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The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply. Corporate services. Human Resource. Employee relations Head: collective bargaining Tcoe salary commencing from R1 062 055 per annum. Ref no: CS 94/22 Requirements: A relevant degree in Human Resources (Labour Relations) or Law, whilst a postgraduate qualification in Labour Law or Labour Relations is preferredExtensive experience in a collective bargaining environment and labour dispute resolutionThe ability to operate within the broader labour relations/dispute resolution environment.Key performance areas: Co-ordinate the collective bargaining function within a large and highly unionised environmentCo-ordinate, monitor, manage, give strategic advice on and implement the Citys collective bargaining strategy and the processes necessary for engagement with organised labour so as to ensure that all internal and external factors which impact on and influence the Citys collective bargaining strategy are contained within the broader collective bargaining framework and environment within the CityCo-ordinate negotiations, advise in matters of mutual interest and related disputes, and in both internal and external forums, thereby ensuring good employee relations with unions.Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated. By submitting your application for a position at the City of Cape Town, you are consenting that the personal information submitted as part of your application may be used for the purposes of the Recruitment and Selection process. Closing date: 22 April 2022 Please quote the reference number of the vacancy in all communications.Certified copies of qualifications must be available on request.Copies of supporting documents will not be returned.Kindly note that applications will not be acknowledged in writing.Visit our website at www.capetown.gov.za/careers No late applications will be considered.If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNDk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213424&xid=1320_13498
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Our client, a retail organisation is looking for an experienced Carwash Manager to join their team in Kuilsriver. Job descriptionWe are looking for a car wash manager that will be responsible for overseeing the day-to-day operations of their car wash. Ensure that everything runs smoothly and effectively, from staffing to equipment maintenance to customer service. The manager will also be involved in marketing and sales efforts to attract new customers or retain existing ones. This might include advertising campaigns, special promotions, or other initiatives designed to increase revenue and profits. Responsibilities:Training employees on proper techniques for washing vehicles, using equipment such as buffers and waxesSupervising employees to ensure that they are performing their jobs correctly and efficientlyManaging inventory of supplies, ordering new supplies as neededExplaining insurance terms and coverage to customers who are signing up for plansMaintaining clean facilities, ensuring that all equipment is functioning properly, and hiring staff as needed to meet demandConducting market research to identify trends in car washing techniques and equipmentEstimating costs of labour and supplies needed to complete jobs, and monitoring inventory to ensure that supplies are adequateTraining new employees on company policies, procedures, and safety protocolsPlease note, only shortlisted candidates will be contacted Core Competencies:Good people’s skillsManaging your time and attendance correctlyApplying attention to detailGood communication with stakeholders and employeesHigh emphasis on Quality of workHigh emphasis on complianceHigh emphasis on taking responsibility for work
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg1NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778598&xid=1109_183854
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About our client Our client is the UK’s most awarded VoIP provider for small and growing businesses. As the challenger, they are all about changing the current industry practices, because it’s NOT okay to lock small businesses into 36-month contracts, charge them hidden costs and ugly cancellation fees, raise their in-contract prices, etc. They want to give small businesses a better digital communication product with support than what is traditionally only available to big companies. That’s what inspires them.This is an opportunity to join the senior management team of a leading company with over 8 Industry Awards won in the last 12 months. Their mission is simple - to become UK’s No.1 VoIP and Broadband provider to small businesses with unrivalled service levels.Your Responsibilities: Take full ownership of Service Provisioning and Support teams and report daily metrics to CEO as part of the Senior Management team.Ensure the right team structures, processes and target KPIs are in place and continually review and fine-tune them to ensure bOnline is well positioned to provide the highest customer satisfaction levels and NPS.Maintain an obsessive focus on KPIs/Analytics, automation of manual processes and migrating customers to self-care (customer portal) options. Requires close collaboration with Business Analysis and Development teams.Monitor all team metrics obsessively, set clear KPI targets and meet with each team leaders daily to ensure all teams are on top of their daily Churn Prevention Metrics with actions agreed daily to resolve backlogs and alerts.Coach and motivate Team Leaders to get them to perform at their full potential with effective support, guidance and coaching.Create an energetic buzzing work environment with a passion for delivering outstanding customer service through outstanding NPS and Customer Reviews leading to high customer referrals.Promote a transparent, metrics-driven culture with a strong work ethic and values while creating also a energised and fun environment.Develop future Team Leaders internally by focusing on hiring the right people and creating the right structure and environment to develop them.Work closely with HR to improve current recruitment, onboarding and coaching and also to ensure compliance with company policies and procedures and for all other HR matters.Participate in development Sprint meetings to ensure all operations feature requests and bugs are prioritised to maximise customer satisfaction.Desired skills and character traits: Solid leadership and management abilitiesStrong analytical and problem solving skillsExcellent written and verbal communication skillsEnergetic, dynamic and quick thinkingBusiness or Engineering related degree or equivalentAt least 2 - 3 years of si
