Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for it customer service jobs in IT & Tech Jobs in Midrand
IT Field Support Technician – Gauteng
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Gauteng.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
1d
1
SavedSave
The focus for this role will be Hybrid Cloud and Data Centre and SAP solutions.
A successful candidate will be expected to be a competent design authority on larger or more complex solutions, demonstrating an understanding of the customers’ business and commercial issues. They identify, design, and deliver larger or more complex architectures, strategies and specific solutions.
Responsible for the design and communication of high-level structures to enable and guide the design and development of integrated solutions that meet current and future business needs.
Minimum Requirements:
Bachelors’ Degree or equivalent through other qualifications / work experience.Successful track record in technical Pre-sales of Data Centre and Hybrid Cloud Solutions with a special focus on software Strong background and understanding of SAP HANA, Enterprise storage, Virtualization, Converged, Hyper Converged and Cloud infrastructures.5+ years’ experience in the design of Infrastructure Solutions.Demonstrable knowledge of the design considerations, technologies and tools enabling new generation Data Centre solutions.Appropriate accreditation / certification including one or more convergence technologyPrevious exposure and demonstrable understanding of Infrastructure Solutions for SAP environments.Previous exposure and demonstrable understanding of complex VMware environments (both converged and hyperconverged).Technology Evangelist with the ability to connect and work with C-Level stakeholdersTechnology Evangelist - Public Speaking at events
Key Accountabilities:
Owns and develop the Company Solution portfolio including alliance managementDevelop the VMware portfolio including alliance managementTake complete responsibility for technical input to qualification and business approval meetings, designing larger more complex solutionsShapes technical proposals to be commercially acceptable to the customer and may make solution/service trade-offsRepresents Company at customer forums, conferences, and professional bodies to build Company’s reputation in the marketplaceContributes to definition of customers’ overall IT architecture, designing new solutions of significant size and complexity, and can manage the work of specialists contributing to the design and implementationPartner enablement to drive the SAP portfolio value propositionAssisting sales team in articulating a clear win strategyParticipate in focused events creating brand and portfolio awareness for both the SAP and VMware portfoliosBe entrenched as a trusted advisorActively d...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzUwMDY1MTkyP3NvdXJjZT1ndW10cmVl&jid=1398997&xid=2750065192
4d
Ads in other locations
1
SavedSave
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Senior Data Engineer to join their hybrid working team in Johannesburg.
Job Purpose:
Responsible for building data pipelines and maintaining and building production data systems. Extract complex quantifiable insights from the Companys data assets. Work with and make data available for valuable insights.
Responsibilities:
Application Software Development
• Develop existing and new applications by analysing and identifying areas for modification and improvement
• Develop new applications to meet customer requirements Data Exploration
• Perform complex statistical analysis and utilise mining, modelling, and testing techniques to enable data analysis
• Gather Data from both internal and external data sources
• Research and development of new tools and data techniques
• Conduct feature extraction and design
• Develop ETL data extractions jobs Data Management
• Take responsibility for developing and delivering a key element of the data management system
• Ensure data cleaning, mapping, and understanding the data Information and Business Advice
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy Advanced and Predictive Analytics
• Run advanced and predictive analyses and perform model assessments, validation, and enhancement activities, using predictive analytics software tools and functionalities
• Implement models/data products in some instances, complete a piece of work to form part of larger project Insights and Reporting
• Prepare and coordinate the completion of various data and analytics reports
• Ensure monitoring and quantification of model/data products effects on the Company, its clients and stakeholders Stakeholder Engagement
• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment Project Management
• Work within an established project management plan to achieve specific goals
• Deliver on project outcomes and timelines management Personal Capability Building
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending confer...Job Reference #: 202633
4d
SavedSave
Title: Skilled Copier Technician Wanted – Expertise in Konica Minolta, Sharp, and SamsungDescription:We are on the lookout for a highly skilled Copier Technician who excels in working with Konica Minolta, Sharp, and Samsung copiers. The successful candidate will have extensive experience in the maintenance, repair, servicing, and refurbishment of these specific brands, ensuring they meet and exceed performance standards.Key Responsibilities:- Diagnose, repair, and maintain copiers from Konica Minolta, Sharp, and Samsung- Perform routine servicing and preventative maintenance- Expertly refurbish copiers to pristine condition- Ensure optimal functionality and client satisfactionRequirements:- Proven experience with Konica Minolta, Sharp, and Samsung copiers- In-depth knowledge of copier mechanics and electronics across these brands- Strong problem-solving skills- High-level work ethic and commitment to quality- Ability to work both independently and as part of a teamOffer:- Competitive salary reflecting experience- Supportive team and management environment- Opportunities for professional development and growthWe are seeking hard-working and dedicated professionals who are committed to technical excellence and customer satisfaction.To Apply:Please send your CV to print@rensoft.co.za. Your application should highlight your specific experience with Konica Minolta, Sharp, and Samsung copiers, especially in refurbishing.Join our team and contribute to a company that values expertise, dedication, and quality!
