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Results for industrial psychology in All Categories in Gauteng
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Are you an experienced Recruitment Manager with a passion for strategy and operations? Were seeking a dynamic individual to join our team as a Recruitment Manager (Strategy and Operations) in Hyde Park. This permanent role offers the chance to lead and mentor a diverse team while driving innovation and excellence in recruitment. Key Requirements:National Diploma or Degree in Business, Human Resources, or Psychology advantageous10 to 15 years covering recruitment strategy and operations in a recruitment agency environmentMinimum 5 years at Management level, responsible for running a profitable businessVersatile experience across multiple industriesExtensive experience in TES, Perm Recruitment, Headhunting, BPO, or service-related industriesProven success in securing diverse business contracts and delivering impactful resultsGood knowledge of labour legislation and IR proceduresExceptional negotiation and communication skillsComputer literate (MS Office)Valid driver’s license with own reliable vehicleResponsibilities:Lead and mentor a diverse team of Recruiters, ensuring excellence in recruitment across various occupationsUtilize recent on-the-desk experience for effective candidate matching and successful placementsDevelop and implement innovative recruitment strategies, staying ahead of industry trendsDrive process improvements and operational efficiencies, maintaining quality and timely deliveryFoster strong client relationships, ensuring repeat business and sustained growthAnalyse market trends and adapt strategies to maintain competitive edge Character Traits:Tenacious and ambitiousStructured and systematicInnovative and proactive problem solverConfident and assertiveCommitted and loyalResults-driven with strong leadership qualitiesDriven by placement ratios translating into financial benefitsSales-oriented and motivated Working Hours: 08h00 to 17h00 (Monday to Friday), with overtime as required.If youre ready to take on this exciting challenge and drive success in Recruitment Strategy and Operations, apply now! Join us and become part of a winning team in Hyde Park.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc4N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777698&xid=1108_177787
9h
1
Published research coach: Call- 068-258-9495WhatsAPP-073-104-5323Are you working on the following topics#Technology adoption/4IR?#Digital transformation#Environmental sustainability#Supply chain#Public health health?#Social media usage#Industrial psychology#Marketing#MBAWhy not get in touch for Research Proposal; Lit Review and Framework Development; Thematic Analysis; SPSS, Language and Technical Editing.
2d
1
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Overview:
To provide a full function Human Resources service in terms of advice, administration, support, control and coordination of all Human Resources activities on plant level. The position reports to the HR Specialist, and although will be based in Rosslyn, requires travel to Silverton. Experience and exposure to the arbitration process, CCMA preparation and representation, DRC representation and general IR is essential.
Minimum requirements:
National Diploma in Human Resources Management or Industrial/Organisational Psychology. Additional QualificationDegree in Human Resources Management (highly advantageous)Experience in an Automotive Manufacturing environment (highly advantageous)2 – 3 years in a similar function, providing a full range of HR services
Responsibilities:
HR Legislation:
Comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)
Employment Equity:
Scheduling & attending all EE & SD Committee meetings for the plant.Responsible for EE Administration, plant EE files & EE & SD Meeting minutesResponsible for the availability of up to date EE files and documentation for the DoEL inspections.
Recruitment and Selection:
Completion of RJF’s and follow up on the approvals of RJF’s for all vacant positionsTracking of the recruitment process from beginning to end and provide updates to HR Specialist and plant line managementLiaise with the recruitment agencies when the vacancies are placed externally, ensure the recruitment process is tracked and completed from beginning to endAttend and form part of all recruitment interviews and ensure EE representation for all plant based positionsCompile, obtain approval from line management and advertise internal vacanciesEnsure a shortlist of candidates are supplied to line management and recorded on vacancy fileResponsible for the co-ordination and administration of the recruitments process i.e. interview guides, setting up interviews, diarising interview dates and times etc.Responsible for the co-ordination of all relevant verification checks for suitable candidates (i.e. criminal checks, qualifications, references etc.)Request from payroll SPN/WPN’s as requiredEnsure that the recruitment and take on process for Internships and appren...
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4d
1
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The Group Change Manager provides change management expertise and support to realise businesstransformation objectives with the national Workday implementation. The role incumbent applies best practice Change Management techniques andmethodologies that maximize employee adoption and usage and minimize resistance to ensure solutions aresuccessfully implemented, meet client and business requirements to increase benefit realization, valuecreation, ROI and the achievement of results and outcomes.
