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First Line Support Engineer (Azure)Please note: This position is an in the office position and candidates will be required to work from our client's offices in Newlands, Western Cape.A leading UK-based firm is seeking a dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team based in Newlands, Western Cape. The role involves providing first-line technical support to end-users through various channels such as phone, email, and BMS, ensuring timely and professional assistance. Job Types: Full-time, PermanentSalary: From R18,000.00 - R20, 000.00Duties & ResponsibilitiesResponsibilities:- Diagnose and resolve hardware and software issues involving desktops, laptops, printers, mobile devices, and other IT equipment.- Maintain and configure desktop operating systems, software applications, and peripheral devices, including updates and patches.- Record, track, and document problem-solving processes, including all actions taken and resolutions.- Utilize diagnostic utilities and best practices for troubleshooting, and maintain technical support documentation.- Collaborate with second and third-line support teams for complex issue resolution.- Ensure adherence to escalation protocols and SLA guidelines.- Provide quality remote support to clients and engage in post-resolution follow-ups.- Attend daily strategy meetings with the Help Desk Manager.Desired Experience & QualificationRequirements:Experience: Kaseya and other monitoring platforms: 2 years (Required)Azure: 2 years (Required) Ability to Commute: Newlands, Western Cape (Required) - Proficiency in troubleshooting Windows Desktop, Server, Microsoft Office, and various business applications.- Experience with Kaseya and other monitoring platforms.- Ability to provide basic training and guidance to end-users on IT-related topics.- Commitment to company policies and best practices, including accurate time tracking. Interested?The position offers an excellent opportunity to work in a fast-paced environment, ensuring customer satisfaction and effective problem resolution. If you are a committed IT professional with a passion for technology and customer service, we invite you to apply for this exciting opportunity.
1d
Must have experience (either installing tracking devices or automotive products e.g radios, alarms in vehicles)Must be able to speak English.Must have a valid drivers license (we are not looking for a driver) and a clear criminal recordWe are based in Claremont, Cape TownPlease send your CV to amber@vmsfleet.co.za
7d
2
Premier Security is on the lookout for a
skilled Alarm Technician to become an integral part of our team. If you have a
passion for technology, a keen eye for detail, and a commitment to safety, we
want to hear from you!We’re seeking individuals with:
Proven Experience: You should
have hands-on experience with alarm systems and surveillance cameras,
demonstrating your ability to handle technical challenges with ease.
Valid Driver’s License: Mobility is
key in this role, hence a valid driver’s license is non-negotiable.PSIRA Certification: As a testament
to your professionalism and adherence to industry standards, a current
PSIRA certificate is required.Educational Credentials: We value
continuous learning and development. Please provide any relevant
certificates of training you have received in the field.Transportation: Candidates are
expected to have their own reliable transport to and from work.Integrity Checks: In line with
our commitment to maintain a safe and trustworthy environment, applicants
must be willing to undergo a drug test and lie detector test.
How to Apply:
Ready
to take the next step in your career with Premier Security? Please send your CV
and references to either manager@premiersecurity.co.za
or admin@premiersecurity.co.za.
Deadline for Application: Don’t
miss out on this opportunity – make sure to apply by 15 March 2024.
At
Premier Security, we’re more than just a team; we’re a family. We support our
employees through every challenge and celebrate every success. If you’re ready
to make a difference, we’re ready to meet you!
25d
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