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On Promotion in Jobs
Results for desktop support in IT & Tech Jobs in Eastern Cape
1
Roll – External technical support technician.
Area – Gqeberha (PE)
Position available: immediately
Basic Duties:
Break-assist onsite
& desktop support Hardware & software
installations, and repairs Network installations. Pro-active client
systems maintenance General technical admin
Minimum Requirements:
2 Years experience in IT
technical support, installations, and repairsBasic ICT qualifications
A+ N+ and MCSE certification Own reliable transport No criminal record Good inter-personal and
communication skills 3 months’ probation
period
Remuneration:
Market related salary based on experience & skills.
Travel allowance.
Cell phone and Data contribution
Year End Bonus based on performance
If you qualify, please send your CV & a clear color
copy of your ID to admin@servecom.co.za
14d
A Managed IT company is looking for a potential candidate to join our team as a Junior IT Field Support Technician. This is an opportunity for someone to kick start a career in IT support field. The company offers support services to clients across the Eastern Cape. Services include: Computer hardware repairs, Desktop application support, Network cabling, Security surveillance.RequirementsGrade 12CompTIA A+CompTIA N+Excellent communication skills.Be ready and available to travel within the Eastern Cape on frequent basis, in some cases spending couple of days or week away from home.Must have strong analytical and technical problem-solving skills.Must be able to function and work well in a team.Must be self-discipled and work without constant supervision.Must own Smartphone and ready to use it for work purposes such as taking photos, phone calls, WhatsApp and Emails.Must be willing to be on standby, work on weekends or after hours including long hours.Valid Code 08 Driver’s License. (If you do not have a Valid Drivers License please don’t waste your time).Email CV and Certificates to cv@excesor.co.za
20d
Ads in other locations
1
My client, who is an Information Technology solutions provider is seeking to employ a Technical Specialist
to be based at their Southern Suburbs
office. The ideal candidate will have 4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021 and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications. Own vehicle and valid license essential as traveling is required.
Position Summary and Primary Objectives
The Technical Specialist role is to provide support and perform maintenance within the client organizations computing environment utilizing Endpoint Management technologies. The Senior Technical Specialist will also manage, provide support on and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.Requirements:
Qualifying Experience:
4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021.
Experience supporting MacOS.
Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.
Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
Knowledge regarding, routers (logging into a router. basic configuration)
Knowledge of anti-virus and virus removal.
Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory.
Customer Service experience.
Education and Training:
Grade 12
A+
N+
MCITP/MCTS/MCSA
MS-900, AZ-900 (Additional certifications such as MS-740, MS-203, MS-500 and MS-700 a benefit)
Other IT related certifications may be presented.
Main Duties / Key Accountabilities
Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform
Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
The position responsibility requires independent
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004681/JM&source=gumtree
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16h
1
My client, who is an Information Technology solutions provider is seeking to employ a Technical Specialist
to be based at their Stellenbosch office. The ideal candidate will have 4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021 and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications. Own vehicle and valid license essential as traveling is required.
Position Summary and Primary Objectives
The Technical Specialist role is to provide support and perform maintenance within the client organizations computing environment utilizing Endpoint Management technologies. The Senior Technical Specialist will also manage, provide support on and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.Requirements:
Qualifying Experience:
4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021.
Experience supporting MacOS.
Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.
Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
Knowledge regarding, routers (logging into a router. basic configuration)
Knowledge of anti-virus and virus removal.
Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory.
Customer Service experience.
Education and Training:
Grade 12
A+
N+
MCITP/MCTS/MCSA
MS-900, AZ-900 (Additional certifications such as MS-740, MS-203, MS-500 and MS-700 a benefit)
Other IT related certifications may be presented.