Key Responsibilities:
• Execute any level of change in a structured approach with the ability to speak to the phase ofchange, the ROI, the standard tools and templates.• Map and understand how multiple simultaneous changes are affecting employees in yourorganization, through valuable data and a high-level view, in order to boost performance andimprovement. This includes a map of the Change impact per business area.• Execute on multiple projects at the same time, while ensuring change agility, and change stamina inall our employees• Assess the scope of the change, including: Scale, amount of people and gradient (gradual or radicalchange) and execute plans on time – in budget and with excellence• Assess the readiness of the organization impacted by the change• Design a communication plan that addresses the needs of employees at different levels, catering fordifferent information needs• Conduct coaching and manager training for change management• Develop training requirements based on the skills, knowledge and behaviors necessary to implementthe change.• Develop sponsor activities and sponsor roadmaps• Identify, understand and manage resistance throughout the organization.• Conduct data collection, feedback analysis and corrective action- Employee involvement• Implement success measures - evaluate successes and failures and identify process changes for thenext project.Requirements:
- 5+ Years Working Experience managing large scale change projects
- Certified Change Management Qualification e.g. Prosci
- Relevant Degree and Hons. Degree in Industrial Psychology and certification in Change Management programme
- Experience in Workday/Successfactors Implementation
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDgxNDU1MjE0P3NvdXJjZT1ndW10cmVl&jid=1490548&xid=3081455214
4d
1
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The HR Executive will be responsible and accountable for the vision and the strategy, driving the internal culture as well as best practices throughout the entire Human Resource function throughout the company nationally.You will oversee the HR Operating Model, enabling business priorities by driving the people agenda through the embedding of best practice HR methodologies and achievement of function integration where robust HR practices and processes are anchored in the DNA of the business. Due to our clients Equity Plan, preference will be given to Equity candidates.Essential Qualifications, Experience and Skills Degree: Human Resources / PsychologyAdvantageous qualifications: Post Graduate Degree/Diploma: Human Resources Management5 - 10 years of relevant experience at a senior/strategic level within a manufacturing environmentManufacturing sector experience is essentialThe ability to adapt management styles to meet the needs of different audiencesin-depth knowledge of labour legislation and its implications in the workplaceExcellent written and verbal communication skillsMS Office (Excel, Word, PowerPoint, Outlook)Payroll and HR system experience essentialKey Role Responsibilities HR Policy & Legal ComplianceResourcingData Privacy & ProtectionHR ReportingStrategic Training & DevelopmentTraining ManagementPerformance ManagementIndustrial Relation / Employee RelationsRewards ManagementOrganisational DevelopmentTalent ManagementSystems & Application ManagementPackage: Medical AidRetirement FundGroup Life & Disability CoverCellphone AllowanceTravel AllowancePro-Rata 13th Cheque25 working days Leave
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY0NDQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1228629&xid=1108_64440
2y
1
The Role: We are recruiting a Psychometric Assessments Lead I Talent Solutions to lead the professional Psychometric Assessments team to deliver fit-for-purpose solutions.Maintain high customer service standards, value and quality of work, as well as acting as an expert advisor to the Assessments sales team and clients, with the ultimate goal of growing the Assessment business, having an ethically sound offering and positioning MIE as a partner of choice on human capital related solutions.Skills and Experience: Qualification Required: Post-graduate qualification in Industrial Psychology / PsychometryRegistered Psychometrist / Psychologist with the HPCSA Preferred Qualification: Accreditation on a wide range of assessment tools with be beneficial Demonstratable knowledge of the HR life cycle and processes Experience in quality assuranceAdvanced Computer Literacy Experience Required: Extensive experience in psychometric assessments, preferable in a consulting environment and at senior levelsExperience in providing leadership and guidance to a team of psychometrists / industrial psychologistsKey Accountabilities: Duties/Responsibililities: To lead the professional Psychometric team to deliver fit-for-purpose solutions and maintain high customer service standards and valueTo work closely with the Assessment sales team to ensure that value is added to clients and solutions are delivered in line with the clientâ??s needs and ethical practiceTo conduct the administration, scoring, interpretation, report writing and provision of feedback on assessments to ensure that high quality information is provided to clients and candidates within the agreed turn-around timesTo contribute towards improving the efficiency of assessment processes and systems to ensure optimal and efficient performanceTo manage the workload and resources of the professional assessment team to ensure that work is delivered in a cost-effective manner, while still meeting service level and quality agreementsTo facilitate assessments for executive level candidates and provide feedback on senior level assessmentsTo co-ordinate and deliver strategic projectsTo liaison with internal and external stakeholders to ensure healthy working relationships and appropriate deliveryTo coach and provide training and guidance to team in order to maintain high customer service standards and valueTo monitor employee and team performance on a monthly basis against set targets and expectationsTo ensure new employees in Psychometric team receive necessary trainingTo submit monthly feedback/progress report to managementTo ensure compliance with all legislative and regulatory requirements and align processes with best practiceTo contribute towards solution design and the roll-out of new solutions at clients, which may involve the actual delivery of solutionsTo perform quality
