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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
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Village N Life is a hospitality management company comprising various hotels, serviced places and hospitality solutions in the Western Cape.
Our hotel in Camps Bay seeks an experienced Chef de Partie to join our dynamic team.
Minimum requirements:
MatricRelevant culinary certificate / diplomaAt least 2 years experience at a similar level at a 4 or 5 star property
Main duties and responsibilities:
Create menus and recipes using the finest ingredients to create flavorful, colorful and exciting dishes for the restaurantsTrain and develop staff working under youMaintain hygiene standards in the kitchenEnsure your team follow the SOPs as set forth by the companyReporting of IOD and management of the processMenu costingDealing with suppliers to ensure the highest quality and serviceConsistency of food quality and presentationStock controlManage waste management systems within the kitchen
If this sounds like an exciting opportunity to you, please contact us with an updated CV, recent photograph, food portfolio and contactable references.
Due to the high number of CVs received, only successful candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODg4NzU5MDQ/c291cmNlPWd1bXRyZWU=&jid=1746047&xid=188875904
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay.
If you thrive on a company culture that focuses on growing their employee through career development and staff incentives, this is the company for you.
An exciting opportunity exists for a Talent Acquisition Specialist to join their dynamic team.
Main purpose of the position
The Talent Acquisition Specialist is responsible for managing all aspects of staff recruitment. They oversee the process to ensure procedures are followed in a fair and transparent manner. They work closely with the hiring managers and Human Resources department to process forms, shortlist candidates, schedule interviews and communicate with candidates and provide a high quality and professional Recruitment service through the effective administration of all Recruitment systems based on Recruitment policies and procedures for all permanent and part-time employees.
Qualifications and experience
MatricTertiary qualification in Labour Relations, Human Resources or People Management (advantageous)Hospitality experience (beneficial)3-5 years recruitment experienceStrong Administration experienceStrong Social Media experience (LinkedIn, Facebook Business, Instagram etc)Strong Excel knowledgeHR or recruitment software experience (Non negotiable)
Duties and responsibilities
Actively source candidates suitable for the Hospitality IndustrySupporting and participating in all recruitment processes (staff, intern, volunteer, secondment) collecting applications, facilitating the candidate’s assessment (screening and interview), sending reference checks, negotiation, offering and employment contract.Understand the culture and character of each department/entity/property within the Village N Life portfolio in order to match potential candidates to eachAdvertise vacancies by placing ADS internally and externally: listing websites, social media and recruitment platformsEnsure candidates have contactable references to be contacted by ManagementDevelop a database of candidates categorized into levels of employment and qualificationEnsure that recruitment of position is in line with the Man Plan and budget.Ensure that recruitment fees are collected and paid in full, should a candidate break contract.Manage Career Custodians LinkedIn profile to ensure fullest use out of this recruitment functionEnsuring that probations for new staff are set and assessed properly and on timeEnsuring that all required documents are collected from new staff including family book, degrees, ID, proof of bank, vaccine certificate, etc.Creating excitement and team buy-in during the organisation’s restructuring processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84ODYxMDgxMzc/c291cmNlPWd1bXRyZWU=&jid=1621126&xid=886108137
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Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the Village N Life portfolio through the Travel Support Channel platform.
Minimum requirements
MatricAccommodation certificate / Hotel School Diploma is advantageousMinimum 2 years experience in a similar position withing the luxury hotel sectorFamiliar with the duties and responsibilities of the reservations department in a hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and productsMaintain a high level of customer service Excellent written and verbal communication skillsAssist in investigating and resolving customer complaintsPromote and sell VNL products and services using up-selling and suggestive selling techniquesQuotations to be done accuratelyConfirmations and pro-forma invoices issued on time and according to procedure and payment schedulesFollow up and hand over of all details of groups to property management and events to the relevant operations managerAccurately record and process reservations from all channels on to the OPERA systemBooking of transfersProcess amendments to reservations, e.g. extensions, early departures etc. Manage No ShowsDealing with special requestsLiaise with credit and finance departments if credit approval is neededFollow up on provisional bookingsAccept waitlist reservations, record and follow up on PMSComplete monthly OTA reconciliations
Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and weekends.
