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Recruitment Consultant
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities.
Job Summary
Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
Key responsibilities
Write adverts and post on various platformsImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements and Qualifications
2+ years end to end recruitment experienceProven track record in meeting high candidate deliverycontactable references
Working Hours
Monday to Friday 8am to 5pmFlexible due to Operational requirements
Salary – R 6000 to R 8000 plus lucrative placement incentive
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3136941773?source=gumtree
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A Permanent position for an Employee Benefits Administrator has become available in Durban.
Job description:
Ensure employee benefits’ payroll contributions are activated on the payroll.Handle the administrative requirements of employee benefit plans.Reconcile payroll data for pension/provident fund and medical aid funds.Provide support and successful resolution across the business.
Requirements:
Matric with accountingSouth African CitizenMinimum 2 years payroll experienceMinimum 3 years 3rd party payroll experienceMicrosoft Office with Advanced ExcelDiploma advantageousMust have experience on Sage 300 working with large payrolls
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjQ5ODQ0MzEzP3NvdXJjZT1ndW10cmVl&jid=377450&xid=2649844313
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A chemical manufacturing company based in Durban is looking for a Chemical Procurement Expeditor / Administrator on a temporary basis. Requirements: Supply Chain or Purchasing qualification, at least 2 years relevant experience, proficiency in Excel, good analytical skills. Duties include daily monitoring of stock levels and performing raw material needs analysis, produce a list of products required and rank them in order of priority, generate purchase orders
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Responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned or directed.
Responsibilities and expectations (not limited to):
Responsible for coaching, developing, and improving the abilities of incubation agent to effectively meet performance standards that lead to their successful graduation from the incubation programCoach all incubation agents making sure they achieve a benchmark of 80% on all activitiesPerform monitoring sessions and other development activities such as role playing, while meeting the required daily and weekly quotasManage and reinforce the schedules of incubation agents to ensure strong attendance throughoutMonitor maximum performance and ensure all agents performing below the 80% benchmark are communicated to managementProvide feedback through daily, weekly, and otherwise assigned reports to ManagementConduct daily, weekly, and otherwise assigned performance reviews of the incubationagents, as well as creating individual development plans where neededInfluence personnel decisions for assigned incubation agentsIdentifying process improvement opportunities with the strategy and curriculum used throughout the incubation course mapEnsures performance, graduation, and attendance goals of incubation are consistently met
Desired Experience and Qualifications
Previous coaching/training experience at a contact center is advantageousClear disciplinary RecordMatric Excellent communication skillsComputer literateClear criminal record.Must be South African Citizen
Competencies
Must be a people’s personMust be passionate about other people’s development and growth potentialMust be comfortable facilitating reports, analysis & elaborate presentations during trainingPresent and communicate informationCoping with pressures and setbacksDelivering results and meeting client expectationsExcellent administrations skillsAttention to detailGood verbal communication skillshttps://www.ditto.jobs/job/gumtree/2323078959?source=gumtree
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Our client is an innovative marine safety company providing safety equipment, lifeboats, life rafts, chandling, fire services to the leisure and commercial marine sectors. Their focus is on marine safety with a proven track record for sales and servicing of reliable, quality survival craft and equipment. Offering benefits such as medical and pension with market related salary, monthly commission, and travel reimbursement.
Sales Representative
Durban
As the Sales Representative, you will be responsible for servicing existing clients and identifying new market opportunities and potential clients. Part of your role will be to meet with clients on a regular basis, both on and off-site. You will negotiate contracts with customers, develop customer accounts and offer additional value-added services. Assisting the finance department with customer queries, liaising and negotiating with suppliers and lead times, will form part of your role. You will set quarterly sales strategies, planning and execution.
You have a Sales and Marketing Certificate or diploma with 4 years marine service industry experience and are technically competent. You are experienced in sales negotiations, have excellent communication skills and are well experienced on a CRM system. You have a reliable vehicle and a valid driver’s license. Your passion for sales and good administration and marketing skills will set you apart from the rest.
