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Want to be a part of our team? Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements. May work at client site from time to time. Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. Project is typically focused on the delivery of new or enhanced products to the improvement of customer satisfaction through the use of technology. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Typically oversees schedules and budgets to ensure goal attainment. This job manages specific projects that have a distinct beginning and end. Working at NTT The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the clients support operations). Key Roles and Responsibilities: Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective Engage with stakeholders to deliver projects from original concept through final implementation Ensure client satisfaction and manage escalations, acting as a single point of contact to the client Ensure that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction Manage the delivery of the project/programme, including rigorous scope control and change management Ensure client satisfaction and manage escalations, acting as a single point of contact to the client Documentation and management of risks and issues Ensuring clear and concise communications to all stakeholders Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process. Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings Coordinate activities of the project teams through task delegation, resource assignment and programme management Knowledge, Skills, and Attributes: Ability to establish strong relationships with internal stakeholders and external clients Excellent client-centricity skills and ability to work at client sites Ability to manage customer satisfaction, commi https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI1Mzc0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1681159&xid=2201_253745

6mo

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A very cool real-time solutions and payments channel house, based in Bryanston, is looking for a hands-on, energetic, self-motivated full stack C# developer to get involved in robust technology architecture and development; working end-to-end Solutions on a multi-tenant system.In addition to the tech, the job requires value-adders who are passionate about solving complex problems. If you have the ability to take initiative, lead and assist, while producing exceptional quality work, then this job has your name on it.Required: You come equipped with five+ years development experience within C# ASP.NetJavaScript you know well and have touched on Angular and ReactYou have exp using WCF, Web API, Bootstrap, HTML5, you can mentor a few guys too.You are looking to get heavily involved in .Net Core – the business is moving in this direction so you will be part of an integral turning point.Skilled in web-based business application developmentExcellent verbal communication skillsGood problem-solving skillsAttention to detail is key to get the job done. What the job involves: You will be an integral part of the development team and ensures daily development on new and existing systems and projects.You will constantly test and debug code before live rollout/implementationYou will assist clients and the support teams requirements by helping in fault finding as well as giving clients and the support team feedback thereon, once the issue has been identified and rectifiedYou will provide weekly reports to the Development manager. Qualifications: Microsoft certifications essentialBcom degree or related qualificationReference number for this position is ND51861 which is a permanent position based in Bryanston Sandton offering a salary of R800,000 per annum, cost to company. Contact Nicole on nicoled@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT recruitment is a niche recruitment agency. We offer our candidates options so that we can successfully place the right people with the right companies, in the right roles. Check out the E-Merge IT website for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals! https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMDg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176371&xid=1320_10088

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Job Description: As the Account Manager, you need to ensure that our clients receive exceptional service. You will be responsible for driving customer engagements by understanding customer needs, build ing strong client relationships and strategically collaborating with the Technical and Sales T eam s to ensure that we de liver and exceed on client expectations. Responsibilities: Build, manage, and nurture relationships with clients, ensuring their needs are understood and met according to the Account Management Life Cycle. Ensure alignment between client services (billed vs supported) and address discrepancies promptly. Monitor and maintain client satisfaction using customer satisfaction surveys (Customer Thermometer). Track and report monthly Customer Thermometer results, highlighting successes, failures, and actions taken. Monitor client profitability and sales from existing clients, ensuring contracts are renewed in a timely manner . Identify and generate opportunities to upsell and cross sell our service offerings by understanding the client environment and effectively communicating any leads to the Sales Team. Manage T echnical Managed Services Contract Annual escalations, discussions, and meetings with clients. Mediate between clients and the technical team, overseeing client complaints and escalations. Manage client escalations, working closely with the dispatcher and IT professionals to resolve issues before escalating to Service Delivery M anager or other relevant parties. Assist with onboarding and offboarding clients as part of the project management process. Ensure agreed schedules for alignment and management of account information, including contacts, banners, and tooling. Handle administrative aspects of projects, including managing issues, scope creep, and project completion internally. Monitor monthly ticket performance and activity per client, ensuring timely and effective issue resolution. Track all account activity in the Professional Services Automation (PSA) system, maintaining an up-to-date record of client interactions and services. Liaise and collaborate with the Technical Team to implement relevant improvements in customer service, both verbal and written, onsite and remote. Assist with the preparation of Quarterly Business Reviews (QBRs) as needed. Review and approve month end invoices within 5 business days from the start of a new month Mediate billing queries with clients and internal teams, ensuring prompt resolution. Role requirements: Matric Business Management Qualification Drivers License and Own Car At least 4 years experience in a similar role in a Managed Services IT Support environment Skills requirements: Emotional Intelligence High Technical Aptitude Ability to work under pressure Strategic and Critical Thinking Good Communication and Presentation Skills https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODUzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752552&xid=2201_298532