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2NzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240335&xid=1108_66735
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Intelligent Debt Management (IDM) Group, South Africa’s largest and multi-award-winning debt management company, has a position available for a content manager.We are looking for a creative, diverse, intelligent and energetic candidate to join the Brand Marketing Team to conceptualise, create and manage the content as part of the strategy for two of its main brands within the group.Key responsibilities:Conceptualise content aligned with the Brand, Marketing & Communication Strategy, for the main consumer facing brand. This includes but is not limited to blog / website copy, social media posts, email / SMS communications and marketing campaigns.Serve as main copywriter, giving creative/conceptual direction to internal and outsourced graphic, UI/UX designers and content creators (copywriters, multi-media creators, etc.)Apply brand governance by working closely with Internal and external SEO, CRM, digital, design and marketing teams to effectively represent the brand through campaigns and promotions; and Internal clients to deliver on their content and material needs and aligning them with the brandsAnalyse market trends and develop ideas on increasing brand awareness and digital content effectivenessAnalyse campaign results with the aim of yielding better responses/engagement with adapted brand messagingREQUIREMENTS 3-5 years’ experience in the finance industry, preferably within a content and digital marketing or another relevant marketing roleProven excellent copywriting, communications and presentation skillsExperience and knowledge of SEO and Content Marketing PracticeExcellent MS Office skills and good knowledge of Campaign Marketing Systems, Social Media and E-mail Marketing platformsKey competencies:In-depth understanding of brand and how content, in its different formats, must be aligned and applied to grow and lift the brand(s) within the target audiences (existing clients and the broader market).Ability to adjust messaging for different platforms and audiences Creative yet well-organised personality with a high level of attention to detailResult and objective-driven, with a “can do” attitude and willing to go the extra mileMotivated team player, that can also function well on their ownHigh emotional intelligence
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzMzAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212738&xid=1320_13300
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Volt Africa has an exciting and challenging position for a dynamic mid-level to senior SEO specialist who will be responsible for optimizing strategies for our client’s search engine results Responsibilities: Develop optimisation strategies that increase the companys search engine results rankingsResearch SEO keywords to use throughout the companys website and marketing materialsSet measurable goals that demonstrate improvement in marketing effortsMonitor daily performance metrics to understand SEO strategy performanceEfficiently communicate with other marketing professionals to align goalsCollaborate with others within the marketing department to manage SEO strategyWrite compelling and high-quality website content, including blog posts and page descriptionsUpdate content and website links for maximum optimisation and search engine rankingsREQUIREMENTS Two to three years of experience in successfully developing and executing SEO campaignsUnderstanding of search engine algorithms and ranking methodsExperience with SEO industry programs, such as Google Analytics or Adobe AnalyticsKnowledge of keyword research and data mining toolsAble to complete competitive analysis of other companies within the industryExcellent written and verbal communication skills (email, phone, etc.)Comfortable analysing high volumes of data on a daily basisFamiliarity with WordPress or other content management systemsExperience with other aspects of marketing, such as customer growth and promotion, is a plus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzMzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212767&xid=1320_13332
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We are currently looking for an enthusiastic, self-motivated marketing assistant to join our full-service in-house marketing team. The marketing assistant will be required to support the brand managers across all marketing activities for a staple of Lighting Brands under The Eurolux Group and to provide general marketing assistance to the Brand management team across all brands.Job description: Add and update all website and portal content .i.e. products, images, CADs, articles etc.Organise and administer events, CSI, promotions and competitionsManage all marketing collateral i.e. POS and promotional/gifting itemsGeneral assistance on checking of marketing collateral, packaging and cataloguesInteraction and liaison with media, service suppliers, marketers and internal departmentsAssistance across all digital and social media platformsAssist sales reps with requests i.e. signage and product information REQUIREMENTS Marketing or related qualification Excellent computer skills (MS Office Suite - Word, Excel, PowerPoint), OutlookGood communication skillsExcellent time management skillsHighly organised with strong administrative skills and the ability to multi-taskMeticulous attention to detail The ability to thrive under pressure and meet tight deadlinesWilling to take direction and able to work independently, demonstrating initiativeSelf-motivatedProactive with a can-do attitude and willing to go the extra mile