To apply send your CV to lientjie@shrgroup.co.za, by the 1st June 2022, Wednesday. Include a short summary in your email, regarding your relevant experience for this position. I look forward receiving your application.
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Our client is looking for a financial controller with excellent administrative and analytical financial skills to join their team.
Responsibilities:
Taking responsibility for the planning and execution of financial duties and projects of a company.Preparing financial statements, reports, and forecasts for the business to ensure financial stability.Drafting budgets, income statements, balance sheets, tax returns, and reports requiredManaging the risks involved in the financial activities of the business.Estimating short and long-term financial objectives by setting performance targets.Compiling financial reports and supervising month-end processes.Drafting procurement processes and signing off on purchase orders.Evaluate the financial performance of the organisation and measure returns on investments.Providing training to staff members regarding financial processes.
Requirements:
A bachelors degree /diploma in Bcom/finance, accounting, or a related field3 Experience in the manufacturing sector
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzU2MDM0MDc4P3NvdXJjZT1ndW10cmVl&jid=1616385&xid=1356034078
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Our client in the Durban area is recruiting for a Branch Supervisor, to assume overall responsibility for the effective operations and profitability of the branch.
To actively sell company products and ensure sales targets and growth is achieved.
To supervise representatives.
Achievement of all sales targets and growth
Sell, promote and Market the companys Products and ensure that the following is achieved:
Performance of sales activities
Promote and sell new products as the Bank introduce same from time to timePhone clients for sales (Tele-Sales)
Application administration and costs
Capturing of Loan ApplicationsCheck loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness
Sales focus
Maintain responsibility for the branches Profit & Loss and BudgetDetermine the critical success factors for new customer acquisition and customer retention
Risk and compliance management
Ensure preventative measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to relevant legislationIdentify, evaluate and monitor and make recommendations deemed necessary to the respective risk and compliance champion in order to assess, reduce, eliminate or control any current or prospective risks to the company arising from violations of, or non-conformance with, laws, rules, regulations, prescribed practices, internal policies, procedures and ethical standards
People management and development
Responsible for training and development of branch staff, assessing team member needs and finding resources to address applicable needWorking with HR, interview, hire and terminate branch team members
Customer service
Create and maintain productive relationships with internal and external clients by providing advice and assistanceCreate understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
NQF6
RE5
5-10 years experience in Management/Oversight/Supervision in the Financial Services environment
Full Rep in all Product Categories
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjU5MTY0NDM1P3NvdXJjZT1ndW10cmVl&jid=534705&xid=1259164435
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An exciting opportunity for a Sales Executive has opened up for a client based in New Germany.
Identifying and Acquiring New BusinessMaintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.Projects – Specialized solutions.Exceed monthly sales targets
Minimum, three years’ sales experience in the industrial sectorMinimum, two years’ experience in manufacturing/ process environment.Experience with technical products and or have mechanical exposure.At least a matric pass with mechanical/ technical drawing subjects –NQF 4/5 (preferable)Post matric technical slant NQF 6-7 level (ideal)Mechanical / process theory exposure (preferable)
Knowledge of the Syspro System and or a similar ERP systemMust be a good verbal communicator with relevant key pointsMust have ability to construct relevant structured reportsSales skills must include CRM or sales process experience.Ability to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance staff to operational managers and senior management /ownersAbility to work as part of a team and to contribute accordinglyProspecting/Business Development experience.A technical aptitude albeit, pneumatic, hydraulic, mechanical.Strong planning skillsAbility to prioritise tasks/workload and control over administrative tasksAbility to draw out and focus on summary key drivers in a project
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Job Description:
This candidate would be an individual who is an initiative taker and forward thinkerWork independently and should have strong mathematical skills.
Responsibilities:
Ensure all pricing is loaded correctly onto the systemSyspro experience/knowledgeDo costings and ratingsPull sales and retail store reportsPlacing orders with CMTsLiaison with suppliers and various departments
Requirements:
2 years of experience in clothing manufacturingGreat communication skills Strong mathematical skillsGood attention to detailAbility to work independently as well as in a team
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LetsLink is assisting a leading Medical Aid provider to employ a Provider Network Consultant to work in KwaZulu Natal.
