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Results for customers service jobs in Find IT Technician jobs in Gauteng
1
Our client in the Tech industry is looking for a Security Support Engineer who will understand the software, hardware risks and requirements to meet and exceed all customer service excellence, this role will improve your testing, evaluating and analysis of security systems and applications.
Responsibilities:
Perform tests, evaluate and research of security procedures and requirementsUnderstand management systems and security applicationsCollaborate and evaluate security programs for organizationConduct business analysis and risks assessments on new systems and technologiesKnowledge of QA Software and hardware security risksTake care of all built in security systems, computer systems, frameworks, datacenter and hardwareList procedures for the delivery of cybersecurity engineering servicesDevelop firewall to secure the network infrastructure and close off security vulnerability in case of attacksAnalyze and monitor attacks and hacks and report to managementDesign and develop security features for system architectureEnsure all information systems are functional and secureEnhance new Technology services and maintain existing
Requirements
Relevant qualification /CompTIA Security +MTA (Microsoft Technology Associate)Cisco Certified Network Associate -Security(CCNA-Security)Cisco Certified Network Associate -Routing and SwitchingCisco Certified Entry Networking Technician Associate
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjIyMDIzNTk3P3NvdXJjZT1ndW10cmVl&jid=1223019&xid=1222023597
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19h
1
An innovative tech company based in centurion is looking for a Network Support Engineer who will meet and exceed customer service excellence and ensure stable operation of the core network, this role will enhance your routing and switching skills, as well as understanding the monitoring tools like SNMP and NetFlow crucial.
Responsibilities:
Implement and practice best NPIS/IP configurationsTesting and troubleshooting of all telecommunications circuitAssist in designing and implementing of L2 VLANS and bridge domains for clientsAudit all connections to ensure accurate inventory and invoicingLiase with Business operations, logistics and network engineering team to streamline work of various stakeholdersManage network security systems and firewall configurationsMeet with service providers to resolve all issues experienced on Access circuit and on Core National Long-distance linksReport trends on core backbone links for SLA uptime and future capacities for planningIdentify trends and proactively recommend hardware and fibre augments,Support for new site builds, moves, and expansions, plan large scale circuit migrations with data centre providers, vendors, and partners,Ensure reliable and functional connectivity per company standardsMonitor traffic analysis using relevant systems and address future expansion requirements.Identifying issues and provide solutions to reduce potential risks
Requirements/Experience
3+ years’ experience working within telecommunications spaceDiploma/Degree or higher certificate in Information Technology (equivalent qualification)Cisco certification CCNP (R&S or SP)Juniper certificationUnderstand Network topology, newtwrok design, application layer and routing protocolsKnowledge of BGP and OSPFKnowledge of Company systems,processes and policiesKnowledge on MPLS & VRF essentialAdvanced knowledge of SIP & VOIP protocols and topologies
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Nzc0NDAwMjQ/c291cmNlPWd1bXRyZWU=&jid=1223020&xid=577440024
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19h
1
Our client in the moto industry based in East Rand is currently looking for a National Sales Manager to project and implement functional strategies to increase sales and market share for profitable new business, a leader to manage processes, systems, and people to achieve and ensure targets are met, this role will increase your management skills as well as people management skills.
Responsibilities.
Lead and guide sales team to ensure growth targets and revenue are met for portfoliosProvide accurate forecasting to ensure business capitalizes on new opportunities and meets targetsDevelop and implement new sale strategies and programs to exploit new market opportunitiesIdentify and develop customer base and working with new and existing customers through planning and reviewsMotivate and advise sales team to improve performance and culture accountability at all levels, with customer line of sightOrganize and plan lead salesResponsible for jointly setting strategic direction and execution of strategic business plans into measurable business outcomesDevelopment of the sales management team against defined succession plans strategy.
Requirements:
NQF 7 in Business Management, MBA or equivalent qualification5 + years experience in a Senior Management capacityDrivers license (code B)Advanced computer skillsTrack record of achieving results in sales6+ years of people management experienceKnowledge in Business analysis, strategic development and marketingAbility to lead and build team capabilitiesProven ability to meet deadlines and work under pressureNegotiation skills and understanding of business procurementExceptional capacity for managing and leading peopleSolid understanding of finance, IR and people coaching and hiringService orientation and Customer focus
If you meet the requirements for above position kindly email your profile to: hr@solicited.co.za
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
Should you have any questions regarding the above role or any other vacancies, kindly visit our website: www.solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjAwMjY2NTMzP3NvdXJjZT1ndW10cmVl&jid=1225226&xid=3200266533
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20h
1
The focus for this role will be Hybrid Cloud and Data Centre and SAP solutions.
