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** job title:** call center manager
** department:** sales
** location:** midrand
** job type:** full tim e
** reporting to:** c e o
### job purpose:
the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform
### key responsibilities:
** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards
** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members
** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement
** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use
** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes
** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system
** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management
### skills and qualifications:
proven experience as a call center manager or similar management role in customer service or sales
strong understanding of management practices and techniques
excellent leadership and interpersonal skills
proficiency in technology, especially c r m software and call center systems
strong analytical and problem solving abilities
excellent verbal and written communication skills
bachelor’s degree in business administration or related field; master’s degree preferred
### personal attributes:
high emotional intelligence and resilience in high pressure situations
adaptability and flexibility to handle unexpected challenges
strong coaching and mentoring skills to foster a high performance team
### salary:
market related
### how to apply:
send c v, proof of experience, as well as all other supporting documents to john@designerwater com
6d
Midrand
Overview
Unison
Guarantee Acceptances (Pty) Ltd has over 36 years of expertise in the insurance
guarantee industry. As an independent Underwriting Manager for Renasa Insurance
Company Limited, we offer unparalleled stability and assurance. Our reinsurers are some of the biggest
and most secured reinsurance brands in the world and have partnered with Unison
for many years.
We believe great companies are
built from exceptional people and amazing clients, because of our growth, we
are seeking a Junior Guarantee Underwriter to join our dynamic team.
Key Responsibilities:
Analysing and interpreting Financial
Data from Clients. Qualitative research of Clients
in various Industries in SA. Producing comprehensive reports
for our Underwriting Committee. Various Engagements with Brokers
and Clients. General Reporting to Management.
Requirements:
Bachelor of Commerce in
Accounting or Finance.Proficiency in Microsoft 365.Excellent verbal and written
communication skills in English.Must possess strong analytical
skills.
Must live within a 5km – 10 km
radius from the office. We are in Ferndale, Randburg.
Salary: Market-Related, to be discussed at
the Interview
How to Apply: Interested candidates are invited to
email their Curriculum Vitae to applications@anslow.co.za Please note that copies of
qualifications and/or references will be requested. For more information please contact Nthabiseng on 010 880 8729
22d
Randburg
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Our client, in the Financial Industry has a Permanent vacancy for an Executive Office Business Manager. The company is responsible for the design, implementation and greater payment system is South Africa.MUST HAVE ADVANCED MICROSOFT 365 SUITE (VISIO, PROJECTS, EXCEL, PP AND WORD)Minimum 3 years Degree or National Diploma 5-8 years of experience in an executive assistant role or professional business management role in the C-suite.Project management experience would be an advantage.Financial services experience would be an advantage. Advanced Microsoft 365 suite of products (Visio, MS Project, Excel, PowerPoint, Word).SA Payments industry knowledge and experience would be an advantage.Utmost discretion and professionalism.Team leadership and orientation with ability to motivate others towards performance.Excellent communication skills (verbal and written).Strong facilitation & presentation skills.Ability to integrate strategy and operational components into cohesive execution plans and follow-through.Data Analytical skills.Strong planning and organising skills.Proficient in relationship building and management (stakeholder management).Ability to work independently and hands-on.Cross-functional (matrix) collaboration skills.Ability to build credibility and trust.Ability to analyse problems and make decisions.Ability to work under pressure.Diligent and with excellent attention to detail.Good interpersonal skills.General business processes management (define, develop, execute, and optimise).Drivers license and own transport.The Company is responsible for the design, implementation, maintenance, and support services for the Companys members and the greater payments industry of South Africa. The functions of the Company also contribute to the safety, efficiency, and effectiveness of the global financial system in which South Africa participates.The key areas of responsibility entail managing governance, risk management, regulatory compliance, and operations of the Company. These functions are fulfilled through various Company structures, payment industry forums as well as strategic projects in the payments industry. The Executive Business Manager (EBM) role will support the Chief Payments Officer and Chief Risk Officer of the company in providing a highly professional, competent executive administration services. The Executive Business Manager will be responsible for the execution of all executive assistance and general business management duties to enable the executives to optimise their portfolios and execute their roles and responsibilities effectively and efficiently. The Executive Business Manager will act as the liaison for the two executives as and when required, establish, and maintain the highest levels of professionalism in the executives offices and portfolios. Executive Assistant SupportProvide end-to-end executive office support to the executives.Managing functional and cross-functional responsibilities at a senior management level on b