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MjMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210358&xid=1108_57232
2y
1
Were looking for a candidate to fill this position in an exciting company.Duties and Responsibilities Manage employee planning, recruitment, selection, mobilisation, and demobilisation of permanent and temporary staffCoordinate and guide transformation initiatives that contribute to the achievement of employment equity/diversity targets and objectivesAdvise on, and represent the Platform in respect of, industrial and employee relations Initiatives and processes such as discipline, grievances, dispute resolution (including CCMA), retrenchments and union negotiationsCoordinate and guide talent management within the Platform including talent reviews, succession planning and other initiatives in terms of Group processes and requirementsSupport the Group learning and development function regarding the Platforms training and development plans and initiatives, including IDPs and new employee induction.Drive and advise on organisational development and performance enhancement including, performance management and employee engagement, in line with organizational values and desired cultureManage efficient human resource administration, statistics, and HR system updates, as well as Platform Exco and other reportsEnsure HR policies, procedures and systems are developed, implemented, improved, and consistently adhered to by both HR and line personnelEnsure compliance with all relevant Company policies, and labour legislation such as the LRA, BCEA and EEAContribute to the development of the HR plan for the Platform, and coordinate and guide its operational implementationCollaborate with HSE personnel to ensure the occupational health and safety of employees and in particular the wellness of employees and use of the EAP Programme; and Co-operate, and build strong relations, with the Group and functional executives.Requirements Degree in human resources, organisational psychology, or related fieldProfessionally registered with SABPPRelevant honours degree or post-graduate diploma would be an advantageA minimum 7 years, HR Generalist experience within the construction, engineering, or mining industries, and ideally with exposure to projects in these industries.A minimum of 3 years in a HR managerial or supervisory position.Knowledge and Skills Knowledge of general HR processes and best practicesKnowledge and proven abilities in project human resource planning and mobilisationKnowledge of labour legislationMS Office (Excel, Power Point, Word, & Outlook), report writing and general administration skillsDispute resolution, negotiation, and conflict management skillsInterpersonal communication, presentation, and facilitation skills - at all levelsCo-ordinating, planning, organising and change management abilitiesAnalytical and attention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNDQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225238&xid=317_202440
2y
1
SavedSave
Our client, a leader in the safety and security industry, requires the services of a talented and experienced Human Capital Business Partner to service the Contact Centre. The HCBP will provide Human Capital advice and support to the Business Area Heads and their teams and work closely with the business unit/department to define and translate Business Unit strategy into specific Human Capital actions and additionally, defines Human Capital support requirements and work with the rest of the Human Capital team to meet these requirements.
* Advising, coaching and supporting line managers and staff on employees on the full range of HC functions and services - including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organizational design and academic probation — to ensure consistency with relevant legislation and company HC policy and procedures
* Undertaking specific projects, in consultation with line management, to facilitate HC activities and enhance client service
* Providing timeous and relevant HC management information
* Delivery on staffing sourcing — ensuring high quality employees’ staff for the business unit/department
* Implementation of the full performance management cycle in the business unit/department
* Driving the values and creation of a great working environment at business unit/departmental level
* Help identify, prioritize and build organizational capabilities, behaviours, structures, and processes
* Implement Human Capital Policies and Procedures (Employee Relations, Recruitment & Selection) at business unit/departmental level
* Handle employee relations/dispute resolutions in areas of responsibility including CCMA/Labour court matters.
* Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation - recruitment, psychometric assessments, induction, L&D, EE planning, retention, career management, rewards etc
* Support line management in forecasting and planning the talent pipeline requirements in line with the business unit/departments strategy
* Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
* Facilitate and promote employee engagement and feedback, in line with the company’s vision to be employer of choice
* Provide expert advice and coaching to employees where appropriate
* Human Capital Reporting
* Identify and Implement change interventions.
* Administer skills audit processes to identify the skills needs of the organisation and report on it.
