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Results for property management in General Worker Jobs in Eastern Cape
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KPA’s
Responsible for planning, controlling, and ordering food and beverages: execute F&B orders, process guest’s complaints good-naturedly, authorise F&B supplies and place orders, track and order shipments.
F&B Operations
Ensure waiters are correctly and smartly dressed, & offer professional (& courteous service to guestsEnsure restaurants and cloakrooms are clean, and that table appointments, (+ flower arrangements) are impeccable.Ensure that room service staff are correctly and smartly dressed and serve their guest professionally and friendly.Ensure that room service orders are executed promptly and that they comply with the required standards.Ensure that barmen are well trained, correctly dressed and serve their guest in a professionallyEnsure that bars and cloakrooms are clean and stockedEnsure efficient running of the banqueting department and that all banqueting rooms (& cloakrooms), are tidy & cleanEnsure an effective table reservation systemEnsure that company and statutory hygiene standards are maintainedEnsure that a minimum of 75% is achieved on first kitchen Audit (Management to advise when) and a further 80% on the next one.Implement a new ‘touch’ per year for the dining experience by April 2023 (WINET)Participate in the creation of 12 tailored events per a yearEnsure the quality of the food, the service, the look and feel of the restaurant is to the standard of DHR and that of consultants from the TICS and property Shareholders.Maintain standards equivalent to a 4* Hotel
Stock Management
Ensure profit margins are maintained, agreed costs are not exceeded through effective control systems, (incl issuing against dockets, sales analysis, menu costings & cash checks).Prepare proper forecast and meet desired revenues for all beverage outlets on-board.Ensure consumable and non-consumable goods are ordered, correctly stored and issued to various departments.Ensure procedures are adhered to, that no bills exceed the stipulated limit without prior approval & that written confirmation, purchase orders, or order numbers are on file.Maintain effective cost control in all areas of the F&B department.Responsible for the final delivery of all F&B products aligned with company´s standards.Ensure that monthly stock takes are conducted.Timeously submit (on the required format) all required information for budgeting purposesmonitor industry trends and make recommendation how it could be implemented & improved in the catering chain.
Management
Participate in daily scheduled mealtimes preparati...
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Our client in the Hospitality Industry based in Port Elizabeth is currently looking to employ a Graphic Designer.
An awesome career opportunity awaits!
Requirements:
Relevant qualifications and experience required for a Graphic Designer.The successful candidate must have sufficient knowledge in the following programs (on PC); Internet and Email (Microsoft Outlook), Microsoft Word, Microsoft Publisher, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat, Adobe CS2, Photoshop, Illustrator, In-design and Coral Draw.Full knowledge of how the printing processes work and the ability to set-up artwork for both digital and Litho printing.
Responsibilities:
All DTP work for the group i.e., the design, printing and finishing of menus, wine lists, directories, tent cards, flyers, brochures, labels, adverts, posters, pull up banners etc. (Please note this includes the cutting, laminating, punching etc.).Managing and ordering of paper, ink, laminating sheets and anything else required.Design of all E-marketing mail shots.Attending to any requests of clients for editorial or images of our properties.Assisting the department with displays i.e., Golf Days, Workshops, Indabas etc.Executing any requests from Management or the General Managers with regards to the design or marketing.Sourcing of information and quotes for display materials or promotional items.Assisting with conceptualizing and implementation of marketing campaigns and concepts.Printing of small jobs and managing of the company printer.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
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The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
Dealing with Guest queries and arranging assistance as needed.Prepare for arrival one day in advance; be on top of bookings made.Assist guests with information they need about services at the hotel & surrounds.Liaising all the necessary communications via telephone, email or verbal to all the applicable departments and ensuring that it is attended to timeously.Work hand in hand with the other Hotel departments.Maintain communication within the Hotel, other departments, as well as security with regards to guest’s movement,Ensuring the Front Office is staffed at all times to ensure Guests are attended to whilst browsing through the Curio Shop.Build relationships with all Guests and team members in Front Office.Ability to take initiative and make judgement calls re complaints (adequate gifting / room drops / vouchers).Constant monitoring of PMS and Guest profiling to ensure that the team is updating required information; nationalities, address, remarks, preferences, contact details, etc.Ensuring day-to-day Guest services such as admin, emails, wake-up calls etc; are all handled timeously and accuratelyTimeous execution of key responsibilities as set out by the Head of Department.Recite, understand, apply and live the Purpose and Value statement.
