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JOB DESCRIPTION
The purpose of the Key Account Manager – Power Tools, is to help develop sales opportunities with key account customers. The KAM’s authority include:
Develops new business segments and new customersDecides on customer and market processing strategyNegotiates terms and contracts with the major customers
Duties may include but are not limited to:
Responsible for the turnover and profit of the assigned accountsResponsible for the customer P & LNegotiation of terms and contracts with the major customersSales and listing, such as innovations and promotionsNegotiation on local, customer-specific advertising activities, promos etc.Implementation of trade fairs and support catalogue creationTasks in the field of logistics and finance (credits, open receivables, etc.)Information flow (internal – Retail Marketing Managers, Business Units, logistics and external service, external - customers etc.)Control of relevant KPIs and compliance with budgetsTransfer of local requirements and questions to Country Business Director (CBD)Responsibility for customer and market processing strategyDevelopment of new business segments and customersPlanning of turnover, profit and quantity as well as commenting to CBDStrong coordination with all other business unit KAM’s for respective customersDeveloping customers online sales activities, potential of developing online pure players as wellOrganizing product sales trainings to customers
Experience Required
5 years+ Work experience in sales in a similar role and sectorSolid track record in having managed large customer accounts successfullyStrong strategic and analytical skillsFully competent on MS Office packagesAbility to communicate on all levels, fluent in English speak / read & write and Afrikaans speak / read & write
Personal Characteristics
Willingness to learn and broaden knowledge and keep up with the industry requirementsCustomer service centric mind-setEntrepreneurial thinking, ability to work self-directedTeam player but independent where requiredAbility to work under minimal supervision & high pressureEnjoys working with data i.e., analysisDeadline, target & process drivenCourageous and able to challenge status quoGood presenter and communicatorAttention to details and analyticsWillingness to travel regularly away from homeGood command of the Afrikaans language
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTkwMDA1MDk4P3NvdXJjZT1ndW10cmVl&jid=1323901&xid=2590005098
12h
1
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DUTIES & RESPONSIBILITIES
Promote and sell all industrial services portfolio in statutory and non-statutory services rendered in Manufacturing, Mining, Energy and other relevant industry sectorsWeekly submission of opportunities plan and sales pipeline forecast reports to Area Sales ManagerWeekly reporting on industry updates, sales activities and market intelligenceWeekly management and updating of CRM (Salesforce)Collaborate with the internal business units for customer account management activitiesPresent Inspection Services portfolio to potential clients through direct communication in telephone calls, video conference, emails and face-to-face meetingsResponsible to develop new enquires, maintain new and existing customer enquiries and manage sales pipelineProfessional relationship management with clients in the areas of industry sectorsPlanning and scheduling of client visits and follow-up meetingsIdentify cross selling opportunities for the different business lines and allocate to the respective business unitsParticipate and find opportunities in Industry specific seminars, conference and webinarsPreparation of commercial aspects of proposals and tenders to various clients and closure of sales opportunitiesResponsible for achievement of individual assigned sales targetsAny other ad hoc tasks as requested by Management
Single Assignments
Beside the above listed job duties, special assignments have to be carried out based on the order of the direct superior. Those special assignments are usually connected to above listed activities or those assignments are a result of company policy.
COMPETENCIES
Good command of the English languageGood communication skillsGood organizational skillsGood presentation skillsGood problem-solving skillsExcellent technical knowledgeCustomer-orientedAbility to perform under pressure
EDUCATION
Bachelor’s Degree in Sales and Marketing or relevant qualification in a technical discipline. E.g. Engineering.
WORK EXPERIENCE
At least 3 years’ Sales experience in a Technical Environment, preferably from the Testing, Inspection and Certification (TIC) Industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80ODE5NTM1MjA/c291cmNlPWd1bXRyZWU=&jid=370506&xid=481953520
12h
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767
12h
1
JOB DESCRIPTION
An opportunity exists for a Compliance Manager (Sub-Saharan Africa Region). The purpose of the role is to provide compliance and organizational advice to management and associates on compliance topics.