Main Duties / Key Accountabilities
Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform
Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
The position responsibility requires independent anal
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004654/JM&source=gumtree
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13d
First Line Support Engineer (Azure)Please note: This position is an in the office position and candidates will be required to work from our client's offices in Newlands, Western Cape.A leading UK-based firm is seeking a dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team based in Newlands, Western Cape. The role involves providing first-line technical support to end-users through various channels such as phone, email, and BMS, ensuring timely and professional assistance. Job Types: Full-time, PermanentSalary: From R18,000.00 - R20, 000.00Duties & ResponsibilitiesResponsibilities:- Diagnose and resolve hardware and software issues involving desktops, laptops, printers, mobile devices, and other IT equipment.- Maintain and configure desktop operating systems, software applications, and peripheral devices, including updates and patches.- Record, track, and document problem-solving processes, including all actions taken and resolutions.- Utilize diagnostic utilities and best practices for troubleshooting, and maintain technical support documentation.- Collaborate with second and third-line support teams for complex issue resolution.- Ensure adherence to escalation protocols and SLA guidelines.- Provide quality remote support to clients and engage in post-resolution follow-ups.- Attend daily strategy meetings with the Help Desk Manager.Desired Experience & QualificationRequirements:Experience: Kaseya and other monitoring platforms: 2 years (Required)Azure: 2 years (Required) Ability to Commute: Newlands, Western Cape (Required) - Proficiency in troubleshooting Windows Desktop, Server, Microsoft Office, and various business applications.- Experience with Kaseya and other monitoring platforms.- Ability to provide basic training and guidance to end-users on IT-related topics.- Commitment to company policies and best practices, including accurate time tracking. Interested?The position offers an excellent opportunity to work in a fast-paced environment, ensuring customer satisfaction and effective problem resolution. If you are a committed IT professional with a passion for technology and customer service, we invite you to apply for this exciting opportunity.
1d
1
My client, who is an Information Technology solutions provider is seeking to employ a Systems Engineer
to be based at Stellenbosch. The ideal candidate will have 4-5 years’ experience supporting Microsoft on premise and cloud environments, experience supporting MacOS and have the necessary A+, N+ and MCITP / MCTS / MCSA qualifications.
Position Summary and Primary Objectives
The Systems Engineer role is to provide support and perform maintenance within the client organizations computing environment utilizing Endpoint Management technologies. The Systems Engineer will also manage, provide support on and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.The Systems Engineer will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.The Systems Engineer will serve as a 3rd level of escalation for the Service Desk attending to more intricate service requests or requests which require a higher level of permissions.Requirements:
Qualifying Experience
4-5 years’ experience supporting Microsoft on premise and cloud environments.
Experience supporting MacOS
Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies
Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
Knowledge regarding, routers (logging into a router. basic configuration)
Knowledge of anti-virus and virus removal.
Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
Extensive Server knowledge: sharing, security, Active Directory knowledge, Server Virtualization and security hardening.
Customer Service experience
Education and Training
Grade 12
A+
N+
MCITP/MCTS/MCSA
MS-900, AZ-900 (Additional certifications such as MS-740, MS-203, MS-500 and MS-700 a benefit)
MS-102 or equivalent (MD-102 as beneficial)
Other IT related certifications may be presented
Main Duties / Key Accountabilities
Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform
Assist with the setup, configure, maintenance and support of Microsoft 365
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004656/JM&source=gumtree
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13d
1
Looking to work in Capital Markets and Forex? We have some cool new work in, at a niche financial technology hub! They are looking for a senior analyst programmer to evaluate the chosen solution through design & construction, ensuring it gets the green light! This is a high-availability, online transacting environment, they are fast-paced + pretty fearless when it comes to tech!You will be liable for the development, maintenance, configuration /enhancement of a variety of applications utilizing C# .NET stack; you will work with Angular and Restful services; Microsoft SQL Server databases on a Web + Mobile platform. The team are engaging and smart; they enjoy a good scrum session giving you the tools and direction you need for a job well done!What's more, is the offer good financial perks; and are moving quickly, eager to get someone new on board in the upcoming weeks;To land an interview, we are looking for the following:You have a good six years’ experience in developing and supporting C#.Net desktop or web application development in an enterprise environmentDecent skills in Microsoft SQL ServerUnderstanding of Microsoft .NET technologies with emphasis on C# development (Visual Studio, HTML5, ASP.Net, JavaScript, CSS, .Net 4 and up, Angular 9+)Other skills include MS-SSRS, Azure DevOps, Test Driven Development, & SQL Management StudioReference Number for this position is ND53600 which is a permanent position offering a cost to company of R780k per annum negotiable on experience and ability. Contact NicoleD on nicoled@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!https://www.e-merge.co.za/careers/referralprogramme/