REQUIREMENTS & QUALIFICATIONS
Must have at least 2 years’ experience in a 5* Hotel environment.Must have at least 1 years experience in a Front Office environment.Demonstrate excellent written and verbal communication skills.Opera (Property Management System) knowledge at Operator Level; computer literacy.Ability to multitask with excellent time-management.Strong administrative experienceKnowledge of the Hermanus and surrounding areas activities, attractions and venues is essential, so living locally is a distinct advantageProven job reliability, diligence, dedication and attention to detail.Degree or Diploma in Hospitality will be an advantage.Must be flexible and willing to work shifts, weekends & public holidays.Knowledge of Hermanus & surrounding areas, attractions and other venues.
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are n...
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Junior Accountant required for a reputable company based in Gqeberha , Eastern Cape
Requirements
BCom degree in Accounting / FinanceCompleted articles (advantageous)Microsoft Office (Excel / Word)Caseware (advantageous)Vanilla Payroll (advantageous)Pastel (advantageous)Xero (advantageous)
Responsibilities
Perform bank reconciliationsProcessing and reconciling of Petty Cash and cash control accountsKeeping of a fixed asset registerGeneral journals – e.g. depreciation, provisions, interest salaries, stock, etc.Process journal entries e.g. new instalment sale agreements, interest on borrowings, provisions, accruals of income and expenses, bad debts ect.Reconcile debtors and creditors statements.Correct accounting treatment on disposal of assets (property) and investments and the calculation of the taxation on capital gains/losses.Analyse the resulting trial balance for mistakes / deviations and be able to discuss the results with the client.Analytical review of AFS – GP%, Inventory days, Creditors days,Calculate the tax liabilityBody corporates and partnerships.Calculate the taxation on lumpsum payments by retirementIssuing of IRP5’s and IT3’s and reconciliation to EMP501 at yearend.Reconciliations of input/output VAT to annual financial statements and monthly trial balancesCompiling and discussing with the client of monthly management accounts.Recording and identifying short comings in internal controlsAccounting for Loans on Related PartiesSet-up of accounting systems for clients
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise
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5mo
Ads in other locations
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A well organized Organization in Centurion is Looking for a Dominant Digital Marketing Manager, who will be responsible for the Companys end to end digital Marketing capability in order to enable the Business growth and achieve strategic objectives.
Roles and Responsibilities:
Conceptual, development and implementation of company’s brand’s digital marketing strategySet up a best of breed digital marketing capability distinctive to the companyMedia planning and buying, search optimization, as well as data and analytics to support future business growth.Liaise with Senior Stakeholders in the organization, marketing team, and business unit to develop digital presence that translates into business growthMeasure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)Maximize limited digital marketing budget to create maximum impactLead and drive execution of digital marketing campaigns to drive brand awareness and generate leadsDraft compelling website and social media content in line with marketing, UX, and Search Engine Optimization (SEO) best practicesDevelop web pages, marketing landing pages and other web properties to optimize user experiencePlan, execute, and measure experiments and conversion testsDesign and manage paid and organic search strategies, including SEOCo-ordinate and integration of digital marketing content through a digital marketing schedule and calendar that aligns to the broader marketing schedule
Requirements
Qualification in Marketing, Digital, Communications, Media, or a related discipline preferred10+ years of relevant experience supporting integrated digital Marketing brand presence (social Media/Marketing, web, design, and email)Proficient web content development and social media marketing expertiseStrong grasp of digital marketing best practices across websites, landing pages, social media marketing, email, mobile, banner ads, online video, paid search, SEO, etc. to drive and support both brand awareness and lead generation campaignsExpertise in performance marketingDeep understanding of digital analytics and the ability to translate data into actionable insights; experience using analytics tools to communicate outcomes and ROIUnderstanding and use of major social media marketing platforms, including LinkedIn, Twitter, YouTube, Facebook, Instagram, etc. as part of integrated marketing campaignsTeam management experience crucial.
