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ENVIRONMENT:A dynamic skin care company is seeking a skilled Senior IT Technician to join their IT team, providing high-level technical support across the business. The role involves resolving hardware, software, and network issues within a 48-hour turnaround, performing root cause analysis during troubleshooting, and supporting enterprise-level applications and systems, including Power Apps, O365, Azure, and the onsite server environment. DUTIES:Provide advanced technical support for hardware, software, and network related tickets within a 48-hour closure time.Perform root cause analysis when troubleshooting.Support enterprise-level applications and systems i.e. Power Apps, O365, Azure, onsite server environment.Daily server checks by means of RMM software to ensure all systems are running optimally.Follow up with suppliers on tickets and faults logged with their service desks.Maintain and administer server storage solutions and network devices.Ensure the security and integrity of the companys IT infrastructure.Perform regular system updates, patches, and backups.Monitor and respond to security incidents and threats.Implement and enforce IT policies and procedures.Maintaining the PABX, adding cordless and desk phones.Assist employees with IT-related tickets and provide end user education on current and new technologies.Assist with developing and maintaining documentation for IT internal procedures and user guides.Ensure all IT related issues raised by employees are logged before attending to the issue.Maintain 98% company SLA on critical or downtime tickets.Assist with network planning and keeping LAN / WAN documentation up to date.Assist with the evaluation and recommendation of new hardware and software solutions.Assist with the development of their Microsoft eco system, both onsite and cloud. REQUIREMENTS:Qualifications & Experience Degree in Information systems or Diploma in related I.T field orMicrosoft Certified: Azure Administrator Associate combined withMicrosoft Certified: Windows Server Hybrid Administrator orMicrosoft 365 Certified: Enterprise Administrator ExpertIT Support / TCP IP Knowledge / Technical understanding of IT network infrastructures4-6 Years experience in similar, senior rolePreferred experience with hypervisors, servers, managed switches, firewallsDesktop support, 0365 Administration ATTRIBUTES:Punctualintegrity and shows interest and enthusiasm towards workCo-operates with staff at all levels within the companyDependableShows initiativeAttention to detail and accuracyAbility to follow proceduresWork within a team https://www.executiveplacements.com/Jobs/S/Senior-IT-Technician-CPT-1247463-Job-Search-12-19-2025-02-00-15-AM.asp?sid=gumtree

23d

Executive Placements

Bo-Kaap

R 2,450

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The Yealink W73P is a high-performance SIP cordless phone system designed for small and medium-sized businesses, offering excellent mobility and flexibility. It consists of a W70B DECT base station and a W73H cordless handset. Key Specifications: General: * DECT Standards: CAT-iq2.0 * Frequency Bands: * 1880 - 1900 MHz (Europe) * 1920 - 1930 MHz (US) * DECT Range (in ideal conditions): * Indoor: Up to 50 meters * Outdoor: Up to 300 meters * Handsets Supported: Up to 10 Yealink W73H handsets per base station * SIP Accounts Supported: Up to 10 * Simultaneous Calls: Up to 20 per base station (up to 2 per handset) * Repeaters: Supports up to 5 repeaters (RT20U) or 6 repeaters (RT30) per base station for extended coverage. Handset (W73H): * Display: 1.8" 128 x 160-pixel TFT color screen with intuitive user interface * Keypad: Backlit keypad with 25 keys, including navigation keys, softkeys, function keys, and shortcut keys. * Audio Features: * HD voice * Full-duplex speakerphone * Hearing Aid Compatibility (HAC) compliant * FNR (Flexible Noise Reduction) / Noise Cancellation * Wideband codec: Opus, AMR-WB (optional), G.722 * Narrowband codec: PCMU, PCMA, G.726, G.729, G.729A, iLBC * Receiver and ringer volume control * 9 ringer melodies * Acoustic warning for low battery * Talk Time (in ideal conditions): Up to 35 hours * Standby Time (in ideal conditions): Up to 400 hours * Battery: 1010 mAh Lithium-ion * Headset Jack: 3.5 mm * Size: 144.5 mm x 48 mm x 21 mm * Weight: 112g Base Station (W70B): * Ethernet Port: 1 x RJ45 10/100M * Power over Ethernet (PoE): IEEE 802.3af, class 1 * Power Adapter: AC 100-240V Input, DC 5V/0.6A Output * Three LED indicators * Size: 130mm x 100mm x 25.1mm * Desktop or wall mountable Phone Features: * Up to 2 simultaneous calls per handset * Call hold, call transfer, 3-way conference * Caller ID with name and number * Anonymous call, anonymous call rejection * Call forward (always/busy/no answer) * Speed dial, voicemail, redial * Message Waiting Indication (MWI) * Music on hold (server-based) * Local phonebook for up to 1000 entries (stored in the base) * Remote phonebook/LDAP/XML phonebook * Call history (100 entries per handset) * Direct IP call without SIP proxy * Keypad lock, emergency call User Interface Features: * 1.8" color screen with intuitive UI * Notification Light for voicemail and missed calls * Multilingual user interface * Date & time display * Screen saver Network and Security: * SIP v1 (RFC2543), v2 (RFC3261) * SNTP/NTP * VLAN (802.1Q and 802.1P) * 802.1x, LLDP * STUN Client (NAT Traversal) * UDP/TCP/TLS * IP assignment: Static/DHCP * Support outbound proxy server backup * Open VPN * TLS and SRTP security encryption * HTTPS (server/client) * Digest authentication * Secure configuration file via AES encryption Other Features: * Energy-saving ECO mode/ECO Mode+ * Quick charging: 10-min charge time for 2-hour talk time * Firmware upgrade Over-The-Air (OTA) * Compatible with Yealink W70B base station and W90 Multi-Cell system * Efficient provisioning and mass deployment via Yealink RPS and Boot mechanism The Yealink W73P is designed to provide a stable and high-quality wireless communication experience, suitable for various business environments such as offices, retail spaces, factories, warehouses, and hotels. It offers a balance of features, performance, and ease of use.

9mo