formats
* Experience in backend end tooling workflows Node JS (NPM) & front end state management tools such as NGXS (Angular), Redux (React)
* Expertise in using IDE’s such as Cloud-IDEs, IntelliJ, Visual Studio Code, Visual Studio 2019 Professional, Android Studio
* Expertise in Angular 10+, Vue.js, Typescript + other modern JavaScript tools, RESTAPI, Cypress or other automated testing tools, Atlassian tool suite (Jira, Confluence), Node.js & React.js, Bootstrap, Cloud Technologies, preferably AWS, HTML, CSS, JQuery, MongoDB
* Highly skilled in Angular 10+, Typescript + other modern JavaScript tools
* Have a thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
* Extensive knowledge of CSS and JS methods for providing performant visual effects and always keeping the framerate above 30fps
* Knowledge of SEO best practices for apps
* Experience working with MongoDB or other noSQL DBS
* Security + GDPR + POPIA are part of your development cycle
* Any experience in AWS Cloud Tech, AWS developer associate certification, or AWS Serverless development is a bonus. Experience working with AWS cloud services including and not limited to: API Gateway, Lambda, S3, RDS, VPC
* Experience with writing extensive unit tests using automated TDD tasks & Creating e2e test suites for all components and running them
* Familiar with RESTful APIs and JSON to interact with backend systems
* Experience using testing frameworks (Selenium/Jasmine/Karma/Jest/Cappuccino/etc) and writing clear unit tests for all functionality
* Have an awareness of Agile / Scrum methodologies or have worked in an Agile / Scrum team. Also be familiar with Atlassian tool suite (Jira, Confluence)
* Extensive experienc
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2y
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• To ensure that the design of IT security architecture as well as appropriate security controls are in line with company policies, processes, standards and procedures.
• The incumbent will also ensure that proper and adequate IT technology and tools are in place to enforce these controls.
• Responsible for the design, implementation, and operational aspects of the Data Centre Network Security environment for the company.
Drive business profitability in the context of cost management through Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Develop financial model for charge-out for all components to ensure relevant income are generated
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
• Develop appropriate strategic plans for the network design and architecture by executing plans and all changes required to optimise business network
• Monitor changes in legislation, regulations, initiatives, and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
• Identify all the components within the network by defining benchmarks for latency and utilisation of network components
• Implement network changes during defined slots and at appropriate times by executing all changes
• Ensure all network testing and analysis of network facilities are executed and findings used to increase efficiencies in the business
• Produce multi-network designs, design policies and applications for the business
• Manage own development to increase own competencies
• 5-6 years’ experience in IT Network Security
• Expert knowledge of Cisco Next Generation Firewalls, remote access VPN and associated security technologies.
• Essential to have an excellent understanding of best practices in layered Network security appliances, devices, and components.
• Strong Network troubleshooting skills
• Must have a very good knowledge of security trends and technology changes.
• A knowledge of complementary Cisco technologies like ACI and Tetration or cloud services {Azure/AWS}, would be advantageous.
• CCNA or CCNP certifications will be an advantage
Market Related
• 5-6 years’ experience in IT Network Security
• Expert knowledge of Cisco Next Generation Firewalls, remote access VPN and associated security technologies.
• Essential to have an excellent understanding of best practices in layered Network security appliances, devices, and components.
• Strong Network troubleshooting skills
• Must have a very good knowledge of security trends and technology changes.