* A degree in Human Resources Management, Labour Relations or Industrial Psychology or equivalent qualification
* MAP or similar Management Development Programme will be advantageous
* Minimum 5 -7 years’ experience as a Human Capital Generalist, supporting Contact Centres
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxNTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176652&xid=1555_21522
2y
1
SavedSave
Duties: Sourcing candidates through a variety of methods;Winning new client business through cold calling, networking and marketing techniques;Screening and meeting candidates to understand what they are looking for in a new role;Reviewing applications and creating a shortlist of candidates;Building a good understanding of client companies, their industry and what is important to their work culture and environment;Organising interviews and giving feedback to both parties;Negotiating fees;Offering market and recruitment advice to both candidates and clients;Meeting clients and candidates;Working towards and exceeding targets related to your promotion criteria Job Experience & Skills Required: Qualifications: Grade 12BA/ BCom Degree in Psychology / Marketing or Business Management / Information Technology Experience: 1 Year IT Recruitment experience would be advantageousCold calling sales experience would be extremely beneficial. However, not essential as full training will be provided. Skills & Competencies: Strong sales closing skillsA strong track record of success in corporate salesA strong track record of achievementsIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.For more information contact:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5NzYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175943&xid=1109_69761
2y
1
MUST be able to do Submissions! At least one year experience in the industry.Full detailed cv with ID and qualifications to be send. NO Criminal record. Must have own transport. Contactable references a must for ALL previous employment. Fluent in English and Afrikaans. (Read, speak, and understand)
Friendly and well-mannered with proficient telephone and email etiquette.Grade 12Proficient skills with Microsoft Office (Outlook, Excel + Word)Attention to detail, deadline driven and cope under pressure.Trustworthy, honest, and punctual.
Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful. MUST fully understand the Employment Equity ActProhibition of unfair discrimination
Understanding unfair discriminationDifferentiationDiscriminationDirect and indirect discriminationGrounds of discriminationEmployment applicants, work analysis and inherent requirements of the job/ job descriptionsRecruitment and selectionHow the Employment Equity legislation attempts to eliminate and prohibit unfair discriminationMedical and Psychological assessmentsLabour court case studies
Prohibition of unfair discrimination
Understanding unfair discriminationDifferentiationDiscriminationDirect and indirect discriminationGrounds of discriminationEmployment applicants, work analysis and inherent requirements of the job/ job descriptionsRecruitment and selectionHow the Employment Equity legislation attempts to eliminate and prohibit unfair discriminationMedical and Psychological assessmentsLabour court case studies
Employment Equity and Affirmative action
Understanding Affirmative ActionThe Equality Test (Section 9(2)) of the ConstitutionUnderstanding Black EmpowermentNational or regional demographicsUnderstanding the BBBEE scorecard as per management controlThe duties of designated employersThe requirements of disclosure of informationEmployment Equity Plans and the requirements for keeping recordsEEA2 ReportOne year and three-year plans
Wage discrimination
Wage gaps based on race, gender, and disabilityPay discrepanciesNew amendments to Employment Equity ActFines and penaltiesEEA4 reportLabour Court cases
Roles, responsibilities, and functions of the Employment Equity Committee
Monitoring Employment Policies, Procedures & PracticesMonitoring /Evaluating Implementation of an EE PlanOversight of EE committee vs HR department responsibilitiesConsultation - Identification of EE BarriersRecruitment barriersPromotion barriersQualification barriers and skills developmentSuccession planning barriersDeveloping EE MeasuresBenchmarking Best PracticesFrequency and content of Committee MeetingsConfidentiality in not disclosing salaries and personal informationyolandi@sigrecruitment.co.za
8d
1
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Why our people love working with us? Our company culture is fast and fun, we have monthly social events and team incentives, and we reward hard work and achievement with ad-hoc individual monetary incentives!Oh, and we offer a No Desk Cost commission structure!We have a very passionate training team that is always offering our consultants the best training in the industry.What are we looking for? A smart, ambitious and career-driven individual who has a deep understanding of external recruitment to work in our high performance and action-packed culture offering enormous growth and development opportunities!What will you be doing with us? Client relationship development (Sourcing Clients) Build and maintain relationships with existing clients Upselling different RPO models to existing clients Fulfilling RFQ, SLA, Tender requests from clients Client meetings and client presentations Negotiations Managing accounts Execute client strategies to ensure market dominanceWhat will you need to be part our team? A degree in Human Resources, Psychology or Business Management2-3 years recruitment experience in client facing or liaison capacityWhat you can you expect? Make no mistake, we work hard and play hard. Days are full and busy, you need to have a perseverance spirit, a growth mindset and fearless determination to succeed!You also need a heart for people, must enjoy interacting and working with people and want to help people improve their lives.You must be ready to never stop learning, we are always upskilling our recruiters.We offer competitive basic salaries and a very lucrative structure there by giving our consultants the opportunity to achieve financial independence.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU1NDQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1204912&xid=1108_55449
