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Hello everyone,I am Vasco Msowoya and am 26 years old from Malawi based on my Nationality. With aDiploma in Computer Engineering (ABMA Levels 4–6) and practical experience gainedduring my internship at the National Registration Bureau of Malawi, I am eager tocontribute my technical expertise and customer focused approach to your team.In my internship, I provided end user support, installed and configured IT systems, andmaintained networks while ensuring compliance with IT security protocols. I consistentlyresolved hardware and software issues, supported Office 365 and Active Directoryenvironments, and collaborated with colleagues to improve processes. My technical skills include:. Windows installation. TCP/IP networking.Database management. System backup and recovery. I also bring strong interpersonal and customer service skills, developed through my roleas a Guest Service Assistant. This experience enhanced my ability to communicateeffectively, manage time efficiently, and resolve issues professionally.I am motivated to join a forward thinking organization where I can apply my skills insystem maintenance, networking, and help desk support while continuing to growprofessionally. I am confident that my combination of technical knowledge, complianceawareness, and customer service experience will make me a valuable addition to yourteam. Thank you for considering my application. I would welcome the opportunity to discusshow my background aligns with your needs. Kind regards, Vasco Msowoya
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