• A knowledge of complementary Cisco technologies like ACI and Tetration or cloud services {Azure/AWS}, would be a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3Mzk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193742&xid=1555_27398
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Randburg - The incumbent will be responsible for the active and suitable tracking, auditing and management of the Signa Group and subsidiaries information, records and documents life cycle – from their creation right through to their disposal, including all aspects of relevant legal and statutory compliance related to information management.Job Requirements: QUALIFICATIONS & EXPERIENCE? Grade 12 (Matric)? Computer literacy with Google Suite, MS Office /O365? Course certifications in the use and application of the Google software eco system? A relevant diploma or certification in respect of Information, Records Management, Business KnowledgeManagement / Archives or a related discipline? Demonstratable experience in an Information Management role.? Familiarity or certification or experience within the knowledge domains of the POPIA Act and or datasecurity and privacy? 3 years or more Record Management experience? Prior experience in the disciplines of Internal auditing or IT security compliance will be advantageousDUITES & RESPONSIBILITIESThe duties include the following:Scope: ALL Electronic and paper-based documentation / records generated, shared or persisted with the Group1. RDMS doc & record Administrationo Provide leadership and oversee the business function of “Document Management / Recordretention & Compliance” with the Groupo Conduct Information system administrationo Ensure Protection of Personal Information Act 4 of 2013 (POPI) compliance, auditing and controlas a support to the Information Officers in the companyo Enforce Records and Document Management System (RDMS) and POPI rules2. RDMS Security & Compliance Managemento From a document sharing and design perspective, assist with system security requirementsto ensure information security and avoidance of breaches of personal and company informationsecurityo Act as the central liaison to own and report on data breaches reported within the Group entitieso Assist and co-sign off with any change requests made by the entities in respect of theirrespective folder structureso Annually review and update all IT and information policies3. RDMS Communication and Change Managemento Act as the responsible party to communicate the objectives of both POPIA and the RDMS systemto Business Units.o Collaborate and interact with Group IT to assist with PC file sync methods and issues thatmay hinder effective use of the collaborative tools (RDMS)4. Stakeholder Engagemento Attend and report the RDMS folder statuses to the IT Governance and Steering committeeo Provide appropriate support to internal teams as required.COMPETENCIES & SKILLS? Someone with IT understanding that can navigate information systems and understand the bigger pictureand implications of any changes that are made.? Can look at the back end and understand what they see and what needs to be done? Familiarity with the following software: TeamViewer, Windows and Google drive, MS Office/ Office365 +Sharepoint online so that when a user needs
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The successful candidate will be responsible for the overall function of the company’s Business Unit (BU) and Group Reporting; including financial reporting, financial planning and analysis and tax management
KEY RESPONSIBILITIES:
Responsible for consolidation of the BU and its subsidiaries
Manage and review the completion of the month end requirements within deadlines
Management of Financial Planning and Analysis for Budget and 24 month rolling forecast
Management of Treasury and cash flow forecasting
Preparation of financial accounting position papers on the accounting treatment of issues noted in monthly and external audit reporting processes
Attend monthly financial reviews with all business units to identify and drive correction of any issues noted, including providing advice on implementation of required controls
Assist in managing internal and external auditors - ensuring compliance requirements and deadlines
Preparation of the interim and year end instructions to ensure smooth audit process
Review of the statutory and supplementary financial packs, supporting schedules reports for half-year and full-year audits and managed the AFS process with FSS
MANAGE A TEAM:
Develop a high performing team by embedding formal performance development, coaching, mentoring and knowledge sharing
Create and drive a culture of continuous improvement to elevate the performance of the finance function
Approve leave requests for team members and create leave plan to ensure adequate coverage
QUALIFICATION REQUIRED:
Qualified Chartered Accountant (CASA)
EXPERIENCE / SKILLS REQUIRED:
6 years experience in a Financial Accounting Reporting role
At least 4 years’ experience in managing a team
Demonstrable experience in developing a high performing and independent team
Experience working in multinational listed group
Budget and forecast consolidation, analysis, and presentation
Sound SAP and HFM systems knowledge and experience
Intercompany accounting experience
Sound knowledge of taxation rules
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzU1ODZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1726722&xid=2323_5586
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: Are you passionate about customer service?Are you solutions driven? Are you a good listener?Are you a problem solver?Do you have excellent communication skills? If you answered yes to all the above, we want to hear from you! iSON Xperiences  is looking for customer driven individuals to join our team of successful contact center agents. Our agents support customers both locally and internationally for our clients in the Telecommunications.( Altron People Solutionsâ?? Business Process Outsourcing (BPO) and Customer Experience Technology (CXTech) business has been acquired by iSON Xperiences, a global organisation with headquarters in Dubai which is looking to expand their African footprint.)   If you are successful after moving through our selection process (Interviews; Assessments etc.) iSONXperiences will give you the opportunity to join our world class team. Where you will have access to the following:In depth training and guidance for the respective line of businessContinuous opportunities for training and development (i.e., Leadership development; soft skills; financial)Career growth opportunities within the contact centerRewards and recognition (Awards) for meeting performance criteria setOpportunity to join an employer centric organizationOpportunity to join a global award-winning organization: To be considered for opportunities within iSON xperiences you will need to meet the following criteria: Minimum Grade 12/MatricDiploma/Degree highly advantageousA drive to provide excellent Customer Service/Customer FocusedExcellent communication skillsExcellent ListenerProblem SolverTech SavvyA willingness to learn and grow
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ2NzU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1157762&xid=1108_46755
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Tracker requires the services of a Specialist: Security reporting to the IT Infrastructure Department to serve as a go-to technical resource and advisor who offers meaningful technical solutions, quickly resolves complex issues and provides technical leadership. The Security Specialist will also aid in day-to-day security operations and audit compliance operations for IT Security Operations Team, primarily focusing on cybersecurity incident response
*Key roles and responsibilities:*
* Manage the monitoring of networks for security breaches and investigate cyber security incidents as reported
* Responsible for undertaking vulnerability scans and managing the progression of corrective actions with other IT Services teams, monitoring progress on implementations
* Responsible for preparing incident response reports for senior management community documenting security breaches and offering mitigations to resolve
* Using Microsoft security tools and features, be the first port of call for security alerts and events
* Participate in security investigations and compliance reviews, as requested by internal or external auditors
* Support cyber incident response actions to ensure proper assessment, containment, and mitigation.