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMDkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176375&xid=1320_10092
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2y
1
A fast-paced specialist IT service provider in Durbanville seeks a highly meticulous and focused 1st Line Support Technician to provide front line user support while assisting the team with maintenance and operations of all corporate tech infrastructure. You must also be able to meet the physical requirements which is being able to lift and handle up to 50 pounds in equipment. The successful candidate must possess a BA/BS Degree in Computer Science/Engineering or have equivalent practical experience and an A+ Certification or other industry recognised advanced certification. You must have at least 3 years’ work experience in Microsoft Windows desktops, servers and networks, demonstrated ability to troubleshoot and resolve basic desktop, notebook and mobile issues, Active Directory, LAN/WAN, DNS/WINS and DHCP skills with a good understanding of computer networking, security and infrastructure best practice.Requirements:Qualifications – Associates or BA/BS Degree in Computer Science, Engineering or equivalent practical experience.Microsoft A+ Certification or other industry recognised advanced certification.Experience/Skills - 3-5 years’ work experience in Microsoft Windows desktops, servers and networks.Demonstrated ability to troubleshoot and resolve basic desktop, notebook and mobile issues.General understanding of computer networking, security and infrastructure best practices.Knowledge of Microsoft Active Directory.Understanding of LAN/WAN, DNS/WINS, DHCP and mobile computing environments.Ability to meet the physical requirements of the position, including the ability to lift and handle up to 50 pounds in equipment.Work with other information system individuals and teams and vendors in other countries.Ability and willingness to provide support during off hours when necessary.Attributes:Effective organisation and planning skills and ability to prioritize work on multiple projects with high attention to detail.Strong communication, interpersonal and customer service skills to work effectively both independently and as part of a team.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. Comments:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175266&xid=1320_10067
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2y
1
Kena Group is looking for a desktop support engineer to provide technical assistance to the group; to install, upgrade, troubleshoot hardware and software systems. Responsibilities:Implement user tickets regarding hardware, software and networking issues Assist internal clients through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until issues are resolved Customize desktop applications to meet user needs Record technical issues and solutions in logs Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests to management Help create technical documentation and manuals Role requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows 365/One Drive/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Qualified in Computer Science or relevant field Able to work comfortably in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU2NzkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1792336&xid=1320_56792
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10d
IT Field Support Technician – Cape Town
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Cape Town.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
14d
IT Technician (Mid-Senior Support Engineer)
Centurion, Gauteng
Role Responsibilities:
• Oversee technical infrastructure operations, administration, and reporting.
• Align with Shared Services Is Strategy for effective integration.
• Assist with Planning infrastructure growth and capacity development.
• Establish procedures, policies, and training protocols.
• Manage maintenance, design, and analysis of infrastructure.
• Recommend updates to services and standards.
• Assist with defining and implement IT Disaster Recovery Strategy.
• Set software, hardware standards, and conduct performance testing.
• Ensure security maintenance across systems.
• Handle IT assets, inventory management.
• Guide Information Systems projects and design delivery.
• Govern incidents, problems, and change management.
• Strive for customer excellence and satisfaction.
• Ensure IT accountability, innovation, and security.
• Implement and uphold policies, procedures, and risk management.
• Foster relationships with, clients, and teams.