Duties may include but are not limited to:
Advice and Expertise
Provide compliance and organizational advice to management and associates on compliance topics;Understand, and keep abreast of changes to, relevant local laws and regulations;Implement local policies, guidelines, and procedures;Cooperate and liaise with government authorities and where necessary, instruct and manage external legal counsel.
Compliance Risk Management
Identify and analyse compliance risks, with a focus on anti-corruption and anti-bribery, as well as carrying out measures to monitor and mitigate risks, for example third-party due diligence, risk assessments and audits;Support local management to define/promote compliance goals on anti-corruption and compliance culture;Support further development of the compliance management system.
Training/Communication
Design and conduct trainings on compliance topics;Design and implement programs and initiatives to ensure awareness of compliance organization and topics, both internally and externally;Ensure effective communication of compliance topics in general
Monitoring and Control
Review and monitor the compliance management system to ensure it meets the requirements under local laws;Conduct and assist in compliance investigations, including recommending appropriate sanctions, disciplinary measures, or other consequences, and, if necessary, implementation of sanctions and measures;Monitor and review effectiveness of compliance program
General
Undertake duties as and when assigned by Regional Head of Corporate Compliance
MINIMUM REQUIREMENTS
7+ years of experience in ethics and compliance, legal, risk management/mitigation, internal audit, or other similar governance areas preferably in a multi-national company;Sound knowledge of and experience in the relevant regulations and laws, particularly relating to anti-corruption and anti-bribery;Supervisory experience preferred;Solid time management and organizational skills;Ability to work under pressure and to manage multiple tasks in a dynamic corporate environment;Excellent interpersonal and communication skills (fluent in English), with ability to communicate professionally with all levels within the organization;https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzY5ODI0NTk3P3NvdXJjZT1ndW10cmVl&jid=1240006&xid=3369824597
12h
1
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DUTIES & RESPONSIBILITIES
Plan working time in accordance with the requirements of the audit schedulePrepare personal audit working documents in accordance with instructions from the audit team leader and the internal requirements of the companyDuring the on-site audit:Arrive promptly on time for the auditCollect objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees’ activities; recording this evidence in “Audit Notes”Assist the audit team leader with the classification of audit findings and preparation of reportsAs necessary, support the audit team leader during meetings with the audit customerPromote a positive professional image, including the wearing of PPE as required by the customerRespond to customer questions relevant to the audit and certification processesInform the Certification Manager of customer complaints, and raising these on the CAPA systemAttend staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerTake responsibility for maintaining his/her appointment as an auditor by:Attending at least one auditor experience exchange a yearProper time managementEnsuring that auditing work is monitored by a competent auditor as required, and at least once every three years; studying and learning from the monitoring results; taking any corrective action necessary to improve skills and knowledgeEnsuring participation in a minimum of two external audits within the appointment period (3 years)Maintaining knowledge of latest information on material technology best practise through Continual Personal Development (CPD) training exchangesMaintaining CP- SG/PV registration where necessary to support the RBI TeamImplement and adhere to the company’s South African Group management system requirements
Single Assignments
Beside the above listed job duties, special assignments have to be carried out based on the instructions of the direct superior. Those special assignments are usually connected to above listed activities or those assignments are a result of company policy.