2y
1
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Centurion - To lead, implemetn and develop specific survey research projects and act as a senior point-of-contact and research sbject matter expert, representing the companys expertise as leading Cutomer experience and Marketing Research consultancy.ResponsibilitiesIn collaboration with different teams act as a subject matter expert in:Questionnaires designSample Size & Managemento Data Collection (Web/CATI & Face-to-face)Significance Testing, T-test/Regression analysis/Reliability & Validity/Correspondence maps/Segmentation.Research Models & Principles (Customer Experience, Brand, Segmentation, Journey Mapping, Voice of Customer, Strategic Measurement vs Realtime Measurements)Analysing and interpreting of qualitative and quantitative data to identify patterns and solutions.Reporting of deliverables, contribute to insights gathering and in-depth insights & recommendations.Reviewing of the research model and storyline developmento Industry knowledge and current and emerging trends to incorporate them into projects.Statistical Model (Structural Equation Modelling)o Principles of weighting (Data)Understanding Customer Needs (Clear understanding of customer problems and appropriate solutions).Client Advisory (Dealing with client questions, issues, problems, expectations)Develop, maintain and oversee strategies for effective data management, analysis and reporting.Required Qualifications & CertificationMinimum Post-graduate degree in Research Psychology/Stats and Mathematics and or Researchrelated qualification.SAMRA Accredited Marketing Researcher (SAR) would be an added advantage.Minimum of ten (10) to twelve (12) years working experience in Market Research.Minimum of three (3) to five (5) years of management experience or leading a team required.Experience of working in a consulting environment; especially Marketing Research consulting and account management.Expertise and proven experience in full suite Marketing Research disciplines and methodologies (Qualitative and Quantitative) as well as related disciplines including but not limited to advanced statisticsSenior client engagement and proven capability to deliver research reporting to senior teams at client level.Desired Skills:NegotiationDecision MakingBusiness AcumenCommunication And Interpersonal SkillsReport WritingDesired Work Experience:5 to 10 yearsDesired Qualification Level:Degree
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ1MzgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167466&xid=1266_45382
2y
1
To provide support in the development of the change management strategy and employee engagement programmes and assists in the successful business culture and transformation.Key Performance Areas:Responsible for the coordination of client feedback surveys and related duties (analysis and reporting) thereto within the organizationAct as problem solver and coach for staff during the execution of culture change investigationsResponsible for effective stakeholder management (good client relations) during change management process to ensure Organisational culture alignmentCompletion of forms and document claims, payment invoices and consultant fees relevant to the officeProvision of support to Change Management SpecialistCoordination of all interventions (workshops and in-house engagements) and invite delegates to attendDraft and type standard correspondence and documentsDocument management (Drafting and filing of correspondence/reports)Assist in determining client needs and ensures that the needs in terms of all investigations are metProvide support in implementation and delivery of Operations Management FrameworkSupport the design of tools or systems that can assist in dealing with organisational problems of the organization proactively and on request by Management.Facilitate the implementation of change management strategy for all projects in the DepartmentResponsible for employee engagement programmes:Facilitate group sessions and discussions in workshopsAnalyse data and drafting of reports for Change Management projectsProactively identify opportunities for organisational development interventions and adviseConduct advocacy campaign on change managementAnalyse and compile report with recommendations to management.Provide support is the development of change management initiatives (culture, behaviour, systems, organisational climate assessment)Support the process of developing change management strategySupport development of change management materials, tools, and content for the organization.Support communications with all clients and all levels of managementAssess the change impact and readiness for change initiative, identifying key barriersEngage with stakeholders to obtain buy-in to the change initiative.Promote the need for and benefits of change management as part of the change initiativeProvide feedback to stakeholders on change initiative progress and risk.Evaluate change initiative through post project management implementation reviewAssist in the implementation of the Employment Equity plan and administrative support theretoSupport the initial compilation of the Gender Equality and Job Access ReportsSupport the coordination, development and implementation of survey material and tools to analyse culture of the DepartmentMinimum Requirements:National Diploma/B Degree in Industrial Psychology/Organisational Development/ Management Services/ Human Resource / Social Sciences.A Postgraduate qualification or equivalent with a PROSCI Change mana
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126818&xid=1266_39034
2y
1
SavedSave
