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Results for technical support in IT & Tech Jobs in Northern Suburbs
1
Our client, a leader in open-access scholarly publishing, has a vacancy in a multifaceted role that bridges the gap between front-end development and customer support.
RESPONSIBILITIES:
UI Design and Development: Collaborate with stakeholders to design and implement data-driven, intuitive, and responsive user interfaces using HTML, CSS, and JavaScript.
Plugin Development: Recognise the need for new plugins, design, and implement them while ensuring existing plugins are up-to-date and compatible.
Technical Support: Act as the first point of contact for technical queries, offering immediate assistance to journal editors, authors, and reviewers.
System Maintenance: Monitor the health metrics of the OJS platform, ensuring it is secure, up-to-date, and performing optimally.
User Training and Documentation: Produce and update technical documentation and conduct training sessions to educate users and internal teams about new features and functionalities.
Data Analytics: Monitor and analyse user behaviour and key performance indicators to inform design improvements and customer satisfaction efforts.
Security and Compliance: Implement security measures to safeguard sensitive information and ensure compliance with relevant data protection laws and open-access standards.
 REQUIREMENTS:
A diploma or associate degree in Computer Science, Information Technology, or a related field with relevant work experience, or a Bachelors degree in a similar field.
Proficiency in Open Journals Systems and web-based applications troubleshooting.
Familiarity with HTML, CSS, JavaScript, and SQL.
Experience in API integrations and version control systems like Git.
Capability to produce clear technical and user documentation.
Strong organisational, conflict-resolution, and data analytics skills.
Professional use of English; proficiency in additional languages is an advantage.
 To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004279/H&source=gumtree
17h
1
SavedSave
Our client based in Bellville is seeking a skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004570/H&source=gumtree
17h
1
SavedSave
Our client in the Bellville are is looking for a highly skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004567/N&source=gumtree
17h
1
SavedSave
Our client in the Bellville area is looking for an IT Consultant to join their team
Requirements
Matric
Certificate / Diploma (A+ / N+ / Networking)
SQL Experience
Fluent in English and Afrikaans
Independently motivated
Responsibilities
Communicate with customers over the phone, in person or via email to provide solutions to technical problems.
Perform diagnostic tests and troubleshooting to identify clientsâ?? issues.
Develop and implement technical procedures effectively by quickly addressing customer problems to minimize downtime.
Carry out assessments to determine then need for changes in hardware/ software configuration.
Assist with the installation and setup of all hardware, software, and wireless requirements.
Educate clients on the procedures for resolving or preventing recurrence of technical problems.
Explain and provide IT solutions to customers in non-technical and comprehensible terms.
Offer recommendations to clients looking to purchase new equipment or replace existing ones.
Prepare and present reports to update management on IT support operations.
Operate and worth with equipment such as, external storage devices, computer diagnostics, printers, etc.
Respond to enquiries about hardware and software issues.
Perform scheduled maintenance on computer systems to ensure efficient operations.
Repair and/or replace faulty components of a computer / network system.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004565/N&source=gumtree
17h
1
SavedSave
Our client based in Bellville is seeking an IT Consultant to join their team.
Requirements:
Matric
Certificate / Diploma (A+ / N+ / Networking)
SQL Experience
Fluent in English and Afrikaans
Independently motivated
Responsibilities:
Communicate with customers over the phone, in person or via email to provide solutions to technical problems.
Perform diagnostic tests and troubleshooting to identify clientsâ?? issues.
Develop and implement technical procedures effectively by quickly addressing customer problems to minimize downtime.
Carry out assessments to determine then need for changes in hardware/ software configuration.
Assist with the installation and setup of all hardware, software, and wireless requirements.
Educate clients on the procedures for resolving or preventing recurrence of technical problems.
Explain and provide IT solutions to customers in non-technical and comprehensible terms.
Offer recommendations to clients looking to purchase new equipment or replace existing ones.
Prepare and present reports to update management on IT support operations.
Operate and worth with equipment such as, external storage devices, computer diagnostics, printers, etc.
Respond to enquiries about hardware and software issues.
Perform scheduled maintenance on computer systems to ensure efficient operations.
Repair and/or replace faulty components of a computer / network system.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004568/H&source=gumtree
17h
1
Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of busi
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004623/JH&source=gumtree
17h
1
SavedSave
Our client in the Bellville area is looking for an IT Consultant to join their team
Requirements
Matric
Certificate / Diploma (A+ / N+ / Networking)
SQL Experience
Fluent in English and Afrikaans
Independently motivated
Responsibilities
Communicate with customers over the phone, in person or via email to provide solutions to technical problems.
Perform diagnostic tests and troubleshooting to identify clients’ issues.
Develop and implement technical procedures effectively by quickly addressing customer problems to minimize downtime.
Carry out assessments to determine then need for changes in hardware/ software configuration.
Assist with the installation and setup of all hardware, software, and wireless requirements.
Educate clients on the procedures for resolving or preventing recurrence of technical problems.
Explain and provide IT solutions to customers in non-technical and comprehensible terms.