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwOTc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187185&xid=1320_10979
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Were looking for a candidate to fill this position in an exciting company.Information Seeking & Analysis Align closely with business and delivery stakeholders around strategic roadmaps. Assist to shape the demand for the specific area.Assist with lean business cases / PAC / Board approvals. Perform high-level analysis activities in the CE cycle (assisting to unpack Features, identifiy high-level impacts and dependencies etc) Ensures E2E processes are documented, understood & aligned with business and architecture. Solid understanding of E2E for area of responsibility.Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products. Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline. Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions. Produces innovative ideas or solutions that challenge traditional assumptions, and approaches ongoing developments from new perspectives. Devises, initiates and drives effective change initiatives in own area or department as well as across various disciplines Leadership, Facilitation & Influencing Collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency. Promote best practices and persuade stakeholders to change practises and consider other alternatives.Coaching and mentoring for BAs in BA tools, standards, best practices, processes and delivery.Promoting a culture of collaboration and cross-discipline engagement within the teamEnsures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition. Lead a team of BAs Communication, Building & Maintaining Relationships Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills Foster a partnership between business stakeholders, delivery teams, architecture and the rest of the BA communityIdentify business and organisational constraints affecting options for change. Align with the PMO and Business on upcoming projects, initiatives and work request, so that we can start planning and communicating this, and anticipate resource requirements to ensure that resources are brought on board / assigned timeously. Collaborating with all disciplines and benchmarking value adding solutions. Evaluate and improve solution assessment and validation. Eliciting and analysing cultural, business and organisational constraints effecting options for change. Continuously support the business environment and provide recom
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxOTg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186933&xid=317_201984
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This doctoral research project aims to investigate the relationships between habitat and morphological processes primarily via numerical modelling. The project will shed light on the effects of floods and sediment supply/deficit on habitat quality and quantity. The analysis should target different river settings representative of Alpine regions. This doctoral project will be part of the interdisciplinary research program Hydraulic Engineering and Ecology among different Swiss research institutions.The starting date is negotiable with the latest start in autumn 2022. The planned project duration is 4 years.Application closing date is 30th April 2022.Greenpeace MENA (Middle East and North Africa) is the latest organisation in the Greenpeace network that now consists of 26 independent national/regional organisations in over 55 countries across Europe, the Americas, Africa, Asia, and the Pacific, as well as a co-ordinating body, Greenpeace International.The Fundraising Director is responsible for maximising income from individuals by inspiring and engaging audiences and developing long term committed relationships. We aim to build a cost effective, ethical, and sustainable fundraising base to meet the needs of Greenpeace MENA.This position requires the employee to have a flexible approach and the ability to adapt and work in different and challenging work and cultural environments, which may include flexible arrangements working in challenging field and frontline work environments.The UCL Institute for Risk and Disaster Reduction (IRDR) is an exciting cross-UCL Institute, which leads research, knowledge exchange and teaching in the fields of risk and disaster reduction and humanitarian action. By providing a focus for UCLs activities the IRDR, with its breadth of disciplinary emphasis, promotion of novel multidisciplinary research and translation into practice, aims to assume a role of leadership both in the UK and internationally.The main purpose of the job is to carry out research, teaching and administration within the IRDR, especially in the broad area of geophysical hazard risks and resilience, and to contribute to curriculum development and teaching on the IRDR. This is an open-ended academic position, available from September 2022.The postholder should hold a PhD in a relevant field. They should have a track record of high-quality research and research impact especially in the broad area of geophysical hazard risks and resilience. They should have the ability to deliver public presentations, as well as the ability to write clearly for a range of audiences. They should be committed to high quality research, teaching, and fostering a positive learning environment for students. The appointment will be made at Professor (Grade 10) level.Applicants should apply online. To access further details about the position and how to apply please click here .The UCL Instit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyOTM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1237479&xid=317_202938
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* 3+ years’ experience in a high-performance environment in merchandising, content strategy, marketing.
