Data capturers in Gauteng | Gumtree Classifieds in Gauteng

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** job title:** call center manager ** department:** sales ** location:** midrand ** job type:** full tim e ** reporting to:** c e o ### job purpose: the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform ### key responsibilities: ** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards ** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members ** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement ** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use ** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes ** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system ** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management ### skills and qualifications: proven experience as a call center manager or similar management role in customer service or sales strong understanding of management practices and techniques excellent leadership and interpersonal skills proficiency in technology, especially c r m software and call center systems strong analytical and problem solving abilities excellent verbal and written communication skills bachelor’s degree in business administration or related field; master’s degree preferred ### personal attributes: high emotional intelligence and resilience in high pressure situations adaptability and flexibility to handle unexpected challenges strong coaching and mentoring skills to foster a high performance team ### salary: market related ### how to apply: send c v, proof of experience, as well as all other supporting documents to john@designerwater com

Midrand

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Main purpose of the job: Oversee all data management aspects of multiple studies at RMPRU, including study documentation, timelines, and staffing to ensure data integrityLocation: VIDA Champs (Data to Action) – Chris Hani Baragwanath Academic Hospital - Soweto Key performance areas: Receive forms or files from the clinic and compare them with an updated tracking logCreate SOPsChecking of forms for missing data and specific editsEnsure double data entries are completed timeouslycontribute to the Data Management section in protocols and grantsAssist with tracking research forms and patient/participant filesImplementation of data management plansMaintain safe and secure storage of all electronic data and case report formsMaintain research participant confidentialityData backups and data maintenance as and when requiredEnsure that Good Clinical Practice guidelines are followedLiaise with the study officers at sites with respect to data queries and manage the flow of queriesEnsure that research data is entered correctly and timeouslyEnsure that data available for analysis is cleanResolve discrepancies and queries with relevant partiesCreate both Access and online databases i.e., RedcapGenerate study randomizationsManage and report queries on the Logic Pen systemEnsure that all documentation is filed timeously and systematicallyAccess and Redcap data cleaning and correction activitiesIdentification and resolution of database and validation errorsParticipate in trial initiation meetings and/ or study team weekly meetings to discuss logistical aspects of trialsCompare data captured by Data Capturers and ensure that data is clean and accurateHandle all data problems and queriesEnsure that Data Capturers meet their deliverables and record data as soon as possibleSupervise and manage the duties of the data team to ensure optimal staff utilizationPerform and facilitate performance development and assessmentsIdentify substandard performance by team members and take necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationPromote harmony, teamwork, and sharing of informationStaff managementStaff training and meetingsInvolved in monitoring feedback meetingsInvolvement with study co-ordinator’s and Investigator’s meetingsAct in a professional and friendly manner in all dealings with internal stakeholdersShow a high level of customer centricity at all timesRequired minimum education and training: Degree/Diploma in Information Technology other relevant data qualifications Required minimum work experience: 3 years of experience in data management Experience in database development using MS Access or SQL, STATA, R, SAS, Redcap Desirable additional education, work experience, and personal a https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210474&xid=1108_57331

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Well established Manufacturing company based on the East Rand has an urgent vacancy for a CNC Lathe Programmer Supervisor with Edgecam experience.The main objective of the CNC Programmer is to fully optimize the functionality of the CNC Machines and to ensure that every product meets the highest quality and efficiency standards. The CNC Programmer, using Edgecam software, must have the ability to perform own set ups - and experience with adjusting the CNC programs whilst utilizing excellent manual programming skills to run the programs which have been created on the applicable CNC machines to produce high quality flanges and fittings. Qualifying Experience: Matric with MathematicsRelevant tertiary qualification (N3 or higher)Trade Test CertificateIdeally minimum 5 years’ Programming experience in a manufacturing/engineering/ production/turning environment.Be fully competent and able to program with Edgecam (Turning)Be fully competent and able to program with G-CodesCNC Tooling Knowledge inclusive of Speeds and FeedsThorough knowledge of precision measuring equipment and ability to use it.Comprehensive understanding of different material grades and characteristics.Traceable references and minimum 3years working experience in this position.Working knowledge of OHSAProficient computer skills (MS Office)Valid Driver’s license and own reliable transportProgram and setup following machines: Hyundai Kia CNC Lathe Skt 21 with C/CSeiki Hi Turner 21 CNC Lathe with C/CGeorge Fischer CNC Lathe RESPONSIBILITIES AND SKILLS: Review and utilize existing programs and create new CNC programs in Edgecam.Reading and interpreting technical drawings, create program, to set up the CNC machines as per drawings.Analyse job orders, drawings specifications and design data to calculate dimensions, tool selections, machine speeds and feed rates.Creating, optimizing, and troubleshooting machine programs, ensuring that each job runs seamlessly.Designing and manufacturing of Jigs and special tooling.Planning and prioritizing jobs and completing urgent/critical jobs as operational requirements demand.Maintain continuity between workstations by communicating requirements and documenting irregularities as needed.Knowledge of required tooling required to cut particular materials and program machines accordingly with minimal downtime and minimal waste.Running of tool orders and stock control.Setting up machines (, including jaws, tools, jigs, stops, offsets) / adjusting machine settings to the desired product specifications using FANUC During the Set- Up of Jobs, ensure correct and efficient Job card time capturing for costing.Direct, guide and mentor staff as required, assist machine operators on technical issues and planning of jobs.Monitor quality, accuracy and efficiency of teams work in terms of finished parts and tools and report any issues or possible improvements required.Train on boarding employees to operate CNC machinery and equipment.Work clo SECTOR: Engineering and Technical Job Reference #: JHB000349/AH

