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Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills
Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS.
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential.
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
8h
Ads in other locations
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A National Company of Chartered Accountants and Registered Auditors are seeking a full time Senior Software Developer in the Head Office in Pietermaritzburg.
A National Company is seeking a Software/Systems Developer
Degree or Diploma in Systems DeveloperMicrosoft CertifiedConsulting Purpose of the position
To design, develop and maintain custom Software Systems and provide data analytics services for internal company use and to be marketed to Public & Private Sector Job description
Liaise with clients, both internal and external staff to identify and assess needs and requirementsEnsure complete and adequate training to all usersProvide support when requiredProductSystem specifications, design and development to be performed in consultation with users and adequately address user needsInnovative ideas to enhance efficiency and effectiveness of operations internally and value to clientsActive project managementPreparation and submission of high quality tender and proposals, where applicable Core responsibilities
Identify internal inefficiencies and develop/implement IT solution to help mitigate these inefficiencies, increase productivity and reduce unnecessary costsDevelop software solutions for the public and private sector which will open new business opportunities and enhance the company’s services offered.Support, develop and maintain existing software systems owned by the companyProvide skills in the field of data science in order to clean/analyse and produce valuable insights, reports/charts and projections to benefit the company.Deliver client ServiceEnsure that clients’ needs are met, working within own area of responsibility and controlEnsure customer satisfaction with action, decisions and recommendationsTake personal responsibility for correcting errors and problemsIdentify changes in the market, technological and legislative industries to explore new business opportunities and adapt current approachImplement actions to drive the vision and mission of the companycommunicate effectively at all levels: Written, electronic and verbally.
SECTOR: Information Technology
Job Reference #: JHB000016/SK
4d
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Job DescriptionWe are looking for a competent Help desk support technician to provide fast technical assistance to our clients. An excellent Help desk technician must have good technical knowledge and communication skills. They must also be customer focused and patient.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting and diagnosticsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamRequirementsProven experience as a help desk technician or other customer support roleExperience in IT customer supportGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsJob Type: Full-timeSend CV to CV@oscs.co.zaSalary: R8 000,00 - R12 000,00 per monthEducation:Certificate (Preferred)
2mo
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