*Key responsibilities will include:*
* Working closely with the Divisional Heads, Discovery Team, and Marketing to measure and direct on-site traffic to feature categories and product ranges that ensures continuous visibility of all inventory classes, full margin products, seasonal and trending products, mark downs and new launches in line with business objectives.
* Optimise and work together with discovery team and catalogue product team to continuously improve the integrity of navigation on site, app navigation and search optimisation.
* Measure and improve the performance of all site merchandising assets, including landing pages and CMS tools, by evaluating the performance of each merchandising initiative and deployment.
* Launch new strategic themes and merchandising assets including seasonal landing pages and anchor promotions.
* 3+ years’ experience in a high-performance environment in merchandising, content strategy, marketing.
* Ecommerce experience is advantageous.
* Bachelor’s Degree or Diploma required
* Strong competency in analytical tools
* Experience with website optimisation and engagement tools preferred.
* 3+ years’ experience in a high-performance environment in merchandising, content strategy, marketing.
* Ecommerce experience is advantageous.
* Bachelor’s Degree or Diploma required
* Strong competency in analytical tools
* Experience with website optimisation and engagement tools preferred.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ5ODEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1236150&xid=1555_49810
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* Developing, implementing and monitoring overall HR strategies, systems, tactics, procedures and initiatives across the organization, which is aligned with the overall business strategy.
* Support current and future business needs through the development, engagement, motivation and preservation of human capital.
* Ensure legal compliance throughout human resource management.
* Ensure timeous submissions – EE reporting, WSP & ATR submission, etc.
* Interpreting, complying and conduct quality advice on HR related matters in accordance with the relevant legislation.
* Ensures that the HR procedures are administered fairly and consistently as per the policies and procedures.
* Ensure all employee related documentation (i.e. employment contracts, transfers, promotions, terminations, etc.) is accurate and complete
* Manage and timeous follow through of recruitment and selection process
* Retention/talent management and succession planning
* Oversee and manage a performance management system that drives high performance
* Work with the training department to ensure the training plan is drafted on an annual basis, and ensure value-add training takes place
* Ensure, in cooperation with the IR Manager, that all managers are trained and developed in the necessary HR & IR requirements and policies on an annual basis or as the need may arise.
* Draft and or review and update HR policies and procedures on an annual basis.
* Ensure a climate of trust, cooperation and ethical conduct exists between the HR department and other departments
* Remuneration and benefits management
* Submit monthly, quarterly and any other related reports as requested by management.
* Monitor and advise on Occupational Health and Safety as per relevant legislation.