2d
1
SavedSave
An innovative tech company based in centurion is looking for a Network Support Engineer who will meet and exceed customer service excellence and ensure stable operation of the core network, this role will enhance your routing and switching skills, as well as understanding the monitoring tools like SNMP and NetFlow crucial.
Responsibilities:
Implement and practice best NPIS/IP configurationsTesting and troubleshooting of all telecommunications circuitAssist in designing and implementing of L2 VLANS and bridge domains for clientsAudit all connections to ensure accurate inventory and invoicingLiase with Business operations, logistics and network engineering team to streamline work of various stakeholdersManage network security systems and firewall configurationsMeet with service providers to resolve all issues experienced on Access circuit and on Core National Long-distance linksReport trends on core backbone links for SLA uptime and future capacities for planningIdentify trends and proactively recommend hardware and fibre augments,Support for new site builds, moves, and expansions, plan large scale circuit migrations with data centre providers, vendors, and partners,Ensure reliable and functional connectivity per company standardsMonitor traffic analysis using relevant systems and address future expansion requirements.Identifying issues and provide solutions to reduce potential risks
Requirements/Experience
3+ years’ experience working within telecommunications spaceDiploma/Degree or higher certificate in Information Technology (equivalent qualification)Cisco certification CCNP (R&S or SP)Juniper certificationUnderstand Network topology, newtwrok design, application layer and routing protocolsKnowledge of BGP and OSPFKnowledge of Company systems,processes and policiesKnowledge on MPLS & VRF essentialAdvanced knowledge of SIP & VOIP protocols and topologies
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Nzc0NDAwMjQ/c291cmNlPWd1bXRyZWU=&jid=1223020&xid=577440024
4d
1
SavedSave
Our client in the moto industry based in East Rand is currently looking for a National Sales Manager to project and implement functional strategies to increase sales and market share for profitable new business, a leader to manage processes, systems, and people to achieve and ensure targets are met, this role will increase your management skills as well as people management skills.
Responsibilities.
Lead and guide sales team to ensure growth targets and revenue are met for portfoliosProvide accurate forecasting to ensure business capitalizes on new opportunities and meets targetsDevelop and implement new sale strategies and programs to exploit new market opportunitiesIdentify and develop customer base and working with new and existing customers through planning and reviewsMotivate and advise sales team to improve performance and culture accountability at all levels, with customer line of sightOrganize and plan lead salesResponsible for jointly setting strategic direction and execution of strategic business plans into measurable business outcomesDevelopment of the sales management team against defined succession plans strategy.
Requirements:
NQF 7 in Business Management, MBA or equivalent qualification5 + years experience in a Senior Management capacityDrivers license (code B)Advanced computer skillsTrack record of achieving results in sales6+ years of people management experienceKnowledge in Business analysis, strategic development and marketingAbility to lead and build team capabilitiesProven ability to meet deadlines and work under pressureNegotiation skills and understanding of business procurementExceptional capacity for managing and leading peopleSolid understanding of finance, IR and people coaching and hiringService orientation and Customer focus
If you meet the requirements for above position kindly email your profile to: hr@solicited.co.za
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
Should you have any questions regarding the above role or any other vacancies, kindly visit our website: www.solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjAwMjY2NTMzP3NvdXJjZT1ndW10cmVl&jid=1225226&xid=3200266533
4d
1
SavedSave
Our client in the Tech industry is looking for a Security Support Engineer who will understand the software, hardware risks and requirements to meet and exceed all customer service excellence, this role will improve your testing, evaluating and analysis of security systems and applications.