The successful candidate will be responsible for liaison between the company and current and future providers. The candidate will be required to work within a team to maintain operation service commitments as well as the organizations mission and values
Candidates who wish to apply must meet the following minimum requirements:
Grade 12 qualification or equivalentRE 5 and Class of Business certification / qualificationFAIS CompliantValid driver’s licenseA minimum of 2 - 5 years’ experience in a similar role.Sound understanding of the South African health industry, options and benefits, behavioural health provider business operations and analytical abilities to resolve provider problems.Knowledge of how providers administration systems work for claims to be submitted.Must be able to meet targets and regulatory requirements.Good understanding of healthcare / medical claims risk profilingExcellent oral and written communication skillsAble to travel extensively
Interested candidates are requested to e-mail a detailed CV to ( Gary @ letslink. co. za ) or to contact Gary on +27(0)110261907
Please view our website: LetsLink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/619251763?source=gumtree
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An exciting opportunity for a Technical Sales Representative has opened up for a client based in New Germany.
Identifying and Acquiring New BusinessMaintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.Projects – Specialized solutions.Exceed monthly sales targets
Minimum, three years’ sales experience in the industrial sectorMinimum, two years’ experience in manufacturing/ process environment.Experience with technical products and or have mechanical exposure.At least a matric pass with mechanical/ technical drawing subjects –NQF 4/5 (preferable)Post matric technical slant NQF 6-7 level (ideal)Mechanical / process theory exposure (preferable)
Knowledge of the Syspro System and or a similar ERP systemMust be a good verbal communicator with relevant key pointsMust have ability to construct relevant structured reportsSales skills must include CRM or sales process experience.Ability to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance staff to operational managers and senior management /ownersAbility to work as part of a team and to contribute accordinglyProspecting/Business Development experience.A technical aptitude albeit, pneumatic, hydraulic, mechanical.Strong planning skillsAbility to prioritise tasks/workload and control over administrative tasksAbility to draw out and focus on summary key drivers in a projectSuccessful candidate must be a HUNTER, I am not looking for a Farmer or Key accounts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc3OTQ1MDg5P3NvdXJjZT1ndW10cmVl&jid=377280&xid=4277945089
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Requirements:
Minimum Academic, Professional Qualifications & Experience required for this position
Matric/Grade 12Administrative background.Strong Administrative background, Microsoft Office, Projects chartersAnalytical and logical reasoning skills and experience is essentialA minimum of two years’ experience in a distribution and warehousing environment would be essentialComputer literacy would be advantageous – Excel ability
Functions / Responsibilities:
Task Execution
Maintain a positive attitudeRespond openly to feedbackEnsure that effective communication is priorities relating to Inbound and Outbound departmentsBooking of Training & meeting venues within the DCBeverage & Meal arrangements for meetings and trainingMinute taking of meetings and distribution of minutes to the relevant audience channeling of issues notesFollow up on 005 meeting task and feedback to the DC General ManagerAssist with GSCIS Presentation and minutesTake ownership and accountability for tasks and activities and demonstrates effectiveneFollow through to ensure that quality and productivity standards of own work are consistently and accurately maintainedInform relevant parties in the event of tasks or deadlines not met and provides appropriate means of resolutionManage and maintain attendance dashboardManage and maintain regional office spacesManage and maintain leave planner for Snr ManagementManage maintain the growth schedule on a monthly basisManage and maintain the Duty rosterInstances of poor and/or excellent customer relationships is reported to Management on an ongoing basis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTE5MzcxMDcwP3NvdXJjZT1ndW10cmVl&jid=1750650&xid=3119371070
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Overview:
