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Results for administrator in Find Customer Serivce Jobs in Gauteng
APPLY HERE : https://forms.gle/C3TtyyJpuoERtaxD6We are looking for positive and enthusiastic customer service representatives to work for our clients. In this role you will be the first point of contact for customers, while also building and nurturing relationships.Expectations & Responsibilities:- Send a daily report about various tasks.- Manages inbound and outbound calls.- Respond to customer questions via email and live chat.- Follow communication “scripts” when handling different topics.- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.- Updating processes and other general administrative tasksRequirements (these will help you go really far):- Knowledge of applications & search engines like (this is advantageous): Google, IE, Bing, Microsoft Applications, Google Applications- Able to use communication platforms like Skype, WhatsApp, Telegram, Slack, Hangouts, FB messenger- Able to build rapport with clients and potential customers- Excellent English verbal and written communication skills- Self-motivated and eager to take on any challenge thrown your way- Ability to work in a fast-paced, challenging environment- Energetic with a positive and friendly attitude
1d
1
Bayteck, a National Company requires a Key Accounts Administrator
person at its branch in Midrand, Gauteng who will be responsible
for all the administration of the Key Account Clients at the branch.
Requirements are:
Minimum
of 1 years’ experience working on PastelEfficiency
in office administration.Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.All
the switchboard / reception functions and duties but will also include
other proportionate duties such as certain sales and certain debtors’
functions. Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous. Position
will entail dealing with Key Account customers, handling all the sales
related thereto as well as controlling each such client’s debtors’ book in
the required age brackets.Ability
to multi-task and manages time effectively and adapt quickly to changing
priorities. Must
be able to work under pressure.Effective
team working skills.Excellent
Communication Skills Bilingual
(Afrikaans and English)Precise
attention to detailMust
have telephone etiquette.Self-MotivatedWell
Organised
Send CV to pagejl@bayteck.co.za and hr@bayteck.co.za with "MID-Admin” as reference.
1d
Bayteck, a National Company requires a Key Accounts Administrator
person at its branch in Midrand, Gauteng who will be responsible
for all the administration of the Key Account Clients at the branch.
Requirements are:
Minimum
of 1 years’ experience working on PastelEfficiency
in office administration.Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.All
the switchboard / reception functions and duties but will also include
other proportionate duties such as certain sales and certain debtors’
functions. Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous. Position
will entail dealing with Key Account customers, handling all the sales
related thereto as well as controlling each such client’s debtors’ book in
the required age brackets.Ability
to multi-task and manages time effectively and adapt quickly to changing
priorities. Must
be able to work under pressure.Effective
team working skills.Excellent
Communication Skills Bilingual
(Afrikaans and English)Precise
attention to detailMust
have telephone etiquette.Self-MotivatedWell
Organised
Send CV to pagejl@bayteck.co.za with "MID-Admin” as reference.
4d
1
Bayteck, a National Company requires the services
of a Junior Operations Supervisor to be based at its branch in Midrand,
Gauteng.
Requirements are:
• Minimum Matric
• Associated further qualifications would be
beneficial.
• Must have a sound grasp and understanding of
financials, budgets, profit margins, etc.
• Must have own reliable transport with valid
driver’s license.
• Previous experience in Risk Management, HSE, and
Sheq departments and sectors will be advantageous.
• Must have experience in Fire Fighting Equipment,
Fire Detection, and Sprinkler Systems.
• Minimum 3 years experience in a supervisor or
management role dealing with at least 20 staff.
• Be able to do distribution and route planning to
ensure that Technical staff achieves the requirements of their daily target.
• Oversee both the SAQCC Fire Technicians and assistants
as well as the warehouse and warehouse/stores staff.
• Do daily productivity analysis and supply
feedback reports to management.
• Good communication skills
• Enthusiasm, reliability, and ability to
multi-task
• Good human relations and leadership qualities
• Strong administrative skills.
Send CV to pagewalter@bayteck.co.za and hr@bayteck.co.za with "MID OPS" as a reference.
