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Head of ReservationsSalary: Market Related, Permanent Purpose of Position: Complement Recruitment are recruiting for a Head of Reservations based in either Johannesburg, Gauteng or Cape Town Western Cape. The purpose of this position is to drive high quality level services within the Reservations Team and is specifically accountable for the performance and leadership of the Reservations Team. This is a permanent position, 5 Star Hospitality experience essential. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills Matric; Tertiary qualification in Travel and Tourism or relevantMinimum of 5-7 years of experience in leading and managing Reservations TeamKnowledge of TourplanProven Leadership and Management SkillsExcellent written and verbal communication skillsStrong organizational and time-management skills. The purpose of this position is to drive high quality level services within the Reservations team. The incumbent is specifically accountable for the performance and leadership of the Reservations Team. Key Areas of ResponsibilityFocusing on Service levels with attention to detail and accuracy, timeous feedback etcProblem solving and communicating with Tour OperatorWorking very closely with all Team members in ReservationsImplementing new systems / processes within reservations to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.Managing of the Reservations budget and ensuring that this is effectively implemented and managed.Plan and support the development of individuals skills and abilities through coaching and other interventions so that they can fulfil current or future job/role responsibilities more effectively.Foster a culture of leadership at all levels, promoting collaboration, continuous learning, and an inclusive environment.Integration of systems between Reservations, Finance and Operations ensuring the flow of information is correct for ease of information flowing to Camps etc.Managing the business reports which is generated from Tour PlanEnsuring all systems are fully operational e.g. Emergency weekend cell phoneDeveloping reports to administer and grow the business for conversions from provisionals to confirmedEnsuring that we maximise our capacity of selling and ensuring limited dead beds are createdEnsuring timeous feedback to operators with quick turnarounds, attention to detail etcAd hoc duties as requested. Find Us on Social Media
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg3MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778671&xid=1109_183870
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We are currently hiring for the position of Field Technician to join our technical support team. As a Field Technician, you will be responsible for providing on-site technical support and services to our clients. If you have a strong technical background, excellent problem-solving skills, and enjoy working in a dynamic field environment, we encourage you to apply.What you’ll do:Receive technical instruction from the Technical Manager as and when necessary and deems fit.Carry out duties and tasks to the best of your ability and in a reasonable andefficient timeframe.Perform technical tasks; cable laying, splicing and repairs, installation of networkpoints and other cable network-related duties, installations, and all warehouse equipment i.e. handheld scanners, access points, and printers.Perform Site Surveys.Provide technical assistance and support on printer scanner infrastructures.Receive instructions from the Office Administrator regarding deliveries/ collections as and when required.Plan and execute fixed SLA PMIs – provide necessary sign-offs, documentation,updates, etc.Provide necessary technical services regarding SLA fault callouts and other fault callouts.Pack the toolbox with the necessary tools required for each installation.Liaise with the Office Administrator and colleagues to ensure the exact equipment is packed.Look out for on-site sales opportunities. Complete the Job Card so that the OfficeAdministrator/ Sales can compile quotations and network upgrade recommendations for the client.Plan daily tasks and complete time sheets.Be available to provide 1st, 2nd, and 3rd-line technical support for fault callouts.This includes after-hours technical service requirements/standby – biweekly per month.Ensure that successful site sign-off documents and fault reports are obtained.Monitor stock and assist the Office Administrator when the stock takes becomes necessary.Test and configure new radios before sending them to customers.Test faulty radio and warehouse equipment.Keep the storeroom neat and assist in packing equipment away.Check emails daily and respond where necessary.Acknowledge, update, and close off logged calls/ faults.Provide adequate feedback to Office Administrators and Managers regardingcompleted jobs and/or problem areas.Maintain good communications within the office and amongst colleagues.Provide concise and up-to-date feedback to the customer.Be available for after-hours technical support and biweekly after-hours standby.Be available for planned weekend work.From time to time downtime or PMI can only be done on a weekend.Where possible the Company will give reasonable notice in advance to the employee.Behavior and dress must be neat, clean, and tidy in keeping with the Company’s image and best interests always, and acceptable hygiene and personal presentation.The employee shall be responsible for keeping medically fit in order to work oncustomers premises as required.Your Expertise:Network cabling installation exper
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM4Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777566&xid=1108_177382
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PURPOSE OF THE POSITION
The purpose of this position is to provide assistance, advice, problem solving and technical information to internal and external customers regarding the use of the iManage and Co-Flo software applications.