Responsibilities:
Perform tests, evaluate and research of security procedures and requirementsUnderstand management systems and security applicationsCollaborate and evaluate security programs for organizationConduct business analysis and risks assessments on new systems and technologiesKnowledge of QA Software and hardware security risksTake care of all built in security systems, computer systems, frameworks, datacenter and hardwareList procedures for the delivery of cybersecurity engineering servicesDevelop firewall to secure the network infrastructure and close off security vulnerability in case of attacksAnalyze and monitor attacks and hacks and report to managementDesign and develop security features for system architectureEnsure all information systems are functional and secureEnhance new Technology services and maintain existing
Requirements
Relevant qualification /CompTIA Security +MTA (Microsoft Technology Associate)Cisco Certified Network Associate -Security(CCNA-Security)Cisco Certified Network Associate -Routing and SwitchingCisco Certified Entry Networking Technician Associate
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjIyMDIzNTk3P3NvdXJjZT1ndW10cmVl&jid=1223019&xid=1222023597
4d
1
E-commerce environment for fast-growing FCMG group which is a differentiated and diversified retailer of furniture, household appliances, consumer electronic and technology goods. In addition, they are a leading consumer finance business providing innovative financial services focusing on their retail customer base. An opportunity for a Senior Java Angular Software Engineer has risen to work with a forward-thinking team that is rewriting all the legacy application from scratch working on the most cutting-edge Open source technical new stack with full fledge CI/CD devops implementation in AWS (they will train and teach you on the AWS stack) along with the best coding practices.It’s an opportunity to work with team that have some AWS gurus/Solution architects helping them here so it will be a great opportunity to work and learn from them.Technical Environment JavaJava Spring bootPython a PLUSJ2eeSQLSTRONG Angular skillsReactJsDevOps CI/CD on Cloud environmentHTMLJavaScriptVueGithubBitbucketAgileMYSQLPostgresAWS cloud – they will train and teach you o the AWS stack Reference Number for this position is GZ51358 which is a permanent position based in Sandton offering a cost to company of R1.16m per annum negotiable on experience and ability. Contact Dominic on garthz@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles.Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1180024&xid=1320_10331
2y
1
SavedSave
A highly meticulous and forward-thinking Mid Java SE/EE Developer is sought by a provider of cutting-edge and sustainable Business & Digital Software Solutions to join its Midrand team where you will work mostly onsite at the client. Your core role will entail building customized software solutions to business problems, drawing up technical specs and design documents while perform maintenance programming, debugging errors and correcting identified defects. The ideal candidate must be able to thrive under pressure and adapt to constant change and be able to deal with clients. You will require a BSc./BEng. Degree/Diploma in Programming, 5+ years’ demonstrable Software Development having worked with and deployed software to a production environment through a change control/management process, 3-6 years’ Java SE/EE, Spring, SOAP, XML/JSON, REST APIs, Unit Testing and mocking frameworks, Maven, SQL, CI/CD & knowledge of OO design principles. Travel locally & abroad may be expected.Duties:Build software solutions to business problems.Interpret written business requirements and drawing up technical specification and design documents.Code software using best practice and standards.Take the lead in solving problems and defining new solutions.Perform maintenance programming, debug errors and correct identified defects.Create, document, and implement Unit Test plans, scripts, and test harnesses.Create and maintain technical documentation using defined technical documentation templates.Perform and take ownership of related duties as assigned.Requirements:Qualifications – A BSc, / B. Eng. Degree / Diploma in Programming.Experience/Skills – 5+ Years demonstrable Software Development experience.3 - 6 Years strong knowledge and experience with Java SE/EE (SE preferred).Working with and deploying software to a production environment through a change control / management process.Working with Development methodologies and following best practice.Spring Framework experience.Web Services implementations - SOAP (XML/JSON) & Rest API implementations.Unit Testing and mocking frameworks.Maven.Experience with Application Servers.SQL knowledge and experience.Exposure to Agile principles and methodologies.Exposure to CI/CD.Knowledge of OO design principles and development patterns.Local and international travel may be required.Advantageous – Kafka.MuleSoft.Attributes: Works well with people and within a team.Work independently (NB).Interface well with clients (NB).Works well in a high-pressure environment (NB).Handles and manages change (NB).Communicates openly.Collaborate with and influence peersWorks accurately and with detail.Learns quickly.Flexible attitude.A commitment to quality and a thorough approach to the work.Deli
