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Adapt IT (Pty) Ltd has a vacancy for a Technical Team Lead. This role will report into the Senior Manager: Technical Services. The purpose of this position is to manage the operational requirements of the technical team, project management of technical projects and align service delivery in the support space with the desired service levels.
We are looking for an innovate and talented individual, who has a passion to make a difference in a dynamic environment as part of our efficient and enthusiastic team.
Primary Responsibilities for the Role
Team Leadership
Manages resources through providing guidance, mentorship, and support to aid team members to meet support and project commitments.Provides status reporting inclusive of but not limited to utilisation plans, SLA performance, project updates, process improvements and team initiativesPerform resource and operational management of the team to ensure team members are highly utilized and efficient.Conducts and provides input to the performance appraisals of teamMotivates and inspires team membersAssist with succession planningEnsure compliance with governance frameworks
Project Management
Drives the delivery of technical projects (internal and external)Performs Project management to ensure that the appropriate governance and compliance are followed.Assist with the compilation of quotes, WBSs, PRDs and sign off documents as required.Works with the technical team to extract project plans.Performs resource scheduling and planningWorks together with the Technical Administrator to ensure that projects are completed on time, within budget and with the appropriate level of quality.Performs the function of a Project Owner for internal team Projects.Serves as the primary resource on larger and more complicated projects providing other team members with the necessary documentation that can be followed to implement the project.
Service Delivery
Proficiency in leading both physical and virtual teamsExperience in dealing with third-party-provided servicesOperational ability in a diverse, large-scale environmentExceptional customer-facing skillsReport compilation and analysisIn-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Desired Skills, Experience and Qualities:
Education & Qualification
Relevant tertiary education (BSC or similar)PMP (or similar Project management certification)ITIL certification will be advantageous
Relevant...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjc4NjkxMjI4P3NvdXJjZT1ndW10cmVl&jid=320758&xid=2278691228
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MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available.Learning & Development Specialist – DURBANCORE PURPOSETo build a knowledgeable and competent workforce through the implementation of the training framework and strategy, ensuring current and future internal & external academic skills needs are met.CORE FUNCTIONS• Take responsibility for the co-ordination and implementation of internal & external academic training initiatives within the institution, in order to drive academic development in line with organisational needs• Conduct annual academic training needs analysis by working closely with department managements to assess existing and future training & development requirements• Work with academic managers to identify competency needs and skill gaps for academics• Act as an advisor and trouble-shooter to academic managers by analysing their requirements and developing action plans to address the specific needs of the academic department• Engage learning & development opportunities offered by government to enhance the achievement of skills development objectives.• Ensure that the training plan is communicated to EXCO & Academic managers and obtain commitment to the WSP from all stakeholders.• Facilitate training for external academic staff when required• Design and implement in-house training & development programmes for internal & external academics to meet identified training needs in accordance with training plans• Ensure that appropriate training interventions are aligned with organisational objectives by developing and implementing programmes at work that connect academics with institutional goals, values and objectives• Ensure that all trainees are assessed in terms of their competency levels prior to and after attending training, where possible (pre & post survey) to ensure return on training investment (ROI)• Create and implement effective onboarding academic orientation sessions in conjunction with relevant HR policies and procedures• Ensure that the training file is up-to-date with copies of all academic training payments and attendance registers for all training interventions/meetings• Forecast and estimate required funds and ensure that costs associated with bursaries and other training interventions are incorporated into the training budget• Contribute to the establishment and maintenance of a high performance culture and a culture of life-long learning through ensuring that training plans and implemented interventions emphasize and are aligned to these values• Encourage and improve the use of LinkedIn Learning and other training resources by academics in order to development skills and capacity and obtain ROIJob Requirements: QUALIFICATIONS• Bachelors’ Honours degree in HRM or Training & DevelopmentEXPERIENCE• Minimum of 3 years’ experience in a training or similar role• 6years’ exper
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNDk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1194498&xid=1266_51494
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Requirements: Matric or equivalent NQF 4 qualificationMinimum of 4 years experience in Bulk Recruitment working within an agency environment (experience in recruiting foreign language candidates)Strong sourcing skillsKnowledge of building a talent poolAbility to organise and prioritiseComputer literate (MS Word and MS Excel)Know how to use social media to drive traffic to apply for open vacancies and promoting employer brandingGood command of the English language (verbal and written)Focused with excellent attention to detailOrganisation skillsSense of urgency (response to clients)AdaptabilityGood telephone etiquetteProfessional demeanour Duties and responsibilities:Building a talent pool of strong candidates relative to clients needsPre-screening and managing applications for various vacanciesArranging interviewsInterviewing candidatesCompiling professional CVs and referencesWorking with Recruitment Consultants, ensuring that clients get the best candidatesPlease note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0NjczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215926&xid=1109_84673
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