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjQ1OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775004&xid=1108_176458
2min
17
R 4,000
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Brand-new upmarket 1 bedroom and 2-bedroom apartments with free first month rent in a safe secure building. These apartments are conveniently situated close to job opportunities with easy access to different transport options. Secure parking, prepaid electricity, and water; with 24-hour security, bio metric system. Immediate occupationAvailable From: 18/01/2021Property Reference #: RL22091Agent Details:Cliff MasungiIHS Property ManagementPeter Place Office ParkBlock C Ground FloorCardiff House54 Peter PlaceBryanston2191
2y
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
1d
13
R 4,100
SavedSave
Brand-new upmarket 1 bedroom and 2-bedroom apartments with free first month rent in a safe secure building. These apartments are conveniently situated close to job opportunities with easy access to different transport options. Secure parking, prepaid electricity, and water; with 24-hour security, bio metric system. Immediate occupation......Available From: 18/01/2021Property Reference #: RL21885Agent Details:Cliff MasungiIHS Property ManagementPeter Place Office ParkBlock C Ground FloorCardiff House54 Peter PlaceBryanston2191
2y
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Responsibilities:- Oversee and manage the day-to-day operations of the warehouse to ensure efficient and effective processes.- Supervise and lead a team of warehouse staff, providing guidance, training, and performance feedback.- Coordinate and monitor inventory management, including receiving, storage, and distribution of goods.- Implement and enforce warehouse safety procedures to maintain a safe working environment.- Optimize warehouse layout and workflow to improve efficiency and maximize storage capacity.- Liaise with suppliers, logistics partners, and other stakeholders to ensure timely delivery of goods.- Manage office operations, including facilities maintenance, supplies procurement, and vendor relationships.- Coordinate with other departments, such as sales, fulfillment, purchasing, receiving, returns, Listing, and customer service, to fulfill orders and address any issues.- Prepare regular reports on warehouse and office activities, including inventory levels, productivity, and operational performance.- Implement and maintain inventory control systems to track stock levels, conduct regular audits, and minimize discrepancies.- Monitor and control operating expenses within the warehouse and office budget.- Stay updated on industry best practices and technological advancements to improve warehouse and office processes.Qualifications and Skills:- Diploma or Bachelor's degree in Business Administration, Supply Chain Management, or a related field.- Minimum of 2 years of experience in warehouse management and office operations, preferably in the retail industry.- Strong knowledge of warehouse and inventory management principles and best practices.- Proficiency in using warehouse management systems (WMS) and office productivity tools.- Excellent leadership and team management skills, with the ability to motivate and engage staff.- Strong problem-solving abilities and the capacity to make sound decisions in a fast-paced environment.- Excellent communication and interpersonal skills to collaborate with internal teams and external stakeholders.- Strong attention to detail and organizational skills to manage multiple tasks and prioritize effectively.- Knowledge of health and safety regulations and compliance in a warehouse setting.- Ability to adapt to changing priorities and work under pressure to meet deadlines.- Experience with lean management principles or continuous improvement initiatives is a plus.If you meet the above qualifications and are looking for a challenging opportunity to contribute to our retail industry operations, we invite you to apply for the Warehouse Supervisor position. To apply, please submit your updated resume and a cover letter highlighting your relevant experience and qualifications to hr@gadgetboss.co.zaWe appreciate all applicants for their interest. However, only those selected for an interview will be contacted.Pay: R6 000,00 - R8 000,00 per month
3h
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R 3,200
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Brand-new upmarket 1 bedroom and 2-bedroom apartments with free first month rent in a safe secure building. These apartments are conveniently situated close to job opportunities with easy access to different transport options. Secure parking, prepaid electricity, and water; with 24-hour security, bio metric system. Immediate occupationAvailable From: 18/01/2021FurnishedProperty Reference #: RL22092Agent Details:Cliff MasungiIHS Property ManagementPeter Place Office ParkBlock C Ground FloorCardiff House54 Peter PlaceBryanston2191