Apply now!
Email your profile to hr@solicited.co.za
If you meet the above requirements upload your profile to:
https://www.dittojobs.com/company/view/3445125994?join=true&u_id=863515212
Or visit our website for more Opportunities: www.solicited.co.za
Solicited Recruitmen...
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Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.Minimum of 2 - 4 years’ related experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Responsibilities:
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
a) Student management
Engage students on needs and evaluations.Formulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssist with leasing processAssist with application processAssist with intakes/Vacate processAssist with site coordinationAssist with compliance and conformity to house rulesAssist with student life programAssist with event managementAssist with inspection processAssist with key handover and register processAssist with student mentoringAssist with student files and informationAssist with any other assistance required by management team
Building management
Maintain various management systems in student accommodation service offeringAssist with building mutually beneficial relationships with all stakeholders of the residenceAssist with management of all areas of residenceAssist with management of repairs, revamps and refurbs including reportingAssist with management of conducting inspections, handovers and walkaboutsAssist with management of OHS site complianceAssist with ensuring students adhere to policiesAssist with asset register and assistance with compilationAssist with meter readingAssist with management sub-contractorsAssist with management of site operationsAssist with management of maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceAssist with effective management of riskAssist with document storage facility secure
Leases
Assist with Negotiating certain leases/renewals as prescribed by manager, including parking baysAssist with preparing lease documentsAssist with correct revenue stampingAssist with correct signatories in placeAssist with records tracking of document until completion...
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REQUIREMENTS:
Bachelors degree in Business Administration (or similar)10+ years sales experience in real estate in Cape Town5+ years people management experience and proven track recordProven track record of success as a Sales Manager in the Cape Town and Atlantic Seaboard real estate market, demonstrating a deep understanding of the local market dynamics and buyer profiles eg. Investor buyers, owner/occupier, fist time buyersCRM knowledge and experienceBased in Cape Town (this is an office based role)
JOB DESCRIPTION:
Sales Strategy and Planning:
Develop comprehensive sales strategies and plans specifically designed for the Cape Town and Atlantic Seaboard real estate markets, taking into account local market dynamics, customer preferences, and regulatory requirementsConduct thorough market research and analysis specific to Cape Town and the Atlantic Seaboard, including factors such as property demand, pricing trends, buyer demographics, and lifestyle preferences in these areasUtilize insights from the local market to determine pricing strategies, product positioning, and competitive advantages that resonate with buyers in Cape Town and the Atlantic SeaboardCollaborate closely with marketing and leadership to adapt sales and marketing efforts to the local market, utilizing channels that effectively reach and engage with the target audience in these areas in order to generate high quality leads at appropriate volumes in order to create solid opportunities to move stock in both future and current developmentsRepresent Sales within the Leadership Team
Sales Team Management:
Lead a skilled and knowledgeable sales team that understands the unique characteristics and nuances of the Cape Town and Atlantic Seaboard real estate marketsDefine clear performance metrics and sales targets for individual team members, considering specific geographic territories within Cape Town and the Atlantic Seaboard
Provide ongoing coaching, feedback, and training to enhance the teams sales skills, product knowledge, and understanding of the local market conditionsFoster an extreme ownership and collaborative team culture that encourages sharing of local market insights and best practices among the sales team members, but primarily owns and drives competitor and market analysis reporting on a quarterly basis in order to inform product development and marketing effortsProactive and ongoing performance management
Customer Relationship Management:
Cultivate and maintain strong relationships with key clients (network), real estate brokers when relevant, investor...
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
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Leasing Administrator (Retail Property Portfolio Leases and Contracts) required to support and participate in the Retail Operations Property Portfolio. The role is accountable for the delivery of detailed lease database capturing, reporting and communications to support governance, database and dashboard activities with detailed ownership of property related policies, procedures and templates to ensure compliance and viable commercial outcomes.
Requirements:
Retail Property experienceMinimum of 3 years’ experience within the property sector playing a strong administrative role and engaging with landlords in a multi-stakeholder portfolio – essentialExperience as lease or property administrator – highly beneficialActive experience in building property related capacity including process, policy, procedure related template development and maintenance – highly beneficial.Microsoft Office Suite, particularly: Excel, Outlook, MS365 Sharepoint (advantageous), WordContractual Law (advantageous)Excellent verbal, written and numerical skills.
