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Results for salary in Find Customer Serivce Jobs in Gauteng
1
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Customer Service Position to grow your career to new heights.
SUMMARY:
The Customer Service agent will assist in general customer communications.
JOB DESCRIPTION:
Position: Customer Service
Location: Randburg, Johannesburg area
Salary: R12,000pm plus benefits
Customer Service Position
We are an innovative company operating throughout South Africa. We pride ourselves on our ability to nurture young talent and create successful individuals. We are looking to employ someone with a winning attitude. No experience is needed as we offer Full Training.
We Offer
• R12,000 monthly salary
• Great Training
• Company Benefits
• Career Advancement
Requirements
• Have a friendly persona
• Good Communication skills
• Go getter attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Salary: R12000Job Reference #: service2124
15h
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Join our dynamic team as a Service Administrator and Office
Assistant. If you are passionate about process, accuracy, and excellent
communication, this role is perfect for you. As a key player in our successful security company, based in
Randburg, Gauteng, you will enjoy a permanent intermediate position with
exciting responsibilities, these include:·
direct reporting to the Managing Director and
Financial Director·
Front-line communication between clients and
Ringmaster Security·
Scheduling, documenting, and promptly attending
to service call-outs·
Ensuring accurate allocation and filing of job
cards·
Following up on incomplete or pending service
calls·
Submitting client quotes ·
Managing purchase orders (getting competitive
pricing from suppliers and preparing purchase orders accordingly)·
Managing and maintaining repairs. To be considered for this role, you must have:·
Matric or equivalent qualification ·
Valid driver's license with own transport·
Proficiency in MS Office (Word, Excel &
Outlook)·
Three years of relevant administration
experience ·
Strong written and interpersonal communication
skills ·
Organizational, dynamic, goal-driven, and
hands-on approach·
The ability to thrive under pressure and
collaborate as a team player.
We offer a competitive salary package aligned
with market standards. Don't miss this opportunity to contribute to our
company's success while growing your career. Apply now to become part of our
dedicated team!
13d
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We
are seeking experienced Debt Collections Agents to join our team, as a Debt
Collections Agent, you will be responsible for managing and collecting outstanding debts from our clients. Ideal candidates should have previous experience in bank and municipality debt collections.
**Responsibilities:**
· A minimum of
1 year working experience within an inbound / outbound debt collections
environment
· proven track
record,
Credit and clear criminal
recordGrade 12 qualifiedExcalibur 4 Strong communication skillsTarget drivenHigh level of integrityBasic / intermediate
computer skillsStrong work ethicSelf-motivatedAble to work under pressureNo absenteeism or misconduct
issues
Key Performance areas
To negotiate with arrears account customers to
maximise debt recovery and profitabilityEnsure that allocated debt collection targets
are achievedUse effective communication and negotiation to
ensure successful commitments to pay (PTP- Promise to pay)Follow up daily on progress of the PTP's and
the respective statuses to optimise debt collectionsBasic Salary PLUS excellent commission
structure
Should you meet the
abovementioned criteria and would like to apply for this position, please
forward and updated cv and motivational letter, indicating the position you are
applying for, to our HR Department via email : Queries@mkrsolutions.co.za
13d
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Our client in the Financial Industry is seeking a Customer Service Agent with a call-center background in client service and retention. This position will be based at their HQ in Sandton. SALARY: R18K per month cost-to-company. Duties:Manage a large number of incoming calls.Generate red alerts and escalation to management within a reasonable time frame.Building sustainable relationships and trust with customers through interactive communication.Obtain accurate valid and complete information by using the correct tools supplied.Meet customer team targets.Keep records of customer interactions, process customer complaints and file documents.Follow communication procedures, guidelines, and policies set by the Company.Handle customer complaints and provide appropriate solutions and alternatives within the time limits.Follow up and ensure the case is resolved within the time frame.Go the extra mile to engage with the customers to resolve their complaints.Requirements:Matric or higher tertiary qualificationMinimum 2 years in similar roleRead, Write and Speak EnglishProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skill and active listeningExcellent communication skillsKindly email your CV, together with copies of your ID, academic qualifications and Driver's License to jobs@careernet.co.zaOnly shortlisted Candidates will be contacted. Should you not hear from us within a period of 30-days from date of advertisement, please consider your application as unsuccessful.
21d
Ads in other locations
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
2d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
2d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
2d
1
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Hardware Counter Sales RepResponsibility:Hardware Counter Sales Rep. R10 000 CTC. Umhlanga. High energy, customer focused individual who works well as part of a team. Previous experience in a hardware or technical environment required. Able to engage customers and meet and exceed sales targets through effective communication. Process orders promptly and resolving customer enquiries. Well presented and proactive individual. No credit or criminal records. Able to work on a Saturday.