8d
Successful company seeks the assistance of a Jnr Underwriter/ Claims Administrator with Short-term insurance (personal lines) experience. Commercial exp. is highly beneficial. Requirements: Matric, RE5 (working towards will be considered), FAIS Credits - 150, Own car, Computer literate and professional Duties: Administration of and amendments to policies. Strong customer service to liaise with clients, insurers and service providers. Strong knowledge of how to retrieve, read and understand policy schedules. Compiling quote comparisons and sorting out and assisting with claims. All related admin. and computer work.Apply:Forward CV to: wilenti@hotmail.com
2mo
Ads in other locations
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
14d
1
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
14d
2
We are a food distribution company in Montague Gardens and are looking for a self-motivated individual to join our team, to capture and invoice sales.The role requires experience in Sage Pastel, or similar accounting package. We also require matric minimum with sufficient, relevant work experience, but a tertiary qualification is advantageous.This is a sometimes fast-paced, team environment, so it is essential to be able to work as part of a team.Please send through your CV if you think you are suitable for the role, to: applications@dingho.co.zaOnly short-listed candidates to be contacted.
21h
Travel & Tours firm seeks a bilingual receptionist / secretary..Duties include:Switchboard and Reception Dictaphone typingGeneral administrative dutiesRequirements:BilingualComputer Literacy (word and outlook)Reasonable typing speedWorking hours: 08h00 - 16h30 Salary: R8 500-R9 000 per monthThe duties are as follows: The bulk of your duties will be to answer the switchboard and forward all calls accordingly.Take proper messages and email to relevant staff members Great all guests in a professional manner and see to their needs Order stationery and call for any maintenance and repairs issue eg. Telkom, Eskom etc Assist with admin duties for various business areas and any other relevant duties that arerequired from time to time.Candidate Requirements A Matric certificate Proficient in MS Word, Powerpoint, Excel and Outlook Well spoken and fluent in English and preferably be able to speak Afrikaans and Zulu as well As you will be the first point of call for our clients you must also be well groomed at alltimes Must be in by 8:45am everyday and leave after 5:00pm every dayLooking for a well spoken individualComputer knowledgePatient and kind personalityBasic admin skillsWell presented manner and natureGood communication skillsPlease attach CV to the Email (infoenetoffice@consultant.com)and send WhatsApp 27730968584
1d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
14d
1
At xneelo, we see ourselves as business enablers, dedicated to stimulating the economy by helping the business mass market to interact and transact online. We believe that a strong commitment to service excellence is crucial in achieving our mission
We embrace a hybrid working model, affording you the flexibility to contribute from a location that best aligns with the demands of your role. For those in proximity to our offices and/or other team members, regular gatherings foster an environment of collaborative learning and mutual mentorship among team members.
In this fast-paced and rewarding role, you'll be the driving force behind ensuring that each customer's query is resolved to the highest quality. Whether it's domain names, ordering, customer accounts, or billing administration, you'll engage with customers through chat, telephone, or email, leaving them satisfied with the assistance they receive.
As a member of our self-organising team, you'll thrive in a collaborative and autonomous environment that prioritises quality. Our flat organisational structure encourages career growth, supported by a culture of mentorship and coaching. You'll receive comprehensive onboarding and structured training to ensure you're fully equipped for success.
Connectivity is critical! A stable fibre internet connection is a requirement for the role, with a minimum 20/20 speed. Sufficient backup power to sustain working during either fibre or power outages is also necessary. It’s worth noting that we offer a connectivity allowance to enable working remotely.
Daily responsibilities would include:
Providing efficient support and recommendations to customers regarding web hosting and billing-related queries to enhance their overall experience;Collaborating with the team to optimise processes and creatively solve problems;Observing and enhancing the tools necessary for the efficient execution of your responsibilities;Providing mentorship and coaching to fellow team members, contributing to their growth;Taking ownership as a key stakeholder for the Customer Support Team, ensuring alignment and excellence;Skillfully troubleshooting a variety of web hosting functionalities, including websites, email, and DNS;Empowering customers by educating them on utilising our self-help guides efficiently.
The ideal candidate:
Demonstrates a passionate belief in the value of Customer Service to the business through principles and past actions/achievements;Communicates with insight and understanding, concisely and clearly;Is consistently patient, empathetic, amicable and responsive in dealing with all people;Demonstrates consistent administrative efficiency and accuracy; andIs tenacious in pursuing constructive relationship outcomes.
Demonstrates a high level of proficiency in:
Communication: Written and spoken English;Listening and comprehension;Convey understanding of concepts, principles and procedures;Administrative skills, attention to detail and troubleshooting;Problem-so
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6d
Client
Contact Centre Services & Medical/GAP Claims Assessor x 3
CPT/Southern Suburbs (Office
based during the probation period)
Salary Negotiable
on experience (R12K - R18 K CTC PM)
My
client, a leading established Long-term Insurance Corporate (Medical/Individual
Life Insurance) are looking for an experienced Client Contact Centre Service
Inbound Administrator & A Medical/GAP Claims Assessor.