* Monitor and advise on community projects and activities
* Coordinate social and cultural activities for employees (with specific focus on maintaining a good moral)
* Nurture a positive working environment and look after the employees’ wellbeing
* Grade 12
* HR Management NQF Level 7 Degree or higher
* Registration with the SABPP (not a compulsory requirement)
* Valid Unendorsed Code EB Driver’s License (previously Code 08)
* Advanced computer literacy skills (MS Office)
* SAGE 300 People (will be advantages)
* Proven work experience as an HR Manager or similar role
* In-depth knowledge of labour law and HR best practices
* Business acumen
* Dispute resolutions with exposure and experience in CCMA
* Grade 12
* HR Management NQF Level 7 Degree or higher
* Registration with the SABPP (not a compulsory requirement)
* Valid Unendorsed Code EB Driver’s License (previously Code 08)
* Advanced computer literacy skills (MS Office)
* SAGE 300 People (will be advantages)
* Proven work experience as an HR Manager or similar role
* In-depth knowledge of labour law and HR best practices
* Business acumen
* Dispute resolutions with exposure and experien
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ0ODg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1234218&xid=1555_44888
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* *Bachelor’s Degree or Advanced Diploma (Commerce, Finance, Mathematics or Economics degree preferable)*
* *3-5 years Commercial / Retail experience specifically in Planning*
* Implementation of Planning systems and processes
* Oversee the In-stock function including demand planning, ordering and capacity management in line with department strategy
* Deliver accurate insights and reports on a timely basis on which department managers can base commercial decisions and deliver on revenue and margin plans
* Create sustainable In-stock systems and processes in partnership with central analytics, technical and product teams
* Planning management to support department procurement cycles including but not limited to; seasonality, promotion planning, reaction, import purchasing & continual replenishment
* Develop & own the bottom-up budgeting plan cycle and reviews in line with performance, margin, stock turn & departmental strategy objectives
* Own and compile the annual retail sales budget, quarterly plan, working plan as well as on-going reforecasting at category and product levels to ensure budgets are achieved
* Manage end to end inventory availability and inventory health including improved in-stock rates (availability), inventory planning at categorisation, systematic forecasting, markdown and clearance provisions, return to supplier activities and warehouse space management
* Drive complex business analysis that identifies opportunities to improve cost structure and profitability, focusing on continual contribution margin improvements.
* Lead a team of buying assistants; hire, manage and develop a team
* Support the operations team in delivering a world-class customer experience – monitor and scrutinise department returns, defects and write offs, supporting the customer service team on product queries and resolving any customer complaints
* Proven track record in planning, inventory management and forecasting
* Proven track record in spend management (OTB, Margin management, mark down controls)
* Strong numerical and analytical aptitude, and high proficiency creating and managing advanced models
* Strong proficiency in using analytical tools (Microsoft Excel, SQL, and statistical software
* Experience with process improvement techniques
Experience in implementing Planning systems and processes
* Proven track record in planning, inventory management and forecasting
* Proven track record in spend management (OTB, Margin management, mark down controls)
* Strong numerical and analytical aptitude, and high proficiency creating and managing advanced models
* Strong proficiency in using analytical tools (Microsoft Excel, SQL, and statistical software
* Experience with process improvement techniques
Experience in implementing Planning systems and processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQzODMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1233782&xid=1555_43831
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Do you want more than “just another job?’’ Have you been looking for that ideal opportunity that allows you to venture into the marketing research world? Marcus Evans is expanding its marketing department and we are looking for strong candidates to join our research team.
To provide relevant, accurate, reliable, valid and current information of our potential clients, this is essential for the company’s marketing campaigns. Duties will include:
* Identify & target the top organizations in an assigned market region
* Conduct telephonic and internet research
* Build and maintain the data quality of our contacts database
Genuine passion and enthusiasm with a strong grasp of these basic requirements:
* Recognised degree or diploma in any discipline, Fresh graduates are encouraged to apply
* Fluent in English, Competency in other languages is beneficial
* Excellent communication and interpersonal skills
* Willingness to adopt to a performance driven culture
* Must be computer literate and proficient in Microsoft Office applications
* Comprehensive induction training, ongoing mentoring, plus continuous on-the-job training and development
* Promotion up the ranks is achievable with consistent high performance
* Professional work environment
* Basic salary +Commission +incentive schemes
Genuine passion and enthusiasm with a strong grasp of these basic requirements:
* Recognised degree or diploma in any discipline, Fresh graduates are encouraged to apply
* Fluent in English, Competency in other languages is beneficial
* Excellent communication and interpersonal skills
* Willingness to adopt to a performance driven culture
* Must be computer literate and proficient in Microsoft Office applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQzNDU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1233676&xid=1555_43455
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If you have sound infrastructure architecture experience and a proven record for creating and delivering high-quality solutions, in support of the business strategy and requirements, then join our commitment to developing and maintaining world-class IT solutions. With a robust strategy focusing on people, process, and technology, we believe that our culture and the quality of our people are our greatest strengths. As such, we need to employ top talent to support our key business functions
Assist with the development and execution of the Information Technology (IT) Strategy.