To procure, monitor, control, Conduct spend analysis for Feltex Automotive Group (with plants in Durban, Pretoria, Port Elizabeth and East London). The position reports into the Procurement Manager, and has 3 sub-ordinates (Senior Buyer, Buyer and Administrator)
Minimum Requirements:
National Diploma (NQF 6) / BCom in Supply Chain Management (NQF 7)Minimum 5 years’ experience in a similar roleFull tender process experience (essential)
Responsibilities:
Procurement Management:
Ensure integrity and transparency in Supplier Management and SourcingAssist in the supervision of procurement administration employeesParticipate in the vendor approval process on SharePointAssist in identifying procurement synergies and opportunities to become more efficientFacilitate cross functional & cross plant communication forum to seek synergies and benchmarksImplement continuous improvement activities with suppliers to achieve supply base management targetsIdentify negotiation opportunities (cost benefits and terms and conditions)Research and benchmark procedures, processes, and practicesActively identify cost savings/avoidance opportunities using spend analysis, cost categorisation, vendor categorisation etc.Management and control of item master and creation of item codes with correct allocations to GL expenses
Control Milestones:
Achieve agreed targets and work within agreed deadlines in line with Procurement objectivesAssist in the management of supplier contract amendments processCreate and maintain catalogues on the ERP system
BBBEE:
Optimise BBBEE spend through the identification of ED and SD suppliersCreate an awareness internally for end-users to use BEE vendorsProvide support in reporting of BBBEE procurement spendAssist in the co-ordination and collection of BBBEE evidence for company certification
Tenders:
Compile tender documents and contracts and submit Request for Tender documents to identified suppliersCompile tender evaluation reports for presentation to tender Committee with recommendations and supporting informationEvaluate tenders by co-ordinating input from all role players to facilitate adjudication processParticipate in tender adjudication process according to the company procedureAnalyse quotes and make recommendationsConduct Supplier evaluations t...
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LetsLink Recruitment is assisting a Private Hospital Group to employ an Human Resource Manager. The work is based in Durban KwaZulu Natal.
The incumbent will be responsible for providing an effective and efficient HR service within the business unit, which includes but is not limited to:
Participating as a credible business partner by developing HR solutions that add value to the Business Units’ core strategic focus areas.Leveraging and managing HR knowledge to build talent and increase employee commitment.Advising, coaching, and supporting Line Managers on the implementation of HR processes and solutions.
The successful candidate will form part of the business unit EXCO Management team.
Key work output and accountabilities:
Align HR tactical plans around local demand and supply dynamics and translating this into financial, operational, and labour requirements.Prepare and/or influence and manage HR budgets and assist the business to reduce expenses and increase revenue.Develop succession plans and manage talent flows in the business to ensure that there is a pool of talent available.Influence the implementation of all transformation strategies.Targeted attraction, recruitment, and selection.Facilitating the end-to-end training plan.Organisation design and process engineering.Culture and change management.Maintaining sound employee relationships, risk management and industrial relations.Performance management.Remuneration and reward practices.Analyse, interpret and compile reports.Project management.Personnel AdministrationEffective employee management & audit compliance.Facilitation of staff wellness & employee benefits.Maintain healthy stakeholder relationships.
Skills Profile
Education
3-year bachelor’s degree or Advanced Diploma in Human Resources Management or an equivalent NQF level 7 qualification.
Work experience
A minimum of 3 years extensive Human Resources Generalist experience at a senior level operating as a Transformation or Change Agent
Knowledge
Good knowledge of Remuneration, Talent Management, Transformation, Recruitment and Selection, Learning and Development, Organisational Design and Reengineering, IR and Performance Management.Knowledge of HR and Remuneration systems.Knowledge of HR related legislation.Knowledge on HR theories, principles, and practices.Understanding financial principles to interpret key financial information and trends.Proven history in Diversity and Relationship Management.Advanced Computer Lite...