• Mitigate risks effectively, Windows Server, Microsoft Exchange, DHCP, DNS, NAS/DAS devices, VOIP Solutions (Understanding), General Support, Backup and connectivity solutions, Networking, Apple Mac (advantageous), Office 365 and Pastel
• A need to improve on Technical Knowledge to perform work better is a must.
• General IT Support and Admin
Relevant Qualifications / Experience:
• Brings 6 - 8 years of technical experience.
• Ability to demonstrate strong leadership skills.
• Skilled in problem solving and resolution.
• Demonstrates a proven record of competence in all IT processes and systems, with in-depth experience in networks, Microsoft environment management, network, server, cloud, desktop, and application security, as well as end-user device management.
• Experienced in analysing, implementing, and evaluating IT systems/infrastructure and relevant specifications.
• Proficient in commissioning services from third parties and managing relationships with suppliers and contractors.
• Possesses a solid understanding of IT Infrastructure and operations practices.
• Proficient in Microsoft Word, Excel, and PowerPoint.
Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV to recruits@synergyit.co.za as we probably have other opportunities that could interest you.
15d
1
IT Technician (Mid-Senior Support Engineer)Centurion, Gauteng Role Responsibilities:• Oversee technical infrastructure operations, administration, and reporting.• Align with Shared Services Is Strategy for effective integration.• Assist with Planning infrastructure growth and capacity development.• Establish procedures, policies, and training protocols.• Manage maintenance, design, and analysis of infrastructure.• Recommend updates to services and standards.• Assist with defining and implement IT Disaster Recovery Strategy.• Set software, hardware standards, and conduct performance testing.• Ensure security maintenance across systems.• Handle IT assets, inventory management.• Guide Information Systems projects and design delivery.• Govern incidents, problems, and change management.• Strive for customer excellence and satisfaction.• Ensure IT accountability, innovation, and security.• Implement and uphold policies, procedures, and risk management.• Foster relationships with, clients, and teams.• Mitigate risks effectively, Windows Server, Microsoft Exchange, DHCP, DNS, NAS/DAS devices, VOIP Solutions (Understanding), General Support, Backup and connectivity solutions, Networking, Apple Mac (advantageous), Office 365 and Pastel• A need to improve on Technical Knowledge to perform work better is a must.• General IT Support and AdminRelevant Qualifications / Experience:• Brings 6 - 8 years of technical experience.• Ability to demonstrate strong leadership skills.• Skilled in problem solving and resolution.• Demonstrates a proven record of competence in all IT processes and systems, with in-depth experience in networks, Microsoft environment management, network, server, cloud, desktop, and application security, as well as end-user device management.• Experienced in analysing, implementing, and evaluating IT systems/infrastructure and relevant specifications.• Proficient in commissioning services from third parties and managing relationships with suppliers and contractors.• Possesses a solid understanding of IT Infrastructure and operations practices.• Proficient in Microsoft Word, Excel, and PowerPoint.Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV to recruits@synergyit.co.za as we probably have other opportunities that could interest you.
15d
1
Established IT company in Paarl offering a full-time IT technician positions and intern positions for motivated individuals that has a passion for working hard, learning new skills and being part of a dynamic team. Requirements: - Matric - Minimum 1 year diploma or higher - Networking - Systems administration experience - Desktop support - Minimum 1 year working experience in similar field Duties: - General network maintenance - Backups - Desktop support - Installations - wifi, software and PC - Troubleshooting & general support - Website updates Web knowledge would be beneficial, but not a requirement. In this job you will learn a lot of new skills and develop your career. Salary negotiable based on qualification and experience. If you are a serious candidate that would like to apply for this position, please send your CV and salary expectation to md@tceg.co.za. The most important quality we are looking for is good moral values that align with our company values.
