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Office Manager and BEE Admin - Kempton Park MAIN JOB PURPOSE• Organises and coordinates office administration and procedures, and ensure organisational efficiency, safety, and effectiveness, responsible for inter and intra office communication, protocols, streamlining procedures and office staff supervision.• To provide administrative support to the General Manager while supporting the B-BBEE Advisory service team to ensure B-BBEE compliance is aligned with business objectives.• The primary responsibility of the position is to ensure that the end-to-end processes are followed and to assist the business to track its progress by standardizing documentation and checking that risk is mitigated while managing the Signa Advisor OfficeQUALIFICATIONS & EXPERIENCE• Matric/Grade 12• Minimum requirement of Executive Secretaries Certificate or Certificate in Office Administration or equivalent• HR or BA tertiary qualification or similar will be advantageous• Certificate in Project Management is advantageous• 1-2 years working on B-BBEE experience will be an advantage• Minimum of 5-year work experience of which 3-5 years as a Personal Assistant• At least 2 years’ experience in a supervisory role• Experience at working both independently and in a team-orientated, collaborative environment.DUITES & RESPONSIBILITIESThe duties include the following:Office Administration• Ensure smooth running of the office on a day-today basis• Managing all catering and cleaning equipment requirements• Ensure Health & Safety policies are updated• Make travel arrangements for all personnel• Organise and schedule meetings and appointments• General diary management of the GM• Attend meetings and take minutes in Senior Management meetings and execute on all associated admin• Collaborate with key stakeholders to ensure personnel & contractual matters are handled accordingly• Asset Management for SAS• Coordinate with IT department on all office equipment• Collate and process all dept invoices for payment and reconciling of department credit card expenditure• Track and capture all departmental expenses and submit a report monthly• Collate and prepare consolidated monthly reports for GM Management Meetings• Compiling Forecast vs Actuals tracking report on a weekly basis• Providing weekly Sales Reports by checking & ensuring that invoices are billed correctly• Assisting the GM with coordinating the project programs, and ensuring timelines are met• Communicate and liaise with Business Leaders/clients and stakeholdersAdvisory Team Training• Scheduling of training program & managing the calendar annually in accordance with objectivesProcesses and Standardisation• Support the Advisory team with process improvement, measurement, and administration relevant to their functional areas.BEE Administration & Support• Draft a yearly plan that will be updated monthly, for Advisory team plan according to BEE Certificate expiry dates and Financial Year Ends• Draft Advisory proposals for prospective clie https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0Nzk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1166282&xid=1266_44795

Kempton Park

Debt Collection: Portfolio Co-Ordinator (Benoni)

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The incumbent of this position will assume tactical responsibility for all operational requirements associated with servicing a portfolio of clients in compliance with terms and conditions imposed by service level agreements, and Revco’s standard operating procedures and associated performance standards. This responsibility will include planning, work allocations, supervision and review of all accounts assigned to the client’s project, management of the matter status report, and associated statuses, and ensuring that definitive action is taken against each account every month; the incumbent will likewise control a team of collectors as well as field services consultant/s and manage the outcomes. In addition the incumbent of this position will assume direct responsibility and accountability for the performance management of the Call Centre, and in particular the performance of each consultant assigned to the call centre, ensuring that appropriate systems, procedures and controls are implemented and maintained aimed at achieving acceptable levels of productivity, financial performance, Right Party contact, and ensuring the highest levels of quality and professionalism is observed and maintained at all times, in accordance with Revco’s policies and the Debt Collectors Act.. All actions and activities must be conducted in a professional manner and in strict compliance with the Debt Collectors Act, and Revco’s Human Resources Policy manual. The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent. *Minimum Specific duties* * *Planning* – Prepare and submit the monthly work plan to the Ops Manager in the specified format to allow for detailed monitoring and management of the work throughout the month. Monthly action plans must respond to key strategies formulated to address specific opportunities/ key risk areas, whilst addressing standardized actions in line with the approved SOP in line with the status of each account ensuring that every account is worked monthly, and that actions are escalated in line with Revco’s SOP. * *Work allocation* – on a monthly, weekly and daily basis, review the work allocation set in the monthly plan and take into account any new instructions from the client, unusual work interruptions and staff movements such as new appointments, resignations, sick leave, annual leave and client imposed constraints. Ensure that the monthly plan, at a minimum is achieved by way of the work allocation and feedback. * *Status Management*- Ensure the appropriate actioning of status amendments and ensure that all action status and associated subsequent actions are managed and implemented in line with approved monthly planner. * *Query management* – ensure that all debtor queries are recorded in line with the clients’ procedures and that systems are implemented to manage and monitor the status, ageing and resolution of all queries. The Query Status https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk5OTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139565&xid=1555_9992

Benoni