5mo

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South Africa’s largest, most innovative e-commerce retailer, with over 1,200 employees is looking for a highly talented senior front-end engineer to join their team. They are looking for enthusiastic, passionate and technically strong JavaScript developers to be part of a team responsible for the development of theircustomer-facingg mobile and desktop websites.Your primary focus will be to implement front-end JavaScript coding at a senior level with a focus on performance, maintainability and testable code. Duties include creating modules and components and coupling them together into a functional site.Apply now and join a team that fuels innovation and fosters continuous improvement and success.REQUIREMENTS A minimum of five+ years of experience as a front end developer writing codeVery proficient in coding plain JavaScript from scratch Understands inheritance in JavaScript and advanced JavaScript techniquesAppreciation and understanding of object-oriented programming conceptsSolid experience writing performant frontend code based on MVC JavaScript Frameworks (React is preferred, but AngularJS, Meteor, Backbone, etc. are a good start)Experience in XHTML, Html5, CSS and taking high definition designs/PSDs and producing fast efficient HTML, CSS and JavaScriptGood understanding of asynchronous request handling, partial page updates, and AJAXKnowledge and experience cross-browser and cross-device compatible solutions including for mobileShould have experience with CSS precompilers such as Less or SassPHP experience very desirableLinux experienceReact JS experienceBring your love of all things front-end and that desire to make the best experience for the customer to this amazing business that offers a great working environment!Reference number for this position is GZ40868 which is a permanent position based in Rosebank offering a cost to company salary negotiable on experience and ability.The time for change is now! E-Merge IT Recruitment is a specialist niche recruiter with a wide range of positions available. We offer researched positions with top companies to strong technical candidates. E-mail Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Check out our website www.e-merge.co.za for more positions that might be right for you!Do you have a friend who is a technology specialist? We pay big cash to you if we place a friend that you sent us!If you haven’t heard from E-Merge IT within two weeks of your application, please consider it unsuccessful for this position. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg4OTlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1155671&xid=1320_8899

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Play a key role in the value chain of the delivery of turnkey & market leading solutions to a multitude of clients as the next Software QA Analyst sought by a dynamic provider of cutting-edge Wireless Technology Solutions in Centurion. You will also take ownership of allocated project tasks including identifying test data, executing test cases according to risk priority and compiling a summary of test results. You will require 2 years’ experience in a QA role and dealing with Tier 1 clients in the Telecommunication and Banking environments, knowledge of software test suites, experience with Waterfall & Agile project methodology and working knowledge of Linux environments. You must also be able to interpret technical and business process documentation and work on multiple projects simultaneouslyDuties:Be part of a team of skilled resources who design, develop, test, implement and maintain software solutions for customers in the telecommunication and banking industry.Familiarise and adhere to the various system environments (DEV, QA, UAT, PRE-PROD, PROD, etc.) pertaining to the individual customers, the tools and procedures relevant to the quality control processes including the project office procedures.Take ownership of allocated project tasks and job order activities like:Meeting with the software/product designers to determine quality assurance parameters.Analysis of customer requirement specifications, user experience flows and success criteria.Extraction of test/user acceptance requirements and design test cases and quality control plans.Identification of test data.Execution of test cases according to risk priority.Identification, capturing and managing defects.Compiling a summary of the test results.Assist customers during their internal quality control processes being an interface to the Developer resources while understanding and vetting the reported queries and defects from the customer and interpreting and relaying the defects to the Development team.Attend and participate in knowledge sharing sessions aimed at the Quality Control team.Create reports, manuals and other documentation as required.Requirements:At least two (2) years’ experience in a Quality Assurance role and dealing with Tier One (1) clients in the Telecommunication and Banking environments.Knowledge of software test suites.Experienced in multiple test methodologies.Experience in the Waterfall and Agile project methodology environments at minimum.Ability to work on multiple projects at the same time, with context switching and time-management in mind.Working knowledge of Linux environments and the creation and maintaining of automated test scripts and functional testing tools will be a benefit.Able to interpret and understand technical documentation i.e., Technical and Interface Specifications on a data flow level i.e., sequence diagrams.Can inter https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMjA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178071&xid=1320_10204

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part time job in Johannesburg (7 results)

Results for part time job in IT & Tech Jobs in Johannesburg