11h

Other

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Your verbal and written communication, in English and Afrikaans, at all levels as well as:Formal Education:MatricRelevant NQF 5Successfully completed the RE 5 Examination Level 1Experience:A minimum of three (3) years´ Claims experienceA minimum of five (5) years´ working experience within Insurance industrywill enable you to do the following duties:Effectively maintain claims standards and provide quality client service:Register motor / non motor claims for personal and commercial policiesAppoint assessorsConfirm and make sure that cover is sufficientResponsible for handling of and settling of claims for clients allocated and ensuring accurate capturing and updating on all data systemsManage the claim from start through to settlement stageGathering information about the insurance claim from the client and any others involvedExamining the details on completed forms and checking these against the cover provided by the insurance policyConsulting with other staff to decide the outcome of the claim and any compensation to be paidInforming the client of the outcome of the claim in writingReferring large or complex claims to other professionals such as a loss adjusterDetermine merits based on facts and investigation of reports presentedSettle claims within set parameters to avoid leakageObtain all information required for settlement or rejection of claimsDo continuous adjustments of reservesArrange / deal with the fulfilment of the following:Car hire for insured in the event of an accident where vehicle not drivable or of car has been stolenArrange contractors to assist insured with obtaining critical documents to support claimManage salvage processmotor & non-motor salvage right through to recovery payment receivedFollow up with loss adjustors/assessors periodically/ daily if requiredAbility to negotiate claims with clients, service providers and Insurance marketKeep detailed, dated file notes of all discussions on the claim filesAbility to negotiate contentious claim with Insurance market and clientsPotential errors and omissions must be immediately referred to Claims ManagerResponsible for completion of claim files upon finalisation of claim and do filing to EDSEnsure that claims files are maintained in accordance with operational standard and company proceduresDaily system updates (Such as diary & daily mail)Detail Prompt feedback and handling of complaints (internal & external)Ensure resolution of queries and complaints speedilyTo submit and provide insurer feedback & reports as per agreed timelinesEnsure a pleasant claims experienceFacilitate and maintain sound working relationships with clients, colleagues, markets, and service providers, including but not limited to local marketsEnsure policy maintenance after a claim is completedUpdate underwriting of items to be deleted/replacedMaintain records of all reports submitted to clients.Service delivery to ensure customer satisfaction:Maintain service, quality and desired outputs within a specific f https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzk0M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778909&xid=1109_183943

