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Results for it technician jobs in IT & Tech Jobs in Western Cape
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Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
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Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a Senior IT Design & Commissioning Technician to work on IP Network Equipment such as Cisco & Huawei networks, Fire Detection, CCTV, Access Control and other IT and Security related systems. We operate in the middle to high-end of this specific market segment and are well established within the industry.
Minimum of 5 years relevant experience is a definite pre-requisite.
IT Diploma or higher Certificate in PC & Server Engineering
A+ N+
Cisco & Huawei Certification will be an advantage
Training certificates to also work on Fire Detection, Access Control & CCTV Systems will also be an advantage.
If you are looking for a new exciting career opportunity, please send your recently updated detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Responsibility:In return for your commitment and dedication we offer:
• 13th cheque
• Performance Incentives
•. External Product Specific Training opportunities
• Company Cell Phone & Laptop
• Vehcile Allowance with petrol
• Pension & disability Fund benefits
• Market related Salary
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please note: That should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
PLEASE ONLY send your CV if:
You have a South African ID Document – we do not employ foreign nationals
You currently live in the Cape Town area
You do not have a criminal record
You are seeking longterm employment
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: CommissioningTech
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Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.
Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Companys Packaging.
You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies
Responsibilities but limited to:
• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests Qualification Experience:
• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business
Salary: Market Related
Working Hours: Monday to Friday - 08:00am to 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applicat...Job Reference #: 202632
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We are looking for a Front End Developer to join our team of coding pros. We’re looking for someone who loves creating websites and web interfaces that people engage with, someone who has an eye for detail and is passionate about emerging front-end technologies.
Requirements
Essential:
Minimum 3 years of Front End Web Development experienceExperience in slicing PSD (and related designs files) to cross-browser, responsive, pixel perfect websitesHTML5, CSS3, SASS knowledge and experienceExperience in writing custom JavaScript pluginsJavascript MVC framework experience with at least one of the following:AngularReactVueJS
Advantageous:
PHP knowledgeWordpress experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI0MTUxODQ/c291cmNlPWd1bXRyZWU=&jid=377171&xid=132415184
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We are looking for a PHP Back-End Genius to join our team of coding professionals who have the passion, experience and skills to create custom, complex and automated database-driven web apps, websites and systems.
Requirements
Minimum 3 years of back end web development experienceExcellent PHP and object-oriented coding knowledge and experienceExperience with one or more MVC PHP frameworks, (Laravel, Code Igniter, etc…)Solid understanding of MySQL, relational database design and writing complex SQL queriesExperience with HTML5, CSS3, SASS (beneficial)Experience with Javascript and JQuery (beneficial)Working with GIT / SVN repos
Advantageous:
Experience in slicing PSD to cross-browser, responsive, pixel perfect websitesJavascript MVC framework experienceWordpress experience
Duties
Create custom, complex and automated database-driven web apps, websites and systemsWorking with national and international clients, you will constantly be exposed to new projects, technologies and brands, all within a creative atmosphere
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAwMDkzMDUwP3NvdXJjZT1ndW10cmVl&jid=377169&xid=4100093050
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DUTIES:
Ensure all bookkeeping tasks are completed to exacting standards and within established deadlinesPrep for Audits, processing of General and Audit JournalsReconciliation of Income statement and Balance sheet Accounts – Feb 23Stock reconciliation and recreationMarch to June Income Statement 2023 reconciliation and finalizationMarch to June Balance Sheet reconciliation
EXPERIENCE REQUIRED:
Minimum of 5 years of relevant experience in financial control, accounting, or bookkeepingComprehensive understanding of financial principles, practices, and regulationsA keen eye for detail and a commitment to maintaining accurate financial recordsAdvanced knowledge of Microsoft Office and Pastel Evolution is mandatory
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83Nzc4MjU2NDY/c291cmNlPWd1bXRyZWU=&jid=1690581&xid=777825646
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Job Duties • To answer incoming calls after no more than three rings, to direct calls correctly to staff, and to convey accurately detailed messages via email to unavailable staff. Messages must be taken for staff who are busy on their telephones unless a customer insists on holding for that person.• To politely receive visitors, be they customers or suppliers, to the company and to ensure that they are attended to promptly. • To interact with staff respectfully and professionally. To obtain outgoing cell phone and national telephone numbers for staff. • Please treat all calls respectful and with urgency.• To maintain and uphold a smart, unrevealing, appropriate and corporate dress code.• To received courier parcels and distribute as required.• Answer, screen, and forward incoming phone calls.• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)• Provide basic and accurate information in-person and via phone/email.• Receive, sort, and distribute daily mail/deliveries.• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, maintaining a monthly attendance register)• Update calendars and schedule meetings.• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzkyNDE2ODk4P3NvdXJjZT1ndW10cmVl&jid=1289296&xid=2392416898
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Our client in the Technology Industry based in based in Cape Town is currently looking to employ a Business Development Manager.
An awesome career opportunity awaits.
Requirements:
Five years minimum previous work history in similar environment.Must have an already established network.Probing and analytical approach.Strong client-allied approach.Excellent oral, written and presentation communication.Own vehicle essential.In depth understanding of ICT products.
Responsibilities:
Research and identify new business opportunities – including new markets, growth areas and trends.Seek out the appropriate contact within organisations.Generate leads and cold call prospective clients.Meet with clients face to face.Foster and develop relationships with clients.Understand the needs of clients and be able to respond effectively to meet these requirements.Preparation of quotes and proposals.Ensure proposals are managed in terms of accuracy and completed within SLA.Achieve set financial targets.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTk0NDU3MjUwP3NvdXJjZT1ndW10cmVl&jid=1474010&xid=3994457250
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Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of busi
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004448/H&source=gumtree
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Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of busi
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004623/JH&source=gumtree
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Our client in the Bellville are is looking for a highly skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004567/N&source=gumtree
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Our client based in Bellville is seeking a skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004570/H&source=gumtree
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About
Us:
Visulink IT Solutions CC is a leading office automation company dedicated to
providing cutting-edge solutions to our clients. We are committed to delivering
excellence in service and technology, and we are seeking a talented Technical
Manager to join our team.