DAILY RESPONSIBILITIES
Provide iManage and Co-Flo technical support to internal and external clients. Application Support Technicians are members of the customer support team that troubleshoot iManage and Co-Flo applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous improvement.
Primary Responsibilities
Provide 1st line iManage and Co-Flo telephonic and email support to customers.Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.Ensure tickets are logged in the Support System (HALO) and maintain updates and information in line with procedures.Ensure resolutions of tickets on the Support System and other calls assigned.Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.Follow up with customers to ensure the issue has been resolved.Work closely with the management of the business to ensure swift escalation of client issues where appropriate.Research and identify solutions to client technical problems.Perform and complete system health reports.Work with the project team on implementation tasks.Monitors, resolves and escalate iManage and Co-Flo server related active issues on N-Central.
Duties and Accountabilities
Report to and take direction from the Support Manager.Ensure the call queue is managed efficiently and in a timely manner.Respond to issues raised from clients promptly guided by SLA timelines.Engage with our clients in a pleasant and courteous manner.Display initiative in your role.Provide technical training to the other members of the team on key application areas.Document ticket solutions to build the knowledge library
Additional Responsibilities
Occasionally weekend or after-hours work may be required.Respond to high priority calls out of hours if required.
Mandatory Qualifications
MatricMicrosoft Certifications
Microso...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDU2MjQ2MDU/c291cmNlPWd1bXRyZWU=&jid=1103789&xid=545624605
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We are currently hiring for the position of Field Technician to join our technical support team. As a Field Technician, you will be responsible for providing on-site technical support and services to our clients. If you have a strong technical background, excellent problem-solving skills, and enjoy working in a dynamic field environment, we encourage you to apply.What you’ll do:Receive technical instruction from the Technical Manager as and when necessary and deems fit.Carry out duties and tasks to the best of your ability and in a reasonable andefficient timeframe.Perform technical tasks; cable laying, splicing and repairs, installation of networkpoints and other cable network-related duties, installations, and all warehouse equipment i.e. handheld scanners, access points, and printers.Perform Site Surveys.Provide technical assistance and support on printer scanner infrastructures.Receive instructions from the Office Administrator regarding deliveries/ collections as and when required.Plan and execute fixed SLA PMIs – provide necessary sign-offs, documentation,updates, etc.Provide necessary technical services regarding SLA fault callouts and other fault callouts.Pack the toolbox with the necessary tools required for each installation.Liaise with the Office Administrator and colleagues to ensure the exact equipment is packed.Look out for on-site sales opportunities. Complete the Job Card so that the OfficeAdministrator/ Sales can compile quotations and network upgrade recommendations for the client.Plan daily tasks and complete time sheets.Be available to provide 1st, 2nd, and 3rd-line technical support for fault callouts.This includes after-hours technical service requirements/standby – biweekly per month.Ensure that successful site sign-off documents and fault reports are obtained.Monitor stock and assist the Office Administrator when the stock takes becomes necessary.Test and configure new radios before sending them to customers.Test faulty radio and warehouse equipment.Keep the storeroom neat and assist in packing equipment away.Check emails daily and respond where necessary.Acknowledge, update, and close off logged calls/ faults.Provide adequate feedback to Office Administrators and Managers regardingcompleted jobs and/or problem areas.Maintain good communications within the office and amongst colleagues.Provide concise and up-to-date feedback to the customer.Be available for after-hours technical support and biweekly after-hours standby.Be available for planned weekend work.From time to time downtime or PMI can only be done on a weekend.Where possible the Company will give reasonable notice in advance to the employee.Behavior and dress must be neat, clean, and tidy in keeping with the Company’s image and best interests always, and acceptable hygiene and personal presentation.The employee shall be responsible for keeping medically fit in order to work oncustomers premises as required.Your Expertise:Network cabling installation exper
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzUxNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777069&xid=1108_177516
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We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006?source=gumtree
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Inbound customer service call center agent needed for Airline company
RESPONSIBILITIES:
Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing.
