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1
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Customer Service Position to grow your career to new heights.
SUMMARY:
The Customer Service agent will assist in general customer communications.
JOB DESCRIPTION:
Position: Customer Service
Location: Randburg, Johannesburg area
Salary: R12,000pm plus benefits
Customer Service Position
We are an innovative company operating throughout South Africa. We pride ourselves on our ability to nurture young talent and create successful individuals. We are looking to employ someone with a winning attitude. No experience is needed as we offer Full Training.
We Offer
• R12,000 monthly salary
• Great Training
• Company Benefits
• Career Advancement
Requirements
• Have a friendly persona
• Good Communication skills
• Go getter attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Salary: R12000Job Reference #: service2124
17h
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
2d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
2d
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We are seeking call center agents for a debt collecting company in Pretoria (close to Menlyn). Previous experience in similar environment is required. There is a probation period and please time wasters. Contact 0745292804
3d
We are looking for school leavers with a PASSED MATRIC to join our Direct Sales team in Durban. Good communication skills and a great work ethic is required!NB. This is a Face to Face / Customer facing position!- Free training provided- Weekly uncapped Commission payments- Bonuses and Incentives for the top agentsTo be considered for an interview, send clear copies of CV, ID and Matric to:Email - pinetown@globaldirect.co.zaWhatsApp - 061 590 0638 Landline - 031 - 100 1147
10d
1
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New vacancies available Track solutions connect Job Description: AGENTS Job Description: Full-time Salary: basic + commission REQUIREMENTS: ●Matric (or equivalent) ●Call Centre Experience (Necessity) ●Computer Literate (2 years atleast working on a computer) ●Multilingual ( Include Afrikaans, Xhosa and English) ●Must be Fluent in English, ability to articulate andbubbly personality ●Clear Credit and Criminal Records ●Must be energetic and passionateESSENTIAL SKILLS:*Excellent customer service and communication skills.*Displaying empathy and embracing company values and customer charter.*Demonstrate a calm professional attitude.TO APPLY: Bryan (0733897832)Email C.V to: tracksol@tracksolutionsconnect.co.za
12d
If you consider yourself dynamic, energetic and dealing with customers
is your passion, we are the Company for YOU!
We are looking for a Vehicle Rental Agent for our eMalahleni Branch.
Description:
·
Provide exceptional
customer service at every opportunity.
·
Provide accurate and
timeous information to our customers.
·
Ensure all bookings and
special requests are met.
·
Vehicle deliveries and
collections.
·
Daily administrational
duties.
·
Investigating and
resolving queries.
·
Adherence to the
company policies and procedures.
·
Maintain the corporate
image of the organisation.
Requirements:
·
1-2 years customer
service experience.
·
Matric or equivalent
qualification.
·
Valid driver’s license.
·
Be comfortable driving
all makes and models of vehicles.
·
Be able to drive
extensive distances unaccompanied.
·
Proficient in English
(speaking, reading & writing).
·
Be willing to work on
weekends, public holidays, shifts and overtime when required.
·
Have reliable transport
to and from eMalahleni central.
Should you be interested, please forward your CV to fcrvacancies @cmh.co.za
Applicants must please specify "EMALAHLENI" in the
subject line.
An application will not in itself entitle the applicant to an interview
or appointment and failure to meet the minimum requirements as listed above
will result in applicants automatically disqualifying themselves from
consideration.
16d
SavedSave
We
are seeking experienced Debt Collections Agents to join our team, as a Debt
Collections Agent, you will be responsible for managing and collecting outstanding debts from our clients. Ideal candidates should have previous experience in bank and municipality debt collections.
**Responsibilities:**
· A minimum of
1 year working experience within an inbound / outbound debt collections
environment
· proven track
record,
Credit and clear criminal
recordGrade 12 qualifiedExcalibur 4 Strong communication skillsTarget drivenHigh level of integrityBasic / intermediate
computer skillsStrong work ethicSelf-motivatedAble to work under pressureNo absenteeism or misconduct
issues
Key Performance areas
To negotiate with arrears account customers to
maximise debt recovery and profitabilityEnsure that allocated debt collection targets
are achievedUse effective communication and negotiation to
ensure successful commitments to pay (PTP- Promise to pay)Follow up daily on progress of the PTP's and
the respective statuses to optimise debt collectionsBasic Salary PLUS excellent commission
structure
Should you meet the
abovementioned criteria and would like to apply for this position, please
forward and updated cv and motivational letter, indicating the position you are
applying for, to our HR Department via email : Queries@mkrsolutions.co.za
14d
8
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Ons is opsoek na Afrikaans / Engels sprekende invorderings agente. • Het jy matriek? • Is jy onmiddelik beskikbaar? • Kan jy onderhandel? • Is jy goed met mense? Ons bied R4 400 basies plus kommissie. Doen aansoek deur jou CV aan die regterkant van hierdie advertensie aan te heg. As jy niks van ons gehoor het in die volgende 2 weke nie, ag jou aansoek onsuksesvol.