Fast
paced, cutting edge – customer centric environment – providing first line support
to members re. Medical aid and Individual Life Insurance queries.
Criteria:
·
Matric minimum + MS Office literate
·
2 years exp. In Medical Aid Client
Services – Inbound Contact Centre OR Medical Aid claims processing and
administration experience
And/ Or Individual Life Policy Admin. Knowledge and
exp.
·
GAP
Claims Assessing knowledge & experience
(advantageous)
·
Excellent written
and verbal communication skills, accompanied with good negotiation skills and
effective in dealing with customers, meeting their expectations.
KPIs
As Medical/GAP
Claims Assessor
•
To
assess, verify and update all personal contact information for clients
including the Medical Aid details and latest claim.
•
Interacting
with medical aids/ medical practitioners regarding medical history and accounts
required relevant to assessing the claim. Arranging for priority claim
investigations and escalations.
•
To
assess the validity of the claim in accordance with the terms and conditions of
the client’s policy document and to make the relevant claim notes on the
system.
As Client Contact Centre Service
Consultant
To be
logged onto the Client Services inbound telephone queue and web touchpoint
•
Resolve
a minimum of 30 telephone calls per day - To strive to have zero lost calls per
day.
•
Answering
the telephone within 2 rings and resolving the client/broker query/request in a
professional and timeous manner.
•
To
respond to and resolve about 15 general/claim related correspondence queries
per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
11d
Office Administrator - stock / operations (Brackenfell)Energetic, devoted and positive attitude to function in a Technical engineering environment.Position Responsibilities & Requirements:Correspondence with clients and service providers.Fluent verbal and written communication in Afrikaans will be advantageous.Packaging and courier of products per Courier service providerInvolvement and planning of weekly scheduled orders.Stock control and managing.Mon - Friday 8am - 5pmSkills & Requirements:Matric completed.Computer Lit. MS OfficeExperience with Pastel Accounting would be advantageous but not a requirement.Valid driver's license and own reliable transport.Neat & professional presentable individual.Fluent communication (verbal & written) in Afrikaans.Based in the Norther Suburbs (Brackenfell) and surroundings area.Please submit your updated CV with a recent self-portrait photo to recruitmentct@uphando.co.za#officejobs #brackenfelljobs #administration #pastel #experience #permanent #employment #mechanical
4h
1
Mehlwana Building Supplies is looking for an enthusiastic and motivated individual to work in a high pace environment with a professional disposition to join our winning team as a Administrative Clerk to perform clerical, record keeping and customer service tasks to assist with the smooth operation of the hardware. QUALIFICATIONS ▪︎ Grade 12▪︎ University qualifications (added advantage)▪︎ Driving licenseDUTIES▪︎ Answering customer questions, providing information, taking and processing orders and addressing complaints▪︎ Answering phone calls and calling customers and suppliers to follow up on appointments and deliveries▪︎ Transferring data from paper formats into computer files or database systems▪︎ Keeping detailed records of work▪︎ Working between an office and hardware/warehouse.SKILLS - Knowledge of building and construction- Able to use your initiative patience and the ability to re main calm in stressful situations- Maths knowledge and analytical thinking skills- Good communication skills both written and verbal - Computer literate (MS Word, MsExcel, PowerPoint and Outlook)- Can work long hours ( including public holidays)Send your CV to mehlwanabuildingsupplies@gmail.com (note : we do not accept CVs on site) only emailed CV will be considered.
15d
1
We are looking for an energetic motivated receptionist to join our team.The right candidate will have a passion for animals and outstanding people skills, able to provide excellent customer care and meticulous administrative work.The applicant will live in the immediate vicinity (7441), have a valid drivers licence and their own car, no criminal record, be reliable, punctual, presentable, well spoken (English) and computer literate, able to do cash ups and work with a POS. Minimum requirement Matric.Previous experience in the Veterinary Industry a definite advantage but not a prerequisite.Working hours are either 7:30am until 1pm or 1pm until 7pm plus every 2nd Saturday 9am-1pm at reception. Remuneration according to experience. Applications to include covering motivational letter, recent photo, CV and references for previous jobs as well as salary expectations. Email drmorgan@brizavet.co.za
18d
We are in search of an experienced Workshop Foreman with at least 10 years working experience. Must be able to delegate and supervise a large staff compliment and be able to manage a busy workload to meet all the necessary deadlines. Available immediately. Email your CV to administrator@alfabodyworks.co.za
1mo
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