https://www.ditto.jobs/job/gumtree/990060412?source=gumtree
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To perform the administrative function of the legal contracts database and support the Senior Contracts Administrator on legal requirements
Requirements:
National Diploma in business administration /contract administration/ paralegal studies/ similar Additional requirements
One of the following would be advantageous – Bachelor of Administration/ Bachelor of Commerce in Administration or LLB Experiential
Minimum of 2 years’ experience in a similar role
Responsibilities:
Draft, vet and interpret commercial agreements, legal correspondence and memoranda within defined timelinesReview external commercial agreements and other legal documents including renewal agreements) received from third parties to advise internal stakeholders on the acceptability thereof and propose amendments in line with divisional and group policiesDraft agreement and risk summaries to highlight risks in agreementsLiaise with business units in respect of new credit application requirements and collate Credit application review form details, for legal reviewReview of new credit applications and identify commercial and legal risks prior to sending to legal for reviewReview of company information completed on credit applicationsLiaison with legal and business units and legal to facilitate completion, and ensure signed credit applications are in place and maintained in legal recordsAssist with Legal research of specific legal issues affecting the business where necessaryReview and drafting of legal letters, legal notices and correspondencePerform comparison between expired and new replacement contracts for identification of changes and areas of concernReview of company information completed on legal documentsReview third party amendments to agreements against latest legal version/comments to identify changesReview signed copy of agreements against approved signing versionEnsure that all approved contracts are signed in accordance with the Approval Framework, shareholder agreements and other applicable agreementsAdministrate the maintenance of the internal company information schedules, letterheads and statutory details and records on a quarterly basis and when changes ariseAdminister the maintenance of published agreements, letterheads, and legal information on SharePointLoading of departmental documents on SharePoint for manager approvalRevision of departmental documents on SharePoint for manager approvalCo-ordinate SharePoint access requirements with business units and managerGeneral Administration:Follow up on outstanding agreements and agreements in progressElectronic filing of emails in legal agreements correspondence files by BU/other contr...
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LetsLink Recruitment is assisting a Private Hospital Group to employ a Pharmacy Manager to be based in Ballito on the Dolphin Coast in KwaZulu Natal.
The Pharmacy Manager will be responsible for ensuring the development and implementation of a strategy for the pharmacy department in line with companies Pharmacy Division’s strategic themes. The incumbent will further manage all related pharmacy services and activities according to the policies, procedures, philosophy, and objective of the organisation.
Key work output and accountabilities:
Manage, advice and influence the delivery of cost effective, quality patient pharmaceutical care in the hospital pharmacy environment.Effective management of the pharmacy within the legal compliance of the South African Pharmacy Council and the Good Pharmacy Practice in South Africa.Ensure that the pharmaceutical standards, clinical pharmacy services, quality assurance and risk management are maintained within the hospital.Exercise the responsibilities of the ‘Responsible Pharmacist’ in the hospital for all areas where pharmaceuticals are stored e.g.: wards, theatres, and the pharmacy department.Act as a custodian for the management of Schedule 5 and 6 drugs as per legal requirements and related administrative and house-keeping tasks.Manage all aspects of case management and application of managed care contracts in the hospital environment.Manage the pharmacy financials as well as understanding the financial fundamentals, indicators, and drivers of the healthcare business.Ensure control over the financial dimensions of the pharmacy, including accurate and timeous reporting of pharmacy financial statistics to Pharmacy and Finance Division Operations Centre.Effective management and audit compliance of the company’s stock system policy and procedure. This relates to all ethical, surgical, and third-party stock.Manage all aspects of the hospital billing department including the timeous billing of discharged files (DNYB) and billing audit resultsFacilitate a culture that is supportive of talent management and the initiation of required implementations to hone pharmacy talent.Facilitate effective change and conflict management.Ensure professional conduct and appearance of staff.Develop talented pharmacy leaders and high performers.Promote staff wellbeing.Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.Foster an effective working relationship with service providers.
Skills Profile
Education
A relevant Pharmaceutical qualification...
https://www.ditto.jobs/job/gumtree/4058335734?source=gumtree
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The ideal candidate must be an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity.
The warehouse supervisors responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation.
The core purpose of the role is the responsibility for all operations of the warehouse, including picking, packing, stock control and supervising operations.
Qualifications:
Management, warehouse, logistics or a related field preferred.Previous experience as a warehouse supervisor or a similar management position.Strong working knowledge of warehouse operations and management.Time management skills and the ability to delegate.Excellent leadership and organizational skills.Strong communication and interpersonal skills.Proficiency in Microsoft Office and data entry software.Problem-solving skills.
