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Senior Sales Force DeveloperResponsibility:Senior Sales Force Developer. R 60 000 CTC. Sandton. SalesForce Development Certification with tertiary qualification. Previous experience with ability to convert business requirements into SalesForce functionality. Liaise coherently with various stakeholders to ensure delivery solutions. Ensure code base and data model are well documented according to quality control standards, Develop and implement unit and scenario testing for both existing and new code base. No criminal or credit records with stable background.
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R60 000 CTCConsultant Name: Nicki Bigham
20h
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A dynamic and growing independent Asset Management firm seeks the technical expertise of a Salesforce Technical Business Analyst with experience in understanding and building robust and scalable business processes to fill a 12-month contract role. Your core role will be to identify, gather, analyse and create user stories for items on the product backlog and produce appropriate design and development specifications. It is essential the candidate has 3-5 years industry experience - Asset Management and Call Centre experience would be beneficial; Salesforce Service Cloud and Sales Cloud and the relevant Salesforce tools and environment; JIRA, ServiceNow and Azure DevOps; understand data and systems architecture as it relates to the distribution environment in the funds business & is able to troubleshoot and understand system integrations. You must have a strong, resilient character; be able to work under pressure and to tight deadlines and be interested in technology, able to interrogate data and enjoy resolving queries.Duties: Identify, gather, analyse and create user stories for items on the product backlog and produce appropriate design and development specifications. Configuration of Salesforce application including object setup, approvals, Omni-Channel, Omni-Flow, workflows and flows. Some development required for data queries and integration - SQL & ADF. Effectively communicate specifications and proposals to all stakeholders including product owners, users and Developers. Strong emphasis on Agile delivery and having the ability to run and deliver small enhancements with tangible milestones. Participate in the testing process ensuring all enhancements and bug fixes meet product standards and are rolled out safely. Produce training material for all enhancements delivered. Ensure that solutions conform to architectural best practices, compliance and corporate standards at all times. Manage, investigate and resolve escalated incidents and requests, including major incidents. This includes assisting in troubleshooting issues related to integrated systems, collaboration and engagement with business users, Technology teams and vendors to resolve incidents. Trace data problems back to source to determine root cause of problems and manage incidents to resolution. Maximise the use of existing technologies by applying them in innovative ways specific to this role. REQUIREMENTS: 3-5 Years industry experience - Asset Management and Call Centre experience would be an advantage. A clear understanding of the IT Development lifecycle and Agile methodology. An understanding of data and systems architecture as it relates to the distribution environment in the funds business. Experience in gathering business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214935&xid=1320_14272
2y
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an Dynamics 365 CRM Consultant to join their team based in Cape Town.
Job Purpose:
The Dynamics CRM Consultant will be responsible for reviewing client business processes, re-engineering the clients processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.
Responsibilities:
• Lead requirements gathering sessions
• Documentation of business processes and requirements
• Lead the development of Use Cases and Design document artifacts to effectively convey requirements
• Configuration of Dynamics CRM
• Test script creation, planning and execution
• Train documentation creation
• Delivery of on-site and virtual training sessions
• Documentation of Data Mapping for integration and migration tasks Requirements:
• Professional experience of Dynamics 365 for Sales, Customer Service, Marketing, Portals
• Professional experience of Microsoft Power Platform and plugins
• Professional experience of the methods and tools used to customize and extend Dynamics 365 solutions
• Experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service
• Strong workshop, facilitation and presentations skills
• Good understanding of DevOps
• Good understanding of testing methodologies
• Certifications Six Sigma, Lean, Agile desirable
• Work proficiency in English required Salary: Market Related
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202623 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202623
20h