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Are you a detail-oriented and proactive professional with experience in purchasing and supply chain management? We are seeking a highly motivated Purchasing Officer to join our retail industry team. Responsibilities:- Manage the end-to-end procurement process, including sourcing, negotiating, and purchasing goods and services.- Collaborate with internal departments to determine procurement needs and specifications.- Research and evaluate potential suppliers based on price, quality, and delivery capabilities.- Maintain strong relationships with suppliers and negotiate favorable terms and pricing.- Prepare purchase orders and ensure accuracy in product specifications and quantities.- Track and monitor order status, ensuring timely delivery and resolving any issues that arise.- Coordinate with warehouse and logistics teams to ensure smooth inventory management.- Analyze inventory levels and implement strategies to optimize stock levels and minimize excess or obsolete inventory.- Conduct regular market research to stay updated on industry trends and supplier offerings.- Monitor and evaluate supplier performance based on quality, delivery, and service.- Implement cost-saving initiatives and identify opportunities for process improvement.- Ensure compliance with company policies, procurement regulations, and ethical standards.- Maintain accurate purchasing records and generate reports on procurement activities.- Collaborate with cross-functional teams to support new product launches and promotional activities.Qualifications and Skills:- Diploma or Bachelor's degree in Business Administration, Supply Chain Management, or a related field.- Minimum of two years of experience in purchasing or procurement, preferably in the retail industry.- Strong knowledge of procurement processes, practices, and principles.- Proficiency in using procurement software and MS Office applications.- Excellent negotiation and communication skills to interact with suppliers and internal stakeholders.- Analytical mindset with the ability to analyze data, identify trends, and make informed decisions.- Strong organizational and time management skills to meet procurement deadlines.- Ability to work independently and collaborate effectively within a team.- Knowledge of inventory management principles and practices.- Familiarity with contract management and supplier relationship management.- Understanding of ethical sourcing and sustainable procurement practices.- Excellent problem-solving skills and ability to handle multiple priorities.If you meet the above qualifications and are looking for an exciting opportunity to contribute to our retail industry's procurement processes, we invite you to apply for the Purchasing Officer position.To apply, please submit your updated resume and a cover letter highlighting your relevant experience and qualifications to hr@gadgetboss.co.za or https://za.indeed.com/viewjob?from=appshareios&jk=908b18597e5cca24Pay: R6 000,00 - R8 000,00 per month
2h
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Experienced Caregiver / Nanny / Domestic Worker - Daniella (40) Zimbabwean Seeks Work Around Gauteng
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Name::Daniela Zimbudzi Email::zimbudzidaniela@gmail.com Phone::+27604602696Adress::16 Middle Street Alberton North Johannesburg Nationality::Zimbabwean ID:::::59-081181Z23Passport number::AE304157Religion::::Christian PROFESSIONAL SUMMARY I'm a diligent and honest person who is experienced in social and personal caregiving.In my work I strive to exceed expectations, in provision of excellence Personal care,to maintain the rights, safety and well-being of people in need in their homes.Therefore I kindly adhere to all the rules as per instructed.I'm also a mother to two children so taking care of children is also one of my abilities that I can actually work with.i help people inside their homes by making their lives easier and better,so therefore I'm looking forward to work with you with joy and dedication and also to be led with qualities and respect. SKILLS AND ATTRIBUTES .Love for children .Able to relate into situations and find possible solutions .Patience and understand caregiving scenarios .Ability to follow instructions and priorities a busy work load..Ability to use initiative and imagination .Team player .Organized and best in time management. NANNY AND HOUSEKEEPING (SKILLED) .Worked for 2 different families WORK HISTORY .Worked in Fourways Denfeirn Eastate for a maximum of four years 7 months .Also in Houghton Estate for a minimum of 2 years 5months. DURATION 7 Years DUTIES .Worked as both nanny and Househelper.Assisting with learning disabilities eating disorders .Child minder in time when parents were not available. REASON FOR LEAVING THE PREVIOUS JOBS .Employer passed away due to COVID 19 pandemic..The second one Relocated to overseas. REFERENCE Email:::::shebbadengedza@gmail.comMrs ShebbaPhone:::::+1(541)936-7472 PERSONAL INFORMATION .No health conditions ready to work at any condition .No criminal records I hereby state that I have never been arrested nor did I participate in any sort of criminal. .I'm a woman aged 40. QUALIFICATIONS O'Level.Basic house hold and child minder course [Bronze level 80-89%pass.29 September 2016].Special needs course [13 February 2020 CHILTON] MARITAL STATUS AND RELATIONS Single Mother of two boys aged 17 and 21 years old. NEXT OF KIN My Sister::Winnie Mtero Phone::::+27740550320Adress:::16 Middle Street Alberton North Johannesburg.