Offer recommendations to clients looking to purchase new equipment or replace existing ones.
Prepare and present reports to update management on IT support operations.
Operate and worth with equipment such as, external storage devices, computer diagnostics, printers, etc.
Respond to enquiries about hardware and software issues.
Perform scheduled maintenance on computer systems to ensure efficient operations.
Repair and/or replace faulty components of a computer / network system.
To apply, please send your CV with your salary expectations to julia@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004642/JH&source=gumtree
17h
1
SavedSave
We are looking for a skilled Technical Integration Specialist to join our client in the educational industry. In this role, youll provide crucial technical support for their business applications. Your focus will be on Open Journal Systems (OJS) and Open Monograph Press (OMP), which are based on PHP and MySQL.
Key duties include addressing technical issues, working closely with end-users and technical teams, monitoring system performance, and implementing upgrades, integrations, and enhancements. Youll ensure the consistent operation of their software applications, swiftly resolve technical issues, and work to improve their processes continuously.
https://personastaff.co.za/vacancies/
17h
1
Our client, a leader in open-access scholarly publishing, has a vacancy in a multifaceted role that bridges the gap between front-end development and customer support. As an OJS Academic Front-End and Support Specialist, you will be pivotal in enhancing the interface and capabilities of the Open Journals Systems (OJS) platform while serving as a technical liaison for their academic community.
RESPONSIBILITIES:
UI Design and Development: Collaborate with stakeholders to design and implement data-driven, intuitive, and responsive user interfaces using HTML, CSS, and JavaScript.
Plugin Development: Recognise the need for new plugins, design, and implement them while ensuring existing plugins are up-to-date and compatible.
Technical Support: Act as the first point of contact for technical queries, offering immediate assistance to journal editors, authors, and reviewers.
System Maintenance: Monitor the health metrics of the OJS platform, ensuring it is secure, up-to-date, and performing optimally.
User Training and Documentation: Produce and update technical documentation and conduct training sessions to educate users and internal teams about new features and functionalities.
Data Analytics: Monitor and analyse user behaviour and key performance indicators to inform design improvements and customer satisfaction efforts.
Security and Compliance: Implement security measures to safeguard sensitive information and ensure compliance with relevant data protection laws and open-access standards.
REQUIREMENTS:
A diploma or associate degree in Computer Science, Information Technology, or a related field with relevant work experience, or a Bachelors degree in a similar field.
Proficiency in Open Journals Systems and web-based applications troubleshooting.
Familiarity with HTML, CSS, JavaScript, and SQL.
Experience in API integrations and version control systems like Git.
Capability to produce clear technical and user documentation.
Strong organisational, conflict-resolution, and data analytics skills.
Professional use of English; proficiency in additional languages is an advantage.
To apply, please send your CV with your salary expectations to ilana@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004316/JH&source=gumtree
17h
1
Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of busi
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004448/H&source=gumtree
17h
1
A leading Managed IT Services Provider is looking for a ‘’IT Service Agent’’ to join their team on a full-time permanent basis in Bellville, Cape Town.About the role:The primary role of the IT Service Agent (T1) is responsible for providing technical support and assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action, monitor issues from start to resolution and deal with escalations when required.Requirements:• Matric or NQF equivalent• A+ and N+ or equivalent• Microsoft MCSA or MCSE• Experience in Microsoft 365 and Azure environments• Certification or Degree in IT advantageous• Experience working with ITIL and COBIT5 frameworks (certification will be advantageous)• Practical service delivery experience in the Information Technology industry; as an IT support, field support or desktop support technician• Experience with: general IT equipment Desktops, hardware/software, Applications Switches, routers, Microsoft Servers, server literacyResponsibilities:• Compliance with the Ticket Lifecycle Management:• Respond to logged tickets, and log ticket if no ticket exists• Ensure tickets are classified & prioritized accurately• Ensure time entries are captured accurately, consistently, and timeously• Provides regular and timely updates to all parties (internal and external) on incident statuses• Ensure quality communication and that updates and resolutions meet stakeholder requirements• Field Support:• Compliance with customer rules, processes and procedures while attending to work at customer offices• Compliance with Onsite Statement of Work (SoW)• Escalations:• Quickly and accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response• Notify relevant stakeholders• Communicate updates consistently and regularly (for Major incidents, updates should be at least hourly)• Provide root cause analysis for major incident in the form of a Major Incident Report• IT Information Library (ITIL) and IT Service Management (ITSM):• Risk Management: Identify, log, and communicate risks. Collaborate with stakeholders to develop mitigation strategies• Knowledge Management: Document changes in the environment within the knowledge management systems. Ensure diagrams, passwords, vendor info etc are kept up to dateApplying for this position:Only open to South African citizens.If you are interested in this great career opportunity, please send your CV with position title as reference to: careers@hrtalentpartner.co.za
4d
1
Our client is a leader in the field of Moodle-based e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for a Moodle Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of Moodle Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for Moodle issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored Moodle solutions.
Participate in both the development and back-end maintenance of Moodle-based learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous Moodle site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate th
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004264/MM&source=gumtree
5mo
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