COMPETENCIES
Good command of the English languageBudget management, milestone trackingStrong communication skills, strong collaborative skillsComfortable with PowerPointStrong knowledge and understanding audit principles, procedures and methodsStrong analytical and problem-solving skillsAttention to detail
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjE1MDYwNTIzP3NvdXJjZT1ndW10cmVl&jid=370504&xid=1615060523
12h
1
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DUTIES & RESPONSIBILITIES
Planning of own working time in accordance with the requirements of the audit scheduleAllocating work to the audit team in accordance with the assignments given on the audit schedulePreparing the audit plan and ensuring that it reaches Back Office at least 15 working days before the audit is scheduled to start. (Exception: in the case of short-notice audits, audit plan to be sent to Back Office as soon as possible.)Preparing audit documents and personal audit working documents in accordance with the internal requirements of the companyAct as primary contact with the audit client, representing both the company and the audit team; chair all audit meetings; prevent/resolve conflict between audit team members and auditeesMaximise use of audit resources, by organising and directing audit team members and reassigning tasks as necessaryCollecting objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees activities; recording this evidence in Audit NotesWith the assistance of audit team members, classifying audit findings and preparing of audit reports and non-conformity reportsPromoting a positive professional image, including the wearing of PPE as required by the clientSubmitting completed audit packs to Back Office within five working days of the end of the auditResponding to pack-related queries from Back Office, including submission of corrected or missing audit documents, within 2 working daysIn cases where there are non-conformities, liaising with the audit client regarding close out; performing re-audits if required; submitting non-conformity packs to Back OfficeMaking recommendations to the Certification Body regarding certification, continued certification, or suspension/withdrawal of certificatesResponding to customer questions relevant to the audit and certification processesInforming the Certification Manager of customer complaints, and raising these on the CAPA systemAttending staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerCoaching and mentoring Auditors-In-Training and Lead Auditors-In-TrainingPerforming monitoring of other auditors, as necessaryTaking responsibility for maintaining his/her appointment as an auditorWhen necessary, assisting the companys Marketing Team by visiting clients to provide technical supportImplement and adhere to the company’s South African Group management system requirementsAny other ad hoc tasks as requested by Management
Single Assi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA0ODY4OTE2P3NvdXJjZT1ndW10cmVl&jid=371331&xid=3404868916
12h
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Who are we: A prominent media owner in South Africa, with a dedicated focus on mobile gaming, offering a diverse range of advertising solutions to help brands and agencies reach their media objectives effectively. Who are we looking for: A sales executive with 2 to 3 years experience in digital sales.
What will you do:- Drive media sales by proactively engaging with brands and agencies to promote and sell our advertising platforms, with a particular emphasis on mobile gaming- Take charge of the end-to-end account management process, from initial sales to campaign implementation, ensuring an exceptional and solution-driven experience for our clients- Develop and nurture strong relationships with key players in the industry to establish a robust network that fosters growth opportunities- Thrive in a team-oriented environment, collaborating effectively with colleagues to achieve shared goalsWhat do you need:- Account management skills, with a focus on providing effective solutions that meet client needs- Understanding of the advertising industry- Excellent interpersonal and communication skills, allowing you to build and maintain strong relationships with clients and industry professionals- Highly self-motivated, driven, and inspired by success, with a passion for delivering exceptional results- Ability to thrive in a fast-paced and dynamic environment, adapting quickly to changing market trends and client demands- A team player with the ability to collaborate effectively with cross-functional teams
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NTA4NzM1MDc/c291cmNlPWd1bXRyZWU=&jid=1696912&xid=850873507
12h
1
Who are we: A prominent media owner in South Africa, with a dedicated focus on mobile gaming, offering a diverse range of advertising solutions to help brands and agencies reach their media objectives effectively. Who are we looking for : A sales executive with a proven track record in the marketing field.
What will you do:- Drive media sales by proactively engaging with brands and agencies to promote and sell our advertising platforms, with a particular emphasis on mobile gaming- Take charge of the end-to-end account management process, from initial sales to campaign implementation, ensuring an exceptional and solution-driven experience for our clients- Develop and nurture strong relationships with key players in the industry to establish a robust network that fosters growth opportunities- Thrive in a team-oriented environment, collaborating effectively with colleagues to achieve shared goalsWhat do you need:- Proven track record in marketing field- Exceptional account management skills, with a focus on providing effective solutions that meet client needs.- Strong understanding of the advertising industry- Excellent interpersonal and communication skills, allowing you to build and maintain strong relationships with clients and industry professionals.- Highly self-motivated, driven, and inspired by success, with a passion for delivering exceptional results- Ability to thrive in a fast-paced and dynamic environment, adapting quickly to changing market trends and client demands- A team player with the ability to collaborate effectively with cross-functional teams
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDkwNDE0MzA2P3NvdXJjZT1ndW10cmVl&jid=1681443&xid=3490414306
12h
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WHO ARE WE?