The duties and responsibilities of the Lease Administrator are listed below, however is not limited to:
Maintenance of all lease documents, including lease agreements, lease amendments and lease renewals.Ensuring that lease documents comply with policies and procedures which have been established.Maintaining accurate, complete and up-to-date records for all lease documents and other important information.Managing client lease folders on Sharepoint (SP) by creating folders per policies and standards, uploading all necessary information and archiving old client folders.Maintain a detailed understanding of all the clauses, terms and conditions as well as any addendums pertaining to lease agreements.Drafting new leases from signed client proposals, using the latest lease template ensuring that information is accurate, special comments are clearly documented as prescribed and are supported by written confirmation from directors.Circulate lease agreements for signature by the client, witnesses and client representatives.Maintain an intricate knowledge of the pricing structures throughout the organisation that relate to all products and services.Ensure that all tickets applicable to lease administration are managed and completed within servicedelivery time lines.Performing credit checks and consulting with the FM with regards to any negative credit history.Providing Ops team with feedback on credit checks, after consulting with FM if necessary.Instructing finance (via ticketing system) to invoice the client once fully signed leases are received and ensuring that all relevant information is included to enable finance to invoice accura...
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Required
Grade 12 (Matric), Relevant Diploma or Degree in Property Studies A minimum of 1-3 years’ Property experience.Experience on Excel will be advantageous.Strong Proficiency in relevant computer packages (MS Office) and software packages.Excellent attention to detail and numerate accuracy.
Administration of Portfolio:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage portfolio in respect of:
o Processing and filing of pertinent correspondence, documentation, drawings, task briefs, reports, etc.o Processing of internal & external written and telephonic communications.o Formulation of monthly Technical Services reports, task briefs and expenditure applications.
• Effectively utilize, control computer software programs essential for the professional management of building assets, repairs, and maintenance operating costs• Professional and efficient utilization of internal & external human resources by;
o Evaluation and recommendations in respect of Approved Contractors listo Attendance and full participation in the following;
? Property Management meetings? Development Project meetings? Service Provider liaison meetings? Internal and external training courses & seminars? Services Management Meetings
o Professional and efficient application of human resource and industrial relations procedures and principles (Labour Relations Act)
• Implementation and utilization of clients Policies and Procedures, Technical Specifications and Terms and Conditions of Contract documentation• Procurement – implement and manage the procurement process on National bases.• Co-ordinate and manage the auditing process on the various clients’ portfolios.• Submit tenders for new business.• Compile and submit proposals for new business.• Control and manage documentation handover for New Developments / upgrades.• Manage, document, and record all electrical compliance Certificates for the respective portfolios and file all original certificates.• To ensure that major expenses are effected as per budgeted date to avoid variances and to keep working budgets up to date.• General correspondence to keep Centre Management, Property Managers, Building Staff and Tenants informed of work to be affected.• To ensure that contracted services and work are effected as per service agreement.• Provide Asset Managers, senior Prope...
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QUALIFICATIONS AND EXPERIENCE:
• Grade 12 (Matric)
• Minimum of 2 - 4 years’ experience in administrative environment.• Strong Proficiency in relevant computer packages (MS Office) and software packages (MS Office)
Office Support:
• Maintain the reception area. Must always look professional.• Ensure the efficient and effective operation of the reception area.• Answer all incoming calls and direct caller’s inquiries to the relevant person.• Communicate detailed and accurate messages to staff members.• Receive and act as first point of contact for all contractors/customers/ tenants and assist with queries.• Hostess and welcome guests, directing them to appropriate boardroom.• Preparing boardrooms for tenants, clients, and team meetings.• Inform relevant staff of visitors’ arrival.• Offer refreshments to visitors.• Assist scheduled contractors with access to the building.• Manage communication to both retail and corporate tenants at the Marc.• Daily checks on the cleanliness of the precinct e.g. bathrooms, pick-up zones, smoking areas.• Keep and maintain a key register for all vacant shops and offices within the precinct.• Project a professional image of the company by:
o Delivering friendly and efficient service.o Ensuring calls are dealt with speedily.o Effectively answer or direct queries or enquiries.