* Support cyber investigations and contribution to large- and small-scale computer security breaches.
* Develop and deliver mandatory Cyber Security Awareness training for all employees
* Responsible for disseminating and promoting general understanding of cyber security issues and policies
* Work with colleagues in other technology departments as well as the business and product offices to establish effective, productive business relationships.
* Support the audit of the systems security, ensuring appropriate licensing, legislation and policies are implemented, complied with and maintained
* Research the cyber security trends, both internal and external
* Share the responsibility of the integration of cyber security best practices into existing processes and procedures and facilitate updates to these as required
* Define baseline security monitoring requirements for all new projects, services and applications joining the Tracker network
* *
* Academic qualifications in computer science, cybersecurity, or any related field.
* Recognised industry certifications in cloud security- CSA CBK, CCSP, CISSP.
* Practical knowledge of public cloud offerings such as AWS, Azure and GCP.
* MS Azure Security Engineer or relevant cloud security certification
* 3 Years’ experience in Cyber Security
* Ability to work in a team-oriented environment that is fast-paced and demanding.
* Must be self-directed, have excellent initiative and organizational skills.
* Ability to handle multiple demands with a sense of urgency, drive and energy.
* Work well under pressure with the ability to deliver on time.
* Academic qualifications in computer science, cybersecurity, or any related field.
* Recognised industry certifications in cloud secu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE0MjYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1158701&xid=1555_14262
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The Legal and Compliance Officer reports to the Chief Financial Officer (CFO).
Primary purpose of the job includes: ensuring compliance with legislation, regulations, statutory; legal function and advising on governance i.e., reviewing and negotiating of contracts, drafting of commercial agreements, etc.; legal administration; compliance with regulatory bodies; any other administration tasks that may be requiredThe Legal and Compliance Officer reports to the Chief Financial Officer (CFO).
Primary purpose of the job includes: ensuring compliance with legislation, regulations, statutory; legal function and advising on governance i.e., reviewing and negotiating of contracts, drafting of commercial agreements, etc.; legal administration; compliance with regulatory bodies; any other administration tasks that may be required
* Oversee adherence to Companies Act
* Assist CFO with BEE compliance.
* Take minutes of meetings.
* Governance in audits
* Driving general corporate and administrative legal matters
* Maintenance of statutory documents
* Advise and review tender documents as and when required.
* Assist in the completion of tender documents.
* Review company policies and procedures and provide input.
* Corporate governance
* Reviewing, vetting, and negotiating contracts across all business lines, in particular with various service providers
* Drafting of various commercial agreements
* Drafting of resolutions
* Research
* Interpretation of legislation and regulations
* Compliance with statutory bodies, i.e., legislation, SARS, banks, tender-specific requirements, registered vendors
* Making applications of guarantee with specific requirements as instructed
* Reviewing of guarantees
* Maintenance of guarantee register
* Preparation and drafting of any transactional related documents, i.e., letter of intent/expression of interest
* Maintenance of legal claims against the Company
* Maintenance of compliance calendar
* Mentor SMMEs (legal compliance)
* Any other work that is given by the CFO.
* Completed tertiary qualification in BCom Law LLB
* Admitted Attorney of the High Court of South Africa
* Registered with the Compliance Institute of South Africa
* Minimum 2 years experience in Legal/ Screterial position
* Completed tertiary qualification in BCom Law LLB
* Admitted Attorney of the High Court of South Africa
* Registered with the Compliance Institute of South Africa
* Minimum 2 years experience in Legal/ Screterial position
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExMzEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1143919&xid=1555_11313
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Are you an aspiring Outbound Sales Supervisor looking for an opportunity to advance your career in an exciting and fast-growing start-up operation in the Insurance Industry?
If you are an effective communicator, driven and passionate team player, and result driven salesperson, we have the perfect job for you!
We are looking for an outbound Sales Team leader to be based in Randburg Offices.
* Must have a “go for it” attitude.
* Must have a team leader experience with proven track record.
* Leading from the front, motivating staff and ensuring high performing teams with targets being achieved and exceeded
* The successful person must be able to train the team to build a referral base, sell and upsell additional products on single call.
* Must have the ability to coach staff where needed.
* Previously or currently managed a team of 15 – 20 agents.
* Identify training gaps and work with training manager to facilitate training.
* Exposure with setting sales targets.
* Monitor the performance of the team and allocate work accordingly.
* Compile reports on the team’s performance to senior managers.
* MS Office experience
* Maintain required QA scoring and pass rates.
* Knowledge of Sales process.
* Ability to drive a high-performance culture.