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ENVIRONMENT:DRIVE project execution, deliverables and adoption of Client Relations Management (CRM) solutions as the next CRM Business Analyst sought by a reputable Investment Firm. Your role will also entail managing, configuring and supporting the CRM Sales and Customer Service applications while overseeing the entire CRM application ensuring to adhere to best practice in maintaining quality data. You will also train and support institutional business stakeholders. You will require a suitable BComm/B.Bus.Sci Degree or similar with strong academic performance, 3 years in a BA role preferably within Asset Management, understand how CRM applications are constructed, solid understanding of Asset Management Business, CRM Sales & Customer Services applications, Microsoft Power Platform, knows how to structure tests and to test interfaces and integrated systems and has experience analysing data to drive strategy and results.DUTIES: Liaise with all stakeholders to determine effective CRM solutions to meet business requirements. Conduct Joint Application Development (JAD) sessions with Developers, business users or Testers. Analyse, design, and implement CRM enhancements and initiatives. Design and test CRM enhancements, including updates and bug fixes; coordinate User Acceptance, Regression, and Integration Testing; make changes and corrections, as needed. Coordinate changes to CRM database entities, screens, views, forms, workflows, reports, and dashboards. Support CRM applications, Microsoft Outlook, CRM Mobile app, and SharePoint Online integration. Ensure data quality standards are followed, including the removal/merging of duplicate records. Maintain CRM backlog and Jira logs to adhere with governance requirements. Update users, security profiles, access rights and manage licenses for users. Work directly with CRM Developers and Testers to incorporate new functionality. Develop training materials and lead training sessions for key and end users. Train and facilitate end user adoption of CRM solutions. Manage business expectations and proactively mitigate any risks of production releases by conducting impact analysis, User Acceptance Testing, Software Testing, and relevant user training. Conduct post-implementation reviews to ascertain value added and address any post-release issues. Assist with other key initiatives and other related IT projects. Work as part of a larger IT team using the Scrum methodology. REQUIREMENTS:Qualifications - BComm / B.Bus.Science Degree or other relevant tertiary qualification with strong academic performance. Experience/Skills - Minimum of 3 years experience in a Bus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk2NDBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1166493&xid=1320_9640
2y
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Take charge of the Engineering team ensuring exceptional delivery of projects while interacting with a variety of stakeholders and functions of a rapidly growing Telecoms Specialist seeking the expertise of a forward-thinking and tenacious Software Development Manager. The SDM will be expected to cover the Operational Management, Line Management and Project Management aspects of managing the Engineering Team. The ideal candidate must have 5/more years experience in a similar role including experience of key development processes, practices and tools such as Agile, Automated Testing, Continuous Integration/Deployment, Git branching strategies, technical support tools and practices. You will also require Project Management methodologies such as Agile or PMBOK and strong Line Management with a good track record of hiring quality staff and good staff retention and experience managing a DevOps environment which includes provisioning, managing and monitoring physical servers and virtual infrastructure and services.Duties: Define, document and implement appropriate Project Management, Software Development and Support processes, practices and tools in consultation with the CTO, Customer Support Team, Technical Operations Team and the Engineering Team. Estimate, plan, execute and report on the development of new features and enhancements in accordance with the priorities and requirements defined by the Product and Technical Roadmaps in conjunction with the QA team. Ensure the frequent, effective release and handover of new features and enhancements to the Technical Operations, Customer Support, Sales and Marketing teams. Manage the provision of support services to the Technical Operations Team and Customers and ensure at all times, that there is adequate capacity to meet the Engineering Team support Service Level Agreements (SLAs). Ensure knowledge propagation within the Engineering Team to ensure that the team is not reliant on any single individual for key functions. Coach and mentor Engineering Team members to assist them to perform their functions and improve their performance and knowledge over time. Ensure quality standards are met and improved over time by performing oversight activities including reviewing deliverables and code where appropriate. Ensure that the Engineering Teams productivity is measured and improved over time along with the quality of their output they produce. and quality is measured and improved over time. Ensure availability, stability and performance of the Platform through appropriate maintenance and monitoring and by ensuring timely interventions and remediation activities to address any incidents that arise. Ensure that relevant information is documented and made available to relevant parties. Ensure there is sufficient capacity and capability in the Develo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214891&xid=1320_14222
2y
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