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Results for it recruitment in All Categories in KwaZulu-Natal
1
Recruiting a permanent Sales Manager from the life insurance industry for Pietermaritzburg - KZN, the main objective will be to recruit, maintain and develop sales representatives and brokers and set targets. Applicants must have an RE5, RE1 and 1 year of management and oversight experience in categories A, B1, B2, C, B1-A, B2-A, and retail pension funds.
Develop and maintain sales and marketing plan
Develop an integrated sales & marketing plan Implement and align a marketing plan with regional plan and submit to managementReview and update strategic plan on a regular basicCompile report on progress made on strategic planCommunicate strategic plan to sales representatives
Perform recruitment and selection process for sales representative
Advertise and market representative positions through presentationsSelect applicants in accordance with FSCA requirements implementation of assessment selection battery
Conduct training to sales representative
Facilitate the pre-course and post-course trainingResponsible for on-the-job assessment of representatives
Conduct coaching process
Give technical support and motivation to representativesCoach representatives on improving their selling skillsProvide recognition through performance management system
Conduct training to brokers
Ensure brokers equipped with sufficient office documentation e.g., application formsHandle administration queries on behalf of dedicated brokersCheck business methods of brokers and advise accordinglyUpdate brokers on company products and services regularlyEnsure computer software for brokers are up to date in respect of company products and servicesBuild professional business relationships with brokers
Identity and develop new and current markets
Identify, penetrate, and develop new marketsNegotiate stop order marketsMaintain contacts with key decision makers and insurance industry resources (new and existing)Retain and increase market share in existing marketsManage the business retentionConduct products presentations in the market
Maintain production targets and retain business
Ensure and monitor set production targetsMaintain business retention
Comply with FAIS requirements
Supervise representative when rendering services under supervisionSubmit supervision evidence to MSSI monthlyMentor and train supervisee to ensure that the...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjA0NzM0NzY3P3NvdXJjZT1ndW10cmVl&jid=1510188&xid=2204734767
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1h
1
Recruiting a permanent Sales Manager from the life insurance industry for Ladysmith - KZN, the main objective will be to recruit, maintain and develop sales representatives and brokers and set targets. Applicants must have an RE5, RE1 and 1 year of management and oversight experience in categories A, B1, B2, C, B1-A, B2-A, and retail pension funds.
Develop and maintain sales and marketing plan
Develop an integrated sales & marketing plan Implement and align a marketing plan with regional plan and submit to managementReview and update strategic plan on a regular basicCompile report on progress made on strategic planCommunicate strategic plan to sales representatives
Perform recruitment and selection process for sales representative
Advertise and market representative positions through presentationsSelect applicants in accordance with FSCA requirements implementation of assessment selection battery
Conduct training to sales representative
Facilitate the pre-course and post-course trainingResponsible for on-the-job assessment of representatives
Conduct coaching process
Give technical support and motivation to representativesCoach representatives on improving their selling skillsProvide recognition through performance management system
Conduct training to brokers
Ensure brokers equipped with sufficient office documentation e.g., application formsHandle administration queries on behalf of dedicated brokersCheck business methods of brokers and advise accordinglyUpdate brokers on company products and services regularlyEnsure computer software for brokers are up to date in respect of company products and servicesBuild professional business relationships with brokers
Identity and develop new and current markets
Identify, penetrate, and develop new marketsNegotiate stop order marketsMaintain contacts with key decision makers and insurance industry resources (new and existing)Retain and increase market share in existing marketsManage the business retentionConduct products presentations in the market
Maintain production targets and retain business
Ensure and monitor set production targetsMaintain business retention
Comply with FAIS requirements
Supervise representative when rendering services under supervisionSubmit supervision evidence to MSSI monthlyMentor and train supervisee to ensure that they have ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzE4NzQzMTk1P3NvdXJjZT1ndW10cmVl&jid=1510189&xid=1318743195
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1h
1
We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPS-StangerConsultant Name: Recruitment Rise Up Management
1h
1
EXPERIENCED RETAIL STAFF PHOENIX
A Busy retail store in Phoenix is looking for the following positions to be filled candidates applying must be from around the Phoenix area.
STAFF CONTRACTS SUPERVISOR URGENT
EXPERIENCED BLOCKMEN VERY URGENT!
EXPERIENCED CASHIERS WITH REFERENCES
PACKERS
EXPERIENCED BUTCHERY STAFF
EXPERIENCED DELI STAFF
EXPERIENCED BAKERY STAFF
DRIVERS CODE 10
The minimum requirements are as follows:
Min 1-year experience in the above mentioned positons
Must have Grade 12
Clear criminal records
Willing to work retail hours
Must be able to communicate in English
Must have excellent customer services.
Candidates must be from Phoenix and surrounding areas!