Were not just an events business; were a dynamic, one-of-a-kind playground for brands.
WHO ARE WE LOOKING FOR?
A dynamic, experienced sales pro! We want you to champion our media and event spaces. Your mission: build client relationships, spot opportunities, and drive revenue. We need a media industry expert with an extensive network and a passion for exceptional customer experiences.
WHAT WILL YOU DO?
1. Business Development:
Identify and target potential clients, creating new opportunitiesBuild a robust network in media and eventsSeek partnerships to expand our client base
2. Sales and Revenue Generation:
Crush sales targets promoting our unique spacesDeliver persuasive sales pitches highlighting our valueSeal deals, ensuring satisfaction all around
3. Relationship Management:
Nurture existing client relationships for repeat businessAddress client inquiries professionally and promptly
4. Market Research and Analysis:
Stay updated on industry trends and competitionAnalyse data for sales optimization
5. Collaborative Approach:
Team up with marketing for effective campaignsEnsure seamless event execution with our operations team
WHAT DO YOU NEED?
Experience and Skills:
Proven sales success in media and eventsA vast network in the industryTop-notch negotiation, communication, and presentation skillsOrganised, self-motivated, and a team player
Industry Knowledge:
Stay current with media and event trends
Personality Traits:
Outgoing, charismatic, and great at building connectionsGoal-oriented with a positive attitude
Education:
Preferably, a bachelor’s degree in related fields
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDQwMzk3ODU1P3NvdXJjZT1ndW10cmVl&jid=1719528&xid=4040397855
12h
1
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Who are we? A multifaceted destination offering a truly remarkable space that serves as a vibrant hub for leading retail brands, social interaction, and exciting events.
Who are we looking for? A hospitality manager with strong leadership and sales abilities who has a keen awareness of current trends in the food and beverage industry.
What will you do?
The primary roles of the Hospitality manager are being responsible for organising and overseeing the daily operations within the retail environment. The Hospitality manager will also be required to drive sales of the eventing spaces as well as promote the eventing spaces through various channels (Events companies/Agencies/Event space platforms)
What do you need?
BSc/BA in hospitality management (preferable)5 years previous work experienceHospitality & Service training experienceSales experience and track recordCompetency with Microsoft programs (Excel and PowerPoint)Business Negotiation, closing, relationship building and Presentation SkillProven track recordExcellent organisational skillsOutstanding communication skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTA0NTc1NzY3P3NvdXJjZT1ndW10cmVl&jid=1736979&xid=1504575767
12h
1
We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
12h
1
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136?source=gumtree
12h
1
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Were looking for an Insurance Sales Team Leader to join our professional team of insurance sales consultants in Sunninghill, Johannesburg.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in sales and quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture.