21d
8
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We are looking for legal debt collecting agents to start a.s.a.p.Minimum requirements are: • matric • clear credit and criminal record• minimum 6 months working experience in similar role• an excellent command of the English language, with a neutral accent• exceptional negotiation, persuasion and objection handling skills. We offer:R4 400 p.m plus commissionPlease upload your CV to the right of this ad. If you've had no response from us within the next 2 weeks, deem your application unsuccessful.
21d
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Our client in the Financial Industry is seeking a Customer Service Agent with a call-center background in client service and retention. This position will be based at their HQ in Sandton. SALARY: R18K per month cost-to-company. Duties:Manage a large number of incoming calls.Generate red alerts and escalation to management within a reasonable time frame.Building sustainable relationships and trust with customers through interactive communication.Obtain accurate valid and complete information by using the correct tools supplied.Meet customer team targets.Keep records of customer interactions, process customer complaints and file documents.Follow communication procedures, guidelines, and policies set by the Company.Handle customer complaints and provide appropriate solutions and alternatives within the time limits.Follow up and ensure the case is resolved within the time frame.Go the extra mile to engage with the customers to resolve their complaints.Requirements:Matric or higher tertiary qualificationMinimum 2 years in similar roleRead, Write and Speak EnglishProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skill and active listeningExcellent communication skillsKindly email your CV, together with copies of your ID, academic qualifications and Driver's License to jobs@careernet.co.zaOnly shortlisted Candidates will be contacted. Should you not hear from us within a period of 30-days from date of advertisement, please consider your application as unsuccessful.
21d
SavedSave
SUPPORT AGENT VACANCY: We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team. The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE: Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service to our clients. Support Agents are assigned a Network or Multiple Networks based on network size and complexity.
They are individually responsible andaccountable for the overall support management of their network/s. Support Agent Responsibilities includes: Using and maintaining various Software CMS programs
Calling stores to remotely troubleshoot
Communicating with on-site technicians to troubleshoot.
Adhering to the network budget for on-site technicians. Support Agents will be required to provide feedback on amounts spent per month on technicians. Support Agents will be required to provide feedback on stores with repeated calls and call-outs. Support Agents will be required to provide feedback and suggestions regarding "problem" stores. Support Agents will be required to keep network/s details up to date on the various software CMS programs, Asana, Freshdesk and Vodacom Spend Manager. Key Performance Indicators will be based on the Freshdesk ticketing system SLA and the maintenance of network details. The Company's SLA is currently in line with the Freshdesk ticketing system SLA. APPLICANT REQUIREMENTS: A Matriculant senior certificate (mandatory) Min. 2 years of work experience Computer literate (mandatory) Excellent telephone skills Well-spoken and well-written Systematic way of workingHigh level of efficiency Work well under pressure Capable of handling tasks without micro-management Ability to speak Zulu or Afrikaans is advantageous Call centre experience advantageous Experience with Freshdesk, Asana software is advantageous Email CV to: Hello@bbmdigital.co.zaWebsite: www.bbmdigital.co.za
24d
Call Centre Agent: Consultation and pre-sales.
We are currently hiring Native German speakers to join a company in CapeTown. The available vacancy is a work from home position.
THE OFFER:
Work from home
Internet cost contribution
Electricity cost contribution
German working hours
Salary: R25 000.00 per month plus benefits.
Start date: ASAP
REQUIREMENTS:
Native level fluency in the German language; Verbal & Written skills essential.
Permanent residence permit, General Work visa and South African ID holders only.
Flexibility to work required shifts.
Excellent customer service skills are essential. Experience in outbound sales calling and are familiar with providing telephonic consultations to interested parties.
Excellent Computer literacy & technical skills.
Knowledge & experience with MS Office and ERP (Enterprise Resourcing System).
No criminal record.
If interested in the position please kindly forward your CV to; paul@simglobalgroup.co.za
2d
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Key Requirements:· Must have at least 2 years of experience in a control room industry.· Previous experience and/or qualifications (PSIRA registration) in an emergency control room/call centre/monitoring/dispatch centre environment are essential.· Able to work 12 hours shifts.· Applicants will need to have excellent call etiquette andcommunication skillls, written & verbal.· Be effectively proficient when dealing with emergency situations.· Assertive and professional at all times.· High attention to detail, ability to work under pressure,problem-solving skills, and a strong sense of integrity and ethics.· Customer service skills· Computer literate and techno savvyThis role demands vigilance and a high level of attention to detail, your role is critical in ensuring timely and effective responses to incidents.Please do not apply for this vacancy if you do not have previous experience.If you meet the above criteria, please forward your CV to us.We look forward to hearing from you. Salary will be discussed at interview.Please send your CV through to recruitment@safecommunity.co.za
3mo
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