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMjYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179033&xid=1320_10263
2y
1
System and Operational Project Support Lead at Sasfin Bank job in Sandown, Gauteng | CareerJunction × Location In All Categories Share This Job System and Operational Project Support Lead at Sasfin Bank Sasfin Business Banking Undisclosed Permanent Specialist position Sandown, Gauteng Posted 04 Sep 2023 by Sasfin Business Banking Expires in 30 days Job 2535530 - Ref SOPS - SSW Save Apply Now About the position MAIN PURPOSE OF THE JOB To support the Business Programme Manager in ensuring that our internal systems and associated processes run smoothly, required data quality standards are maintained and that the key development/project work taking place can be completed with minimal interruption to daily operations. The role also requires assistance with user and client queries and general support to members of the team. KEY AREAS OF RESPONSIBILITY/ DESCRIPTION OF TASKS Responsible for updating and fixing of data in the primary CRM system (Microsoft Dynamics). Assist with monitoring and management of data quality across various business systems.- Actively take part in application problem resolution; determine and clearly define problems and assist with system/data enhancements. Provide technical assistance to users; communicate with users (if applicable) and other technical staff to determine resolve problems timeously. Back-up as client support when key staff are not available. Respond to user / client requests in a friendly, cooperative manner; provide superior customer service and strive to improve and enhance the teams support functions. Makes recommendations for future hardware and software additions or enhancements. Work with team members and business users to define and re-design business processes and identify corresponding solution requirements. Define user requirements, create use cases and document user requirement specifications. Document presentations, functional specifications, training material and reports. Actively seek ways to apply technologies to business processes through a conceptual understanding of technology and strong business insight. Actively participate in issue resolution and escalation. Provide and assist with user training, adoption, and change management across the business. Assist with basic testing (functional and user acceptance) for projects, enhancements, and system upgrades. Perform other duties as required SKILLS/PERSONAL ATTIBUTES REQUIRED 5 years experience in an operational support environment. 1 - 2 years administrative/financial services experience. Experience in the Forex industry will be advantageous. Comprehensive knowledge of Microsoft Dynamics. Understanding of system integration and system architecture. Experience in creating business processes. Experience in working with different stakeholders (IT, business, clients, and vendors) Experience building reports from complex data will be beneficial. Awareness of basic database structures. Good PC skills, especially in Microsoft Excel. Experience in pre
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI2NzA0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1702707&xid=2201_267041
6mo
1
SavedSave
Want to be a part of our team? Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements. May work at client site from time to time. Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. Project is typically focused on the delivery of new or enhanced products to the improvement of customer satisfaction through the use of technology. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Typically oversees schedules and budgets to ensure goal attainment. This job manages specific projects that have a distinct beginning and end. Working at NTT The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the clients support operations). Key Roles and Responsibilities: Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective Engage with stakeholders to deliver projects from original concept through final implementation Ensure client satisfaction and manage escalations, acting as a single point of contact to the client Ensure that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction Manage the delivery of the project/programme, including rigorous scope control and change management Ensure client satisfaction and manage escalations, acting as a single point of contact to the client Documentation and management of risks and issues Ensuring clear and concise communications to all stakeholders Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process. Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings Coordinate activities of the project teams through task delegation, resource assignment and programme management Knowledge, Skills, and Attributes: Ability to establish strong relationships with internal stakeholders and external clients Excellent client-centricity skills and ability to work at client sites Ability to manage customer satisfaction, commi
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI1Mzc0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1681159&xid=2201_253745
6mo
1
SavedSave