If you do not receive a response from us within two weeks of applying, please consider your application unsuccessful.Salary: R10 000 CTCConsultant Name: Nicki Bigham
2d
We are a small company in need of a friendly skilled person who can set up files for print and operate digital printers as well as assist all walk in customers.- needs to be friendly and willing to help walk in customers- will need to be happy to assist all round with answering phones and assisting with receptionPlease email cv to hello@silverbanana.co.zaSalary is R7500 per month
4d
We require a vibrant individual to assist with sublimation printing and branding duties at our store. The ideal candidate would have some design knowledge and experience with printing and sublimation. Candidate should live in the area. Will also be managing the store and assisting customers Experience with sublimation is essential Salary per month : 5000-7000
7d
2
Franchise dealership based in Northern Suburbs of Cape Town seeks an experienced service advisor coming from a franchise motor dealership service department such as Suzuki / VW / BMW etc.- Minimum 2 years working experience in the same position in the motor industry using software Evolve / Kerridge- Matric minimum qualification- Computer literacy to include Evolve / Kerridge / Drive / Keyloop etc.- Valid drivers license- Clear criminal and credit recordBasic salary between R15K and R18K + commission and company contributions to medical aid and provident fund.Mail application to cv@ikonconsulting.co.za and include all as required above. Only applicants who qualify as per the above requirements will be contacted to continue the recruitment process / responded to by e-mail. All other PI will be deleted as prescribed by the POPI ActVisit our website to see which other positions we have open in the motor industry.
10d
1
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New vacancies available Track solutions connect Job Description: AGENTS Job Description: Full-time Salary: basic + commission REQUIREMENTS: ●Matric (or equivalent) ●Call Centre Experience (Necessity) ●Computer Literate (2 years atleast working on a computer) ●Multilingual ( Include Afrikaans, Xhosa and English) ●Must be Fluent in English, ability to articulate andbubbly personality ●Clear Credit and Criminal Records ●Must be energetic and passionateESSENTIAL SKILLS:*Excellent customer service and communication skills.*Displaying empathy and embracing company values and customer charter.*Demonstrate a calm professional attitude.TO APPLY: Bryan (0733897832)Email C.V to: tracksol@tracksolutionsconnect.co.za
12d
Medical/GAP
Claims Assessor - Client Services & Client Services Administrator (I NBOUND Contact Centre)
Southern
Suburbs, Cape Town (Office based)
Salary Negotiable on
experience (R12K - R18 K CTC PM)
My client, a leading established Long-term
Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced
Medical/GAP Claims Assessor.
Fast paced, cutting edge – customer
centric environment – providing first line support to members re. Medical aid
and Individual Life Insurance queries.
Criteria:
Matric minimum + MS Office literate
Must have 2 years medical aid/insurance experience (Inbound Contact Centre) with Medical Aid claims processing and
administration experience. GAP Claims Assessing knowledge & experience (advantageous)
KPIs
As
Medical/GAP Claims Assessor - Dealing with Medical Gap products and communicating
with Medical Aid Schemes, Doctors & Hospitals.
To assess, verify and update all personal contact
information for clients including the Medical Aid details and latest
claim.Interacting with medical aids/ medical practitioners
regarding medical history and accounts required relevant to assessing the
claim. Arranging for priority claim investigations and
escalations. To assess the validity of the claim in accordance
with the terms and conditions of the client’s policy document and to make
the relevant claim notes on the system. Client Contact Centre Service Inbound Administrator Negotiable on experience (R12K - R15K CTC PM)
My client, a leading established Long-term Insurance Corporate
(Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound Administrator
Fast paced, cutting edge – customer centric environment – providing
first line support to members re. Medical aid and Individual Life Insurance
queries.
Criteria:Matric minimum + MS Office literate2 years
Medical aid/Insurance experience / Medical Aid Client Services in an
Inbound Contact Centre OR Medical Aid claims processing and administrationexperience And/ Or Individual Life Policy Admin. Knowledge andexp.GAP Claims Assessing knowledge & experience (advantageous)Excellent written
and verbal communication skills, accompanied with good negotiation skills
and effective in dealing with customers, meeting their expectations.