15d
Our company wants to appoint a qualified IT/Support candidate who will be responsible to technically support our team. This position is based in George, Western CapeDuties and Responsibilities Responsible for maintaining all aspects of the office's network systems Responsible for all IT support - new systems, software and hardware upgrades Fault finding, troubleshooting and resolving software / hardware issues Ensuring that laptops and desktops are set up accordingly with all the necessary applications Setting up printing access as well as Wi-Fi access points Guest Network Wi-Fi access Conduct daily IT operations and preventative maintenance Responsible for Cable management / network infrastructure / Wifi Infrastructure / VPN Responsible for monitoring and protecting networks from viruses and malware Responsible for NAS storage / backups / database recoveries Software license monitoringQualifications A+ and/or N+ certification, IT Diploma/ Degree Windows Server Platform qualification and knowledge including Active Directory / DHCP server / DNS server / Group Policies Virtual Environment Knowledge – VMWare / Hyper-V SQL Database knowledge: MicroSoft Azure, Amazon Microsoft BI / power APPs is an added advantage CCTV IP Hardware and Software is an added advantage ESET Antivirus Mikrotik / Winbox ConfigurationSkills: Between 3 - 5 years’ experience in relevant IT field Ability to work under pressure with attention to detail The ability to work with minimal supervision Problem solving/troubleshooting skills Ability to think proactively and have a strong dynamic approach Good interpersonal skills Ability to exercise good judgement and protecting confidential information. Valid driver’s license code 8 (essential) Must be willing to travel Must be willing to work after hours / standby / weekends if need be Must reside in George/ surrounding areaSalary is market related and negotiable depending on experience Email a detailed CV, certificates as well as three contactable references to: chane@afsol.co.za
15d
1
A leading Managed IT Services Provider is looking for an ‘’IT Service Agent (T1 or T2)’’ to join their team on a full- time permanent basis based in Bellville, Cape Town.Excellent compensation package plus internal career advancement opportunities.About the role:The primary role of the IT Service Agent (T1 or T2) is responsible for providing technical support and assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action, monitor issues from start to resolution and deal with escalations when required.Requirements:• Valid Drivers license and own vehicle• Extensive experience in a Managed Service Provider (MSP) environment• Matric or NQF equivalent• A+ and N+ or equivalent• Microsoft MCSA or MCSE• Experience in Microsoft 365 and Azure environments• Certification or Degree in IT advantageous• Experience working with ITIL and COBIT5 frameworks (certification will be advantageous)• Practical service delivery experience in the Information Technology industry; as an IT support, field support or desktop support technician• Experience with: general IT equipment Desktops, hardware/software, Applications Switches, routers, Microsoft Servers, server literacyResponsibilities:• Compliance with the Ticket Lifecycle Management:• Respond to logged tickets, and log ticket if no ticket exists• Ensure tickets are classified & prioritized accurately• Ensure time entries are captured accurately, consistently, and timeously• Provides regular and timely updates to all parties (internal and external) on incident statuses• Ensure quality communication and that updates and resolutions meet stakeholder requirements• Field Support:• Compliance with customer rules, processes and procedures while attending to work at customer offices• Compliance with Onsite Statement of Work (SoW)• Escalations:• Quickly and accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response• Notify relevant stakeholders• Communicate updates consistently and regularly (for Major incidents, updates should be at least hourly)• Provide root cause analysis for major incident in the form of a Major Incident Report• IT Information Library (ITIL) and IT Service Management (ITSM):• Risk Management: Identify, log, and communicate risks. Collaborate with stakeholders to develop mitigation strategies• Knowledge Management: Document changes in the environment within the knowledge management systems. Ensure diagrams, passwords, vendor info etc. are kept up to dateApplying for this position:Only open to South African citizens.If you are interested in this great career opportunity, please send your CV with position title as reference to: careers@hrtalentpartner.co.za
18d
The IT Technician
(Intern) will provide direct technical assistance and support to UKS staff for
network, hardware and software issues.