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
1d
We are currently looking for lecturers in the following programs:Human Resource Management Electrical Engineering The required candidate must be willing to start immediately If interested,.please forward full cv with certified qualification copies and certified Identification to:Jerricolos@gmail.com No any fees required
4h
1
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I hold N6 in Marketing and Management and I have 4 years experience in administration and reception roles. I am looking for permanent position in administration and available to start immediately. I can be contacted via email: mwelaselondy13@gmail.com
4h
SavedSave
INTRODUCTIONVikea travel is looking for a travel consultant to join our team, where you will be responsible for promoting and booking travel arrangements for our clients. Maintain and expand clientele.If you are passionate and enthusiastic about the travel industry, then this job is for you. TRAVEL CONSULTANT DUTIES AND RESPONSIBILITIESl Determine Client’s needs and provide suitable travel packagesl Reserve accommodation, transportation, Activities and Tourist Guidesl Attending webinars, conferences and other travel related programsl Develop a good understanding of the current marketl Maintain a good relationship with our preferred contracted suppliersl Keep current data up-to-date TRAVEL CONSULTANT REQUIREMENTS AND QUALIFICATIONSl Certificate / Diploma in Travel and Tourisml Minimum one year working experience as a Travel Consultant l Proficient in English : Read/Write/Speakl Good Data Capturing Skillsl Proficient in Microsoft Word / Excel / Power Pointl Good Telephone Etiquette and Communication skillsl Good organization and time-management skillsl Good sales, presentation skillsl Customer orientedl Ability to work fast and accurately for quick turnaround responsel Ability to work under pressure Please send your CV to email : info@vikeatravel.co.zaApplication Deadline : 10th May 2024Remuneration to be discussed in interview
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202525
1d
1
SavedSave
Are you an energetic individual, that is able to lead, guide and coach a diverse team. Analtical minded, ready to roll up up your sleeves and get involved. We are looking for an experienced general manager that understands financial accum, P&L analysis, OHS act, training & development, business development and creativity. Looking after a Minimum of 70 Team members, in various departments. Understands the 5 Pillars of business, worked in a franchise environment. Able to do stock takes, FOH, BOH and bar, understands food cost, labour margins, variences etc.The superstar we are looking for will have been in the industry for a minimum of 10 years, with a good track record and contactable references. Hotel school or any formal culinary, hospitality education will be advantageous.Own transport, clear criminal record.Please if you are interested send cv to gavin@primi-world.comNB: We, will only consider cvs sent through to the above e-mail address only.This position is in the bedforview, Eastgate area.
5h
14
R 3,300
SavedSave
Brand-new upmarket 1 bedroom and 2-bedroom apartments with free first month rent in a safe secure building. These apartments are conveniently situated close to job opportunities with easy access to different transport options. Secure parking, prepaid electricity, and water; with 24-hour security, bio metric system. Immediate occupation......Available From: 18/01/2021Property Reference #: RL21884Agent Details:Cliff MasungiIHS Property ManagementPeter Place Office ParkBlock C Ground FloorCardiff House54 Peter PlaceBryanston2191
2y
1
SavedSave
Our client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Insurance Industry Finance Manager to join their team.
Job Purpose:
The Finance Manager will have experience in financial management, accounting, and the financial/insurance sector. The role involves overseeing financial activities like budgeting, forecasting, reporting, and risk management. Its a leadership position demanding both technical know-how and strong leadership abilities.
