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System and Operational Project Support Lead at Sasfin Bank job in Sandown, Gauteng | CareerJunction × Location In All Categories Share This Job System and Operational Project Support Lead at Sasfin Bank Sasfin Business Banking Undisclosed Permanent Specialist position Sandown, Gauteng Posted 04 Sep 2023 by Sasfin Business Banking Expires in 30 days Job 2535530 - Ref SOPS - SSW Save Apply Now About the position MAIN PURPOSE OF THE JOB To support the Business Programme Manager in ensuring that our internal systems and associated processes run smoothly, required data quality standards are maintained and that the key development/project work taking place can be completed with minimal interruption to daily operations. The role also requires assistance with user and client queries and general support to members of the team. KEY AREAS OF RESPONSIBILITY/ DESCRIPTION OF TASKS Responsible for updating and fixing of data in the primary CRM system (Microsoft Dynamics). Assist with monitoring and management of data quality across various business systems.- Actively take part in application problem resolution; determine and clearly define problems and assist with system/data enhancements. Provide technical assistance to users; communicate with users (if applicable) and other technical staff to determine resolve problems timeously. Back-up as client support when key staff are not available. Respond to user / client requests in a friendly, cooperative manner; provide superior customer service and strive to improve and enhance the teams support functions. Makes recommendations for future hardware and software additions or enhancements. Work with team members and business users to define and re-design business processes and identify corresponding solution requirements. Define user requirements, create use cases and document user requirement specifications. Document presentations, functional specifications, training material and reports. Actively seek ways to apply technologies to business processes through a conceptual understanding of technology and strong business insight. Actively participate in issue resolution and escalation. Provide and assist with user training, adoption, and change management across the business. Assist with basic testing (functional and user acceptance) for projects, enhancements, and system upgrades. Perform other duties as required SKILLS/PERSONAL ATTIBUTES REQUIRED 5 years experience in an operational support environment. 1 - 2 years administrative/financial services experience. Experience in the Forex industry will be advantageous. Comprehensive knowledge of Microsoft Dynamics. Understanding of system integration and system architecture. Experience in creating business processes. Experience in working with different stakeholders (IT, business, clients, and vendors) Experience building reports from complex data will be beneficial. Awareness of basic database structures. Good PC skills, especially in Microsoft Excel. Experience in pre
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI2NzA0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1702707&xid=2201_267041
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A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
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