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Results for information systems in Find IT Technician jobs in KwaZulu-Natal
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Job DescriptionWe are looking for a competent Help desk support technician to provide fast technical assistance to our clients. An excellent Help desk technician must have good technical knowledge and communication skills. They must also be customer focused and patient.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting and diagnosticsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamRequirementsProven experience as a help desk technician or other customer support roleExperience in IT customer supportGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsJob Type: Full-timeSend CV to CV@oscs.co.zaSalary: R8 000,00 - R12 000,00 per monthEducation:Certificate (Preferred)
2mo
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.
Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Companys Packaging.
You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies
Responsibilities but limited to:
• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests Qualification Experience:
• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business
Salary: Market Related
Working Hours: Monday to Friday - 08:00am to 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applicat...Job Reference #: 202632
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This is a full-time on-site role which will be based in Durbanville, Cape Town is for a junior administrative role who will be trained in systems design and support in Teamcenter. The duties will be managing and supporting the implementation of Teamcenter software, ensuring its optimal performance and functionality. The role includes tasks such as user management and support, database administration and troubleshooting.Key responsibilities include but are not limited toSystem AdministrationUser SupportDocumentation of configurations, processes, and user guidesContinuous learningQualificationsExperience in software administration and support1 - 2 Years of industry experienceStrong problem-solving and troubleshooting skillsExcellent communication and interpersonal skillsAbility to work independently and as part of a teamAttention to detail and strong organizational skill
7h
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A leading Managed IT Services Provider is looking for a ‘’IT Service Agent’’ to join their team on a full-time permanent basis in Bellville, Cape Town.About the role:The primary role of the IT Service Agent (T1) is responsible for providing technical support and assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action, monitor issues from start to resolution and deal with escalations when required.Requirements:• Matric or NQF equivalent• A+ and N+ or equivalent• Microsoft MCSA or MCSE• Experience in Microsoft 365 and Azure environments• Certification or Degree in IT advantageous• Experience working with ITIL and COBIT5 frameworks (certification will be advantageous)• Practical service delivery experience in the Information Technology industry; as an IT support, field support or desktop support technician• Experience with: general IT equipment Desktops, hardware/software, Applications Switches, routers, Microsoft Servers, server literacyResponsibilities:• Compliance with the Ticket Lifecycle Management:• Respond to logged tickets, and log ticket if no ticket exists• Ensure tickets are classified & prioritized accurately• Ensure time entries are captured accurately, consistently, and timeously• Provides regular and timely updates to all parties (internal and external) on incident statuses• Ensure quality communication and that updates and resolutions meet stakeholder requirements• Field Support:• Compliance with customer rules, processes and procedures while attending to work at customer offices• Compliance with Onsite Statement of Work (SoW)• Escalations:• Quickly and accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response• Notify relevant stakeholders• Communicate updates consistently and regularly (for Major incidents, updates should be at least hourly)• Provide root cause analysis for major incident in the form of a Major Incident Report• IT Information Library (ITIL) and IT Service Management (ITSM):• Risk Management: Identify, log, and communicate risks. Collaborate with stakeholders to develop mitigation strategies• Knowledge Management: Document changes in the environment within the knowledge management systems. Ensure diagrams, passwords, vendor info etc are kept up to dateApplying for this position:Only open to South African citizens.If you are interested in this great career opportunity, please send your CV with position title as reference to: careers@hrtalentpartner.co.za
9h
IT Field Support Technician – Gauteng
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Gauteng.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
1d
IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
1d
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Requirements:Bachelor's degree in information technology, computer science, information systems, or a related field. Equivalent experience will also be considered.5 - 10 years' working experience in IT operations.Proven experience in leading and managing IT projects and rolling out IT infrastructures across various technologies.Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.Strong critical thinking and decision-making skills.Excellent project management skills.Firm grasp on IT infrastructure and operations best practices.Must be Office 365 Admin proficient.Must be proficient in both Windows and Mac.SharePoint Online experience.Networking experience (Fortigate, Aruba)MCSE/MCITP certification would be advantageous.Dell storage array experience would be an added advantage, as is ITIL/ITSMResponsibilities:Lead IT projects, including the design and deployment of new IT systems and services.Monitor performance of IT systems to determine cost and productivity levels, and to make recommendations for improving IT infrastructure.Help define the IT infrastructure strategy, architecture, and processes.Analyse business requirements by partnering with key stakeholders across the organisation to develop solutions for IT needs.Assess vendors and develop test strategies for new hardware and software.Troubleshoot hardware and software issues related to internal IT infrastructure.Available on standby over weekends and after hours.Proficient with Hyper-V or similar software.Understand and able to manage multiple VM and related server requirements.Ensure 99.99% uptime Budget management and financial reporting.Patch management.Proficiency with virtualization technology (Hyper-V, VMWare).Run backup software (Veeam). If this sounds anything like your kind of role, please email me in confidence at lemrique@protonmail.com, Att: Lem 081 478 7032
3d
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A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
4d
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An innovative tech company based in centurion is looking for a Network Support Engineer who will meet and exceed customer service excellence and ensure stable operation of the core network, this role will enhance your routing and switching skills, as well as understanding the monitoring tools like SNMP and NetFlow crucial.