Manage and drive delivery of the IT Strategy with the Business, Technology, and Development teams and external partners.
Develop and promote solid Infrastructure architecture standards and practices throughout the Group.
Develop cloud design principles and policies to drive consistency.
Promote security principles in areas such as infrastructure, applications, cloud technologies, and endpoint computing.
Establish suitable governance frameworks to guide and govern technology consumption, adoption, and management activities.
Advise management in relation to information security issues, processes, products, and services.
Define and manage IT policies and strategies based on future expectations and historical trends.
Track and manage budgets for IT strategy, projects, and operations.
Oversee design and operations changes to ensure alignment of development solutions and architecture to best practice.
Research and evaluate emerging technologies including cloud and Anything-as-a-Service.
Continuously analyze technologies, suppliers, and processes to drive efficiency and inform business decisions.
Review and manage contracts and agreements with service providers and vendors.
Plan, create, and implement innovative technology.
Ensure all initiatives are aligned to defined business needs.
An instrumental part of devising ICT strategy.
Improved infrastructure.
Team member providing input towards the setting of operational budgets and forecasts.
Function as Technical Lead across multiple projects: datacentre refresh, disaster recovery.
The draft scope of works across ICT project delivery.
Identify technical solutions to address issues affecting business performance.
8+ Years of relevant technology and management experience.
Experience in full IT lifecycle including Change and Risk Management, Infrastructure Architecture, Service Delivery, and Software Development.
Experience with frameworks and standards such as ISO27001, NIST, ITIL, and COBIT.
Proven experience managing high-quality teams within an operations and development organization.
Strong understanding of technical architecture, design, and delivery of Enterprise and Cloud technologies.
Technical design and integration experience within a large division/organization.
Comprehensive background knowledge of cloud architecture platforms such as AWS, Azure
Must be assertive with
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQxMjAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1232867&xid=1555_41202
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Do you want more than “just another job?’’ Have you been looking for that ideal opportunity that allows you to venture into the marketing research world? Marcus Evans is expanding its marketing department and we are looking for strong candidates to join our research team.
To provide relevant, accurate, reliable, valid and current information of our potential clients, this is essential for the company’s marketing campaigns. Duties will include:
* Identify & target the top organizations in an assigned market region
* Conduct telephonic and internet research
* Build and maintain the data quality of our contacts database
Genuine passion and enthusiasm with a strong grasp of these basic requirements:
* Recognised degree or diploma in any discipline, Fresh graduates are encouraged to apply
* Fluent in English, Competency in other languages is beneficial
* Excellent communication and interpersonal skills
* Willingness to adopt to a performance driven culture
* Must be computer literate and proficient in Microsoft Office applications
* Comprehensive induction training, ongoing mentoring, plus continuous on-the-job training and development
* Promotion up the ranks is achievable with consistent high performance
* Professional work environment
* Basic salary +Commission +incentive schemes
Genuine passion and enthusiasm with a strong grasp of these basic requirements:
* Recognised degree or diploma in any discipline, Fresh graduates are encouraged to apply
* Fluent in English, Competency in other languages is beneficial
* Excellent communication and interpersonal skills
* Willingness to adopt to a performance driven culture
* Must be computer literate and proficient in Microsoft Office applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM3NTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231422&xid=1555_37500
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Our Client, a leading Financial Services Company requires a Scrum Master to join their BI Team
Responsible for enforcing the rules of the scrum, removing impediments from their team while promoting self management and constantly improving standards of work
Structure, plan and deliver on BI Platform initiatives
Assemble delivery scrum teams as required to deliver on the portfolio of initiatives
Work closely with leadership to define and prioritise the platform portfolio
IT or Engineering Degree
Project Management Certification
7 Years of Scrum Master and Technical delivery leadership experience
Experience in a Dev Ops environment
Experience in delivering BI Products
Good understanding of agile software development methodologies
1 - 2 Monthly (ZAR)
IT or Engineering Degree
Project Management Certification
7 Years of Scrum Master and Technical delivery leadership experience
Experience in a Dev Ops environment
Experience in delivering BI Products
Good understanding of agile software development methodologies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM2MjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229914&xid=1555_36212