REQUIREMENTS
Grade 12One (1) to four (4) years’ experience in a Call Centre EnvironmentTravel or relevant qualification will be an advantageValid Covid-19 vaccination cardExcellent communication in English – speak, read and writeSolid computer literacyExcellent phone etiquetteNo criminal or credit recordAble to work on weekends, public holidays and flexible hours as requiredOwn transport would be an advantage.
SHIFTS ROTATIONAL:
07:00 – 16:0008:00 – 17:0009:00 – 18:0010:00 – 19:00Includes weekends and public holidays.
PERSONAL ATTRIBUTES
PunctualExcellent understanding or experience of delivering great customer service to a customerHigh degree of patience and assertivenessConflict resolution skillsImmaculate time keepingTrustworthy, professional and reliable, including dealing with confidential informationThe ability to work well under pressurePractice good time management and willingness to work longer than normal office hoursRemains focused in order to handle objectionsCustomer focused and service orientated.
https://www.ditto.jobs/job/gumtree/1604503986?source=gumtree
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Responsible for the technical design, planning, implementation, and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems.
Recommends the redesign and configuration of operating systems and infrastructure applications. Investigates and analyzes feasibility of system requirements and develops system specifications.
Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff. Provides resolutions to requests, incidents and problems.
The Senior Systems Administrator will be expected to:
Design, install and configure internal and customer infrastructure.Proactively manage and maintain server, network systems.Administer and support core Microsoft Server, Microsoft Hyper-V, VMware and Backup technologiesPerforms disaster recovery operations.Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.Define and document best practices and support procedures.Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.Maintain inventory and asset configuration documentation of infrastructure environment.Assist with hardware,firewall, telecom and software vendor evaluation, recommendation.Mentor / cross train team members on existing and new technologies.Carry out special tasks at Managements direction.Interact with customers and staff at the technical level, as required.Other duties as assigned.
Skills and experience required
The successful candidate will have:
B-Degree – B-Degree in Information Technology/Systems
Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.Advanced knowledge of Windows Server (2012/1016/2019)/desktop Operating Systems (XP/7/10)Managing in excess of 100 Windows Server infrastructure.Managing deployments/rolloutsManaging large scale Citrix/2X/Terminal Server installations.Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server.Working with ManageEngineA good understanding of LAN/WAN networking.Group Policy design and configuration.Microsoft IIS administration and configuration.Migration Mircrosft environments from “N -1 or 2 to “N”.Active Directory/LDAP user and group administration.Office 365 and Azure experience.Ability to troubleshoot complex infrastructure issuesStrong communication and documentation skills....
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc5NDE0MDI0P3NvdXJjZT1ndW10cmVl&jid=1484412&xid=3679414024
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Are you a dedicated and compassionate Registered Nurse looking for an exciting opportunity in the operating theatre? We have a vacancies for a Registered Nurse (Trained) in a Private Hospital based in Gauteng in Johannesburg.
Role Summary:As a Registered Nurse (Trained) in the Theatre department, you will be responsible for providing direct and/or indirect nursing care to patients. Your role will involve assessing, planning, executing, and supervising the implementation of care to meet patient needs. You will serve as a role model in delivering evidence-based care and actively participate in Clinical governance.Key Responsibilities:
Scrub in theatreProvide patient care and counseling.Perform rostered weekend duties, emergency relief on-call duties, and associated tasks.Maintain a safe, clean, and secure environment for patients, staff, and visitors.Utilize supplies and equipment efficiently.Collaborate with other hospital departments to ensure quality patient care.Liaise with ward managers on matters related to patient care.Maintain accurate records at all times.Supervise and evaluate the quality of patient care through patient rounds.Communicate with patients and their families regarding patient care, and report any issues to the Unit Manager.Assist in coaching junior staff within the unit.Take daily responsibility for allocated theatre and cases.
Requirements:
Grade 12 or equivalent NQF Level 4 Qualification.Registered Nurse, registered with the South African Nursing Council.Diploma in Operating Room Technique.2-3 years of experience in orthopaedic, general, and endoscopic surgery.