Due to the high volumes of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzNzcwMTE3P3NvdXJjZT1ndW10cmVl&jid=1687399&xid=2133770117
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Am Malawian man looking for the job as care plus driver. I got more than 5yrs working exprience taking care of person got parrayze the whole body by stronke and giving him pills making food for him driving him in a meeting and so on . The references are available just call on me on 0817202545 and i will provide you the references . Thanl you Eddie
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Travel Support ManagerMINIMUM REQUIREMENTS: Matric CertificateTertiary Qualification in Hospitality and tourism not essential, but preferred.Minimum of 2 years’ experience in the same or similar positionLevel 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular) DUTIES & RESPONSIBILITIESS: Product KnowledgeProperty Knowledge Ensure property knowledge is distributed in organization Property details obtained from Management – property, marketing, sales, directorsEnsure details updated/loaded on PMSCommunicated to relevant personnel Policies and Procedures Ensure superior knowledge of all policies and procedures as below (but not limited to) Child/Sharing policiesGeneral reservation and booking terms & conditions – per productRefund policy and procedureCommission terms & conditionsSpecial offer terms Sub BrandsDetails/terms of sub-brands within the Village & Life portfolioSuperior product knowledge is vitalProduct knowledge is a responsibility not a function Management of Property Management System (PMS) - OperaAuthorisation of all staff on PMSManagement and loading of rates accurately and with detail on PMSManagement and loading of all properties on PMS accurately and with relevant detailsAssistance with all PMS details and accuracy Management of specials and promotions : Special offer details (referred from Sales Director/Executives) communicated accurately to reservations staffmanual record kept of all offersAccuracy and professionalism is vitalDue to the sensitivity and confidentiality of negotiated rates, these need to be loaded with precisionSpecial Requests – AccommodationManaging the leisure club data baseEnsure the bookings for peak are followed up on and continuously monitoredManagement of all complimentary (educational, prize, voucher, staff) stays as per V&L guidelines and ensuring no opportunity costsCommunication of upcoming educational stays to sales team and property managementAllocation of all prizes and voucher numbersManagement and assistance with all “directors friends” reservationsManagement and record keeping of all accommodation trade exchangesManagement and record keeping of all accommodation barter agreements Reservations ManagementSupervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and sales. Entering all relevant information of reservation on PMS with relevant and correct informationCommunication of all provisional reservations made with correct detailsFollow up and confirmation of all bookings ensuring payment, avoiding cancellations and no-showsUtilizing special remarks option, ensuring gues
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Good day Madam/Sir.I'm Prisca a hard working n trustworthy Malawian Lady looking for any available domestic work like Creaner, Housekeeper, Nany or Restaurant work, Full-time work or part-time work.
Contact Reference available if needed. I'm able to work under any condition as assigned .I would be very grateful to you if my post meets your favorable consideration. You can call/whatsapp me on 0630080040
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Are you passionate about Finance and Human Resources? Our client in Camps Bay has the perfect opportunity for you. Job Description Requirements: Grade 12 or equivalent is essentialRelevant Finance qualification an advantage2 to 3 Years Pastel Partner ExperienceProficient in MS Office (Word, Excel and Email)Previous experience with HR related matters essential Skills & Abilities: Excellent Verbal & Written communication skillsDeadline OrientedWillingness to work necessary hours to get the job doneAbility to work in a fast-paced environmentOrganizedAttention to Detail Responsibilities: Provide support for the daily, weekly & monthly accounting functionsProcessing relevant cash booksProcessing of foreign paymentsMaintain general ledger accounts by monitoring journal entry preparationComplete special projects giving insightful analysis as requiredUpdating & Controlling Operational AssetsProvide support to the Senior HR ManagerAssist with recruitment, interviews and on-boardingManage the performance reviews process and ensure they are submitted by the deadlineEnsure monthly probationary reviews take placeEnsure leave planners and policies are followedEnsure regular communication on HR Services to operational managersEnsure induction protocol, monthly testing and dress code policy is followedParticipate in HR networks and community programsDevelop PR publications on the benefits and opportunities available for staff members To apply for the position, please forward an updated CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU3MTE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121451&xid=1109_57114