• Assist the property management team with all administrative functions of the office.• Ensure all new tenants are sent flowers to welcome them to the Marc.• Update the internal telephone directory monthly.• Responsible for all other duties as assigned by management.
Administration of Precinct:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage the facilities management services for the precinct in respect of:
o Processing of internal & external written and telephonic communicationso Logging calls for all reports handed in by the service providers or property management team.o Assist in managing invoice spreadsheets and ensure that contractor’s quotes and invoices have been forwarded for payment to the finance department.o Follow up on all outstanding invoices to ensure payment is made.o Assisting with the coordination of cleaningo Ensure enough cleaning staff, as per SLA is on site daily.o All equipment is available and fully functional.o Ensure security is on site, as per SLA.o Daily efficiency of the help desk.o Attend all Property Management Meetings, record and communicate minutes time...
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Our client well know in the facilities and property industry are on the lookout for a Operations Manager to join the team full time.
Main purpose and objective of the position:
Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager
Experience / Education:
A minimum of 3 years’ experience in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills would be a recommendation.
Skills required:
Quality/standards awareness and implementation, Basic contract management, Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor. In depth knowledge of GPS lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge.
Must have experience and knowledge of:
Budgeting & Expense ControlBuilding Management & AdministrationTenant Installations, Revamps & UpgradesPeople Management (Internal & External)Financial & Business AcumenCustomer & Quality focusDrive for Productivity
Interface / relationships with:
Internal: Property / Centre Manager, Lease Administrator, Debtors Administrator, HandymanExternal: Contractors, Landlord, Tenants
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
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It is a requirement of this position that the Property Administrator takes full responsibility for all administrative matters relating to the Residential- and/or Commercial Property Portfolio. This includes liaising with tenants, service providers, contractors and property owners, the preparation of lease applications & lease agreements, capturing of property, tenant & lease details on the Company’s property management system (‘MDA’), debtor and creditor accounts administration (including local authority accounts management), utilities management, the updating of data on MDA, property inspections, service provider selection, procurement & contracting and reactive & proactive property maintenance management. The role also includes taking care of all the general office administration and day-to-day operations.
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Required:
Matric (Must)Relevant degree or diploma Equivalent (added advantage)A minimum of 3 years’ property experienceStrong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)
Responsibilities:
Helpdesk:
Attend to daily logged calls on the helpdesk/MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client’s mandatesEnsuring supporting documents are attached to Helpdesk/MyBuildings system.Allocating work orders to directly employed Property Service Management.Tracking job progress when call was logged, PO created, vendor completing to capturing invoices and report overdue work orders.Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives and PSM. Immediate logging of the calls and supply reference #s to the requester.Attending to follow ups and escalations of work orders daily.Accepting and completing of job cards and closing of work orders.Liaise with contractors, Building Managers, Property Manager and Facilities Manager to ensure all parties are up to date with current issues/changes.Notifying responsible supervisor of work to be carried out.Assist Property administrator with the uploading of tenants on MyBuildings.Send email Broadcasts from MyBuilding system.Follow standards of the helpdesk procedures.Adhere to deadlines set by management.
Invoice Management:
Checking/Audit all received invoices daily.All vendor’s invoices received to be checked against
compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card.
Ensuring that correct paperwork is attached to invoice.Follow up and resolve non-complaint invoices.Reconciliation of vendors statements
Reporting:
Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders.Assist with accrual report per Service Manager from the system (monthly).
Vendors:
Loading vendors on PIMS2 / MyBuildings.Manage vendor’s documentation are in line with procedure documentation (monthly)Assist contractors on MyBuildings (daily).Assist finance department with SLA invoices (monthly).Update Vendor files with the required documents (monthly).Audit approved vendor list and report noncompliance to PSM (monthly).
Query Resolution:
Escala...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDU0NDU3NjUxP3NvdXJjZT1ndW10cmVl&jid=1681962&xid=1454457651
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Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are attended to. Keeps management well informed of area activities and significant problems.
Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.