Responsibilities:
• Oversee all aspects of the companys financial operations, including budgeting, forecasting, financial reporting, and cash flow management
• Develop and implement financial policies and procedures
• Prepare financial statements and reports in accordance with GAAP or IFRS
• Analyse financial data and provide insights to management to support strategic decision-making
• Manage and mentor a team of finance professionals
• Identify, assess, and mitigate financial risks
• Maintain strong relationships with external auditors and regulatory bodies
• Stay up to date on industry trends and best practices in financial management Additional Desired Skills:
• Experience with budgeting and forecasting within the insurance industry
• Knowledge of risk management principles and practices
• Strong understanding of regulatory requirements relevant to the financial and insurance industry
• Experience working in a fast-paced and dynamic environment Qualification and Experience:
• CA (SA) Qualified (Essential)
• Bachelor of Commerce (BCom) degree or equivalent qualification in a relevant field, such as Accounting or Finance
• Completion of articles with a recognised professional accounting body (SAICA, SAIPA, or equivalent) is highly desirable
• Minimum of 8 years experience in a financial management role, with at least 3 years of experience within the financial and insurance industry (Essential)
• Minimum of 5 years experience in a managerial role
• Proven track record of success in financial planning, analysis, and reporting
• Strong understanding of financial accounting principles, GAAP (Generally Accepted Accounting Principles), and IFRS (International Financial Reporting Standards)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders
• Experience with financial modeling and forecasting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and accounting software (e.g., SAP, Sage)
• Strong leadershi...Job Reference #: 202657
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202537
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R 19,999
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HP Color LaserJet Enterprise M480f A4 Multifunction Business PrinterEasy to use, simple to manageHP FutureSmart firmware can be updated with the latest features[1] to optimise your investment for years to come.Centralise control of your printing environment with HP Web Jetadmin – and help build business efficiency.[2]Easily enable workflows across your fleet with a consistent user experience and intuitive, tablet-like icons.Set up this MFP fast, and easily manage device settings to help increase efficiency.The world’s most secure printing[3]The operating code (BIOS) is automatically checked during startup and repairs itself if compromised.Common Criteria certified[4] to continually monitor memory activity to detect and stop attacks in real time.Firmware is automatically checked during startup to determine if it’s authentic code – digitally signed by HP.The printer’s outgoing network connections are inspected to stop suspicious requests and thwart malware.Simplify collaboration and productivity with a streamlined MFP that supports how people work today: fast, nimble, and connected. Print premium colour documents businesses need to look professional day in and day out, plus scan and copy with ease.Enhanced productivity to empower work teamsGive workgroups what they need to succeed with hundreds of HP and third-party solutions and card reader support.Optimise workflows, reduce steps and errors, and support mobile workers with optional MFP apps that meet your specific business needs.Help ensure the security of confidential information with PIN/Pull printing to retrieve print jobs.Stay connected with an optional accessory for wireless,[6] Bluetooth® Low Energy, and NFC touch-to-print.Easily manage projects directly at the MFP with a customisable 10.9 cm (4.3 inch) colour touchscreen.Sustainability is smart businessHelp save paper right out of the box. Two-sided (duplex) printing is set at default for automatic savings.[7]Help reduce wasted paper and toner by only printing jobs that are truly needed, using HP Secure Print.[8]Save energy without sacrificing performance – this MFP is ENERGY STAR® and Blue Angel certified.Remove barriers and help meet compliance and accessibility standards with the HP Accessibility Kit (includes Braille overlay and tactile adhesives, an HP Access Handle, and BigKeys LX Keyboard) and compatibility with HP Accessibility Assistant.SpecificationsProduct: HP Color LaserJet Enterprise MFP M480f, Color, Printer for Business, Print, copy, scan, fax, Compact Size; Strong Security; Two-sided printing; 50-sheet ADF; Energy Efficient.Print technology: Laser,Printing: Colour printingMaximum resolution: 600 x 600 DPIPrint speed (colour, normal quality, A4/US Letter): 29 ppm.Copying: Colour copyingMaximum copy resolution: 600 x 600 DPI.Scanning: Colour scanning,Optical scanning resolution: 600 x 600 DPI.Faxing: Colour faxing.Maximum ISO A-series paper size: A4. Direct printing.P...Stock Code: 3QA55AItems Available: 1Stock ID: 3QA55A
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202546
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