Roles & responsibilities
Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are metAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiencyProviding motivation, coaching and feedback to team members to enable them to improve their performanceProvide inputs on process and system to the teamManage teams and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that productivity targets are metMotivate team members and control attritionComplaint and escalation managementProvide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyProductivity Improvement and Employee engagementEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightMaintain process metrics and reporting on a daily, weekly, monthly and quarterly basisEnsuring accuracy of performance reports and compliance to internal control requirementsAssesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teamsEstablish an environment and work style that promotes the concept of teamwork and professional developmentCreate a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when neededAccountable for maintaining compliance with Human Resource policies and procedures and implements them at the employee level
Minimum Requirements
MatricAt least 2 years experience in a leadership role, in contact centre salesMust be technologically savvyCertificate in supervisory management, ideal but not essentialWillingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policiesAbility to handle escalations and take ownership
Working Hours https://www.ditto.jobs/job/gumtree/1795546671?source=gumtree
12h
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Main Responsibilities
Assist communications team by providing information and content relevant for publishing in print and online media.Be responsible for OEM and company’s branding of sites (in conjunction with group comms team, CI, direction, and approval)Manage and analyse sales promotions in a tool called mailchimp (a plus)Provide all admin/purchasing for marketing eventsManage website updates and provide information for the company, its brands and the SharePoint siteManage website, social media enquiries and Research DatabasesPartner with the communications team on events, public relations, media, and internal and external communication campaignsAssist with sales reports by tracking product line sales and costs by analysing and collecting sales and new business dataMonthly regional sales reports on product line, identifying sales risk areas and future opportunitiesSupport the sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requestsResearch competitive products by identifying and evaluating product characteristics, market share, pricing, and advertisingAssist with Sales presentation, Trade shows, by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, co-ordinating mailing listGeneral support to the national sales team regarding marketing activities, customer relationship management, competitive pricing, and sales statsAssist with arranging of VOLVO Day trips, special visits from VOLVO, events and promotionsAssist with building strong and sustainable relationships with all customers, including suppliers involved in targeted campaignsSupport the company and VOLVO protocols and procedures to protect brand managementAnd all other instruction within the Sales and Marketing scope
Main Purpose of Job
To analyse sales statistics and data, compile and produce sales reportsAssist in Marketing and Promotional activitiesBuild customer relationships, research market conditions and competitor data
Key Competencies/Skills
Matric Grade 12, BCOM Marketing Management, BA Communications or National Diploma in Sales and Marketing or similarPrevious experience analysing raw data and sales Stats to produce reports in line with data is a must, Financial Acumen, EXCEL and PowerPoint skillsExperience working on a CRM system, SAP, VOLVO dealer network would be advantageousPresentable and able to promote the companyPrepared to travel and work additional hoursComputer literate in MS packages with SAP experience preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1NjU2NDY2P3NvdXJjZT1ndW10cmVl&jid=1405021&xid=2005656466
12h
1
We are looking for a dynamic, enthusiastic, service driven team player to join the Lodge Wholesale team.
KEY OUTPUTS
Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers, telephonically and via emailCreative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsSaturday duty on a rotation basisPublic Holiday duty on a rotation basisBackup for colleagues when they are away from the officeExpanding product knowledge through attending training sessionsUpholding the values of the company; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A good knowledge on any of the destinations that the company promote within South, Southern and East AfricaAn in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East AfricaGood understanding of delivering excellent service to agents / guestsAn in-depth knowledge of Tourplan or a similar booking systemA willingness and aptitude to learnGood organisational abilityLateral thinking abilityInitiative
KEY SKILLS REQUIRED
Communication skills and fluent in written and spoken EnglishOrganisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detailComputer literate with experience with Word, Excel, PowerPoint and OutlookWeb reporting portalUnderstanding of travel industry through study or work experienceMarket knowledge and how it operatesAttention to detailWorking in an orderly manner to ensure that files can be continued by other Consultants when necessaryWorking knowledge of Tourplan, WETU and GDMUnderstanding of quantitative and qualitative dataRelevant understanding of the Business to create strategy and making commercial decisionsSales process and methodologiesSales and Brand representationExperiential creativity (crafting experiences)Guest / Client delightTeamwork and interpersonal skillsConflict management and resolutionSpeed reading and speed typingPaperless filing and Database filing and managementGood organisational abilityInitiativeHigh energy level...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTcyMDk2Njc2P3NvdXJjZT1ndW10cmVl&jid=1503265&xid=3172096676
12h
1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/2872999621?source=gumtree
12h
1
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One of our focus clients would like to add a Junior Marketing Assistant to their vibrant team.