An international manufacturing business has an exciting semi- remote opportunity for a EAI and Unix Operations Consultant to join their amazing team. They are a leading manufacturing business with innovative brilliance and they use top of the market industry tools to move people in the best possible wayYou will be part of a team responsible for troubleshooting issues for the business’s system and providing support. You will also be responsible for the preparation of testing documents and performing internal testingTo be part of this brand that creates ground-breaking and premium mobility solutions for the customers of today and tomorrow, apply now.Core understanding of and working experience with: Cloud Architectures and technologies of known hyperscalers (AWS, Azure)Streaming Services and technologies like KAFKAUnix Skills (including Mounts/Filesystem, Permissions etc.)MQ SkillIIB SkillNagios MonitoringJava KnowledgeJenkinsAzure TechnicalControlM MFTP (sFTP)Microsoft Products (Visio)DEVOPS (advantageous)Reference Number for this position is GZ54243 which is a long-term contract position rotating between Midrand, Pretoria and Home offering a contract rate of between R530 to R650 Per hour negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNjM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195692&xid=1320_11637
2y
1
SavedSave
Job Description: As the Account Manager, you need to ensure that our clients receive exceptional service. You will be responsible for driving customer engagements by understanding customer needs, build ing strong client relationships and strategically collaborating with the Technical and Sales T eam s to ensure that we de liver and exceed on client expectations. Responsibilities: Build, manage, and nurture relationships with clients, ensuring their needs are understood and met according to the Account Management Life Cycle. Ensure alignment between client services (billed vs supported) and address discrepancies promptly. Monitor and maintain client satisfaction using customer satisfaction surveys (Customer Thermometer). Track and report monthly Customer Thermometer results, highlighting successes, failures, and actions taken. Monitor client profitability and sales from existing clients, ensuring contracts are renewed in a timely manner . Identify and generate opportunities to upsell and cross sell our service offerings by understanding the client environment and effectively communicating any leads to the Sales Team. Manage T echnical Managed Services Contract Annual escalations, discussions, and meetings with clients. Mediate between clients and the technical team, overseeing client complaints and escalations. Manage client escalations, working closely with the dispatcher and IT professionals to resolve issues before escalating to Service Delivery M anager or other relevant parties. Assist with onboarding and offboarding clients as part of the project management process. Ensure agreed schedules for alignment and management of account information, including contacts, banners, and tooling. Handle administrative aspects of projects, including managing issues, scope creep, and project completion internally. Monitor monthly ticket performance and activity per client, ensuring timely and effective issue resolution. Track all account activity in the Professional Services Automation (PSA) system, maintaining an up-to-date record of client interactions and services. Liaise and collaborate with the Technical Team to implement relevant improvements in customer service, both verbal and written, onsite and remote. Assist with the preparation of Quarterly Business Reviews (QBRs) as needed. Review and approve month end invoices within 5 business days from the start of a new month Mediate billing queries with clients and internal teams, ensuring prompt resolution. Role requirements: Matric Business Management Qualification Drivers License and Own Car At least 4 years experience in a similar role in a Managed Services IT Support environment Skills requirements: Emotional Intelligence High Technical Aptitude Ability to work under pressure Strategic and Critical Thinking Good Communication and Presentation Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODUzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752552&xid=2201_298532
5mo
1
Do you want to work for a company that gives you a chance to take the first step in making dreams become a reality and happens to be one of the leaders in the financial services industry? They are looking for a data scientist in an artificial intelligence environment.The incumbent will have to provide automation support for ML pipelines; build code, run tests (CI), and safely deploy a new version of an application (CD) to allow for the removal of manual errors, and provide standardised feedback loops, to enable fast product iterations.Apply now.Requirements: Degree in computer science/Mathematics/engineering6-7 years commercial experienceCI/CDSparkDaskCloudAWSAzureQlikPower BITableauResponsibilities: Liaise with stakeholders to analyse business problems, clarify requirements, and define the scope of the resolution neededUtilise strong written and verbal communication to help stakeholders navigate through “grey” territory, to support the team in meeting the AI and ML needs of stakeholdersWork with SMEs from SBG suppliers, to maximise value from suppliers, supporting the communication with and influencing of external stakeholdersDeliver initiatives that drive improved Customer experience and retention through AI, to enable a positive client impactMake a positive and sustainable impact to AI communities in the bank, supporting a positive employee impactDeliver solutions that push SBG towards transforming into a more AI-native organisation, enabling a positive shareholder impactReference Number for this position is NN53808 which is a permanent position based in Johannesburg offering a cost to company salary of R1.1m per annum negotiable on experience and ability. Contact Nigel on nigeln@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzgyNzdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1147795&xid=1320_8277
