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Call Centre Agents required. Please send your CV to gcobisa@ccdcouriers.com
2d
Port ElizabethClient
Contact Centre Services Administrator & Medical/GAP Claims Assessor x 2
CPT/Southern Suburbs (Office
based during probation period)
Salary Negotiable on experience (R12K – R16K CTC PM)
My
client, a leading established Long-term Corporate (Medical Aid/Health
Insurance) are looking for an experienced Client Contact Centre Service
Inbound Administrator, Experienced as a Broker in the Medical
Aid/Health Industry.
Fast
paced, cutting edge – customer centric environment – providing first line
support to members re. Medical aid and Individual Life Insurance queries.
Criteria:
·
Matric minimum + MS Office literate
·
Must have experience within the Medical Aid
industry.
·
Candidate
must be able to speak, read and write English
and Afrikaans (Excellent written and verbal communication
skills)
·
2 years exp. As a Broker in Medical Aid
Client Services and
administration
·
Inbound Contact
Centre and administration and Brokerage experience
·
Good negotiation skills and effective in
dealing with customers, meeting their expectations.
KPIs
As Client Contact Centre Service
Consultant
To
be logged onto the Client Services inbound telephone queue and web touchpoint
• Managing calls and resolving the client/broker query/request in a
professional and timeous manner.
•
To
respond to and resolve about 15 general/claim related correspondence queries
per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
Connect to our LinkedIn
page - https://www.linkedin.com/company/career-dynamics-sa/
7d
Other1
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We are currently looking for vibrant and enthusiastic individuals to join our dynamic winning team!Responsibilities:Handle inbound customer calls.Resolve customer issues and provide solutions.Assist with product/service inquiries.Update customer information in the system.Follow up on customer complaints and concerns.Promote additional products/services when applicable.Maintain high customer satisfaction levels.Adhere to company policies and procedures.Meet performance targets and quality standards.Requirements:Must have 6 months customer care experience ( Call Centre / face to face)Matric CompulsoryFluent in written and verbal EnglishAble to work flexible shifts with reliable transportation.What's in it for you?Guaranteed commissionIncentivesAmazing growth opportunityExposure to international business and clients.If you are interested than send your cv via email at hr@warriorsmarketing.co.za
16d
East LondonSave this search and get notified
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