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An IT Field Support vacancy has become available for an IT Field Technician based in Port Elizabeth area. Duties and responsibilities would include the following: · Ability to diagnose and troubleshoot equipment within the client environment. · Operate and have a sound technical knowledge and understanding of a wide variety of computing equipment and software; · Work independently; communicate effectively in written and oral form; · Operate a variety of standard office and retail equipment including POS terminals and servers, personal computers, printers, copiers; · Establish and maintain effective work relationships with those contacted in the performance of required duties; · Maintain and actively pursue personal knowledge of current industry trends and technological advancements within the computing field; · Coordinates Retail computer hardware and software troubleshooting, installation, repair, problem diagnosis, and implementation; · Assists in the processes, by which requests and inquiries related to Retail computing, local area networks, wide area networks, host systems communications are received, screened, prioritized, and resolved; · Receives calls for assistance, installations, and general maintenance; logs calls and takes appropriate action to ensure a satisfactory response with acceptable time frames for the user community; provides management and status reports on all requests; · Maintains a high level of Retail POS and Server computer knowledge and computing hardware, software systems, and host system data communications requirements; · Plans organizes and coordinates daily schedules for all sites; · May be required to work during weekends or for extended hours; Requirements Grade 12CompTIA A+CompTIA N+Excellent communication skills.Must have strong analytical and technical problem-solving skills.Must be able to function and work well in a team.Must be self-discipled and work without constant supervision.Must be willing to be on standby, work on weekends or after hours including long hours.Own reliable Vehicle.Valid Code 08 Driver’s License. (If you do not have a Valid Drivers License please don’t waste your time).Based in Port Elizabeth Region. Should you wish to apply for this position kindly forward your CV and motivation to jacques.claase@gmail.com.

25d

Port Elizabeth