A successful candidate will be expected to be a competent design authority on larger or more complex solutions, demonstrating an understanding of the customers’ business and commercial issues. They identify, design, and deliver larger or more complex architectures, strategies and specific solutions.
Responsible for the design and communication of high-level structures to enable and guide the design and development of integrated solutions that meet current and future business needs.
Minimum Requirements:
Bachelors’ Degree or equivalent through other qualifications / work experience.Successful track record in technical Pre-sales of Data Centre and Hybrid Cloud Solutions with a special focus on software Strong background and understanding of SAP HANA, Enterprise storage, Virtualization, Converged, Hyper Converged and Cloud infrastructures.5+ years’ experience in the design of Infrastructure Solutions.Demonstrable knowledge of the design considerations, technologies and tools enabling new generation Data Centre solutions.Appropriate accreditation / certification including one or more convergence technologyPrevious exposure and demonstrable understanding of Infrastructure Solutions for SAP environments.Previous exposure and demonstrable understanding of complex VMware environments (both converged and hyperconverged).Technology Evangelist with the ability to connect and work with C-Level stakeholdersTechnology Evangelist - Public Speaking at events
Key Accountabilities:
Owns and develop the Company Solution portfolio including alliance managementDevelop the VMware portfolio including alliance managementTake complete responsibility for technical input to qualification and business approval meetings, designing larger more complex solutionsShapes technical proposals to be commercially acceptable to the customer and may make solution/service trade-offsRepresents Company at customer forums, conferences, and professional bodies to build Company’s reputation in the marketplaceContributes to definition of customers’ overall IT architecture, designing new solutions of significant size and complexity, and can manage the work of specialists contributing to the design and implementationPartner enablement to drive the SAP portfolio value propositionAssisting sales team in articulating a clear win strategyParticipate in focused events creating brand and portfolio awareness for both the SAP and VMware portfoliosBe entrenched as a trusted advisorActively d...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzUwMDY1MTkyP3NvdXJjZT1ndW10cmVl&jid=1398997&xid=2750065192
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20h
To produce the required labour hours through maintenance
and repair work, in accordance with the Company quality and efficiency
standards.
Duties and responsibilities will include, but will not be
limited to:
Repair or replace broken or
malfunctioning components of machinery or equipment.Disassemble machinery or equipment to remove parts and make repairs.
Observe and test the operation of machinery or equipment and diagnose
malfunctions, using voltmeters and other testing devices.
Reassemble equipment after completion of inspections, testing, or repairs.
Clean, lubricate, or adjust parts, equipment, or machinery.
Examine parts for defects, such as breakage or excessive wear.
Test newly repaired machinery or equipment to verify the adequacy of repairs.
Provide comprehensive and accurate reports on diagnosis, assessment of
component/part, failures, observations, actions, and recommendations.
Record parts or materials used and order or requisition new parts or materials
as necessary.
Ensure excellence in customer service delivery through meticulously following
procedures/processes.
Ensure the correct documentation is in place and accurately completed before
repairs are done.
Work standby and overtime, when required to do so.
Ensure that all OHS procedures are followed and that all tools and equipment is
handled with proficiency and with the necessary respect
Minimum Requirements:
Grade 12
N6
Technical qualification
Trade tested refrigeration qualification.
Technical (workshop and repairs) experience of 2-3 years which includes
repairs, assembly of equipment, quotations on parts and the likes - highly
beneficial.
Skills:
To perform repairs and
installations of equipment and refrigeration
Technical repairs skills including refrigeration repairs.
Excellent communication skills on all levels (speak, read, and write)
Ability to manage customer's
expectations.
Problem solving skills.
Team player
PC
literate (SAP, Excel, Word, e-mail)
Knowledge:
Knowledge of customer services
Repair, testing and quoting on products received.
Maintaining of all tools and equipment
Product application knowledge of catering equipment an advantage
OHS Act knowledge.
3d
IT Technician (Mid-Senior Support Engineer)
Centurion, Gauteng
Role Responsibilities:
• Oversee technical infrastructure operations, administration, and reporting.
• Align with Shared Services Is Strategy for effective integration.
• Assist with Planning infrastructure growth and capacity development.
• Establish procedures, policies, and training protocols.
