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We are
seeking a proficient Debt Review Administrator to join our team. The ideal
candidate must have experience in debt review administration, particularly in
handling legal processes (filing of NCT Apps & Magistrate Apps), Capturing
& chasing of COB’s, and providing exceptional client services. If you have
a knack for negotiations, excellent client relations services, possess
excellent communication skills, and thrive in a regulated environment, we want
to hear from you.
Responsibilities:
Process
legal administration related to debt review efficiently and accurately.
Provide
outstanding client services, ensuring clear, respectful, and persuasive
communication via telephone and written correspondence.
Utilize
negotiation skills to reach favorable outcomes for both clients and the
company.
Demonstrate
proficiency in operating computer systems and peripherals at acceptable speeds.
Undertake
additional duties as required beyond the scope of the job.
Maintain
accurate records and systems, ensuring precision and attention to detail.
Display
numeracy and literacy skills to prevent errors in tasks.
Experience
Required:
Previous
experience in debt review administration is essential.
Prior
customer service experience is highly desirable.
Familiarity
with working in a regulated environment is preferred.
Matric
Behavioral
Traits Required:
Exhibit a
high degree of patience and assertiveness with excellent rapport-building
skills.
Actively
participate in team activities, contributing positively to team dynamics.
Take pride
in work and demonstrate a commitment to quality assurance, setting an example
for others.
Maintain
effective time management skills to meet deadlines efficiently.
Possess a
positive attitude.
Display
effective emotional intelligence (EQ) in dealing with various situations.
Be a
flexible team player who is self-motivated and adaptable to changing
circumstances.
If you meet
these qualifications and are ready to contribute to a dynamic team environment,
please submit your resume and cover letter to info@debthelper.co.za / bongo@debthelper.co.za
We look forward to welcoming the newest member of our
team!
16d
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