If you are a highly motivated and experienced individual who is committed to providing exceptional patient care, please submit your CV to vacancy at letslink dot co dot za or contact Gary on 011 0261907.Please view our website: letslink dot co dot za and contact Gary.By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you obje...
https://www.ditto.jobs/job/gumtree/3487983002?source=gumtree
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If you are an experienced Credit Assessment / Vetting Consultant / Premier Banker / Universal Banker that can start immediately on a 3-month contract with one of the upcoming banks, we are looking for you.
Requirements
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits.
Clear CREDIT (ITC), CRIM, FRAUD
Great track record
Must come from one of the TOP Banks in S.A. only and have done credit vetting and assessments on CREDIT CARDS
Must know how to do credit card vetting, assessments.
Holding a mandate up to a certain value in your role to approve credit card applications.
Excellent English communication
Must be willing to work rotational shifts (8am - 5pm / 9am - 6pm / 10am - 7pm) and 2 weekends in a month.
No accent - dealing with HIGH END clients.
Articulate well.
Telephone etiquette
Attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjExMjEwNjEzP3NvdXJjZT1ndW10cmVl&jid=1728995&xid=4211210613
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Client based in Johannesburg seeks the services of Sales & Marketing Executive.
DUTIES:
Arrange appointments with customers – minimum of 16 calls per week.Existing client list of customers to be serviced.Bookings for all Trades on In-house systemsUpdating RFA’s timeously as per agreed rates to customersEnsuring freight rates, free time agreements and additional charges are updated on In-house systems prior to freight desk invoicing clientsApplication for DG/Hazardous cargoApplication for detention and demurrageApplications for freight collect at PODMonitoring of vessel tonnages and loadingsAssisting customers with E-service login / booking creation.Distribution of sailing schedules for all services.Distribution of all marketing relating notices to the customers.Discuss & promote current PIL trade routes with customers - imports and exportsDiscussions on competition informationWeekly call plan submitted by lunch time on Friday for clients to be visited for the following weekMaintain existing business and vigorously develop new customers – imports and exportsSending quotations to customers – imports and exports must be done in writing and filed in customer file within 24 hoursRespond to emails within 24 hoursFollow up on holding messages to principalsWeekly sales report on customers visited for the week and feedback by 10h00 each FridayAttending marketing meetings with customers/managementExport customer statsMonthly Far East / X-trade reportReport on import liftingsReport on export liftingsComparisons to previous monthReport back on competition on this tradeReport on target and tender accounts, i.e. volumes YTDRate negotiations for imports and exports for the various trade areas that PIL service and follow up on quotesSurvey reports as needed for new tradesUpdating partner codes – for import customersEntertain customers at rugby, cricket, lunches, shows, etc. after hours or during weekendsFollow up on sales leads from Port of Load and contacting customers.Following up on sales leads locally from freight forwarders, shippers, and exportersAssist with conference preparation.Follow up on tele sales reports dailyFollow up on outstanding monies – demurrage, short payments from import and export customersConsistently offer customers excellent service levelsAssist Marketing team when staff are on leave or sick leaveFiling
Core Knowledge & Skills:
Matric + 5 years extensive ships agency experience in all tradesShipping training coursesSales and Ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTIxMDc5MDI5P3NvdXJjZT1ndW10cmVl&jid=1200064&xid=2521079029
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A well known cosmetic company is currently seeking an experienced nail technician to join their team. Please note must have own car.
Must have the stamina to successfully and timeously complete back-to-back nail appointments. 2 out of the 5 working days per week will be in office back-to-back nail appointments.Qualified in Complete Nail Technology including:
Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & Sculpting
At least 5 years’ experience working in the industryWould need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.Must have computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & WordStrong Nail Art experience and capability, including a POE to show work completedMust be capable of managing their online diary (with support from the admin team)
Hard Skills:
Must be Qualified in complete Nail Technology including:Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & SculptingNail Art Skills
Must have strong advance Nail Art SkillsAt least 3 year experience working in the industryMust have strong computer experience – Daily software used: Excel & Word
Soft Skills
Passionate about the beauty industry & nailsPassionate about sharing knowledgeWell presentedPunctualStaying updated with the latest nail trendsMust be fluent in English. If English is not the first language that is not a problem, however accent must allow for clear communication in EnglishThe position requires strong inter-personal, organisational, admin and multi-tasking skillsTime management essential, with the ability to complete work timeously and ask for support when needed.Ability to work well with a team and assist team members when needed.