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Im looking for a full time personal assistant who hasexperience within the hospitality industry, the following qualities are a must.· At least 3 years experience workingas a PA or in a similar role.· A good credit rating (Credit checksand reference checks will be done)· A good command of the englishlanguage, written and spoken· Working closely with our accountantand staff to make sure all figures match up.1. Communication skills: Theposition requires communication skill to create partnerships, adapt to anysituation, ensure that managers are informed of important information in atimely manner, you will need to liaise with many stakeholders, and being ableto disseminate and absorb communication and information is a necessity.2. Interpersonal skills: Therole will include secretarial duties to learning about their managers personallife, you will need to easily interact with a large range of people in order tosupport their manager in a range of situations.3. Time management skills: You willneed to have the ability to organise and plan how to smartly divide timebetween specific activities is a key skill, you are not just responsible fortheir own time, but for managing the time of their senior managers to enablethem to complete their business duties.4. Strong organisational skills5. Ability to multitask6. Attention to detail7. Prioritise well You willneed to be the main pillar of business support, prioritise well, get to knowyour manager and the business inside out, be proactive, keep topping up yourknowledge and skills. You will need to have a car andbe able to drive. Please send your CV to: tino@royalboutique.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzMjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1157109&xid=1266_43212
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Job Description & Requirements : To ensure measured, calculated and complete effective ownership of all departments in the Hotel. Information required for Performance Management includes performance contracting, performance review, rating, individual learning plans (training and development) and career development.Please note : Minimum of 2 years experience Hospitality Experience AdvantageOpera knowledge Requirements & Skills : To create sustainable tourism ventures.To match exceptional opportunities with exceptional people.Combining expertise in property, tourism and finance with entrepreneurial management systems. To ensure effective liaison between reservations and host staff with other departments.To ensure effective and accurate information is relayed to guests.To ensure company policy is maintained within HousekeepingTo carry out systematic checks of staff areas, GuestsOpera knowledge (essential)Guest profile capturing vital with all notes and interaction.Understand the ownership roles and levels of responsibilities Manage your staff through their HR files Please update your Aesthetics and Facilities files monthly for anyRegularly check that the Key Procedures, Store-keepingKnow the difference between dress code, personalized dressWork in conjunction with HR to ensure the most effectiveMaintain uniform standards of all departments.To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is effective.Implementation of Company Standard Operating Procedures and ensure it is maintainedTo carry out or ensure that regular On-the-Job training is taking place to agreed standardsConduct regular staff meetingsParticipate in progressive discipline in conjunction with HumanMonthly and weekly rosters and follow-up on time attendance and leave formsMaintain a high standard of customer service and excellent communication skillsMarket surveysAdopting a “can do” attitude with regards to customer enquiriesGuest feedbackManage, investigate and resolving customer complaintsLooks for opportunities that will make a difference in the long-term thinkingEvaluates large or complex situations in a logical and systematic way and to identify the mostDuring times of confusion, behave with a sense of personal authority and responsibility that creates order, calmness and clarityCoaches others on how to anticipate, define and solve problemsCommunicates changes in priorities up, down, and across the chain of commandConveys information clearly and succinctlyConsiders impact on bottom lineGathers all the facts, understands their causes and presents themReviews all information to identify critical issues and applies these to decisionsSelects the best option based on analysis of all the
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QualificationMinimum matric.Preferably a diploma or degree in marketing related field ExperienceMinimum of 6 year’s work experience.Minimum of 3 years in marketing or loyalty.Travel & tourism preferable not essential. DUTIES & RESPONSIBILITY LC Sales & Marketing strategyContinually evaluate and update LC customer value proposition.Ensure the property websites are always current and maximize visability and user experience in order to maximize sign up.Ensure all communication and sales channels are trained and motivated to drive LC membership sign up, Hotel front desk reservation and check-out staff.Travel support.Manage activity calendar and content for marketing LC across all channels, Instagram,Facebook,Linkedin,Google Ads,Ensure return and retention strategies are in place to keep LC members active. Direct marketing campaignsDevelop strategic special offers as the business requires and ensure timely delivery of direct marketing offers to LC and total guest database. Database managementWork with IT to ensure system and procedures are in place to maintain LC and Guest CRM Database in Oprah.Ensure the LC and guest databases are regularly scrubbed and kept clean. Reporting and performanceEnsure LC sign on and sales performance is reported and managed weekly.Design and implement incentives to maximise LC sign on. Property KnowledgeEnsure you have property knowledge pf al VNL properties and products.Ensure you have knowledge of all policies and procedures for each product. Guest relationsManage and resolve any issues with a guest when an issue is escalated relating to LC. Internal communicationTo Exco & staff.Travel support.Hotel staff. GeneralOverall responsibility is to:Build loyalty, increase frequency of visits and general incremental sales revenue by maximizing the value proposition of the LC product and maximizing the number of guests signed-up.Maximise revenue by well-constructed special offers distributed via email/other means (sms/whatsapp) directly to our guest databases.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4MDkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248162&xid=1108_68091