Duties include
installing and maintaining computer systems including software and hardware on desktops
and laptops, resolving internet and network access issues (both wired and
wireless), providing network printer support, meeting with staff to provide
one-on-one technical assistance as needed/requested, providing training to
staff on software and hardware use, determining causes of
computer/software/network malfunctions through evaluation and testing and
resolution via modifications, repair, or external support assistance.
20d
IT Administrator LocationMidrand, GautengWe are looking for an IT Graduate or studying towards for a
Hybrid role in a small company in Midrand.
Candidate must have a knowledge of remote service support, IT
Administration, customer service and Office 365The ideal candidate must have:IT SkillsCustomer ServiceReside in MidrandPresentableAbility to travel to customers (when required)Well spokenTeam playerWilling to learnDriver’s license (Preferable)Ability in troubleshooting Windows desktops / laptops,
Microsoft office, MacOS, desktop hardware etc.Experience working on and administering Office 365
Studying towards/completed IT Must be able to communicate in English, Setswana or Sepedi, and IsiZulu.for enquiries please email info@kgnc.co.za
21d
1
A dynamic Internet Service and Network Specialist seeks a highly skilled 2nd Line Support Engineer who will serve as the first point of contact resolution for all supported infrastructure and 3rd party related issues. You will take ownership of all owned incidents from logging to resolution while also assisting with internal desktop support queries. You will require a suitable tertiary qualification, be N+ Certified, have basic Linux command line skills, 5+ years’ experience with IPv4, MTU, Troubleshooting & VLANs. You must also have proficiency with WAN connectivity, ADSL troubleshooting, VoIP, Mikrotik, Cisco, ISP and DNS including types of records and troubleshooting – Bind, powerDNS and unbound.Duties:Log Incidents and Service Requests, ensuring end to end management, resolution and ownership of tickets.Handle support requests / be a point of escalation in the call’s lifetime.Identify and escalate requests requiring urgent attention.Ensure that an ongoing contribution toward positive customer satisfaction is achieved.Coordination of incidents and requests in order to meet Service Level Agreements.Liaise with various 3rd parties to ensure call resolution.Adherence to call lifecycle processes and procedures.Assist with internal IT support queries.Liaise with the Project Management team, 3rd Line Engineers and Network Engineers on a regular basis.Will be part of an after-hours standby rotation cycle.Requirements:A relevant tertiary qualification.N+ qualification.Basic Linux command line skills.Excellent practical networking skills - 5+ years’ experience –IPv4 understandingMTUTroubleshootingVLAN understandingNetwork troubleshooting (WAN connectivity).ADSL troubleshooting.Wireless networks.Email understanding.Good understanding of DNS including on types of records and troubleshooting – Bind, powerDNS, unbound.Configure IP phones and troubleshoot call issues (VoIP).Mikrotik and Cisco experience.Ideal candidate will have experience working in an ISP environment.Valid Driver’s License and own vehicle.Attributes:Ability to work under pressure and multitask while prioritising workload and issues.Performance-driven and attention to detail.Excellent communication skills.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. Comments:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NjkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245081&xid=1320_16690
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2y
Requirements
:Relevant
IT Diploma
:Good
communication skills.
:
presentable, vibrant and self-motivated and enthusiastic person who is
reliable, efficient and enjoys pressure.
:Valid
drivers license will be an advantage.
Duties
will include but not limited to
:Desktop
support
:Hardware
and software repairs and maintenance
:Dealing
with suppliers on a daily basis.Booking in faulty stock and creating Job cards.
Atleast
1 year experience will be beneficial.Salary-R6000 pm
please
mail CV to : allison@esquire.co.za
1mo
1
IT Support TechWe are looking for an IT qualified personal who is knowledgeable on - Networking- Server setups - Software installation- Desktop and Software supportWe are looking for a team player. Qualifications: National Diploma in ITBased in Durban.Required to work on certain weekends.Please email all CV's to barry@almextransport.com
1mo
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