Centurion - To apply best-practice methodologies in the designing, training and monitoring of the effectiveness of claims assessing within the claims team and ensure optimal technical skills development of the claims assessors and other relevant role players. Experience and QualificationsMatricDegree in Health Sciences (Occupational Therapy, Physiotherapy, Psychology) highly recommended.5+ years’ experience in life insurance claims.Relevant insurance knowledge and knowledge of applicable regulatory requirements and legislations (required). Responsibilities:Assist with development and execution of an industry renowned claims assessment methodology across Death, Critical Illness, Income Protection and Lump Sum Disability benefits through continuous development interventions primarily for assessors based on current best industry and company practices and technological enablers.Ensure that assessment methodology and execution are in line with legislation and best practices within the financial management field in order to optimise the claims assessment skill development of assessors.Understand the regulatory framework, insurance related court decisions and/or determinations by regulatory bodies, governing bodies etc. that could impact the way claims are processed or handled.Collaborate with business stakeholders to determine the product and technical assessing approach and implement the execution of training interventions.Partner and collaborate with both internal and external stakeholders, not limited to product development, underwriting, CMO, reinsurance partners to improve claims’ training assessment interventions.Manage the quality of training interventions for groups and individuals to ensure the correct skills, knowledge and behaviours are embedded.Analyse technical assessment quality and make recommendations for improvement of assessor’s skills.Assist with the quality audit of claims assessment and align assessing needs, training and development in order to improve assessor’s skills.Recommend training opportunities (formal and informal) aligned to assessor/team skills gaps, in order to enhance processes and increase effectivenessManage and implement training activities with the specific aim to increase and improve assessing skill and efficiencies.Coach and guide assessors and other role players to improve outcomes and interpretation of claims assessment.Sign off assessments within the delegated authority level and required service levels aligned to product and policy requirements.Assist with continuous improvement efforts through the identification of opportunities, cost reduction, improvement on the quality of claims decisions and systems enhancement.Providing insight, knowledge, assistance and provide testing support where necessary as part of the development and maintenance of all claims systems to improve quality and efficiency.Give input about claims policies, practices, forms and documentation to ensure that our risk management standards
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2Mzc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174975&xid=1266_46378
2y
1
SavedSave
Our client, a leader in the safety and security industry, requires the services of a talented and experienced Human Capital Business Partner to service the Contact Centre. The HCBP will provide Human Capital advice and support to the Business Area Heads and their teams and work closely with the business unit/department to define and translate Business Unit strategy into specific Human Capital actions and additionally, defines Human Capital support requirements and work with the rest of the Human Capital team to meet these requirements.
* Advising, coaching and supporting line managers and staff on employees on the full range of HC functions and services - including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organizational design and academic probation — to ensure consistency with relevant legislation and company HC policy and procedures
* Undertaking specific projects, in consultation with line management, to facilitate HC activities and enhance client service
* Providing timeous and relevant HC management information
* Delivery on staffing sourcing — ensuring high quality employees’ staff for the business unit/department
* Implementation of the full performance management cycle in the business unit/department
* Driving the values and creation of a great working environment at business unit/departmental level
* Help identify, prioritize and build organizational capabilities, behaviours, structures, and processes
* Implement Human Capital Policies and Procedures (Employee Relations, Recruitment & Selection) at business unit/departmental level
* Handle employee relations/dispute resolutions in areas of responsibility including CCMA/Labour court matters.
* Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation - recruitment, psychometric assessments, induction, L&D, EE planning, retention, career management, rewards etc
* Support line management in forecasting and planning the talent pipeline requirements in line with the business unit/departments strategy
* Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
* Facilitate and promote employee engagement and feedback, in line with the company’s vision to be employer of choice
* Provide expert advice and coaching to employees where appropriate
* Human Capital Reporting
* Identify and Implement change interventions.
* Administer skills audit processes to identify the skills needs of the organisation and report on it.
* A degree in Human Resources Management, Labour Relations or Industrial Psychology or equivalent qualification
* MAP or similar Management Development Programme will be advantageous
* Minimum 5 -7 years’ experience as a Human Capital Generalist, supporting Contact Centres
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxNTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176652&xid=1555_21522
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*Responsibilities:*
* Establish status of current tasks being worked on.
* Scrum process: Implement SCRUM and its events according to the Scrum Guide.
* Focusses on the process not on the deliverables.
* Schedule and facilitate Scrum events stating objectives and ensuring outcomes are achieved.
* Communicate outcomes of Scrum Events to relevant parties to achieve transparency.
* Assist with impediment resolution.
* Guide and nurture the Product Owner.
* Scrum team: Establishment of a cross functional team. Conduct Scrum Team initiation workshops with associated training.
* Foster team morale.
* Protect the team from interruptions and disruptions.
*Qualifications:*
* Relevant tertiary qualification.
* PSM I or II, CSM, CSP.