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As a Rooms Division Manager, you will be responsible for the management and coordination of all Rooms area departments and managing staff. Plans, develops, implements, and evaluates the quality of propertys guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brands standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department..Requirements: Diploma in Hospitality ManagementMinimum of 5 years’ experience in a similar roleDriver’s License with own reliable transportResponsibilities: Aesthetics Ensuring that all the furniture is skillfully placed in each area of the hotel and complies with the agreed specs of the Chairman.All the décor, painting, sculptures etc. are positioned so that the best aesthetic look for the area can be achieved.Ensure all furniture and accessories are always maintained and clean up to standard.All the aesthetics files are kept up to date and monitored.Flowers are fresh and attractive daily in all public areas. Housekeeping: Ensure that rooms are serviced and maintained to the standards laid down by the company.Make sure all front of house areas is always clean and tidy.Ensure all cleaning equipment is correctly maintained and stored.Ensure the smooth operation of Housekeeping daily.Daily spot checks of suites and rooms to ensure 5-star standards.Checking of all monthly stock takes for amenities, chemicals, and linen for Housekeeping. Facilities: Regular checking of the property in general and rooms and ensure that all maintenance items are attended to.Reporting and follow up of all maintenance issues pending or outstanding.Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.Planning of hotel projects in conjunction with the Chairman and Facilities Manager Guest Relations Be readily available to deal with problems and complaints.To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staffEnsure all enquiries are dealt with efficiently and courteously.Dealing with, following up on and documenting any guest related incidents arising in the hotel Front Office: Ensure smooth operation of the reception area.Ensure guests are greeted, checked in and allocated rooms promptly and courteously.Ensure check in procedures are strictly adhered to.Ensure maximum occupancy with agreed overbooking policy.To ensure reservations are taken correctly and courteously.Ensure credit control procedures are st
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Group Bookings Travel Consultant.MINIMUM REQUIREMENTS: Matric CertificateTertiary Qualification in Hospitality and tourism not essential, but preferred.Minimum of 2 years’ experience in the same or similar positionLevel 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular) DUTIES & RESPONSIBILITIESS: Product KnowledgeProperty Knowledge Ensure property knowledge is distributed in organization Property details obtained from Management – property, marketing, sales, directorsEnsure details updated/loaded on PMSCommunicated to relevant personnel Policies and Procedures Ensure superior knowledge of all policies and procedures as below (but not limited to) Child/Sharing policiesGeneral reservation and booking terms & conditions – per productRefund policy and procedureCommission terms & conditionsSpecial offer termsSub BrandsDetails/terms of sub-brands within the Village & Life portfolioSuperior product knowledge is vitalProduct knowledge is a responsibility not a function Management of Property Management System (PMS) - OperaAuthorization of all staff on PMSManagement and loading of rates accurately and with detail on PMSManagement and loading of all properties on PMS accurately and with relevant detailsAssistance with all PMS details and accuracy Management of specials and promotions :Special offer details (referred from Sales Director/Executives) communicated accurately to reservations staffmanual record kept of all offersAccuracy and professionalism is vitalDue to the sensitivity and confidentiality of negotiated rates, these need to be loaded with precisionSpecial Requests – AccommodationManaging the leisure club data baseEnsure the bookings for peak are followed up on and continuously monitoredManagement of all complimentary (educational, prize, voucher, staff) stays as per V&L guidelines and ensuring no opportunity costsCommunication of upcoming educational stays to sales team and property managementAllocation of all prizes and voucher numbersManagement and assistance with all “directors friends” reservationsManagement and record keeping of all accommodation trade exchangesManagement and record keeping of all accommodation barter agreements Reservations ManagementSupervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and sales. Entering all relevant information of reservation on PMS with relevant and correct informationCommunication of all provisional reservations made with correct detailsFollow up and confirmation of all bookings ensuring payment, avoiding cancellations and no-showsUtilizing special remarks option,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186267&xid=1109_73274
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Technical and Distribution Assistant Administrator will assist with setups for Own Website Booking engines, third-party sites and all distribution sites.Assist with loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.Assist with loading of new features and amendments of properties on all distribution’s sites.Assist with loading rates and distribution from Opera to channel managers. Competencies Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication. Unique Competencies: Trouble shooting of issues. DUTIES AND RESPONSIBILITIES Ensure up-to-date with new industry technology available for optimal digital sales.Assist with rate parity throughout all booking channels.Communicate with Travel Support & properties on new rate codes, room types.Assist supervisor with all projects that require quick turnaround time.Rate plan clean ups on channel managersSetup all integrated rate codes and packages for distributionFactual checks are done on distribution third partiesLoad rates on Nightsbridge and SiteminderWork and communicate with all distribution partners i.e Hospitality SolutionsLoad room types and map rates on new distribution sites.Assist with internal queries regards to rates, room types not being loaded.Maintain a high level of destination knowledge and tourist informationMaintain knowledge of special/rates/offers/promotions for all market segmentsResolve any rate parity issues raised by suppliersMaintain knowledge of PMS and channel management systems.Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.Uploading of new images to distribution sites.Maintenance on GDS platform. Administration Assist with monthly account recon on suppliers i.e. Nightsbridge, Siteminder, Hospitality Solutions.Assist with setup monthly history and Forecast reports for the group.Login Sheets updated and secured.Profile Opera Maintenance. To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3MjA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244061&xid=1108_67205