2y
1
SavedSave
Do you want to work for a financial services firm who are money experts who do good? An organization that strives to be the difference that impacts the world for the better is currently looking for a Data Warehouse ETL specialist to join their fantastic firm.The successful incumbent will have to prepare data products and advance technical thought leadership for the Enterprise, deliver fit for purpose data products for consumption by using advanced analytics. Provide clean, usable data to whomever may require it. REQUIREMENTS Degree in computer sciences6-7 years commercial experienceAbinitio expertise (Non-negotiable)Data warehousing expertiseETLSQLNetezzaDB2 Responsibilities: Design, construct, install, test and maintain highly scalable data management systemsEnsure systems meet business requirements and industry practicesBuild high-performance prototypes, and proof of conceptsResearch opportunities for data acquisition and new uses for existing dataDevelop data set processes for data modelling, mining and productionIntegrate new data management technologies and software engineering tools into existing structuresCreate custom software components (e.g. specialized UDFs) and analytics applicationsEmploy a variety of languages and tools (e.g., scripting languages) to marry systems togetherInstall and update disaster recovery proceduresRecommend ways to improve data reliability, efficiency and qualityCollaborate with data architects, modellers and IT team members on project goalsReference Number for this position is NN54267 which is a permanent position based in Johannesburg offering a cost to company salary of up to R1.2m per annum negotiable on experience and ability. Contact Nigel on nigeln@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk0MDdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1159778&xid=1320_9407
2y
1
SavedSave
New work in at a major player in the retail and payments industry, focusing on artificial intelligence and consumer habits on a global scale! You will be part of strong technical team of engineers and build great products.You can expect a high calibre, technically strong environment; cutting-edge technology with a creative culture infused with innovative thinking. The business has a hybrid model, with an autonomous work schedule and a highly supportive team culture.Do you have what it takes? You have been coding as a C# software engineer for a good 10 years!Your key skills are in the Microsoft stack: ASP.Net, .Net Core, Web API Restful services, Entity Framework, SQLYou are naturally passionate about learning and evolving in cloud-based technology and are well informed when it comes ot AzureYou are self-driven by nature - capable of surprising and delighting those around you with key implementationsWhat’s will you do every day? Coding and contributing to the design and implementation of their Azure-hosted SAAS applicationYou will influence the product and technology roadmapYour work will involve scaling databases to crafting lovable apps and working with the custom-built hardware Qualifications: A BSC degree for something of the same natureMicrosoft Certifications and other coursesReference Number for this position is ND53485-2021 which is a permanent position based in Illovo; offering a salary of R1m to R1.3m cost to company. Contact Nicole Flatscher on nicoled@e-merge.co.za, at www.e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT recruitment is a niche recruitment agency. We offer our candidates options so that we can successfully place the right people with the right companies, in the right roles. Check out the E-Merge IT website for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzgyMDVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1147731&xid=1320_8205
2y
1
SavedSave
One of Africa’s innovative and impactful financial services firms is currently in search for a data architect to join their winning, buzzing, and energetic team.You will be working within a highly specialized and growing team to enable delivery of data and advanced analytics system capability.Apply now.Requirements: Degree in computer science7-8 years of commercial experienceRPythonSQLAzureDevOpsCI/CDAWS (Advantageous)Responsibilities: Provide Data Architecture (DA) support for the Data Engineering teamDefine DA for the Data Science teams and participate in review and walk-through sessions for model fit and model productionlisationAssist with the definition of custom meta data models for ELT/ETLDirect data automation capabilities with the Data Engineer and Data ScientistProfile new data sources in a variety of formats including JSON, XMLDefine data quality rules with Data Scientists to clean dataDefine data mapping and transformation rules between source and DatawarehouseWork closely with Data Engineer to facilitate Data Governance including access and security controlExpert documentation of DA for new data sources, metadata and productionised information flowReference Number for this position is LL 54282 which is a Semi-Remote permanent position offering a cost to company salary of R1.2m per annum negotiable on experience and ability. Contact Lindie Lukhele on lindieL@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE3NDgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1249954&xid=1320_17480
