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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports. Qualifications: MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential. Key Performance Indicators: Customer Liaison Duties Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released. Administration Duties Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707

Uthukela - Ladysmith

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Position: Warehouse Operations Team Leader Location: Ladysmith, Ezakheni Department: Operations - Factory and Warehouse Reporting: Management Minimum Qualifications: Qualifications & Experience: Grade 123-4 years related work experience in a similar role within the industry,Certificate/Qualification in the relevant field or studying towards one Roles and Responsibilities Assist in running an efficient warehouse operation which is able to fulfil operational and customer demand and meet set targets.Ensure the delivery of materials to production lines in accordance with production schedules.Train new Warehouse operatives within area of responsibility.Ensure inventories in area of responsibility are accurate.Ensure stock movements are recorded accurately.Support organizing and participate in stock takes at regular intervals.Ensure that any computerized or automated systems are accurate and up to date.Identify any systems improvements and make recommendations for change.Where possible resolve any issues or problems which occur in the warehouse. Where appropriate elevate the issue to a more senior level.Produce regular reports and statistics as and when required.Review ways to reduce wasteAssist in planning future capacity requirements.Ensure that health and safety meet the required standards and carry out risk assessments.Ensure that all lifting and maneuvering of products is carried out in accordance with manual handling procedures.Ensure that vehicles, machinery and equipment is well maintained and fit for purpose.Maintain high standards of security in the warehouse.Ensure staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment.Ensure a clean and tidy working environment to aid operational efficiency.ISO 9001-2015 commitment to taking a lead role to ensure world class progression. To ensure that the Business Management System is maintained within your department/division.Any other duties or ad hock tasks. Skills Supervisory and Team Leader skills with the ability to motivate, develop and supervise others.Good communication and interpersonal skills.Good IT skills, in particular spreadsheets a knowledge of warehouse systems.Analytical and numerical.Good understanding of customer deliverables and the impact of failure / cost of poor quality.Good planning sk... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTk5NjI4ODgwP3NvdXJjZT1ndW10cmVl&jid=1191705&xid=3199628880

Uthukela - Ladysmith

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Purpose of Job: Supporting the Management Team with the day-to-day operation of the warehouse (Defy Factory), R Responsible for a group of operators and ensuring an efficient warehouse (Defy Factory) operation in achieving business targets.Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring operational targets, KPIs, and quality standards are met in order to meet the requirements of the customer.Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely. Required Qualifications / Essential Basic Skills: • Supervisory and Team Leader skills with the ability to motivate, develop and supervise others• Good communication and interpersonal skills• Good IT skills, in particular spreadsheets a knowledge of warehouse systems• Analytical and numerical• Good understanding of customer deliverables and the impact of failure / cost of poor quality• Good planning skills and able to meet targets and deadlines• Excellent attention to detail skills• An appropriate warehousing qualification would be advantageous• A supervisory qualification would also be beneficial • Proven experience as a Warehouse Team Leader with experience of supervising and motivating a team• A good working knowledge of health and safety and security requirements• Knowledge and understanding of lean techniques may be advantageous Duties & Responsibilities: Task 1: Assist in running an efficient warehouse operation which is able to fulfil operational and customer demand and meet set targets. Ensure the delivery of materials to production lines in accordance with production schedules • Train new Warehouse operatives within area of responsibility• Ensure inventories in area of responsibility are accurate• Ensure stock movements are recorded accurately• Support organizing and participate in stock takes at regular intervals• Ensure that any computerized or automated systems are accurate and up to date• Identify any systems improvements and make recommendations for change• Where possible resolve any issues or problems which occur in the warehouse, where appropriate elevate the issue to senior level Produce regular reports and statistics as and when required• Review ways to reduce waste• Assist in planning future capacity requirements• Ensure that health and safety meet the required standards and carry out risk assessments• Ensure that all lifting and maneuvering of products is carried out in accordance with manual handling procedures. • Ensure that vehicles, machinery and equipment is well maintained and fit for purpose• Maintain hig... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTc2Mzk2NTk/c291cmNlPWd1bXRyZWU=&jid=1165021&xid=617639659

Uthukela - Ladysmith

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