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Our client is looking for a Sales Representative to join their team.Duties and Responsibilities: Deliver on Regional volume and value. Support and motivate Business Partners by training their Teams, both in classroom and via Trade visits, manage and drive their stock replenishment all while nurturing and developing the relationshipEnsure that strategic customers are called on regularly by following a call cycleTo ensure continuous product availability in both partners and outletsEnsure sufficient stock rotation across channels and partnersTerritorial asset management for coolers and others.Identify strategic customer and ROI opportunities for asset placementIdentify, create, and implement ad hoc customer promotion solutions e.g. Meal combos in conjunction with the internal relevant stakeholders.Establish, develop, and maintain positive business and customer relationshipsAssist in the implementation of all national or regional key account promotionsPerform cost-benefit and needs analysis of existing/potential customers to meet their needsReach out to customer leads through cold callingResolve customer complaints by investigating problems and finding solutionsKeep management informed by submitting all required reports, weekly, monthly, and annual territory analysis, and feedback i.e. best practices and competitor and promotional trendsContinuously improve through feedbackMonitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Utilize free stock (Liquid Leverage) and sample stock to generate sales volume, instore presence, build instore displays and enable brand buildingMeticulously submit all required administration, as requested, on time & in fullLiaise regularly with our Distributors and merchandising partnersManage the sampling for the territory based on channel, outlet and target consumer, to drive sales volume and product exposure.Manage and nurture customer relations and assist/educate business partners, distributors, agents, and their sales teams to be the be best representatives of the brand.Excellent sales and negotiation skills.Excellent communication skillsGood organizational and time management skills.The ability to work well on your own and as part of a teamPrevious Customer Service experienceFlexibility Availability whenever requiredConfident and energeticExcellent sales and negotiation skills.Excellent communication skillsGood organizational and time management skills.The ability to work well on your own and as part of a teamPrevious Customer Service experienceFlexibility Availability whenever requiredConfident and energetic2 years sales experience in beverages or FMCG with credible quality referencesExcellent Computer literacyThe a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NTY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216819&xid=1109_85568
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Our client a Global Tech firm is seeking a Senior Security Solutions Architect to join their team in Cape town. They offer stability, growth, attractive salary, Benefits, exposure and an excellent working environment.This position participates in the ongoing security assurance, architecture design, security controls, incident response, security awareness and ISMS programsThe Security Solutions Architect offers detailed technical support to ensure the security capability within the assigned business area.Designs a complete and complex framework, system or product. Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility. Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses. Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems. Provides multi-layered technical expertise for next generation initiatives.Key Roles and Responsibilities:Offer detailed technical support in multi-platform IT environments and perform analytical assignments.Work on strategic projects to identify and investigate opportunities to use emerging technologies.Identify areas for improvement by reviewing new and existing information technology projects for compliance to it architecture.Work closely with users and other architects to define the requirements of an application and specifying an optimum design for subsequent development.Work with department heads and other managers to champion the priority of security initiatives.Deliver a center of excellence for information security, offering internal consultancy, advice and pragmatic assistance on information security risk and control matters throughout the organisation and promoting the advantages of managing information security risks more efficiently and effectivelyParticipate in the delivery of a layered defence strategy to protect our assets.Support peers in the design and build of an advanced security operations function.Provide subject matter expertise by advising on security architecture and riskMitigate enterprise vulnerabilities and reduce attack surface vectors identified through security reviews and controls implementation/Execute risk assessments, security architecture design reviews, and project security reviews, ensuring key applications and products are assessed for risk.Document and map the architecture of current security infrastructureOversee the design and operation of related security controls and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations.Knowledge, Skills and Attributes:Developed technical capability across a broad range of security products / solutionsAbility to map business needs to technology solutionsUnderstandin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgyMzcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211108&xid=1109_82370