2y
1
SavedSave
An exciting opportunity for an AWS Data Engineer to join global data engineering business. They understand the complexities of transforming data and they help guide customers through their data journey while offering them comfort and simplicity on their digital transformation journey.You will be working with data ingestion, storage and processing technologies primarily in the AWS environment to design and build production data pipelines from ingestion to consumption.If you have expertise in the design, creation, management, and business use of large datasets, across a variety of data platforms this may be the right opportunity for you. Apply now.Core understanding of and working experience with: Database administration experience with specific versions of Oracle databaseObject-oriented Python programming concepts and package development +knowledge of best practises Preferably at least 2 years of experience writing Python codeTerraform (and Terraform Cloud/Enterprise)Git (BitBucket)Experience with building ETL pipelinesSQL Skills (MS-SQL, PostgreSQL, MySQL, AWS Athena,)Experience in migrating On-Prem relational databases to AWS Aurora, Redshift,Dynamo DB (or similar)AWS Skills:o Pyspark skills and performing ETL jobs on AWS EMR and Glueo Glue (and sub-services, e.g., crawlers, data catalogues, jobs etc.)o Familiarity with serverless architecture and writing Lambda/Step functionso S3o Step Functions (light touch)o Data Lake and Datawarehouse designs using tools such as S3 and Redshifto DynamoDBo Lambdao SQS/SNPreferred Qualifications: BSc. Computer Science/Engineering (or equivalent experience)AWS Certifications (Associate and aboveReference Number for this position is GZ54757 which is a permanent remote position offering up to R700,000 per annum negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNjg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195739&xid=1320_11688
2y
1
SavedSave
An international manufacturing business has an exciting semi- remote opportunity for a EAI and Unix Operations Consultant to join their amazing team. They are a leading manufacturing business with innovative brilliance and they use top of the market industry tools to move people in the best possible wayYou will be part of a team responsible for troubleshooting issues for the business’s system and providing support. You will also be responsible for the preparation of testing documents and performing internal testingTo be part of this brand that creates ground-breaking and premium mobility solutions for the customers of today and tomorrow, apply now.Core understanding of and working experience with: Cloud Architectures and technologies of known hyperscalers (AWS, Azure)Streaming Services and technologies like KAFKAUnix Skills (including Mounts/Filesystem, Permissions etc.)MQ SkillIIB SkillNagios MonitoringJava KnowledgeJenkinsAzure TechnicalControlM MFTP (sFTP)Microsoft Products (Visio)DEVOPS (advantageous)Reference Number for this position is GZ54243 which is a long-term contract position rotating between Midrand, Pretoria and Home offering a contract rate of between R530 to R650 Per hour negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNjM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195692&xid=1320_11637
2y
1
The fast-growing FCMG group is a differentiated and diversified retailer of Furniture, Household appliances, Consumer electronics, and technology goods. In addition, they are a leading consumer finance business providing innovative financial services focusing on their retail customer base.An opportunity for a Senior Java Software Engineer has arisen to work with a forward-thinking team that is rewriting all the legacy applications from scratch working on the most cutting-edge Open-source technical new stack with full fledge CI/CD DevOps implementation in AWS along with the best coding practices.It’s an opportunity to work with a team that has some AWS gurus/Solution architects helping them here so it will be a great opportunity to work and learn from them.Technical Environment: JavaJava Spring bootPythonJ2eeSQLAngularReactJsDevOps CI/CD on Cloud environmentHTMLJavaScriptAngularReactJSVueGithubBitbucketAgileMYSQLPostgresAWS cloudReference Number for this position is MK51358 which is a permanent position based in Sandton offering a cost to company of R1.1m per annum negotiable on experience and ability. Contact Mojo on mojok@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles.Check out the e-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0ODkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221057&xid=1320_14890
2y
Save this search and get notified
when new items are posted!