• Manage maintenance, design, and analysis of infrastructure.
• Recommend updates to services and standards.
• Assist with defining and implement IT Disaster Recovery Strategy.
• Set software, hardware standards, and conduct performance testing.
• Ensure security maintenance across systems.
• Handle IT assets, inventory management.
• Guide Information Systems projects and design delivery.
• Govern incidents, problems, and change management.
• Strive for customer excellence and satisfaction.
• Ensure IT accountability, innovation, and security.
• Implement and uphold policies, procedures, and risk management.
• Foster relationships with, clients, and teams.
• Mitigate risks effectively, Windows Server, Microsoft Exchange, DHCP, DNS, NAS/DAS devices, VOIP Solutions (Understanding), General Support, Backup and connectivity solutions, Networking, Apple Mac (advantageous), Office 365 and Pastel
• A need to improve on Technical Knowledge to perform work better is a must.
• General IT Support and Admin
Relevant Qualifications / Experience:
• Brings 6 - 8 years of technical experience.
• Ability to demonstrate strong leadership skills.
• Skilled in problem solving and resolution.
• Demonstrates a proven record of competence in all IT processes and systems, with in-depth experience in networks, Microsoft environment management, network, server, cloud, desktop, and application security, as well as end-user device management.
• Experienced in analysing, implementing, and evaluating IT systems/infrastructure and relevant specifications.
• Proficient in commissioning services from third parties and managing relationships with suppliers and contractors.
• Possesses a solid understanding of IT Infrastructure and operations practices.
• Proficient in Microsoft Word, Excel, and PowerPoint.
Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV to recruits@synergyit.co.za as we probably have other opportunities that could interest you.
25d
1
IT Technician (Mid-Senior Support Engineer)Centurion, Gauteng Role Responsibilities:• Oversee technical infrastructure operations, administration, and reporting.• Align with Shared Services Is Strategy for effective integration.• Assist with Planning infrastructure growth and capacity development.• Establish procedures, policies, and training protocols.• Manage maintenance, design, and analysis of infrastructure.• Recommend updates to services and standards.• Assist with defining and implement IT Disaster Recovery Strategy.• Set software, hardware standards, and conduct performance testing.• Ensure security maintenance across systems.• Handle IT assets, inventory management.• Guide Information Systems projects and design delivery.• Govern incidents, problems, and change management.• Strive for customer excellence and satisfaction.• Ensure IT accountability, innovation, and security.• Implement and uphold policies, procedures, and risk management.• Foster relationships with, clients, and teams.• Mitigate risks effectively, Windows Server, Microsoft Exchange, DHCP, DNS, NAS/DAS devices, VOIP Solutions (Understanding), General Support, Backup and connectivity solutions, Networking, Apple Mac (advantageous), Office 365 and Pastel• A need to improve on Technical Knowledge to perform work better is a must.• General IT Support and AdminRelevant Qualifications / Experience:• Brings 6 - 8 years of technical experience.• Ability to demonstrate strong leadership skills.• Skilled in problem solving and resolution.• Demonstrates a proven record of competence in all IT processes and systems, with in-depth experience in networks, Microsoft environment management, network, server, cloud, desktop, and application security, as well as end-user device management.• Experienced in analysing, implementing, and evaluating IT systems/infrastructure and relevant specifications.• Proficient in commissioning services from third parties and managing relationships with suppliers and contractors.• Possesses a solid understanding of IT Infrastructure and operations practices.• Proficient in Microsoft Word, Excel, and PowerPoint.Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV to recruits@synergyit.co.za as we probably have other opportunities that could interest you.
25d
1
We fix All Cellphones and Repairs Pty Ltd is a accredited repair center is looking for a PCB On Board Technician. This is a full-time, on-site role located in Randburg for a Mobile Technician. The Mobile Technician will be responsible for diagnosing, repairing, and maintaining mobile devices, including phones and tablets. They will also be responsible for providing technical support to customers and ensuring a positive customer experience.QualificationsTechnical degree or certification in mobile device repair or related fieldExperience repairing and troubleshooting mobile devices, including phones and tablets and laptopsExperience with software and hardware diagnostics toolsStrong customer service and communication skillsAbility to work independently and manage time effectivelyAttention to detail and ability to work in a fast-paced environmentExperience with mobile device operating systems, including iOS and AndroidAbility to maintain confidentiality and handle sensitive customer informationNeed to have PC and Cellphone onboard experienceMust be able to work on AppleExperience with programming languages and additional technical certifications are a plus.Please forward your CVs to info@wefixallsa.co.za or whats app 063 499 4597
25d
IT Administrator LocationMidrand, GautengWe are looking for an IT Graduate or studying towards for a
Hybrid role in a small company in Midrand.