KEY PERFORMANCE AREAS
Warehouse ControlStock ControlDistribution ControlReceiving ControlAdministration
Warehouse Control
Strategically control the warehouse in conjunction with the company’s policies and strategic objectives.Control receiving, picking, packing and distribution processes effectively.Control day-to-day operations of the warehouse in order to achieve Departmental objectives and targets.Cost management of all warehouse activities.
Stock Control
stock control and reconcile with data storage system.
Oversee, complete, and ensure stock takes are conducted.
Ensure all stock discrepancies are reported as Non-conformances within guidelines, investigated and communicated to Branch Manager.
Control and minimize scrap and ensure authorization before any items are scrapped. Ensure silicone is discarded according to environmental legislation. Ensure Touch up is discarded according to environmental legislation.
Setup warehouse layout and ensure efficient space utilization. Ensure all stock items are allocated to bins. Ensure all bins are labelled correctly.
Ensure all stock is packaged according to company procedures. All stock in bins to be neatly wrapped to prevent damages.
Distribution Control
Control logistics function, ensuring all orders are dispatched timeously, including: Manage freight forwarders and ensure timeous collection from couriers. Route planning.
Control dispatch quality, delivery times, transport costs and efficiency.
Ensure dispatch accuracy as per Invoice, on time and in full, as per Dispatch Procedures.
Ensure IBTR’s (Inter-Branch Transf...
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Desired Experience & Qualification
Gr 12/ MatricProficient computer literacy on MS Work, MS Excel, MS Outlook, MS Power Point, design software and company related software systemsMarketing Diploma/ business administration diploma on NQF level #5 or equivalent in a Sales/ Service related industry preferableExperience within a customer/ service-related industry including tenders, service level agreements, service contracts, designing marketing material, coordination and distribution or marketing material in a managerial role.
Duties & Responsibilities
Comprehensive understanding of the laundry/ production processComprehensive understanding of services/ products that the company deliversComprehensive understanding of the supply and demand chainBasic understanding of tender and proposal processesBasic understanding of legal implications and requirements regarding service level agreements and service contractsComprehensive understanding of marketing strategies, marketing media, targeted marketing and marketing processesBasic understanding of documentary requirements during submission of proposals and tendersAbility to communicate, both verbally and written, clearly and accurately in EnglishAbility to produce clear and concise written correspondence in the form of letters and emailsAbility to call on clients/ customers, build sound relationships and resolve customer queries and complaints efficiently and effectivelyAbility to successfully market all existing and new services to existing, new and potential clients/ customersAbility to design (where applicable), implement and maintain stock and stock control systemsAbility to coordinate and oversee any new installations or amendments to existing installations at clients/ customersMust have own transport to visit clients, make deliveries to clients/ customers, pick up deliveries from clients/ customersAbility to correctly complete credit/ vendor applications and do invoice reconciliations when required to resolve client/ customer complaintsMust have a valid drivers licenseAll other related duties
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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Our FMCG client based in Durban is currently looking to employ an experienced Customer Relationship Officer; to drive sales and deliver a excellent customer experience.
Dont miss out - awesome career opportunity.
Requirements:
Computer literate – Excel, Word, OutlookGood command of English languageGood interpersonal skills, effective communication and selling skills, problem solving, ability to build and maintain great working relationships.Attention to detail, focus, self-disciplined, self-managed and strong work ethicMinimum qualification: Grade 12
Responsibilities:
SALES:
To drive sales through regular telephonic contact, sales and required service levels of specific key accounts.To ensure turnover achievement by soliciting sales.To process orders and placement thereof with the relevant suppliers.
MEMBER MANAGEMENT:
To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.To ensure the timely dissemination of critical information.To ensure the service and different value-added services we offer our members are delivered in an excellent manner.
SALES ADMINISTRATION:
To manage and negotiate the deal request process.To complete the required administration and controls efficiently and accurately.Process all orders on the system according to the Company standard
Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.
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