*Skills / Experience:*
* Solid Agile implementation experience.
* Experience in change management.
* Experience in the use of conflict management techniques (Nonviolent Communication by Rosenberg) and negotiation skills.
* Background in Industrial and Organisational Psychology would be a bonus.
* Must be a servant leader and have an attitude of self-empowerment - lead the team to self-organisation.
* Encourages experimentation - safe to fail.
* Excellent facilitator - leading and demonstrating to the team, the value of adopting agile values and principles (tends to lead the group without realising).
* Ability to establish trust and respect within the team.
* Understands and facilitates the need for Transparency and Predictability.
* Great communication skills.
* Understanding of Team Development Stages - Tuckmans model.
* Situationally aware of the current environment.
* Broad understanding of the Software Development process which includes understanding IT terminology.
* Continual self-improvement - growing your craft; blogs; scrum user groups/forums/gatherings; on-going professional development.
*Desired Skills: *
* Scrum Certified
* Agile
* Scrum Master
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzc4MDBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1167681&xid=1554_7800
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*Insights Consultant*
*Johannesburg Northern Suburbs*
Realise the full impact that an insights capability can have on the competitiveness and overall success of the company brand. Generate and deliver insights to inform key business decisions and contribute the fulfillment of the business purpose and strategic intent.
Develop and deepen an understanding of the business, products and services to ensure the effective delivery of Insights in line with the business strategic objectives.
* Design execute, and present projects based on a variety of different methodologies, including traditional (qualitative and quantitative) and new methodologies (neuromarketing).
* Collaborate and liaise with centralised Insights function to enhance own insights activities.
* Integrate data from multiple sources to create a narrative that drives action based on insights.
* Follow a standardised and pro-active insights process to ensure scientific rigor in the deriving insights.
* Leverage existing knowledge and contribute a pool of knowledge to efficiently build the bridge between the Insights function and other functions (especially analytics).
* Customise, prioritise and package high quality insights to support the company in making key decisions and deliver on business objectives.
* Effectively distribute and disseminate information across the business to key decision-makers to help drive insights-driven decision-making.
* Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance the Insights value proposition.
* Contribute to continuous innovation through the development, sharing and implementation of new ideas and research.
* Create reports and presentation deliverables to stakeholders to ensure insights meet business requirements.
* Build and maintain relationships with clients and internal and external stakeholders
* Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
* Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional stakeholder service
* Continuously develop own expertise in terms of professional, industry and legislation knowledge
* Identify solutions to enhance cost effectiveness and increase operational efficiency
* Manage financial and other company resources.
Provide input into the risk identification processes and communicate recommendations in the appropriate forum
* Degree in Business, Economics, Sociology, Statistics, Mathematics, Marketing or a related discipline. (Essential)
Or a registered Psychologist (HPCSA)
* Post-graduate degree in Business, Economics, Psychology, Sociology, Statistics, Mathematics, Marketing, or a related discipline. (Desirable)
* Demonstrate an advanced understanding of research methods in the Social and Behaviou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEzNzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155973&xid=1555_13731
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Duties and Responsibilities - Design and develop an updated HR Consulting Services / Offering.- Cost the updated Talent Management Services / Offering- Ensure the relevance of the Talent Management Value Proposition. Assess the service offering against business needs and recommendations- Provide an updated Talent Management value proposition to the business including flexible model / offering structure and costing (Flexible Model of services and payment).- Retain and build Dealer subscriptions to Elite HR Consulting Services offered by the Training Academy.- Implementation of the updated HR Consulting Services / Offering ensuring that the implementation of the updated services is cost neutral in respect of the FTE providing the service.- Deploy annual Elite Customer Satisfaction Survey and ensure satisfaction score of 80% and above- Deploy quarterly snap survey for Psychometrics and HR Services- Design and / or source, in consultation with the People Development Consultants (PDC) Talent Management Team, the required HR Specialist practises to be implemented in dealerships viz Recruitment and Selection, Induction and Onboarding, Training and Development, Performance Management, Succession Planning, Reward and Recognition Practices, Retention Practices, Employee Engagement and Relationships Practices.- Input provided to the design, development, deployment, and annual review of the Retail Retention Framework to stem turnover.- Design and / or source, in consultation with the HR Consulting Team HR Policies and Processes for utilisation in Dealerships; align to Dealer requirements within legislative framework.- Ensure that all new specialist HR Practices are piloted, evaluated, and corrective actions implemented prior to further rollout in Dealerships.- Provide HR Consulting Functions to selected Dealer Network in order to maintain skills, keep abreast of HR Consulting functionality and identify opportunities for promoting and enhancing the HR Consulting Value Proposition.- Coach and counsel application of generic Human Resource Practices.- Support HR Consultants with execution of generic Human Resource Practices when required.- Provide support to HR Consultants on facilitating change management workshops.- Manage relationships with external suppliers related to Talent Management to ensure services remain abreast with benchmark practices. Knowledge, Skills & Experience Required - A National HR Certificate or 3-year Diploma- At least 5 years HR experience- Honours Industrial Psychology/Social Sciences- Industrial Psychologist registered with the HPCSA (Health Professions Council of South Africa)- Experience and working knowledge of competency profiling and mapping- Experience in job analysis and job description writing- Experience in selection of assessment batteries (cognitive, personality and behavioural)- Minimum 3 years experience in Psych
