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Digital Operations Manager (JB3536) Durban Market Related/ Negotiable/Competitive The Digital Operations Manager is a key role responsible for overseeing and optimizing the operational processes within a digital-focused organization. This role involves managing various digital initiatives, projects, and teams to ensure efficient and effective execution of digital strategies. The Digital Operations Manager will collaborate closely with cross-functional teams to enhance digital processes, monitor performance metrics, and drive continuous improvement. Qualifications: Bachelors degree in business administration, digital marketing, information technology, or a related field. Masters degree is a plus. Proven experience in digital operations, project management, or a related role. Strong understanding of digital technologies, tools, and trends. Excellent leadership and team management skills. Exceptional problem-solving and analytical abilities. Effective communication and interpersonal skills. Project management certification (PMP, Agile, etc.) is desirable. Familiarity with data analytics and reporting tools. Ability to adapt to a fast-paced, evolving digital landscape. Key Responsibilities: Operational Strategy: Develop and implement operational strategies aligned with the organizations digital goals and objectives. Identify opportunities to enhance operational efficiency and effectiveness in the digital domain. Collaborate with senior management to define key performance indicators (KPIs) and establish benchmarks for digital operations. Project Management: Plan, execute, and monitor digital projects from inception to completion. Coordinate project resources, timelines, and budgets to ensure successful project outcomes. Manage project risks and issues, making necessary adjustments to keep projects on track. Team Leadership: Lead and manage a team of digital professionals, including project managers, analysts, and coordinators. Provide guidance, coaching, and mentorship to team members, fostering their professional growth. Foster a collaborative and innovative team environment. Process Optimization: Evaluate existing digital processes and workflows to identify areas for improvement. Streamline and optimize operational processes to enhance productivity and reduce inefficiencies. Implement best practices and industry standards to drive operational excellence. Performance Monitoring: Monitor key performance metrics and analytics related to digital initiatives. Analyze data to identify trends, insights, and opportunities for optimization. Prepare and present regular performance reports to stakeholders. Stakeholder Collaboration: Collaborate with cross-functional teams, including marketing, IT, finance, and customer support, to align digital operations with broader business objectives. Engage with external partners, vendors, and agencies to ensure seamless execution of digital projects. Change Management: Lead the adoption of new digital tools, technolo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI2MTg3MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1695871&xid=2201_261870
6mo
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Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills
Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS.
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential.
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
2d
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IT Support TechWe are looking for an IT qualified personal who is knowledgeable on - Networking- Server setups - Software installation- Desktop and Software supportWe are looking for a team player. Qualifications: National Diploma in ITBased in Durban.Required to work on certain weekends.Please email all CV's to barry@almextransport.com
15d
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We are a nationwide retail chain is offering internship for a Help Desk Support Technician to deliver prompt technical assistance to our stores. The ideal candidate should be between the ages 19 to 25 and should possess good technical expertise and effective communication skills, with the capability to conduct remote troubleshooting and diagnostics. The role includes overseeing hardware entering and exiting the workshop.
Requirements:
- Comprehensive knowledge of computer systems.
- Proficiency in diagnosing and resolving basic technical issues.
- Fundamental understanding of routers and networking.
- Fluent in English.
- Exceptional communication skills.
Interested candidates to send through their CVs, with copies of ID and certificates/diplomas to it@cityexpress.co.za
21d
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