Non-Negotiables:
Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).Bi-Monthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)Working hours: 8am – 5pm @ Academy Hyde Park. Weekend or after hour nail appointments may apply when needed. Will be booked in advance and leave days given accordingly.Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTIxNzc1NDQ/c291cmNlPWd1bXRyZWU=&jid=1521124&xid=912177544
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Are you a dedicated and compassionate Registered Nurse looking for an exciting opportunity in the operating theatre? We have a vacancies for a Registered Nurse (Trained) in a Private Hospital based in Gauteng in Johannesburg (North, South, West and East Rand).
Role Summary:
As a Registered Nurse (Trained) in the Theatre department, you will be responsible for providing direct and/or indirect nursing care to patients. Your role will involve assessing, planning, executing, and supervising the implementation of care to meet patient needs. You will serve as a role model in delivering evidence-based care and actively participate in Clinical governance.
Key Responsibilities:
Scrub in theatreProvide patient care and counseling.Perform rostered weekend duties, emergency relief on-call duties, and associated tasks.Maintain a safe, clean, and secure environment for patients, staff, and visitors.Utilize supplies and equipment efficiently.Collaborate with other hospital departments to ensure quality patient care.Liaise with ward managers on matters related to patient care.Maintain accurate records at all times.Supervise and evaluate the quality of patient care through patient rounds.Communicate with patients and their families regarding patient care, and report any issues to the Unit Manager.Assist in coaching junior staff within the unit.Take daily responsibility for allocated theatre and cases.
Requirements:
Grade 12 or equivalent NQF Level 4 Qualification.Registered Nurse, registered with the South African Nursing Council.Diploma in Operating Room Technique.2-3 years of experience in orthopaedic, general, and endoscopic surgery.
Market related salary, with various benefits
If you are passionate about delivering exceptional patient care and are ready to take on this challenging and rewarding role, please submit your application by the closing date of 31/07/2023.
Please forward your CV, cover letter and relevant documentation to vacancy at (@) letslink dot co dot za (.co.za) and Gary or Colleen will be in contact with you. Alternatively, please send a WhatsApp message to 071 - 868 - 0114 and we will call you back or call us on 011 - 026 - 1907.
Only shortlisted candidates will be contacted.
https://www.ditto.jobs/job/gumtree/4168392789?source=gumtree
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For further information please contact carole@torohc.co.za or call 074 839 8100
Reporting to the Head of Customer Care
Delivering an exceptional customer service across all customer channels
Strive to resolve 90% of customer queries and complaints at first point of contact.Engage customers in an empathetic and confident manner to drive customer loyalty and retention
Resolving Technical queries and complaints remotely by identifying and troubleshooting issues first time around
Outage Notifications and management
Continuously improve your ability to serve our customers in a dynamic and ever-changing environment through the learning initiatives provided and through self-learning
Adhere to company processes, procedures, and codes of conduct
Working Conditions• 24/7/365 business operating times• As per shift Roster.• 6 days per week shift work is required.• Must be willing to work on public holidays and weekends.• Required to work overtime as per business requirement
Knowledge, qualifications and experience• A+ and /or N+ qualification, or studying towards a technical qualification, is mandatory.• Minimum 4 years customer care experience in a technical environment.• Multi-lingual.• Computer literate, intermediate proficient in Microsoft office.• Wired into the Digital world
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzYwOTU2MzY3P3NvdXJjZT1ndW10cmVl&jid=375602&xid=3360956367
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Job Overview:
As a Peak Season Driver, you will play a crucial role in ensuring the timely and safe delivery of goods during the busiest times of the year. You will be responsible for transporting items efficiently, maintaining a high level of safety, and providing exceptional customer service.
Key Responsibilities:
Safe Driving: Operate company vehicles in a safe and responsible manner, adhering to all traffic laws and regulations.
Timely Deliveries: Ensure on-time delivery of goods to designated locations, taking into account traffic conditions and delivery schedules.
Vehicle Maintenance: Conduct routine vehicle inspections, report any issues promptly, and ensure that the vehicle is clean and well-maintained.
Route Planning: Plan efficient routes to optimize delivery times and reduce fuel consumption.