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MzYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162933&xid=1109_66361
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Join our client in Centurion as an insights consultant at their offices in Centurion.Role Purpose:The core purpose of this role is to realise the full impact that an insights capability can have on the competitiveness and overall success of the companys brand.Responsibilities and work outputs:Internal Process:Develop and deepen an understanding of the business, products and services to ensure the effective delivery of Insights in line with the business strategic objectives.Design, execute, and present projects based on a variety of different methodologies, including traditional (qualitative and quantitative) and new methodologies (neuromarketing).Collaborate and liaise with centralised Insights function to enhance own insights activities.Leverage existing knowledge and contribute a pool of knowledge to efficiently build the bridge between the Insights function and other functions (especially analytics).Effectively distribute and disseminate information across the business to key decision-makers to help drive insights-driven decision-making.Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance the Insights value proposition.Contribute to continuous innovation through the development, sharing and implementation of new ideas and research.Client Service :Build and maintain relationships with clients and internal and external stakeholdersDeliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managedPeople:Participate and contribute to a culture in which builds rewarding relationships, facilitates feedback and provides exceptional stakeholder serviceDevelop and maintain productive and collaborative working relationships with peers and stakeholdersContinuously develop own expertise in terms of professional, industry and legislation knowledgeContribute to continuous innovation through the development, sharing and implementation of new ideasFinance:Identify solutions to enhance cost effectiveness and increase operational efficiencyManage financial and other company resources under your control with due respectProvide input into the risk identification processes and communicate recommendations in the appropriate forum.Formal Qualifications:Degree in Business, Economics, Psychology, Sociology, Statistics, Mathematics, Marketing or a related discipline. (Essential)Post-graduate degree in Business, Economics, Psychology, Sociology, Statistics, Mathematics, Marketing, or a related discipline.Demonstrate an advanced understanding of research methods in the Social and Behavioural Sciences.Experience:2-3 years experience in designing and executing primary and secondary research initiativeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYzMTU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150229&xid=1109_63155
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Position: Employment Equity & Recruitment Manager Location: JohannesburgDuration: Month to month contract(not longer than 6 months).Purpose Manage employment equity planning and implementation, recruitment strategies and processes.Key Responsibilities Plan and manage recruitment strategies, and procedures.Guide both human resources and line management with respect to how appointment decisions are made in the context of the Companys transformation objectives as reflected in the employment equity plan. Maintain, review and implement the recruitment and selection policy.Ensure that appointment decisions are made in line with the recruitment and selection policy. Enforce targeted recruitment of members from designated groups.Conduct interviews as and when required.Oversee the advertising of positions both internal and external, and sorting of applications.Manage and consult on the development, implementation and monitoring of EE plan.Develop strategies to achieve EE objectives and advise the company on best practice employment equity implementation.Conduct disability audit and barrier analysis.Recommend and implement strategies to eradicate identified barriers to EE and unfair discrimination.Ensure that all human resources practices are aligned with the objectives of the EE plan. Ensure that EE remains a high priority in the leadership of the company.Manage the establishment and functioning of the EE equity committees.Ensure Companys EE compliance with the requirements of the Employment Equity Act.Compile and submit monthly, quarterly and ad-hoc reporting as determined from time to time. Facilitate and/or train line management on recruitment procedures which promote employment equity within the Company.Facilitate and/or provide diversity management and awareness sessions throughout the organization.Procure recruitment and employment equity services in terms of supply chain policy. Develop, manage and review SLA with framework contractors.Ensure that expenditure is within the approved budget.Requirements and Experience Bachelors Degree (NQF 7) Social Sciences/ Psychology/ Industrial Psychology or BTech (HR)6 years experience in recruitment or general HR. Knowledge of relevant legislation including Employment Equity practices; Computer literacyValid Drivers License
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYzMjQ4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221771&xid=1108_63248
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