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1
*Reference: JHB001337-DDT -1*
A mature young, responsible and customer-oriented person to join our client’s team as a Workshop and Service Technician. The pump component are a critical part of the business so if they need to be repaired or serviced, then a quick and very accurate response is critical.
Someone with Industrial Equipment experience is needed to assist with managing processes in the workshop.
*Minimum requirements:*
* 3-5 years’ experience working in a service workshop.
* Mechanical & electrical experience working on pumps and electrical motors (preferably vacuum pumps)
* Must be hands on accurate with precision work
* Must be a proactive individual
* Must be energetic and helpful
* Must be a team player and people’s person
* A good communicator verbally and in writing
* The candidate must be passionate, enthusiastic and customer focused.
* Must have a natural love for closing a deal or making a sale to obtain repairs
* He must be self-disciplined, proactive, results orientated, and able to work under pressure.
* Strong ability to work accurately with numbers and information
* Must be able to multitask and enjoy a high-performance environment
* Above all we require a professional approach to our workshop repairs and servicing.
* Good planning abilities and time keeping is essential.
*Job Description*
* Candidate must have strong knowledge of mechanical and electrical principles
* Will be required to do in service centre work (Hands-on)
* Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
* Liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps. They are to inform customers when their pumps will be serviced /repaired and delivered back to the customer.
* Travel to clients for onsite servicing and repairs when required.
* Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
* Candidate must be capable of creating a job card and quoting.
* Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders.
* Retrieving order numbers, processing proforma invoices and proactively following through with its implementation.
* Ordering of local buy out products for service.
* Prepare spares and pumps that must be picked for delivery/collection by customers.
* Be computer literate. Advantage in Microsoft Office, Outlook, Excel, Pastel.
* Log data for the service centre and keep track of monthly statistics.
* Update company SharePoint documents and lean kit daily.
* Filing documents.
* Must be able to follow existing procedures and implement new/improved procedures in the workshop.
* Must know basic conditions of employment and adhere to th
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxNzc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251581&xid=1555_61775
2y
1
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Leading supplier of Industrial Cleaning Equipment, Chemicals and consumables is looking for a suitable and reliable Field technician to join their KZN team in 2022. The successful applicants must have their driver’s license, be a self-starter and ambitious and ideally have experience in the cleaning industry.
To install, maintain and service a range of electronic/ battery operated equipment. The ability to represent the company in a professional manner is essential in maintaining the company’s integrity and ensuring good business relationships with the customers. The successful candidate should be self-motivated and able to work together in a team environment to ensure that problems are resolved speedily and response times are maintained. Essentially – hardworking, teamwork ethic, technically strong, good people skills, willing to work hands on/get hands dirty
* Ability to work unsupervised and troubleshooting experience is essential.
* The ideal candidate must be able to speak English fluently with good communication skills and Zulu as a second language.
* The applicant must be willing to work after hours and weekends when applicable.
* The ideal candidate must be able to open job cards, carry out condition reports on components and must be able to articulate when a condition report needs to be explained.
* Client (on site) visits, locate equipment and diagnose fault, inform service co-ordinator and client of time of completion.
* 100% Customer satisfaction at all times.
* Service department instruction and feedback (Job card completion daily)
* Machine inspections for major repair / services
* Call on new business for labour / parts / rentals
* Medically fit and healthy
* Service and maintain machines in accordance with manufacturer’s specifications.
* Diagnose and repair faults on equipment effectively and efficiently.
* Install equipment and train operators.
* Provide on-site support throughout the Kwazulu Natal, as required.
* Assist colleagues and other departments on technical / development issues.
* Assist sales team with equipment demo’s as and when required.
* Ensure that daily customer queries / problems are resolved promptly.
* Client Liaison with the aim to grow business.
* Assist customers to extract the best possible value from their equipment.
* Willingness to travel, as and when required
* Ability to provide afterhours standby and/or after hours on-site support
* Promote a professional appearance and maintain customer relations and company integrity.
* Perform admin related tasks based on the policies and procedures set by management.
* Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
* Must have a solid understanding and experience in electrical and mechanical fault finding on machinery and control systems
* Solid understanding and experience in machine setup, installation and commissioning
* Solid under
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk2NzNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139398&xid=1555_9673
2y
1
SavedSave
Leading supplier of Industrial Cleaning Equipment, Chemicals and consumables is looking for a suitable and reliable Field technician to join their KZN team in 2022. The successful applicants must have their driver’s license, be a self-starter and ambitious and ideally have experience in the cleaning industry.
To install, maintain and service a range of electronic/ battery operated equipment. The ability to represent the company in a professional manner is essential in maintaining the company’s integrity and ensuring good business relationships with the customers. The successful candidate should be self-motivated and able to work together in a team environment to ensure that problems are resolved speedily and response times are maintained. Essentially – hardworking, teamwork ethic, technically strong, good people skills, willing to work hands on/get hands dirty
* Ability to work unsupervised and troubleshooting experience is essential.
* The ideal candidate must be able to speak English fluently with good communication skills and Zulu as a second language.
* The applicant must be willing to work after hours and weekends when applicable.
* The ideal candidate must be able to open job cards, carry out condition reports on components and must be able to articulate when a condition report needs to be explained.
* Client (on site) visits, locate equipment and diagnose fault, inform service co-ordinator and client of time of completion.
* 100% Customer satisfaction at all times.
* Service department instruction and feedback (Job card completion daily)
* Machine inspections for major repair / services
* Call on new business for labour / parts / rentals
* Medically fit and healthy
* Service and maintain machines in accordance with manufacturer’s specifications.
* Diagnose and repair faults on equipment effectively and efficiently.
* Install equipment and train operators.
* Provide on-site support throughout the Kwazulu Natal, as required.
* Assist colleagues and other departments on technical / development issues.
* Assist sales team with equipment demo’s as and when required.
* Ensure that daily customer queries / problems are resolved promptly.
* Client Liaison with the aim to grow business.
* Assist customers to extract the best possible value from their equipment.
* Willingness to travel, as and when required
* Ability to provide afterhours standby and/or after hours on-site support
* Promote a professional appearance and maintain customer relations and company integrity.
* Perform admin related tasks based on the policies and procedures set by management.
* Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
* Must have a solid understanding and experience in electrical and mechanical fault finding on machinery and control systems
* Solid understanding and experience in machine setup, installation and commissioning
* Solid under
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk2NzNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139398&xid=1555_9673
2y
1
*We require a mature young, responsible and customer oriented person to join our team as our workshop and service technician. Our vacuum pumps are a critical part of our customer’s process so if they need to be repaired or serviced, then a quick and very accurate response is critical. This means the successful candidate will need to be able to manage many issues at once and respond effectively to customer needs both during normal work hours but also outside of normal hours when required.*
* Candidate must have strong knowledge of mechanical and electrical principles
* Will be required to do in service centre work (Hands-on)
* Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
* Liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps. They are to inform customers when their pumps will be serviced /repaired and delivered back to the customer.
* Travel to clients for onsite servicing and repairs when required.
* Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
* Candidate must be capable of creating a job card and quoting.
* Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders.
* Retrieving order numbers, processing proforma invoices and proactively following through with its implementation.
* Ordering of local buy out products for service.
* Prepare spares and pumps that must be picked for delivery/collection by customers.
* Be computer literate. Advantage in Microsoft Office, Outlook, Excel, Pastel.
* Log data for the service centre and keep track of monthly statistics.
* Update company SharePoint documents and lean kit daily.
* Filing documents.
* Must be able to follow existing procedures and implement new/improved procedures in the workshop.
* Must know basic conditions of employment and adhere to them when dealing with staff.
* Will be required to work overtime when necessary.
* Must be willing to learn more skills and do training.
* Must have a good understanding of stock and spares levels.
* He will be reporting to the senior technician and branch manager.
* Experience in managing of staff such as workshop assistants.
* Travel overseas may be required for training.
* Travel to our branches in CT, Jhb and PE may be required from time to time.
* Assist with deliveries and collections to the branch.
* Assist customers with enquiries. This includes email, telephonic and in person.
* Source parts required for all non-company products.
* Assist with walk-in customers.
* Provide follow up dates and actions for next service.
3-5 years’ experience working in a service workshop.
-Mechanical &
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245504&xid=1555_57127
2y
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