Customer Service: Provide excellent customer service when interacting with clients, addressing inquiries, and ensuring the safe handling of their items.
Documentation: Maintain accurate records of deliveries, including delivery notes, receipts, and any incidents that occur during the route.
Communication: Keep open lines of communication with the dispatch team to provide updates on delivery progress and report any issues or delays.
Adherence to Policies: Comply with company policies and procedures, particularly those related to safety, security, and delivery protocols.
Qualifications:
Valid drivers license with a clean driving record.Proven experience as a delivery driver or in a similar role.Excellent knowledge of local traffic laws and routes.Strong time-management skills and the ability to meet delivery deadlines.Good physical stamina for loading and unloading items, as needed.Effective communication skills and a customer-focused attitude.Matric Certificate or equivalent.Willingness to work flexible hours, including weekends and holidays, during peak seasons.
Physical Requirements:
Ability to lift and carry heavy items, up to [weight limit] pounds.Stamina to spend extended periods driving and navigating.Comfortable working in various weather conditions.
Additional Information:
This position is a seasonal role, typically during peak demand periods, and may be subject to varying working hours. Successful candidates will be expected to represent the company in a professional and courteous manner at all times.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MzY1ODM3MjQ/c291cmNlPWd1bXRyZWU=&jid=1715935&xid=436583724
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Driver
Salary: R34 per hour
Type: Full-time
Payment Schedule: Weekly
Requirements:
Residence: Applicant must reside in Alexandra or close to Marlboro SandtonLicense: Valid Code 10 drivers license.Certification: Valid Professional Driving Permit (PDP).
Responsibilities:
Safely and responsibly operate company vehicles.Transport goods and/or passengers in a timely manner.Adhere to all traffic laws and regulations.Perform routine vehicle maintenance checks and report any issues.Ensure the cleanliness and maintenance of the assigned vehicle.Maintain accurate records of trips, including mileage, fuel consumption, and any incidents.Communicate effectively with the dispatch team and other relevant personnel.Provide excellent customer service when interacting with clients.
Qualifications:
Valid Code 10 drivers license.Valid Professional Driving Permit (PDP).Proven experience as a driver is preferred.Clean driving record with no major traffic violations.Ability to work flexible hours, including weekends and holidays.Strong knowledge of traffic laws and regulations.Excellent communication and interpersonal skills.Good physical condition and ability to lift and move heavy objects if required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzc2NjU3Nzg3P3NvdXJjZT1ndW10cmVl&jid=1753334&xid=3776657787
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If you are an experienced Credit Assessment / Vetting Consultant / Premier Banker / Universal Banker that can start immediately on a 3-month contract with one of the upcoming banks, we are looking for you.
Requirements
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits.
Clear CREDIT (ITC), CRIM, FRAUD
Great track record
Must come from one of the TOP Banks in S.A. only and have done credit vetting and assessments on CREDIT CARDS
Must know how to do credit card vetting, assessments.
Holding a mandate up to a certain value in your role to approve credit card applications.
Excellent English communication
Must be willing to work rotational shifts (8am - 5pm / 9am - 6pm / 10am - 7pm) and 2 weekends in a month.
No accent - dealing with HIGH END clients.
Articulate well.
Telephone etiquette
Attention to detail.
Vaccinated
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTkwNTUxMzY4P3NvdXJjZT1ndW10cmVl&jid=1719535&xid=3990551368
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To Inspire people to live active lives. The role of the Fitness Instructor is to promote our world-class fitness products and to increase member retention through effective new member induction. This role will also be responsible to promote existing and new fitness initiatives as well as products and services to members.
* To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing.