21h

Bryanston

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The Role: We are looking for an experienced HR Practitioner for a 12-month fixed term contract for our client in Mpumalanga.We are looking for 3 to 5 years of work experience as an HR Practitioner, working with TES and Labour Broker Employees on Projects for the BU.Â We require your extensive knowledge of the SAP HR Systems and audit procedures.Â Will be responsible for the following: Support to all Contractors on the project by facilitating the contractor recruitment processReporting weekly and monthly local labour statsOnboarding reporting and general HR mattersÂ Minimum educational level: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â National Diploma in Human Resources ManagementBTech in Human Resources ManagementÂ Skills and Experience: Duties and Responsibilities include the following: Â Â Â Â Â Do quality checks on documentationEnsure data is captured accuratelyEnsure availability of information for client feedback and reporting purposesEnsure that all relevant information is available for capturingExecute responsibilities in a manner that is in accordance to guidelines and standards associated with Human Resources (HR) services within Business Unit (BU) = Projects ER strategy and Recruitment procedureComply with HR metrics, standards and guidelinesEnsure contractor compliance to applicable policies, processes, procedures and applicable statutory laws and regulationsAddress discrepancies/unlawful practices by reporting it to the managerApply ethical principles in the practice and processing of HR relevant dataUnderstand the key business drivers of the business unit, Project team Contractors and theinterrelationships between other functionsMaintain relationships with both internal and external customersAttend to customer requests, complaints, needs and challengesConduct regular follow-ups to ensure problems have been resolvedImplement a customer-centric approach and consistently deliver qualityHR servicesLink up with business partners to ensure that the HR value chainFacilitate the Employee Assistant Programme (EAP) referral process (?) Incl. in comms)Generate and complete Quality Assurance (QA) management reports and recommendations on trend analysisResponsible for quality of SAP HR master dataDistribute information, control and change documentsPrepare and complete management reports and analysisMaintain and ensure a healthy environment and safe operations practicesEnsure compliance with all applicable Safety, Health and Environment (SHE) policies and procedures in line with set standardsEncourage a culture that focuses on safety in all operationsÂ https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2ODY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242277&xid=1108_66865

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German-speaking Customer Support Representative

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Client Relationship Management and Retention · Maintaining constructive contractor company relationships with a focus on client retention and solution utilization · Report on subscriber engagement, risks and health Portfolio Growth · User needs identification · Product and solution functionality specification identification · Product and solution demonstrations and upselling e.g. Elevating contractor subscriptions, converting subscriptions to basic employer license, conducting functionality demonstrations. Contractor Portfolio Management · Conducting contractor on-boarding and subscriptions · Provide user support on assigned contractors · Conduct subscription renewal liaison · Manage contractor status Provide user support (In-bound) · Provide user support for in-bound queries and questions on the Company system · Provide basic administrative guidance and or referral to safety file administration partners Telesales (Out-bound) · Conduct and or participate in telephonic canvassing on generic or new products and features to existing clients and new prospects Compliance verification · Conduct document verifications (as and when required) System administration · Complete all administrative data capturing on a daily basis (as required) · Maintain accurate client engagement records on in-bound and out-bound activities · Assist with invoice reconciliation on the billing system as required Managerial Support · Management reporting on productivity · Assist with any additional reporting, report input or report generation (as required) · Attend and prepare for all individual and team engagements as scheduled by the manager · Assist with new team member orientation and training (as required) Requirements Qualification · Grade 12 (South Africa) or any similar qualification · End-user application certification · Relevant first degree or diploma in any of the following fields HSE, Logistics, Experience · Previous support center experience · Performance reporting · Salesforce or another CRM tool Technical Skills · Excellent relevant international language proficiency · Customer Relationship Management · CW system user skills · End-user applications · Report writing skills · Sales skills · Call center skills (telephonic and chat) · Contractor management · ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI2Njg1NzQ1P3NvdXJjZT1ndW10cmVl&jid=1167723&xid=2626685745

Johannesburg CBD

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Surgo (PTY) Ltd. has partnered with a leading property development company located in Pretoria. With approximately 50 years experience in joint ventures with individuals, private companies and listed property funds, they specialise in sourcing property development projects which provide their investors with exciting property investment opportunities. Their core focus is the planning and execution of convenience retail centres with a strong national tenant profile. They have successfully completed greenfield developments, as well as the acquisition and redevelopment of existing retail centres. The client is recruiting for a qualified and experienced Utilities Manager to join our team. Requirements: • Grade 12 • Tertiary Qualification in related field, or similar • A minimum of 5 years experience in utilities management • Proficient in EXCEL, importing and exporting of meter information • Responsible for data capturing • Ability to understand, analyse and interpret: • Council charges • Meter readings • Electricity usage, consumption and charges • Water usage, consumption and charges • Backup Power usage, consumption and charges • Gas usage, consumption and charges • Bulk meter checks • Ability to flag potential issues as well as table possible resolutions • Manage the compliancy in terms of council regulations • Clear criminal record • Valid drivers license and own vehicle Key Competencies and Skills: • Ability to wok under pressure • Meet deadlines - excellent Time Management skills • Excellent Communication skills • People Management skills Salary: • Remuneration will be negotiated based on qualifications and experience Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202411 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202411

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"data capturers" in Gauteng

data capturers in Gauteng (456 results)

Results for data capturers in All Categories in Gauteng