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Join our dynamic team as a Service Administrator and Office
Assistant. If you are passionate about process, accuracy, and excellent
communication, this role is perfect for you. As a key player in our successful security company, based in
Randburg, Gauteng, you will enjoy a permanent intermediate position with
exciting responsibilities, these include:·
direct reporting to the Managing Director and
Financial Director·
Front-line communication between clients and
Ringmaster Security·
Scheduling, documenting, and promptly attending
to service call-outs·
Ensuring accurate allocation and filing of job
cards·
Following up on incomplete or pending service
calls·
Submitting client quotes ·
Managing purchase orders (getting competitive
pricing from suppliers and preparing purchase orders accordingly)·
Managing and maintaining repairs. To be considered for this role, you must have:·
Matric or equivalent qualification ·
Valid driver's license with own transport·
Proficiency in MS Office (Word, Excel &
Outlook)·
Three years of relevant administration
experience ·
Strong written and interpersonal communication
skills ·
Organizational, dynamic, goal-driven, and
hands-on approach·
The ability to thrive under pressure and
collaborate as a team player.
We offer a competitive salary package aligned
with market standards. Don't miss this opportunity to contribute to our
company's success while growing your career. Apply now to become part of our
dedicated team!
13d
SavedSave
Our client in the Financial Industry is seeking a Customer Service Agent with a call-center background in client service and retention. This position will be based at their HQ in Sandton. SALARY: R18K per month cost-to-company. Duties:Manage a large number of incoming calls.Generate red alerts and escalation to management within a reasonable time frame.Building sustainable relationships and trust with customers through interactive communication.Obtain accurate valid and complete information by using the correct tools supplied.Meet customer team targets.Keep records of customer interactions, process customer complaints and file documents.Follow communication procedures, guidelines, and policies set by the Company.Handle customer complaints and provide appropriate solutions and alternatives within the time limits.Follow up and ensure the case is resolved within the time frame.Go the extra mile to engage with the customers to resolve their complaints.Requirements:Matric or higher tertiary qualificationMinimum 2 years in similar roleRead, Write and Speak EnglishProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skill and active listeningExcellent communication skillsKindly email your CV, together with copies of your ID, academic qualifications and Driver's License to jobs@careernet.co.zaOnly shortlisted Candidates will be contacted. Should you not hear from us within a period of 30-days from date of advertisement, please consider your application as unsuccessful.
21d
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