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Medical/GAP
Claims Assessor - Client Services & Client Services Administrator (I NBOUND Contact Centre)
Southern
Suburbs, Cape Town (Office based)
Salary Negotiable on
experience (R12K - R18 K CTC PM)
My client, a leading established Long-term
Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced
Medical/GAP Claims Assessor.
Fast paced, cutting edge – customer
centric environment – providing first line support to members re. Medical aid
and Individual Life Insurance queries.
Criteria:
Matric minimum + MS Office literate
Must have 2 years medical aid/insurance experience (Inbound Contact Centre) with Medical Aid claims processing and
administration experience. GAP Claims Assessing knowledge & experience (advantageous)
KPIs
As
Medical/GAP Claims Assessor - Dealing with Medical Gap products and communicating
with Medical Aid Schemes, Doctors & Hospitals.
To assess, verify and update all personal contact
information for clients including the Medical Aid details and latest
claim.Interacting with medical aids/ medical practitioners
regarding medical history and accounts required relevant to assessing the
claim. Arranging for priority claim investigations and
escalations. To assess the validity of the claim in accordance
with the terms and conditions of the client’s policy document and to make
the relevant claim notes on the system. Client Contact Centre Service Inbound Administrator Negotiable on experience (R12K - R15K CTC PM)
My client, a leading established Long-term Insurance Corporate
(Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound Administrator
Fast paced, cutting edge – customer centric environment – providing
first line support to members re. Medical aid and Individual Life Insurance
queries.
Criteria:Matric minimum + MS Office literate2 years
Medical aid/Insurance experience / Medical Aid Client Services in an
Inbound Contact Centre OR Medical Aid claims processing and administrationexperience And/ Or Individual Life Policy Admin. Knowledge andexp.GAP Claims Assessing knowledge & experience (advantageous)Excellent written
and verbal communication skills, accompanied with good negotiation skills
and effective in dealing with customers, meeting their expectations.
KPIsAs Client Contact Centre Service Consultant To be logged onto the ClientServices inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day - To strive to have
zero lost calls per day. • Answering the telephone within 2 rings and resolving the client/broker
query/request in a professional and timeous manner. • To respond to and resolve about 15 general/claim related correspondence
queries per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
5h
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1
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This is
fitting for any individual willing to gain experience and earn something extra
while learning from highly experienced peers that will offer mentorship and
support.
You will be
expected to work remotely from 9AM – 3PM weekdays, and perform a weekly on-site
visit at a client, while shadowing your mentors who will prepare you for
passing certifications and learning new technologies.
Required:
-
an
interest in a career in IT
-
good
soft skills
-
an
appetite for on the job learning
Desired:
-
knowledge
of office 365
-
mild
understanding of basic networking
-
own
vehicle
Stipend will
be provided.
Candidates to
send 2 page CV to info@plugit.co.za
3d
1
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We're hiring Customer Service Reps!! We are looking for a energetic, positive, proactive individual to come and work with our exciting team. What you would do in the role:• Travel to, Communicate with and Train our customers with our suite of products or services designed specifically to provide impact in a retail pharmacy;• Provide advice making the most of these products or services to increase productivity, customer retention and revenue with a pharmacy;• Answering all questions about properly using or accessing the tools included in the suite;• Take and process orders for additional products and add-on services;• Listen to concerns and working to resolve their issues. This is NOT a traditional sales position. This is a Customer Service representative position. We visit over 300 pharmacies monthly to provide business analytics, marketing tools and other retail services. Our Cape Town branch also services Western Cape and Namibia The successful candidate must meet the following requirements: Matric or equivalent qualification. Experience in a deadline driven environment. Must have strong retail experience Knowledge of pharmacy software and systems Should be tech savvy Strong computer skills with MS Office experience. Ability to work independently and in a pressurized environment. Good inter-personal skills and able to deal with customers. Attention to detail. Must be prepared to work overtime when necessary. NB - Valid driver's license – NB. NB – OWN Vehicle – NB. Happy disposition with a go-getter attitude.Forward your CV to cv.wecare@gmail.com should you meet these requirements. Kindly use this reference in your subject line: CSRCT2024APRIL
3d
1
Job descriptionLooking for a target driven and enthusiastic Salesman to join our office in Kuilsriver. The purpose of this position is to meet all sales targets and maintain great customer satisfaction at all times. The successful candidate would need to have good communication. This position reports to the Owner. Key Performance Indicators will include, but not limited to; • Manage customer/counter sales and ensure that optimal customer potential is achieved. • Achieve the sales target set • Plan, forecast and report on sales potentials by customers. • Report all customer information regarding delivery sales and account problems. • Achieve revenue targets and ensuring that new business is generated by growing customer base • Build and strengthen customer relationships. • Receive inbound customer sales inquiries • Provide quotations, product and service information • Provide support and pricing details in response to inbound enquiries • Assist Owner with daily running of business. Arrange deliveries ,collections and admin.Fast learner. Preference code 8 Drivers license. Sober Habits. Previous experience in Building/construction industry would be advantagesJob Type: Full-timeSalary: From R5000.00 per monthAbility to commute/relocate:CV can be send to rzhirerepairs@gmail.comI AM INTERESTED WILL NOT BE EXEPTED MUST SEND CV .Language:English / Afrikaans (Preferred)
23d
Call Centre Agent: Consultation and pre-sales.
We are currently hiring Native German speakers to join a company in CapeTown. The available vacancy is a work from home position.
THE OFFER:
Work from home
Internet cost contribution
Electricity cost contribution
German working hours
Salary: R25 000.00 per month plus benefits.
Start date: ASAP
REQUIREMENTS:
Native level fluency in the German language; Verbal & Written skills essential.
Permanent residence permit, General Work visa and South African ID holders only.
Flexibility to work required shifts.
Excellent customer service skills are essential. Experience in outbound sales calling and are familiar with providing telephonic consultations to interested parties.
Excellent Computer literacy & technical skills.
Knowledge & experience with MS Office and ERP (Enterprise Resourcing System).
No criminal record.
If interested in the position please kindly forward your CV to; paul@simglobalgroup.co.za
2d
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