Duties include:
Compiling and distributing financial and statistical information such as budget spreadsheets.Analysing questionnaires.Writing reports and other documents.Organising and hosting presentations and customer visits.Assisting with promotional activities.
Experience:
BCom/NDip in Marketing or similar
1 to 2 years relevant experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTI4ODY3MDgwP3NvdXJjZT1ndW10cmVl&jid=1250064&xid=1928867080
12h
1
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CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
We are seeking Insurance Sales Consultants to join our team and help our clients protect what matters most. As an Insurance Sales Consultant, you will play a vital role in promoting our short-term insurance products and providing exceptional customer service.
Responsibilities:
Sales Generation: Utilize your knowledge of short-term insurance products to effectively identify and pursue sales opportunities.Product Knowledge: Stay up to date on insurance products, underwriting guidelines, and industry trends to provide accurate information and advice to clients.Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets and objectives.
Qualifications:
MatricAfrikaans -speak, read, write – required.Clear Criminal and ITC records2+ years of short-term insurance sales experience is required.Knowledge of insurance products, policies, and regulations.Must comply with FAIS fit and proper requirements.RE 5 (highly advantageous)
Benefits:
Competitive salary and commission structure.
Comprehensive training and ongoing professional development.
Opportunities for career advancement within the company.
Supportive team environment.
If you have the drive to succeed in insurance sales and want to make a meaningful impact on clients lives, we encourage you to apply for the Sales Insurance Consultant position. Join our dynamic team and embark on a rewarding career in the insurance industry.
Application Process:
Interested candidates are invited to submit their resume and their relevant experience and qualifications. Shortlisted candidates will be contacted for an interview.
https://www.ditto.jobs/job/gumtree/2572600451?source=gumtree
12h
1
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The ideal candidate will be responsible for overseeing the day to day operations of the division, managing the team and work processes and meeting the divisions financial target. You will also be engaging with clients on a daily basis taking instruction and delivering diverse company secretarial services to clients.
Responsibilities:
Meet target and manage the budget requirementsManage the overall operations of the departmentMeeting client expectations in terms of service delivery and quality of workPlanning, organising and leading the work of teamManage the workflow processesEnsure policies and procedures are followedBuild relationships with clientsMaintaining quality by enforcing quality and excellent client service by analysing and resolving client service problems, managing the customer satisfaction surveys and net Promoter score results.Review processes and procedures for any potential improvement
Qualifications:
Diploma/degree
Work Experience:
+8 years experience in the field2 to 3 managerial experience
Knowledge:
Company ActKing IVCIPC proceduresSecretarial programme (Profsoft)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTI3MzAxOT9zb3VyY2U9Z3VtdHJlZQ==&jid=1301884&xid=69273019
13h
1
SavedSave
If you are analytical, enjoy process development, problem solving and creating effective solutions to manage stock, Identifying risks or potential losses from point of entry to exit, then we would like to meet you.
Great understanding of different products being distributedOversee the standard processes to ensure appropriate presentation of stock
Collaborate with the warehouse manager to ensure consistent balance of stock and maintenanceImproving the continuity of supply chainDesigning, creating and managing of SOP’s for the warehouse to monitor the processesConduct assessment of supply chain to identify risks and develop solutions useful in minimising lossesProviding of regular training on stock processes or systemsAssisting operations with all warehouse related projectsAssist auditors with stock requirements (financial year end)
Maintain accurate record of inventory and stock management systems according to set standardsDevelop inventory control models that promote lower cost of sales, shorter lead times, and reduced stock levelsRegulation of in-stock level are in line with inventoryControlling of SOP’s
Qualifications & Experience:
MatricDiploma/ Degree in relevant field or equivalentMid-Level experience with Microsoft package (Excel & Word)3-5 years proven work experience as a Stock Controller/ Stock Administrator (or similar role)Understanding of logistics, supply chain management and inventory management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjI2NjgyMTM/c291cmNlPWd1bXRyZWU=&jid=1519461&xid=962668213
13h
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