Candidate must have a knowledge of remote service support, IT
Administration, customer service and Office 365The ideal candidate must have:IT SkillsCustomer ServiceReside in MidrandPresentableAbility to travel to customers (when required)Well spokenTeam playerWilling to learnDriver’s license (Preferable)Ability in troubleshooting Windows desktops / laptops,
Microsoft office, MacOS, desktop hardware etc.Experience working on and administering Office 365
Studying towards/completed IT Must be able to communicate in English, Setswana or Sepedi, and IsiZulu.for enquiries please email info@kgnc.co.za
1mo
Ads in other locations
1
Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
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19h
Web Telecom Service are looking for a bilingual (English and preferably Xhosa) junior ISP support agent, who is passionate about helping customers and providing customer support. The agent will be responsible for providing support to pre-paid fibre customers by helping them with recharges, resolving and troubleshooting issues and logging support tickets with the supplier.This will be a initial contract position for 3 months, which may be changed to a permanent position if the project continues, and the agent's performance is satisfactory.Key requirements:-Matric-Friendly personality;-Skilled with Excel and Microsoft Office;-Computer and internet literate;-Logical thinker;-Well-spoken and confident;-Provide telephonic support;-Provide written support via email and whatsappThe position will be a fully remote position, and preference will be given to those in fibre coverage areas.Working hours will be partly flexible / shift related, with working 2 Saturdays a month.Salary will be market related, dependant on experience.Please send your CV to jobs@web-telecoms.co.za
22d
IT Field Support Technician – Cape Town
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Cape Town.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
24d
Position Overview:
We are seeking a skilled and experienced Registered Surveillance CCTV, Biometric Access Control & Alarm Systems Vendor to join our team. The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of surveillance CCTV, biometric access control, and alarm systems for our clients.Responsibilities:Install, configure, and maintain surveillance CCTV, biometric access control, and alarm systems according to industry standards and client specifications.Conduct site assessments to determine the optimal placement and setup of security equipment.Perform regular inspections and preventative maintenance to ensure the continued functionality and reliability of security systems.Troubleshoot and resolve technical issues with surveillance CCTV, biometric access control, and alarm systems in a timely manner.Provide training and support to clients on the use and operation of security equipment.Stay up-to-date on the latest advancements and trends in surveillance CCTV, biometric access control, and alarm systems technology.Requirements:Minimum 5 years experienceProven experience as a registered vendor in surveillance CCTV, biometric access control, and alarm systems installation and maintenance.In-depth knowledge of surveillance CCTV, biometric access control, and alarm systems hardware, software, and networking principles.Strong technical aptitude with the ability to troubleshoot and resolve complex technical issues.Excellent communication and customer service skills.Ability to work independently and as part of a team.Valid driver's license and reliable transportation.Relevant certifications and licenses may be required.
24d
1
Job DescriptionWe are looking for a competent Help desk support technician to provide fast technical assistance to our clients. An excellent Help desk technician must have good technical knowledge and communication skills. They must also be customer focused and patient.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting and diagnosticsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamRequirementsProven experience as a help desk technician or other customer support roleExperience in IT customer supportGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsJob Type: Full-timeSend CV to CV@oscs.co.zaSalary: R8 000,00 - R12 000,00 per monthEducation:Certificate (Preferred)
1mo
Full job
description
IT
Technician
A Full-time post is available for a
mult-skilled IT Technician.
Experience in IT field encompassing all IT
related items as well as support on general items such as CCTV, Access control
and Telephony VOIP services.
General
Duties
• Identifying
hardware and software solutions.
• Troubleshooting
technical issues.
• Diagnosing
and repairing faults.
• Resolving
network issues.
• Replacing
or repairing the necessary parts
• Managing
multiple cases at one time.
• Establishes
and maintains network performance
• Configure
and install various network devices and services
Education
and Requirements
• Matric
• Bachelor of Information Technology /
National Diploma: Information Technology in (Support Services, Communications
Network)
• Excellent
customer service skills
• Strong
troubleshooting and critical thinking skills
• Valid
driver's license
• Own
reliable transportEmail CV - info_voice@km-ec.co.za
3mo
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