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DUTIES AND RESPONSIBLITIES * Maximising profitability by effectively managing wages, rostering, controllable expenses, budget allocations, and ensuring employees are coached to exceed sales and KPI targets.* Administer formal performance management programs.* Ensuring employees adhere to CRG policies applicable to their employment. Policies include an Employee Code of Conduct, which covers core values, ethics, and appropriate standards of workplace dress & behavior.* Providing outstanding customer service to customers and ensuring, at all times, that the company is positively promoted.* Liaising closely with stakeholders to ensure customer needs are met.* Stock Control: responsible for ordering, presentation, merchandising, and promotions.* Regularly managing reporting of the financial actual versus budget results.* Packages and displays meat; prepares a variety of package sizes and portions; prepares specialty orders by responding to customer requests etc; is responsible for cabinet layout and management.* (reporting immediately any malfunctions).* Maintaining a hygienically clean and safe working environment by adhering to HACCP policies and procedures, monitoring of products, and recording of results.* Manage one-off projects and lead teams on the process or system improvements.Key Skills * Inspires individuals and teams to work towards visions and objectives.* Implements business/team structures and roles that enable the achievement of agreed objectives.* Builds effective, diverse teams with appropriate competencies and skills.* Manages business performance objectives and outcomes including re-alignment.* Directs and coaches business teams to achieve results.* Measures and celebrates success.* Assists business teams and functions to develop organizational unity.* Demonstrates leadership competencies and fosters leadership skills across the business. Qualifications * Matric* Management qualifications or similar or a willingness to undertake a study to acquire.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NzcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216874&xid=1109_85771
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Job Purpose:To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.Key Responsibilities:Plan sales calls to ensure a value-added approachLearn and apply client classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes/ budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise volumes/ budgetsConduct weekly demos, and casings tests at platinum target clientBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild client relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standardsKey Skills Customer service.Closing skills.Territory management.Prospecting skills.Negotiation.Self-confidence.Product knowledge. Qualifications Minimum of Grade 12Qualification in Sales and Marketing - advantageousDegree in Food Technology or equivalent - advantageousA minimum of 1 2 years experience within Sales or Customer facing
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4MTUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168189&xid=1109_68153
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The Role: Team Leader â?? Inbound Contact Centre Cape Town Shift environment OVERALL PURPOSE OF JOB: The position of the Team Leader is to lead an inbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with iSON Xperiences customer goals and objectives. A strong focus upon the delivery and achievement of staff satisfaction and customer satisfaction targets are essential.Main Responsibilities will include but will not be limited to: Leading and managing a team of 15 â?? 20 agentsCoaching and developing agents through continuous one-on-one sessions i.e. daily, weekly and monthlyTotal performance management, monitoring and driving team targetsAttendance and leave management process and updating matrixManage and motivate agents through different formsQuality management/improvement through call evaluations for each agent weeklyProvide coaching and feedback to agents weeklyEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).Set key performance indicators for agents and review agent performance according to KPIâ??s in conjunction with Contact Centre Manager on a regular basisAssist in agent career developmentResolve daily queriesCompile reports and report on progressLiaise daily with Workforce Management team to ensure effective resource planning.Taking correct disciplinary measures where necessaryAssess and identify training needsPromote service deliveryEscalate and manage customer queries as requiredCoach staff on BTG/BPS policies and proceduresCompilation, development and maintenance of descriptive and statistical reporting on a daily, weekly and monthly basisDevelop and gain approval of and execution of all deliverablesDevelop, contribute to and maintain the team and Contact Centreâ??s outputs and KPIâ??sStrong internal and external relationship buildingRepresent the customer to the rest of the business â?? Customer AdvocateExcellent communication both oral and writtenEnsure escalations processes are maintained and implementation of new processes with team buy inBe proactive with own development using available learning resources on a daily basis. NOWLEDGE AND SKILLS: Proficiency in MS OfficeGood interpersonal conflict resolution skillsGood team leadership and people management skillsSkills and Experience: Grade 12 / Matric essentialDiploma/Degree AdvantageousPrevious Team leader experience within a Contact Centre environment BPO Experience EssentialTelecommunication experience highly advantageousGood performance management experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209648&xid=1108_57137
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