Please contact Nithesh 0619261490
email c3fmjobs8@gmail.com
KINDLY STATE ON THE SUBJECT LINE EG RETAIL STAFF PHOENIX CASHIER OR BAKERY STAFF PLEASE BE SPECIFIC
Responsibility:EXPERIENCED RETAIL STAFF PHOENIX!!!!!!
A Busy retail store in Phoenix is looking for the following positions to be filled candidates applying must be from around the Phoenix area
STAFF CONTRACTS SUPERVISOR URGENT
EXPERIENCED BLOCKMEN VERY URGENT
EXPERIENCED CASHIERS WITH REFERENCES
PACKERS
EXPERIENCED BUTCHERY STAFF!
EXPERIENCED DELI STAFF
EXPERIENCED BAKERY STAFF
DRIVERS CODE 10
The minimum requirements are as follows:
Min 1-year experience in the above mentioned positons
Must have Grade 12
Clear criminal records
Willing to work retail hours
Must be able to communicate in English
Must have excellent customer service
Candidates must be from Phoenix and surrounding areas!
Please contact Nithesh 0619261490
email c3fmjobs8@gmail.com
KINDLY STATE ON THE SUBJECT LINE EG RETAIL STAFF PHOENIX CASHIER OR BAKERY STAFF PLEASE BE SPECIFIC Salary: RNEGJob Reference #: EXPERIENCED RETAIL STAFF PHOENIX Consultant Name: Recruitment Rise Up Management
1h
1
STORE SUPERVISOR CASHIERS SALES ASSISTANCE 2IC AND AREA MANAGERS
A major retail store in Durban are urgently looking for experienced Supervisors to join our company ASAP.
WE have stores based all around the Durban area and are looking for vibrant well-spoken Individuals to join our dynamic team at our stores!
The minimum requirements are as follows:
Matric
Relevant supervisory experience
Clear criminal records
Well-spoken and presentable
A MUST be from Previous experience in retail or food industry is of advantage
Must be able to work retail hours.
Casual position moving to Perm all depending on the individual’s commitment and dedication towards work. only apply if you meet these requirements.
BUYER
MUST HAVE RETAIL EXPERIENCE IN SPICES AND INTERNANTIONAL BUYING
CREDITORS/DEBITORS 2 TO 3 YEARS EXPERIENCE IN EITHER FIELDS
ACCOUNTANT 3 - 5 YEARS EXPERIENCE
BALITO
SUPERVISOR OR 2IC
LA LUCIA
SUPERVISOR 2IC
GATEWAY
SUPERVISOR OR 2IC.
HYPER BY THE SEA
SUPERVISOR 2IC
MUSGRAVE
SUPERVISOR 2IC
WORKSHOP
SUPERVISOR 2IC
CITY VIEW
SUPERVISOR 2IC
USHAKA
SUPERVISOR 2IC
GALLERIA
SUPERVISOR 2IC
WESTWOOD
SUPERVISOR 2IC
PAVILLION
SUPERVISOR 2IC
QUEENSBURGH
SUPERVISOR 2IC
WORKSHOP
SUPERVISOR 2IC
THE PEARLS
SUPERVISOR 2IC
PMB
SUPERVISOR 2IC
CHATSWORTH
SUPERVISOR 2IC
HILLCREST
SUPERVISOR 2IC
WINDERMERE
SUPERVISOR 2IC
WESTVILLE
SUPERVISOR 2IC.
PLEASE QUOTE AREA AND POSITION APPYING EG. (MUSGRAVE SUPERVISOR)
IF NOT DONE IN THIS FORMAT YOU WILL NOT BE CONSIDERED
email c3fmjobs5@gmail.com
Responsibility:STORE SUPERVISOR CASHIERS SALES ASSISTANCE 2IC AND AREA MANAGERS
A major retail store in Durban are urgently looking for experienced Supervisors to join our company ASAP!
WE have stores based all around the Durban area and are looking for vibrant well-spoken Individuals to join our dynamic team at our stores.
The minimum requirements are as follows:
Matric
Relevant supervisory experience
Clear criminal records
Well-spoken and presentable
A MUST be from Previous experience in retail or food industry is of advantage
Must be able to work retail hours.
Casual position moving to Perm all depending on the individual’s commitment and dedication towards work. only apply if you meet these requirements.