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QualificationMinimum matric.A diploma or degree in marketing related fieldExperienceMinimum of 6 year’s work experience in relevant roles.Travel & tourism preferable not essential.DUTIES & RESPONSIBILITY Digital Strategy and Marketing CalendarSet and communicate a clear Digital Marketing Strategy designed to enhance all VNL brands and maximize revenue driven through digital channels.Develop and manage a Digital Marketing calendar. Digital BudgetsAnnually present a proposed Digital Marketing budget by channel.Ensure the Marketing Calendar is executed within this budget.Monitor and approve all costs in order to ensure no overruns.Prepare a ROI analysis monthly on all campaign spends in order to ensure appropriate thresholds are met. WebsiteEnsure all property and VNL websites are brand appropriate, well maintained, regularly updated and continually evaluated in order to ensure efficient navigation, online booking and optimal online marketing.Monitor and manage the work priorities and performance of the web developer and other web development resources. Social MediaEnsure all property and VNL social media accounts (Instagram, Facebook, Linkedin, Twitter and Tiktok) are brand appropriate, well maintained, regularly updated and continually evaluated in order to ensure efficient navigation, online booking and optimal online marketing.Monitor and manage the work priorities and performance of the social media coordinator/administrator.ContentEnsure appropriate content developed and maintained for all digital channels.Manage the contract photographer, inhouse graphic designer and other resources in order to ensure brand and campaign appropriate content is developed.SEM/SEO/Google AdsDevelop and manage an appropriate SEM strategy and Google Ad campaign.Ensure an appropriate SOE strategy is in place.Manage internal and external agency resources (where appropriate) in order to optimize and execute these strategies and campaigns.Ensure appropriate ROI’s and reporting is maintained on the effectiveness of all campaigns.Property KnowledgeEnsure you have property knowledge pf al VNL properties and products.Ensure you have knowledge of all policies and procedures for each product.Internal communicationTo Exco & staff.Sales & marketing team.Hotel ManagementGeneralOverall responsibility is to:Manage the end to end Digital footprint of all VNL brands with the objective of building the respective brands and maximizing sales.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4MTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248171&xid=1108_68103
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Assume the primary day-to-day responsibility to ensure the uniformity of protocol followed, adherence to policies & procedures and compliance to laws and regulations. Compliance Officer Job Description: The main functions of this position are:Developing, implementing, maintaining and monitoring the legal and compliance activities to ensure the group complies with all applicable laws and regulationsReviewing all legal documents of the groupManaging legal risks and be the custodian of the group’s legal documentsInteracting with legal and compliance related official organizations and government bodiesMaintain relationships with internal stakeholders Key Activities Legal Documentation · Preparation, drafting, review and critique of legal documentation: including : · agreements and contracts,· regulatory letters,· customer correspondence and customer facing documentation,· internal control processes,· marketing material, and· policies and procedures to ensure compliance to applicable law(s)· Conduct legal research and provide advice to Exco to ensure business is compliant with legislation and / or Regulatory codes and / or best industry practice· Drafting of agendas, minutes, resolutions and other company documentation· Managing the corporate calendar· Distribution of corporate documents· Statutory record keeping· Statutory submissions· Attend Board committee meetings and offer advice as required, including commercial contracts, procurement, employment mattersCompliance · Ensure registration compliance with government bodies and / or regulators· Implement Compliance, Risk and Internal Monitoring programmes· Design internal controls, systems, policies and procedures, i.e. put preventative measures in place for non-compliance· Review all business risks and set-up a program to monitor and mitigate risks including the risk register· Review all VNL processes and documentation in all departments and all companies to ensure compliance with Companies Act, POPI, Cyber crime and King IV· Ensure implementation and maintenance of contracts register for the group· Conduct corporate governance reviews and ensure compliance with corporate governance requirements· Report on non-complianceSA Companies Act & other relevant legislation · Stay abreast of new legislation and changes in existing legislation, and advice Exco on action required to complyStrategic Advice · Provide strategic advice and ensure implementation of strategic projects within regulatory framework· Manage legal projects that may arise from time to timeExternal Compliance · Assist with ensuring all company information has been lodged with authorities and is updated regularly· Assisting with EEA and B
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