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A fast-paced specialist IT service provider in Durbanville seeks a highly meticulous and focused 1st Line Support Technician to provide front line user support while assisting the team with maintenance and operations of all corporate tech infrastructure. You must also be able to meet the physical requirements which is being able to lift and handle up to 50 pounds in equipment. The successful candidate must possess a BA/BS Degree in Computer Science/Engineering or have equivalent practical experience and an A+ Certification or other industry recognised advanced certification. You must have at least 3 years’ work experience in Microsoft Windows desktops, servers and networks, demonstrated ability to troubleshoot and resolve basic desktop, notebook and mobile issues, Active Directory, LAN/WAN, DNS/WINS and DHCP skills with a good understanding of computer networking, security and infrastructure best practice.Requirements:Qualifications – Associates or BA/BS Degree in Computer Science, Engineering or equivalent practical experience.Microsoft A+ Certification or other industry recognised advanced certification.Experience/Skills - 3-5 years’ work experience in Microsoft Windows desktops, servers and networks.Demonstrated ability to troubleshoot and resolve basic desktop, notebook and mobile issues.General understanding of computer networking, security and infrastructure best practices.Knowledge of Microsoft Active Directory.Understanding of LAN/WAN, DNS/WINS, DHCP and mobile computing environments.Ability to meet the physical requirements of the position, including the ability to lift and handle up to 50 pounds in equipment.Work with other information system individuals and teams and vendors in other countries.Ability and willingness to provide support during off hours when necessary.Attributes:Effective organisation and planning skills and ability to prioritize work on multiple projects with high attention to detail.Strong communication, interpersonal and customer service skills to work effectively both independently and as part of a team.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. Comments:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175266&xid=1320_10067
2y
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Join a high-performance technical team of a fast-paced specialist in end-to-end IT management and consultative IT services looking for its next associate engineer. Your KPAs will entail analysis and interpretation of information from management systems to identify areas of possible improvement and risk, technical training and support of customers and providing consultation on the use of Information about IT to improve or optimise IT environments. The successful incumbent will have A+ and N+ Certifications with 8 years work experience within IT and proficiency in the following: Linux RedHat and Ubuntu, Windows Operating systems, TCP/IP, ITIL, Mikrotik, VoIP, Ixia, Dell, Netscout (Fluke), Super Micro and have solid knowledge of FCAPS and related standards such as SNMP,WMI and syslog.Duties:Key performance areas -Compilation of advanced reports.Analysis and interpretation of information from management systems to identify areas of possible improvement and risk.Plan and perform special investigations based on customer requirements.Technical training and support of customers on management systems and/or areas of specialization.Provide consultation on the use of Information about IT to improve or optimise IT environments.Monitoring and configuration of business impact and other composite relationships.Advanced identification, analysis and resolution of technical problems.Independent completion of tasks, presentation of reports and making recommendations to clients.Reporting -Advanced reports compiled.Advanced identification, analysis and resolution of technical problems.Info of management systems analysed, interpreted to identify areas of possible improvement or risk.Monthly/ ad hoc reports compiled according to client requirements.Testing -Release note of all changes, new functions and bugs compiled.Request ticket updated according to status.All relevant code for specific patch/release/hot fix in respective directories.System tested holistically.Implement patch/release/hot fix to client according to maintenance slot.Audits -Audits planned and performed based on customer requirements.Feedback on findings provided to client.Data of findings analysed and interpreted.Data presented to client.Special investigations -Special investigations planned and performed based on customer requirements.Feedback on findings provided to client.Data of findings analysed and interpreted.Possible solutions proposed.Operations -All requests logged and assigned via RT acted on and updated.Monitoring and configuration of business impact and other composite relationships.Teamwork -Healthy relationships with relevant people maintained.RT(ticketing system) system maintained.Knowledge is shared and colleagues assisted where required.Guidance provided to junior engineers and other technicians, as well as input to developers.Conflict handled appropriately with tact and without delay.Feedback received in a constructive way to identify strengths and learning opportunities.Fellow
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzUyNTc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1748444&xid=1320_52578
5mo
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Recognised internationally. This leading first-class financial house is scouting for a talented software development operations manager to join their amazing technical team. Known for its innovation and cutting-edge technology, this would be an excellent opportunity for someone looking to expand their industry knowledge and work with leading technology years ahead of its competitors!You will be responsible for driving business profitability in the context of cost management through Information technology solutions as well as to establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost-efficiency.This is a brilliant opportunity to work in SA’s best-rated banking environment with other highly skilled Java professionals!Technical skills requirements: Java and associated technologiesOperations management experience in a software development environmentProject, management experienceDevOps and cloud knowledge and experience Qualifications and experience Bachelors in information systems or computer science core or software service technician MCSE, CCIE, MS SQL+, RHCE or RHCA7 to 10 years commercial experience Reference number for this position is GZ54345 which is a permanent position based in Fairlands (Westrand) offering a perm rate of R1,1 million per annum negotiable on experience and ability. Contact Garth on garthz@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MTIwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214794&xid=1320_14120
2y
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