* Previous experience in service and warranty plans will be advantageous.
* Must have completed Matric or Grade 12
* South African Citizen
* Clear criminal record
* Outbound supervisory and or junior team leader experience
Negotiable
* Must have completed Matric or Grade 12
* South African Citizen
* Clear criminal record
* Outbound supervisory and or junior team leader experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEyMDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148253&xid=1555_12066
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Tracker requires the services of a Manager: IT Infrastructure Systems reporting to the IT Infrastructure Department responsible to manage the Tracker Software Technology and Cloud Infrastructure, provide management and guidance to the cloud engineering and operations staff, focus on the implementation of new and enhanced services across Tracker’s various locations, and ensure high availability and quick resolution of the services delivered. Should you be interested in this challenge and meet the job requirements, please forward your application before the closing date.
* Manages enterprise cloud engineering team, recruiting, and mentoring the members of the team, both technically and for career growth
* Provides technical oversight across systems and architectures, with an emphasis on reliability, architecture, and automation
* Helps to drive the vision for the future of the Cloud at Tracker and reliability of applications and services running in the Cloud
* Provides a holistic view of the production environment for both technology and business management, working closely as a trusted partner with development team leaders
* Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution
* Communicates status to development teams, ensuring outstanding issues are tracked to closure, both for remediation and long-term resolution
* Consults with the primary stakeholders of the application in conjunction with development leaders and technical leads to better understand the objectives of the development teams
* Requires awareness of audit and compliance related issues
* Contributes to formulation of strategies for network growth and stability
* Champion initiatives to enable high availability for Business-As-Usual which includes monitoring, failover and resiliency
* Ability to handle incidents, problems and change at a global enterprise level
* Responsible for delivery of results which directly impacts the development teams
* A Bachelors degree or Equivalent IT Qualification or Diploma
* Mandatory Microsoft Training and Certifications; AZ-104; AZ-500; AZ-300:
* Experience and training of ITIL and CobIT
* Minimum 9 Years Working Experience
* 4 years of experience managing people in a technical environment.
* 4 years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7
* 5 years of experience with Networking and Security.
* Willing to work extended hours
* Willing to travel
* Ability to work in a team-oriented environment that is fast-paced and demanding.
* Must be self-directed, have excellent initiative and organizational skills.
* Ability to handle multiple demands with a sense of urgency, drive and energy.
* Work well under pressure with the ability to deliver on time.
* A Bachelors degree or Equivalent IT Qualification or Diploma
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE1MTU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162093&xid=1555_15159
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Tracker requires the services of a Team Lead: Databases reporting to the IT Infrastructure Department the incumbent will influence the technology strategy by aligning technical expertise and business needs to enhance IT service delivery. The Team Lead will work very closely with infrastructure operations teams to ensure that all necessary controls are in place to securely support the companys service offerings.
* Responsible for providing operational application database services to the organization.
* Responsible for designing and optimizing methods to store, analyze, utilize, and organize data associated with the applications portfolio.
* Owns, tracks and resolves database related incidents and requests
* Exemplify the desired culture and philosophies of the organization.
* Fulfills requests and resolves incidents within SLAs
* Reviews service-related reports (database backups, maintenance, monitoring) on a daily basis to ensure service-related issues are identified and resolved within established SLAs
* Responding to investigate database related alerts and escalations and working with others within the organization to come up with strategic solutions to recurring problems.
* Create and / or regularly update a backup and restore procedure and policy
* Maintain a record of system backup frequencies and backup times
* Perform regular tests of the ability to restore backed up data
* Monitor the backup hardware and software for correct operation
* Manage the procurement of media as required to implement the backup procedure and policy
* Ensure backups conform to best practice retention cycles
* Ensure tapes are stored off-site at Metrofile
* Ensure All critical Business systems are replicated at DR
* Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software
* Manage Infrastructure DR Plan
* Manage DR Datacenter availability and stability
* Manage DR connectivity
* Manage DR capacity
* National Diploma or Degree in Information Technology
* Production implementation experience desired.
* 5 years’ experience in SQL as a DBA, including server architecture and administration
* Microsoft SQL Server certification
* MCDBA and / or MCTS certification
* Extensive knowledge of database security and associated best practice.
* Strong documentation skills and able to define processes
* Strong documentation skills and able to define and follow process
* Experience with SQL server capacity management, load balancing, clustering and associated technology
* Willing to work extended hours
* Willing to travel
* Ability to work in a team-oriented environment that is fast-paced and demanding.
* Must be self-directed, have excellent initiative and organizational skills.
* Ability to handle multiple demands with a sense of urgency, drive and energy.
* Work well under pressure with the ability to deliver on time.
* National Diploma or Degree in Information Technology
* Production implementation experience desire
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEyOTc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152021&xid=1555_12978
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