Responsibilities:
Implement and practice best NPIS/IP configurationsTesting and troubleshooting of all telecommunications circuitAssist in designing and implementing of L2 VLANS and bridge domains for clientsAudit all connections to ensure accurate inventory and invoicingLiase with Business operations, logistics and network engineering team to streamline work of various stakeholdersManage network security systems and firewall configurationsMeet with service providers to resolve all issues experienced on Access circuit and on Core National Long-distance linksReport trends on core backbone links for SLA uptime and future capacities for planningIdentify trends and proactively recommend hardware and fibre augments,Support for new site builds, moves, and expansions, plan large scale circuit migrations with data centre providers, vendors, and partners,Ensure reliable and functional connectivity per company standardsMonitor traffic analysis using relevant systems and address future expansion requirements.Identifying issues and provide solutions to reduce potential risks
Requirements/Experience
3+ years’ experience working within telecommunications spaceDiploma/Degree or higher certificate in Information Technology (equivalent qualification)Cisco certification CCNP (R&S or SP)Juniper certificationUnderstand Network topology, newtwrok design, application layer and routing protocolsKnowledge of BGP and OSPFKnowledge of Company systems,processes and policiesKnowledge on MPLS & VRF essentialAdvanced knowledge of SIP & VOIP protocols and topologies
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Nzc0NDAwMjQ/c291cmNlPWd1bXRyZWU=&jid=1223020&xid=577440024
4d
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Our client in the Tech industry is looking for a Security Support Engineer who will understand the software, hardware risks and requirements to meet and exceed all customer service excellence, this role will improve your testing, evaluating and analysis of security systems and applications.
Responsibilities:
Perform tests, evaluate and research of security procedures and requirementsUnderstand management systems and security applicationsCollaborate and evaluate security programs for organizationConduct business analysis and risks assessments on new systems and technologiesKnowledge of QA Software and hardware security risksTake care of all built in security systems, computer systems, frameworks, datacenter and hardwareList procedures for the delivery of cybersecurity engineering servicesDevelop firewall to secure the network infrastructure and close off security vulnerability in case of attacksAnalyze and monitor attacks and hacks and report to managementDesign and develop security features for system architectureEnsure all information systems are functional and secureEnhance new Technology services and maintain existing
Requirements
Relevant qualification /CompTIA Security +MTA (Microsoft Technology Associate)Cisco Certified Network Associate -Security(CCNA-Security)Cisco Certified Network Associate -Routing and SwitchingCisco Certified Entry Networking Technician Associate
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjIyMDIzNTk3P3NvdXJjZT1ndW10cmVl&jid=1223019&xid=1222023597
4d
1
Looking for a Java Developer in Pretoria!!!
Qualifications
MatricBTEC System Information Diploma or similarJava Language
OCA Certification
Knowledge and skills:
UML Documentation
Use Case DiagramsActivity DiagramsERD DiagramsClass DiagramsSequence Diagrams
Java & C#HTML 5JavaScript – Prototype LibraryCSS
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTUyMzg5NDk/c291cmNlPWd1bXRyZWU=&jid=1537503&xid=695238949
4d
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Looking for a Senior Test Automation Engineer!!!!RosebankQualifications:-Bachelors Degree in Computer Science, Computer Information Systems, or related field-5+ years of experience in using testing toolset-5+ years’ experience with C# (.NET Core), JavaScript, Java, Python programming languages-1-2 years’ experience with relational databasesSalary up t0 R60 000 per monthEmail CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYzNTk5MTM1P3NvdXJjZT1ndW10cmVl&jid=1523446&xid=2963599135
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