Minimum of 6 years’ related experience with at least 2 or more years of supervisory experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
Building management
Maintain various management systems in student accommodation service offeringBuild mutually beneficial relationships with all stakeholders of the residenceManage all areas of residenceManage repairs, revamps and refurbs including reportingConducting inspections, handovers and walkaboutsEnsure OHS site complianceEnsure students adhere to policiesAsset register and assistance with compilationManager meter reading recordsManage assistant residence manager and handymanManage sub-contractorsManage site operationsManage maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceEnsure effective management of riskManage student affairsEnsure document storage facility secure
Student management
Engage students on needs and evaluationsFormulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssessing incidents of student misconduct to determine appropriate courses of actionAssist with leasing processAssist with application processAssist with intake...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY5Mzg5ODM3P3NvdXJjZT1ndW10cmVl&jid=1681963&xid=2969389837
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One of our impressive facilities is looking to place a Receptionists/ (Reservations) to be 1st line of contact for their guests. You will be responsible to manage the Reservations and Reception area of our property
Must have:
Min 6 mnths+ exp as a Reservation/ Reception within a hospitality environment
Must have guest relationships exp
Duties:
Manage reception - areaAssist with reservations
Determine rooms are available.Verify paymentsAssign rooms and respond to guests with emailsChecking guests in- & - out.Administration
Accommodation is provided
This position needs to be filled ASAP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA1MDMyMDA5P3NvdXJjZT1ndW10cmVl&jid=1578535&xid=2305032009
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Brief Job Description
Responsible for sales and guest service.
Responsibilities and Duties
Handling of safari requests on behalf of our client, received from repeat or recommended guests, via their website and social media channels, corporate & charitable partnersInspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics a nd suitability of optionsCompile attractive tailor – made itineraries to match client expectations and budgetsEnsuring turnaround time targets are met/exceeded and attention to detail is paid to the itinerary at the quote, confirmation, and pre-travel stagesFollowing sales procedures as set out in the operating manualsFollow up with clients after a safari for feedback and encourage referralsWorking alongside the Sales Ops consultant throughout the sales and confirmation processCollaborative approach with Guest Services team to provide best-in-class guest serviceStrive to meet and exceed personal and team KPIs to meet company growth goals, including sharing best practices and ideas with the team on a proactive basisReport any errors or issues to you line manager immediately on discoveryProvide proactive support to colleagues in peak or leave timesContribute ideas, testing, and feedback to aid the continual improvement of systems including reservation systems, guest itineraries and others as requiredAttending all training that is offered and proactively growing your knowledge of the company by researching our products (as well as that of 3 party suppliers) and the countries in which we operate to continuously strengthen you knowledge of these destinationsTaking a proactive and adaptable approach to learning in terms of sales skills, systems, processes and product knowledge
Requirements and Qualifications
Experience in and knowledge of East Africa safari – at least 5 years of experienceExperience in a retail sales role for an African inbound operator – at least 10 years of experienceSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales & customer service skills and the ability to close a sale and upsellExcellent communication skills (written/telephone), a service delivery mindset, and a strong customer service focus Target-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environmentStrong administration and organizational skills with great attention to detail with a desire for continuous improvementExcellent time management skills with the ability to multitask and prioritize tasksProactive min...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTA4NzY5MTgzP3NvdXJjZT1ndW10cmVl&jid=1470664&xid=2508769183
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Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
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Responsibilities and Duties
Handling of safari requests from agents with planning costing an accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation complete the safari file with all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manger immediately on discoveryProvide proactive support to colleagues during peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targets
Requirements and Qualifications
Experience in and knowledge of Safari Sales is requiredExperience in and knowledge of East Africa Safari Sales is an advantage 10-15 years of experience in the broader industry sector (hospitality & tourism)Experience and a good understanding of the safari tourism environmentExperience as many aspects of the industry as possible, more than one side of the fenceExperience in dealing with and delivering on western business demandsExperience with trave l& reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g., complaints, last-minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
Required work practices
Across all interactions, promote the image of the sales team as a best in class externally with our clients and internally with key stakeholdersAs a key point of contact and the fa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU0OTQzNjA/c291cmNlPWd1bXRyZWU=&jid=1470663&xid=105494360
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