* Building relationships with members to achieve member retention
* Conducting fitness initiatives to increase member retention
* Adhering to operational & administrative requirements
* Ensure the health and safety of members at all times
* Actively managing ongoing training and self-development to keep abreast of industry changes
* Actively assist and promote the ancillary products and services available to members
* Matric qualification
* Industry recognized fitness qualification essential
* A minimum of 6 months experience within fitness
* First Aid qualification with AED certification
* Ability to work shifts which includes weekends and public holidays
* Experience in member service (customer service)
* Must be a people’s person and be able to assist and guide our members
* Matric qualification
* Industry recognized fitness qualification essential
* A minimum of 6 months experience within fitness
* First Aid qualification with AED certification
* Ability to work shifts which includes weekends and public holidays
* Experience in member service (customer service)
* Must be a people’s person and be able to assist and guide our members
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241028&xid=1555_53181
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Qlikview Monitor performance, reliability, and availability of the Qlikview technical environmentMonitor usage patterns and the response times of Qlikview applications and formulate actions and strategies to improve performanceManage compliance and capacity demandsAdminister Qlikview applications and install required upgrades and patchesConduct capacity planning and formulate actions and strategies around data growthFormulate, implement, and maintain backup and recovery plansFormulate, implement, and maintain Qlikview disaster recovery strategyGive input in Qlikview Architecture and Design Forums and review technical design documents in partnership with Data Architect(s) and Technical Manager(s)Effectively manage problems in a timeously mannerUtilise problem solving skills & techniques to drive the resolution of issuesBuild and maintain relationships across business, branch and regional managers (Field), and ITEstablish effective and collaborative partnerships with relevant IT teams (Infrastructure, Networks and Database Administration)Communicate effectively with internal and external clients to identify needs and evaluate alternative business and technical solutions Cognos Administer, monitor and maintain the Cognos BI systems and reports to maximise uptime and reliabilityProvide technical support to the Cognos power usersResponsibilitiesAssisting team members with issues related to QlikTroubleshooting using Qlik technology - After-hours and weekend standby support requiredResponsible for investigating Qlik related issues and providing feedback to users and business. Performance tuning and monitoring - Creation of ODBC Connections as required by teamBe able to work independently as well as with a teamTime managementPlatform administration of Qlik Servers, managing licenses, Day to Day environment monitoring Assist with weekly implementations and deployment of changes Skills And ExperienceMinimum Requirements:5-8 Years Experience in BI Administration, with 3- 5 Years Experience specialising in QlikView/QlikSense Administration including architecture, security setups, performance tuning and monitoring.Should be able to handle Platform administration of QlikView/QlikSense Server, assigning license, Supporting Dashboards, Granting User Access, Day to Day environment monitoring.Ability to configure, audit and analyse data from Qlik repository database.Must be technically adept at QlikView/QlikSense Administration including performance tuning and monitoring.Experience with QlikView/QlikSense application deployment, installation, Upgrade, Backup and configuration. - Experience on working with QlikView/QlikSense Management Console (QMC), QlikView/QlikSense Server, Publisher, Qlik data load editor and different QlikView/QlikSense scripts.Must have Qlik Technology experience (i.e QlikView, Qlik Sense, Nprinting ) as well as progr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczNTYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187018&xid=1109_73562
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QualificationMatricAdditional Finance Diploma would be beneficialRequirementsProven accounting experience, preferably as an Accounts Receivable Clerk or Accounts Payable Clerk.Working with CFOExcellent communication skillsAdvanced ExcelSage experienceDutiesReportingReconsInvoicing large amountsAttention to detail must be superior. Large numbersAssisting CFOMust be able to be available to work late and weekend when needed. CommittedExperience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkyNDg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238429&xid=1109_92489
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Johannesburg - An established company providing services to the food processing industry is looking for a suitably skilled Service Technician to join their Gauteng Team. Must have food industry background and solid mechanical engineering experience.Job Description:Service, maintain and engineering support for the products supplied by the companyScheduled service visits to customersAbility to handle breakdowns and work over weekends if neededMachine audits and reporting potential problems to the customerProject management of new equipment sold by the company, from time to timeInstallation and commissioning of new equipment supplied by the companyManaging sub-contractors on-site during installationsControlling all costings on installationsReport writing to customers, principle suppliers and management on service visits and installationsLiaising with overseas principle suppliers from time to time regarding fault finding on equipmentMinimum Requirements:Must be fully bilingual in English and AfrikaansElectrical and mechanical experience essentialElectrical fault finding abilityPrevious experience in the poultry or food industry is non-negotiableAbility to draw on AutoCad would be a further advantageAvailability to travel and work overtimeMillwright trade test or equivalentMust be driven and able to work under little to no supervisionWilling to learnDrivers licenceAbility to handle breakdowns and work over weekends if needed
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MjQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186425&xid=1266_49243
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