BUYER
MUST HAVE RETAIL EXPERIENCE IN SPICES AND INTERNANTIONAL BUYING
CREDITORS/DEBITORS 2 TO 3 YEARS EXPERIENCE IN EITHER FIELDS
ACCOUNTANT 3 - 5 YEARS EXPERIENCE
BALITO
SUPERVISOR OR 2IC
LA LUCIA
SUPERVISOR 2IC
GATEWAY
SUPERVISOR OR 2IC
HYPER BY THE SEA
SUPERVISOR 2IC
MUSGRAVE
SUPERVISOR 2IC
WORKSHOP
SUPERVISOR 2IC
CITY VIEW
SUPERVISOR 2IC
USHAKA
SUPERVISOR 2IC
GALLERIA
SUPERVISOR 2IC
WESTWOOD
SUPERVISOR 2IC
PAVILLION
SUPERVISOR 2IC
QUEENSBURGH
SUPERVISOR 2IC
WORKSHOP
SUPERVISOR 2IC
THE PEARLS
SUPERVISOR 2IC
PMB
SUPERVISOR 2IC
CHATSWORTH
SUPERVISOR 2IC
HILLCREST
SUPERVISOR 2IC
WINDERMERE
SUPERVISOR 2IC
WESTVILLE
SUPERVISOR 2IC
PLEASE QUOTE AREA AND POSITION APPYING EG. (MUSGRAVE SUPERVISOR)
IF NOT DONE IN THIS FORMAT YOU WILL NOT BE CONSIDERED
email c3fmjobs5@gmail.com
Salary: RnegJob Reference #: STORE SUPERVISOR STORE MANAGERS/SUPERVISORS, AREA Consultant Name: Recruitment Rise Up Management
1h
1
We are looking for the following experienced personal from a timber manufacturing company.
We are looking for vibrant and energetic people.
Candidates applying must be from and around the Springfield and surrounding area
The minimum requirements are as follows
EXPERIENCED PANEL SAW OPERATOR
EXPERIENCED TIMBER MOULDER
EXPERIENCED S PROFILER
EDGEBANDER
PANEL SAW OPERATOR
MOULDING MACHINE OPERATOR
EXPERIENCED BOARD CUTTER
DISPATCH AND INVOICE CLERK MUST HAVE TIMBER EXPERIENCE
PRODUCTION PLANNER TIMBER EXPERIENCE
EXPERIENCED PERSONAL FROM A TIMBER MANUFACTUING ENVIRONMENT
IF YOU MEET THE ABOVE REQUIREMENTS KINDLY EMAIL CVS TO
recruitment1@riseupgroup.co.za
Responsibility:We are looking for the following experienced personal from a timber manufacturing company.
We are looking for vibrant and energetic people.
Candidates applying must be from and around the Springfield and surrounding area
The minimum requirements are as follows
EXPERIENCED PANEL SAW OPERATOR
EXPERIENCED TIMBER MOULDER
EXPERIENCED S PROFILER
EDGEBANDER
PANEL SAW OPERATOR
MOULDING MACHINE OPERATOR
EXPERIENCED BOARD CUTTER
DISPATCH AND INVOICE CLERK MUST HAVE TIMBER EXPERIENCE
PRODUCTION PLANNER TIMBER EXPERIENCE
EXPERIENCED PERSONAL FROM A TIMBER MANUFACTUING ENVIRONMENT
IF YOU MEET THE ABOVE REQUIREMENTS KINDLY EMAIL CVS TO
recruitment1@riseupgroup.co.za
Salary: RMARKET RELATEDJob Reference #: PANEL SAW OPERATOR AND MOULDER FOR TIMBER COMPANYConsultant Name: Recruitment Rise Up Management
1h
1
One of SAs giant in the retail sector is looking for experienced merchandiser's from UMTATA and surrounding areas. A Merchandiser, or Retail Merchandiser, handles a store’s inventory levels and product displays. Their main duties include submitting warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products.
Monitoring sales and identifying any losses or stock wastage
Working with suppliers and distributors to negotiate prices and order large volumes
Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
Getting to know the customer base and understanding their motivation and sales drivers
Reviewing customer feedback to predict sales trends and seasonal stock demand
Briefing staff on stock display and rotation to ensure every space is optimized
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
Making predictions based on sales data, customer feedback and market trends
Assessing the effectiveness of different product displays and store layouts on sales figures
Reviewing competitors, including pricing, profit, marketing and other progress
Matric
A must Smart phone with good camera picture quality.
High school diploma advantageous.
Previous experience in merchandising or retail preferred.
Degree in business, marketing, retail or related field may be preferred advantageous
Strong organizational and decision making skills.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills.
Commercial awareness.
Valid driver's license advantageous.
if you meet the above requirements please email CV to subject line experienced retail Merchandiser
recruitment2@riseupgroup.co.zaResponsibility:One of SAs giant in the retail sector is looking for experienced merchandiser's from UMTATA and surrounding areas. A Merchandiser, or Retail Merchandiser, handles a store’s inventory levels and product displays. Their main duties include submitting warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products.