Position
Summary:
The Technical Manager will be responsible for managing the technical team,
ensuring the highest standards of service delivery, and maintaining a strong
customer focus. The ideal candidate will have a strong technical background,
excellent leadership skills, and a passion for delivering exceptional customer
service.
Key
Responsibilities:
Managing the Technical Team by being the point of
contact between the team and the Managing Director of the company. Coordinating technical staff by enforcing company
systems, policies, procedures, and productivity standards and disciplining
staff where appropriate.Ensuring that every technician is presentable and has
all the tools and documentation needed when going out to customers.Actively monitoring the messages on the technical group
to ensure smooth flow of work throughout the day.Handling any challenges technicians are facing in the
field promptly and reporting any unsolved problems to the Managing
Director urgently.Performing any other duties as required by management from time to time.Qualifications:Bachelor's degree in a relevant field (preferred)Proven experience in a technical management roleStrong leadership and communication skillsExcellent problem-solving abilitiesAbility to work under pressure and meet deadlinesKnowledge of office automation systems (preferred)
Benefits:Competitive market-related salary based on experienceProfessional development opportunities
If
you are a motivated and talented individual with a passion for technology and
customer service, we want to hear from you! Please submit your resume and cover
letter to finance@vlink.co.za with the
subject line "Senior Technical Manager Application."
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This is a full-time on-site role which will be based in Durbanville, Cape Town is for a junior administrative role who will be trained in systems design and support in Teamcenter. The duties will be managing and supporting the implementation of Teamcenter software, ensuring its optimal performance and functionality. The role includes tasks such as user management and support, database administration and troubleshooting.Key responsibilities include but are not limited toSystem AdministrationUser SupportDocumentation of configurations, processes, and user guidesContinuous learningQualificationsExperience in software administration and support1 - 2 Years of industry experienceStrong problem-solving and troubleshooting skillsExcellent communication and interpersonal skillsAbility to work independently and as part of a teamAttention to detail and strong organizational skill
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A leading Managed IT Services Provider is looking for a ‘’IT Service Agent’’ to join their team on a full-time permanent basis in Bellville, Cape Town.About the role:The primary role of the IT Service Agent (T1) is responsible for providing technical support and assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action, monitor issues from start to resolution and deal with escalations when required.Requirements:• Matric or NQF equivalent• A+ and N+ or equivalent• Microsoft MCSA or MCSE• Experience in Microsoft 365 and Azure environments• Certification or Degree in IT advantageous• Experience working with ITIL and COBIT5 frameworks (certification will be advantageous)• Practical service delivery experience in the Information Technology industry; as an IT support, field support or desktop support technician• Experience with: general IT equipment Desktops, hardware/software, Applications Switches, routers, Microsoft Servers, server literacyResponsibilities:• Compliance with the Ticket Lifecycle Management:• Respond to logged tickets, and log ticket if no ticket exists• Ensure tickets are classified & prioritized accurately• Ensure time entries are captured accurately, consistently, and timeously• Provides regular and timely updates to all parties (internal and external) on incident statuses• Ensure quality communication and that updates and resolutions meet stakeholder requirements• Field Support:• Compliance with customer rules, processes and procedures while attending to work at customer offices• Compliance with Onsite Statement of Work (SoW)• Escalations:• Quickly and accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response• Notify relevant stakeholders• Communicate updates consistently and regularly (for Major incidents, updates should be at least hourly)• Provide root cause analysis for major incident in the form of a Major Incident Report• IT Information Library (ITIL) and IT Service Management (ITSM):• Risk Management: Identify, log, and communicate risks. Collaborate with stakeholders to develop mitigation strategies• Knowledge Management: Document changes in the environment within the knowledge management systems. Ensure diagrams, passwords, vendor info etc are kept up to dateApplying for this position:Only open to South African citizens.If you are interested in this great career opportunity, please send your CV with position title as reference to: careers@hrtalentpartner.co.za
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IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
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We are an IT Company looking for a Permanent Network Cabling Technician who will be Installing Cameras, Voice and Data network Points.Please note a Drivers Licence is a must.Please sent your CV to chirashi@innovateit.co.zaOnly Serious candidates with above Credentials.
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The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+ or equivalent Microsoft Associate level certification Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 / Azure Certification CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on email and internet connectivity fundamentals Software, network troubleshooting and client communication skills Experience within a helpdesk environment Experience working within Windows, OS X and basic Linux desktop environmentsExperience configuring FTTH routers Advantageous Experience with routers - Mikrotik,Cisco Personal competencies Exceptional communication skills- English & Afrikaans Problem-solver Self-starter and being able to take accountability Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.
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Junior Wireless Telecoms Technician Required...Two Positions available in Somerset-West.Two positions available in Swellendam.Positions are for permanent employment. 1 Year minimum experience in the Wireless industry desirable but applicants without experience will also be considered based on meeting the below minimum required skills.Responsibilities and Required Skills...* Drivers license compulsory.* Ability to work at heights.* Working at heights certification desirable.* Medically clear. No health issues.* Skilled at working with hand tools and power tools.* Basic computer literacy* Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops)Applications must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.zaApplications without a CV, required skills, will not be considered.
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