KPIsAs Client Contact Centre Service Consultant To be logged onto the ClientServices inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day - To strive to have
zero lost calls per day. • Answering the telephone within 2 rings and resolving the client/broker
query/request in a professional and timeous manner. • To respond to and resolve about 15 general/claim related correspondence
queries per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
14h
1
We are an online store based in Musgrave and are currently seeking a dynamic and proactive Customer Service Representative to join our team at our warehouse. The role involves handling customer service queries, managing social media interactions, promptly responding to calls and emails, and taking charge of any situations that may arise. We are looking for an individual who can oversee daily operations, demonstrate initiative, and uphold honesty and hard work.This unique position extends beyond the conventional customer service role, as it encompasses the vital responsibility of incorporating customer feedback into our operational processes. Working directly from our warehouse, you'll not only be the frontline of communication with our customers through various platforms but also be responsible for liaising with our packing staff to adjust and amend orders based on customer input. This role is as challenging as it is rewarding, requiring a candidate who thrives under pressure and can navigate the fast-paced environment of our operations. However, there is an opportunity for growth within our company, offering the chance to grow through the ranks by demonstrating dedication, skill, and a passion for excellence in customer service.Key Responsibilities:- Addressing customer service queries promptly and effectively- Managing and responding to social media queries professionally- Handling incoming calls and emails in a timely manner- Taking charge and resolving any issues that arise during operations- Process customer feedback meticulously and coordinate with the packing staff to adjust orders accordingly- Navigating daily challenges with a cool head and a problem-solving attitudeRequirements:- Strong initiative and ability to take control of stressful situations- Honesty, reliability, and a strong work ethic- Experience in a similar role is advantageous- Willingness to learn and be trained - Availability to work from Monday to Friday, 9:00 AM to 4:00 PM.Salary is negotiable based on experience. In this role, you will find a challenging yet rewarding environment where your efforts are recognized and rewarded with competitive compensation and opportunities for advancement.If you believe you have the qualities and skills required for this role, please submit your application along with a detailed resume to hebrahim722@gmail.com. We look forward to welcoming a new member to our team who shares our passion for exceptional customer service and operational excellence.
24d
1
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Key Responsibilities:-Respond professionally to clients via chat, email & phone queries. Skills, Knowledge, and Experience:-Ability to speak and communicate fluently in English & Dutch. Salary:-R30 000 Basic + Commission structure Location:-Cape Town City or Claremont (hybrid role) Industry:-Telecommunication To apply kindly send your updated CV to info@jai.co.za
1mo
1
Job descriptionLooking for a target driven and enthusiastic Salesman to join our office in Kuilsriver. The purpose of this position is to meet all sales targets and maintain great customer satisfaction at all times. The successful candidate would need to have good communication. This position reports to the Owner. Key Performance Indicators will include, but not limited to; • Manage customer/counter sales and ensure that optimal customer potential is achieved. • Achieve the sales target set • Plan, forecast and report on sales potentials by customers. • Report all customer information regarding delivery sales and account problems. • Achieve revenue targets and ensuring that new business is generated by growing customer base • Build and strengthen customer relationships. • Receive inbound customer sales inquiries • Provide quotations, product and service information • Provide support and pricing details in response to inbound enquiries • Assist Owner with daily running of business. Arrange deliveries ,collections and admin.Fast learner. Preference code 8 Drivers license. Sober Habits. Previous experience in Building/construction industry would be advantagesJob Type: Full-timeSalary: From R5000.00 per monthAbility to commute/relocate:CV can be send to rzhirerepairs@gmail.comI AM INTERESTED WILL NOT BE EXEPTED MUST SEND CV .Language:English / Afrikaans (Preferred)
24d
Call Centre Agent: Consultation and pre-sales.
We are currently hiring Native German speakers to join a company in CapeTown. The available vacancy is a work from home position.
THE OFFER:
Work from home
Internet cost contribution
Electricity cost contribution
German working hours
Salary: R25 000.00 per month plus benefits.
Start date: ASAP
REQUIREMENTS:
Native level fluency in the German language; Verbal & Written skills essential.
Permanent residence permit, General Work visa and South African ID holders only.
Flexibility to work required shifts.
Excellent customer service skills are essential. Experience in outbound sales calling and are familiar with providing telephonic consultations to interested parties.
Excellent Computer literacy & technical skills.
Knowledge & experience with MS Office and ERP (Enterprise Resourcing System).
No criminal record.
If interested in the position please kindly forward your CV to; paul@simglobalgroup.co.za
2d
SavedSave
Key Requirements:· Must have at least 2 years of experience in a control room industry.· Previous experience and/or qualifications (PSIRA registration) in an emergency control room/call centre/monitoring/dispatch centre environment are essential.· Able to work 12 hours shifts.· Applicants will need to have excellent call etiquette andcommunication skillls, written & verbal.· Be effectively proficient when dealing with emergency situations.· Assertive and professional at all times.· High attention to detail, ability to work under pressure,problem-solving skills, and a strong sense of integrity and ethics.· Customer service skills· Computer literate and techno savvyThis role demands vigilance and a high level of attention to detail, your role is critical in ensuring timely and effective responses to incidents.Please do not apply for this vacancy if you do not have previous experience.If you meet the above criteria, please forward your CV to us.We look forward to hearing from you. Salary will be discussed at interview.Please send your CV through to recruitment@safecommunity.co.za
3mo
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