Monitoring sales and identifying any losses or stock wastage
Working with suppliers and distributors to negotiate prices and order large volumes
Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
Getting to know the customer base and understanding their motivation and sales drivers
Reviewing customer feedback to predict sales trends and seasonal stock demand
Briefing staff on stock display and rotation to ensure every space is optimized
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
Making predictions based on sales data, customer feedback and market trends
Assessing the effectiveness of different product displays and store layouts on sales figures
Reviewing competitors, including pricing, profit, marketing and other progress
Matric
A must Smart phone with good camera picture quality.
High school diploma advantageous.
Previous experience in merchandising or retail preferred.
Degree in business, marketing, retail or related field may be preferred advantageous
Strong organizational and decision making skills.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills.
Commercial awareness.
Valid driver's license advantageous
if you meet the above requirements please email CV to subject line experienced retail Merchandiser
recruitment2@riseupgroup.co.zaSalary: R4400Job Reference #: EXPERIENCED RETAIL MERCHANDISER UMTATAConsultant Name: Recruitment Rise Up Management
2h
1
We are looking for an experienced Merchandiser to produce sales by providing point-of purchase and shelf management services.You will get the right product,in the right place,time,quantity and price.
Locations:*PMB Central
*Richards Bay
*Estcourt
*Ixopo
*harding
*Empangeni
*New Castle
Age Requirement (18-35)
Responsibility:Responsibilities
Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock
Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
Maximise customer interest and sales levels by displaying products appropriately
Produce layout plans for stores and maintain store shelves and inventory
Forecast profits/sales and plan budgets
Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
Build constructive customer relationships and team with channel partners to build pipeline and close deals
Remain up to date with industry’s best practices
Requirements and skills
Proven working experience in merchandising
Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate
Up-to-date with the latest merchandising trends and best practices
Excellent verbal and written communications skills
Strong listening, presentation and decision making skills
Commercial acumen and the ability to “decode” customers
BS degree in Marketing or related field
Job Reference #: MerchandiserConsultant Name: Recruitment Rise Up Management
2h
1
We are currently recruiting for qualified Forklift Drivers /General Assistants to join our team in the following areas (surrounding Durban)
basic requirements :
*Matric
Must be in possession of valid forklift license
*Must be able to read ,write & speak fluently in EnglishResponsibility:*To load /off-loading of delivery vehicles
*To packing &stacking of goods securely in the warehouse &storage areas
*To be able to operate the forklift in confined areas
*To be operate the forklift following strict safety procedures
*To take full responsibility to check water,oil &fuel every morning
*To report any irregular operation/fault on the forklift to manager immediatelyJob Reference #: DRIVERConsultant Name: Renel Pillay
2h
1
DUTIES:
To ensure employment documentation is correctly completed
Processing employment documentation and record documents
To ensure information is accurately captured and filed
Capturing, Updating and maintaining records and files
Time and attendance administration
Assist with general admin duties when required
To communicate with employees and management when required (verbal and written)
COMPUTER LITERACY:
General all round computer skills are essential (excel, power point especially).
SPECIAL SKILLS:
Good communication skills
Numeracy and great attention to detail are essential
The ability to work accurately and quickly under pressure
Able to multi-task, multi-function and able to meet strict deadlines
Must be meticulous, display enthusiasm to learn and develop, motivated
Relevant clerical experience is essential.
Able to manage time and work in a highly pressurized and fast paced environment
Recruitment and HR Generalist Experience advantageous
Drivers license and own reliable transportation
Must be able to work weekends, public holidays, peak periods(Easter, Christmas), overtime when required
Must reside in close proximity to the Verulam area
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTgzMDU1NTcwP3NvdXJjZT1ndW10cmVl&jid=1322093&xid=3183055570
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2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our 'people first' approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202442
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
2h
1
If you are an experienced HR Generalist, who comes from the banking sector, then hit apply! This is a 12-month contract for one of the TOP banks in S.A. To be based in Umhlanga.
Responsibilities will include amongst others:
Onboarding and offboarding
Training and development
Recruitment
Organisation development
Employee wellness
Drafting policies
Chairing disciplinary hearings
Representing at CCMA
Drafting employment contracts
HR strategy development
Work on HR projects
WSP
L&D
Must have:
Completed Matric
Completed HR related Degree
No less than 3 years' HR Generalist experience within banking sector
Reside in Cape Town
Available immediately
Clear Crim, ITC, Fraud
Computer literate
Adaptable
Good planning skills
Excellent track record
Excellent report writing skills
Excellent English verbal and written communication
Deadline driven
People orientated
Attention to detail
Innovative
Vibrant
Confident
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzMwOTU2MzE5P3NvdXJjZT1ndW10cmVl&jid=1506072&xid=1330956319
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2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202544
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202441
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202529
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202541
2h
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